Instruction/ maintenance manual of the product J740 Dell
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www .dell.com/supplies | support.dell.com Dell™ P ersonal Inkjet Printer J7 40 Owner ’s Manual L ook Inside F or: • Learn ing abou t your printer • Unde rstanding th e sof tware • Mainten an.
ii www .dell.com/ supplies | supp ort.del l.com Order ink cartridges Dell™ ink cartridges ar e available only through Dell. Y ou can or der ink cartridges online at www .
Understanding y our printer iii Under standin g your print er The tab le on pa ge iv desc ribe s each par t. P aper supp ort Pap e r g ui d e P aper e xit tray F ront cover P o wer supply USB cable P .
iv Understanding your printer Accessing your User ’ s Guide T o access your User’s Guide : Click Start → Pr o gr am s → Dell Pr i n t e r s → Dell Ink jet Printer J 740 → V iew User ’ s Guide. Use t he: T o: P aper guide Make sur e paper feeds correctly into the prin ter.
Notes, Notices, and Caut ions v Notes, Notices, and Cautions NOT E: A NOTE indicate s important in formation that h elps you ma ke better u se of your p rinter . NOTI CE: A NOTICE indica tes either potenti al damag e to hardwa re or loss of da ta and te lls you ho w to avoi d the problem.
vi Caution: SAFETY INFORMA TION www .dell.com/ supplies | supp ort.del l.com Caution: SAFETY INFORMA TION Use the following safety guidelines to help ensure your own personal safety a nd to help protect you r computer and working environment from po tential damage.
Contents vii Contents Underst anding yo ur print er . . . . . . . . . . . . . . . . . . . . iii Notes, Notices, and Caut ions . . . . . . . . . . . . . . . . . . . . v Caution: SAFETY INFORMA TION . . . . . . . . . . . . . . . . . vi 1 Lear ning about your p r inter Setting up the printer .
viii Contents Sharin g pri nters . . . . . . . . . . . . . . . . . . . . . . . . 12 3 Maintenance Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . 16 R eplacing a n ink cartridge . . . . . . . . . . . . . . . . . . . . 16 Aligni ng the i nk cartridges .
Contents ix Limi ted W arranty T e r ms for Can ada . . . . . . . . . . . . . . 45 "T otal Satisfaction " R eturn Policy (Ca nada Only) . . . . . . . . . 48 One- Y ear End-Us er Manufacturer Gua rantee (Lat in America an d the Caribbea n Only) .
x Contents.
1 SECTION 1 L earning about your printer Setti ng up th e prin ter Understan ding the pr inter s of twar e Understan ding the paper type se nsor.
2 Learning about your printer www .dell.com/ supplies | supp ort.del l.com Setting up the print er If you have not alre ady done so , follow the instructions on your se tup diag ram to i nsta ll the hardware and softwar e. F or setup troubl eshooting, see pag e 20.
Learning about your printer 3 Dell Printe r So lution Cent er The Dell P rinter Solution Center is a guide you can r efer to for printer help and to check the current printer status. T o open the De ll P rinter Solution Ce nter , click Start → Pr o g r a m s → Dell Pri n t e rs → Dell In kjet Printer J740 → Dell P rinter Sol ution Center .
4 Learning about your printer www .dell.com/ supplies | supp ort.del l.com The following table describes the Dell Printer Solution Center tabs. Fro m this ta b: Y ou can: P r inter Sta tus (the tab that appears when you ope n the Dell P rinter Solution Center) • Chec k the cu rr ent pr inter status.
Learning about your printer 5 Understanding th e paper type sensor Y o ur printer has a paper type sensor that detects these paper types: • Plain p aper • Coated pa per • Glossy/ photo paper •.
2 SECTION 2 Using the printer Loading pape r Printin g.
Using the printer 7 L oad ing paper T o load most ty pes of paper : 1 Place the paper against the right side of the paper support with the print side faci n g you an d the to p of the pape r feeding into the paper support . 2 Squeeze and slide the p aper guide to the left ed ge of the paper .
8 Using the print er www .dell.com/ supplies | supp ort.del l.com T o load other pa per types, follow thes e guidelines. Lo ad up to: Make sure: 150 shee ts of pl ain paper The paper is desig ned for use with ink jet printers. • The envelope s are loade d vertical ly ag ainst the right s ide of t he paper support.
Using the printer 9 Before you begin printing, see the information below about how much paper the printer e xit tray can hold. The pri nter paper exi t tray ca n hol d: NOTE: T o av oid sm earing ink , remove eac h transpa rency or pho to from the paper e xit tray bef ore th e next o ne ex its th e printer .
10 Using the print er www .dell.com/ supplies | supp ort.del l.com NOTE: T o pr event smudgi ng, remove ea ch photo as it exits the printe r , and let it dr y before stacki ng. Printing envel opes 1 Click Start → Pr o gr am s → Dell Pr i n t e r s → D ell Inkj et Printer J74 0 → Dell P r inter Solution Center .
Using the printer 11 2 Click the How T o tab. 3 F rom the Projects drop-down dialog box, select Iron-on t ransf ers . 4 Click Vi e w and follow the instructi ons to prin t your iron- on transfers . Print transpar encies 1 Click Start → Pr o g r a m s → Dell Pr i n t e r s → Dell Inkjet P rinter J74 0 → Dell P r inter Solution Center .
12 Using the print er www .dell.com/ supplies | supp ort.del l.com 4 Mak e sure T wo -Sided P rinting is selected. 5 Choose a binding edge. If you s elect Side Flip , the pages of yo ur document turn like the pages of a magazine. If you s elect To p F l i p , the pa ges tur n li ke the pag es of a lega l pad .
Using the printer 13 F irst, follow these instructions while you are at your own computer . 1 F or Microsoft ® W indows ® 2000, click Start → Settings → Pr i n te r s . Fo r W i n d o w s X P , c l i c k Start → Control P anel → P rinters and Ot her Hardware → Pr i n t e r s a nd Fax es .
14 Using the print er www .dell.com/ supplies | supp ort.del l.com 5 Click OK . If this is a new printer , you may be prompt ed to install a printer driver . If no system driver is available, then you will need to prov ide a path to available drivers.
3 SECTION 3 Maintenance Ordering supplies R eplacing a n ink ca rtridge Aligning the ink c artridge s Cleaning the ink c artridge nozzles.
16 Maintenance www .dell.com/ supplies | supp ort.del l.com Ordering supplies Y o ur Dell P ersonal Inkjet Printer J740 comes with software install e d to detect the ink levels in the p rinter . During a print job, a window appear s on your computer to w arn you if the ink leve ls a re low .
Main tenance 17 3 P ress the cartridge carrier tab down, and then lift the cartridge carrier l id. 4 Remove the old cartridge. Store it in an air-tight container or di spose of it by placing it inside the recycling bag that came with your new ink cartridge and mailing the re cycling bag to Dell.
18 Maintenance www .dell.com/ supplies | supp ort.del l.com • Characters ar e not properly f o rmed or ar e not aligned at t h e left mar gin. • V ertical, straight line s are wavy . T o align the cartridges: 1 Load plain pape r . F or help, see page 8 .
4 SECTION 4 T roubleshooti ng Setu p troub lesh ooting Genera l trouble shooting More troubl eshooting Othe r hel p sourc es.
20 T roubleshooting www .dell.com/ supplies | supp ort.del l.com Setup troubleshoot ing If you experience problems while setting up your printer , make sure your operating sys tem is compa t ible with your printer . The Del l P erso nal Ink jet P rinter J740 supports W indows XP and W indows 2000.
T roubles hooti ng 21 • Y ou select the correct paper type and size in Print P roperties or P references. Envelopes do not feed properl y If regular paper feeds without problems, make s ure: • Y ou load the envelopes correctly . F or help, see pa ge 8.
22 T roubleshooting www .dell.com/ supplies | supp ort.del l.com More troubleshoot ing Refer to the User ’ s Guide if you exp erience any problems not cove r ed in this se ction: Error messages Use this section to understand printer softwar e error messages on your computer screen.
T roubles hooti ng 23 2 Close the front cove r . 3 Pre s s Po w e r to t urn the printer on, and then send your document to print. Printer Co ver Open mess age The printer ’ s front cover is ope n. Close the front cover , and then click Continue . Ink L ow message Replace the cartridge in your pri nt er with a new one.
24 T roubleshooting www .dell.com/ supplies | supp ort.del l.com Fo r h e l p : • Installing a new cartridge, see page 16. • Ordering s upplies, see page 16. Check the table below for specific instructions: 1 Pre s s Po w e r to turn the pri nter off.
T roubles hooti ng 25 5 Close the front cove r . If the erro r message displays agai n, replace the black cartri dg e with a new black cartridge. If the error message does not display , repeat steps 1 – 3 and then go to s tep 6. 6 Reinstall the color cartridge and r emove the black ink cartridge.
26 T roubleshooting www .dell.com/ supplies | supp ort.del l.com 5 Click Ins tall . 6 F ollow the instructions on your computer screen to install the software.
5 SECTION 5 R egulator y notices F ederal Co mm unic ations Commissio n (FCC) complianc e infor ma tion st ate ment Industry Canada co m pliance statement European Communi ty (EC) direc tives conformi.
28 R egulator y notices www .dell.com/ supplies | supp ort.del l.com F eder al Co mm unic atio ns Co mm issio n (F CC) com plian ce i nfor mat ion statement The Dell P ersonal Inkjet Pri nter J740 has been tested and found to comply with the limits for a Class B di gital device, pursuant to P art 15 of the FCC R ules.
R egulator y notices 29 Cet appareil num é rique de la classe B resp ecte toutes les exigences du R è gl emen t sur l e mat é riel brouilleur du Canada.
30 R egulator y notices www .dell.com/ supplies | supp ort.del l.com Copyright advi sor y It may be illegal to copy certain materials without permission or license, including documents, images, and currency . If you are not sure whether you have permission, seek legal advice.
6 SECTION 6 Appendix Contact ing Dell Limited W ar ranties and R etur n P olicy Dell Co mputer Corporati on Ink and T oner Cartri dges Limited W ar ranty (U.
32 Appendix www .dell.com/ supplies | supp ort.del l.com Contacting Dell T o contact Dell electronically , you can access the following websites: • www .
Appendix 33 Canada (North Y ork , Ontario) Inte rnational Acce ss Co de: 011 Online Or der Status: ww w .de ll.ca/ostatus Au toT ech (autom ated t echnica l supp ort) toll-f ree: 1 -800-247 -9362 T echF ax toll-f ree: 1 -800-950- 1329 Customer Car e (Home Sales/Small Business) toll-fre e: 1-800-847-4096 Cust omer Ca re (med.
34 Appendix www .dell.com/ supplies | supp ort.del l.com F rance (P aris) (Montpellier) Inte rnati onal Acce ss Code : 00 Country Code: 33 City Codes: (1) (4) We b s i t e : su pport.
Appendix 35 India T echnical Su pport 1600 33 804 5 Sales 1600 33 8 044 Ireland (Cherrywood) Inte rnational Acce ss Co de: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_d ire ct_support @dell.com Ireland T echni cal Support 1850 54 3 543 U.
36 Appendix www .dell.com/ supplies | supp ort.del l.com Latin Americ a Cust omer T echnica l Support (Austi n, T exas , U.S.A.) 51 2 728-4 093 Cust omer Service (Austin, T exas, U.S. A.) 512 728 -3619 F ax (T echnical Support and Customer Service) (Austin, T exas , U.
Appendix 37 Netherla nds (Amst erdam) Inte rnational Acce ss Co de: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro.dell.com E-mail (T ec hnical Support): (Enterprise): nl_server_support@d ell.com (Lati tude): nl _latitud e_su pport@dell.
38 Appendix www .dell.com/ supplies | supp ort.del l.com Po l a n d ( W a r s a w ) Inte rnati onal Acce ss Code : 011 Country Code: 48 City Code: 22 We b s i t e : su pport.
Appendix 39 Sweden (Upplands V asby) Inte rnational Acce ss Co de: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_su pport@dell.com E-mail Suppor t for Lati tude and I nspiron: Swe-nbk_ kats@d ell.com E-mail Support for OptiPlex: Swe_kats@dell.
40 Appendix www .dell.com/ supplies | supp ort.del l.com U.K. (Bracknell) Inte rnati onal Acce ss Code : 00 Country Code: 44 City Code: 1344 We b s i t e : su pport.euro.dell.com Customer Care we bs ite: su pport.euro.dell.com/uk/en/ECare/F or m/Home.
Appendix 41 U.S.A. (Austin, T exas) Inte rnational Acce ss Co de: 011 Country Code: 1 Au tomated O rder -Sta tus Servi ce toll- free : 1-80 0-433-90 14 Au toT ech (port able a nd des ktop comp uters) .
42 Appendix www .dell.com/ supplies | supp ort.del l.com Limited W arr anties and R etu rn P o licy Dell-br anded har dwar e products purchas ed in the U.S. or Canada c ome with either a 90-day , one-year , two-year , thr e e-year , or four -year li mited warranty .
Appendix 43 How long does this limited wa rranty last? This lim ited warran ty last s for th e time p eriod in dicat ed on your invo ice, except th at the lim ite d warra nty on Dell- branded batt eries las ts only one year and t he limited warra nty on t he lamps for Dell-brand ed proj ectors lasts only ni net y days.
44 Appendix www .dell.com/ supplies | supp ort.del l.com During the remai ning years: F or the r emainin g peri od of t he limi ted warranty , we will replace any def ective part with new or r efurbished parts, if we agree tha t it needs to be r eplaced.
Appendix 45 • If you are a Small, M edium, Lar ge, or Global Commercial Customer , go to www .dell.com /us/en/biz/top ics/sbtopic_cca re_nav_015_ccare.htm • If you ar e a Government, Educati on, or Healthc are Customer , or an Individual Consumer who purchased throug h an empl oyee pur chase pr og ram, g o to www .
46 Appendix www .dell.com/ supplies | supp ort.del l.com – Externa l causes such as acci dent, abuse, mis use, or probl ems with elect rical po w er – Servici ng not authoriz ed by us – Usage t .
Appendix 47 What will Dell do? Durin g th e 90 days o f th e 90- day limite d wa rrant y and the first year of al l oth er li mite d wa rrant ies: During th e 90 days o f the 90-day limited w arranty .
48 Appendix www .dell.com/ supplies | supp ort.del l.com How will you fix my product? W e use new and refurbis hed parts made by various manufacture rs in perf orming warrant y repair s and in building replacem ent p arts and s ystem s.
Appendix 49 T o r eturn produc ts, you must call Dell Cu stomer Ser vice at 1-80 0 -387 -5759 to r eceive a Credit Re turn Author izati on Nu mber . T o expedi te the proce ss o f your refund or credi.
50 Appendix www .dell.com/ supplies | supp ort.del l.com One- Y ear End-User Manufacturer Guarantee (L atin America and the Caribbean Only) Guar ante e Dell Computer C orporati on ("Dell ") .
Appendix 51 Dell Computer de Mexico SA de CV P aseo de la Re forma 2620 - 11 ° Piso Col. Lomas Alta s 11950 M é xico, D.F . Dell Computer Corporat ion Ink and T oner Cartridges Limit ed W arranty (U.
52 Appendix www .dell.com/ supplies | supp ort.del l.com Binding Arbitration ANY CLAI M, DISP UTE, OR CON TRO VERSY (WHETHER IN CONT RACT , TOR T , OR OTHER WISE, WHETHER PREEXI STING, PRE SENT OR FUT.
Appendix 53 The Software is protected b y United States cop yright laws and interna tional treaties. Y ou may m ake on e cop y of th e So ftwa re sole ly f or ba ckup or ar chi val pu rpo ses or tra nsf er it to a single har d disk provided you keep t he original solely for b ackup or archival purp oses.
54 Appendix www .dell.com/ supplies | supp ort.del l.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHA TSOEVER (INCL UDING, WITHOUT LIMIT A TION, DAMA GES FOR LOSS OF BUSINESS .
Index 55 Inde x A aligning ink cartridg es, 17 B banner pape r , 8 loading, 1 0 printi ng, 1 0 C cards loading, 8 printi ng, 1 0 Cartridge Error , 23 cartridges aligning, 1 7 cleaning, 1 8 installing,.
56 Index 56 Index L loading banne r paper , 1 0 card s, 8 custom size pa per , 8 envelopes , 8 greeting cards, 8 inde x card s, 8 iron-on trans fe rs, 8 photo ca rds, 8 phot o paper , 8 post cards , 8.
Index 57 greeting cards, 8 ind ex cards, 8 iro n-on tr ansf ers, 8 photo ca rds, 8 phot o paper , 8 post cards , 8 transpar encies, 8 supplies, ordering, ii, 16 T test page, 14, 21 toner , ordering, i.
58 Index 58 Index.
An important point after buying a device Dell J740 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell J740 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell J740 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell J740 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell J740 will certainly help you make a decision on the purchase.
If you already are a holder of Dell J740, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell J740.
However, one of the most important roles played by the user manual is to help in solving problems with Dell J740. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell J740 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center