Instruction/ maintenance manual of the product 720 Dell
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www .dell.com/supplies | support.dell.com Dell™ Pho to Printer 7 20 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Using the P rinter • Mainten ance and T roub.
Ordering Supplies Dell™ ink cartridges ar e available only through Dell. Y ou can or der ink cartridges online at www .dell.c om/s upplie s or by phone. NOTE: If your country is not listed, conta ct your Dell distributor to orde r supplies. Y our printer has been de signed to print using the following ink cartridges.
Notes, Notices, and Cautions NOTE: A NOTE in dicates i mportant infor mati on that helps y ou make b etter use of y our prin ter . NOTICE: A NOTICE indicate s eith er pote ntial da mage to hardwa re or loss of data an d tells you how to avo id the p roble m.
www .dell. com/supp lies | support.d e ll.c om.
Contents 5 Contents 1 Getting Started Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 11 Setting Up Your Prin ter . . . . . . . . . . . . . . . . . . . . . . 12 Accessing Y our User’s Guide . . . . . . . . . . . . . . . . . . . .
6 Contents 4 T roubleshooting Setup Prob lems . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Computer Prob lems . . . . . . . . . . . . . . . . . . . . . . 31 Pri nt e r Pro bl e ms . . . . . . . . . . . . . . . . . . . . . . . . 33 General Problems .
Contents 7 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.
8 Contents.
9 C A U T I O N : SAFETY IN STRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working enviro nment from potential damage. • Use onl y the power cab le provided wi th this pro duct or the m anufacturer ’s authorized replacement power ca ble.
www .dell. com/supp lies | support.d e ll.c om 10.
Gettin g Started 11 1 Getting Started Understanding th e Printer P arts Number: Part: Descri ption: 1 P aper support P art that supports loaded paper . 2 P aper guide Guide that hel ps the paper feed into the printer properly . 3 F ront cover Cove r to o pen t o change ink ca rtr idges .
12 Getting Started www.dell.com | support .dell.com Setting Up Y our Printer NOTE: The Dell Ph oto Printer 720 su pport s Microso f t® Windows® 20 00 and W indow s XP . F ollow the instructions on the Setting Up Y o ur P ri nter poster to install the har dware and software.
Gettin g Started 13 How T o tab • Lea rn ab out Y our Printer — Select a topic from this drop-down list and click Vi e w for more informati on. • Basic Printing T ip s — Select a topic from this drop-down list and click Vi e w fo r mo re information.
14 Getting Started www.dell.com | support .dell.com T o access the Dell P r inter Solution Center : Click Start → Pr og r a m s or All P rogram s → Dell P rinters → Dell Photo P rinter 720 → De ll P rint er Solution Center . Using Print ing Preferen ces Pr i n t i n g Pr e f e r e n ce s allows you to change the various printer settings.
Gettin g Started 15 T o access Printing P references when a document is not open: 1 In W indows XP , click Start → Control P anel → P rint ers and Other H ardware → Pr i nt e r s and Faxes . In Windows 20 00, c lick Start → Settings → Pr i nt e r s .
16 Getting Started www.dell.com | support .dell.com.
Usin g the Prin ter 17 2 Using the Printer Print Media Guidelines Load up to: Make su re: 100 she ets of plain paper • The paper is loaded verti cally against the right side of the paper sup port. • The paper guid e rests against the left edge of the paper .
18 Using th e Printer www.dell.com | support .dell.com 20 sh eets of banner paper • Y ou remove any paper from the paper support before inserting banner paper . • Y ou place a stack of bann er paper behind the printe r , with only the number of shee ts required .
Usin g the Prin ter 19 25 greeting cards, index cards, postcards, or photo cards • The p rint side o f th e cards faces up. • The cards are loaded vertically against th e right side of the paper su pport. • The pa per guide rests agai nst the l eft edge of the cards.
20 Using th e Printer www.dell.com | support .dell.com L oad ing P aper 1 Place the paper aga inst the guide on the right s ide of the paper support. 2 Squeeze and slide the left paper guide to the left edge of the paper . NOTE: Do not force pa per into the printer .
Usin g the Prin ter 21 c On the Pa p e r S e t u p tab , select the paper size and orientation. d On the Pr i n t L a y o ut tab, select the layout and duplexing s ettings. e T o s ee details about a sett ing, right-click the sett ing on the screen, and then select What ’s This? .
22 Using th e Printer www.dell.com | support .dell.com Printing Other Projects The I W ant T o menu provides wizards for cr eating projects. Y ou may want to print a photo , p rint on an envelope, print a banner , mak e a poster , create a booklet, or print a greeting car d.
Ink Cart ridge Mai ntena nce 23 3 Ink Cartridge Maintenance R eplacing Ink Cartr idges CAUTION: Before per forming any of the procedures listed in this section, read and follow the "CAU TION: SAFETY INST RUCTIONS" on page 9. Dell ink cartridges ar e available only through Dell.
24 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 3 P ress the tabs on the cartridge lids, then lift the lids. 4 Remove the old ink cartridges.
Ink Cart ridge Mai ntena nce 25 5 Store the cartridges in an air - tight container or dispos e of them properly . 6 If you ar e installing new ink cartridges, remove the sticker a nd transparent tape from the back and bottom of each ink cartridge. NOTE: Y o u can use your printe r with one cart ridge (co lor or black ) at a time.
26 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 7 Insert the new ink cartridges. Mak e sure the color ink cartridge is secure in the left ink cartridge carrier and the black i nk cartridge is secure in the right ink cartridge carrier .
Ink Cart ridge Mai ntena nce 27 9 Close the front cover . The front cover mus t be closed to start a p rint job. 10 Open the Dell Printer Solution Center b y clicking Start → Pr o g r a m s or All P rog rams → Dell Pr i n t e r s → Dell P hoto P rinter 720 → Dell P rinter Sol ution Cente r .
28 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com Aligni ng Ink Cart ridges T ypically , you only align print cartridges after install i ng or rep lacing a cartridge.
Ink Cart ridge Mai ntena nce 29 Cleaning the Ink Cartridge Nozzles Y ou may need to clean the nozzles when: • White lines appear in gra phics or solid black ar eas. • P rint appears smudged or too dark. • Colors fade, do not print, or do not print completely .
30 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com.
T roublesh ooti ng 31 4 T roubleshooting Setup Problems Computer Problems V ERIFY THAT YOUR PRINTER IS COMPATIBLE WI TH YOU R COMPUTER — The Dell Photo P rinte r 720 supports W ind ows 2000 a nd W i ndows XP .
32 T roubl eshoo ting www.dell.com | support .dell.com Re moving and R einstalling Soft ware If your printer does not function properly or communication error messages appear when using your prin ter , you c an r emove and reinstall the printer s oftware.
T roublesh ooti ng 33 Printe r Problems E NSURE THAT THE PRINTER POWER CABLE IS FIRML Y CONNECTE D TO THE PRINTER AND THE ELECT RICAL OUTLET D ETERM INE IF THE PRIN T ER HAS B EEN HELD OR PAUSED — Wi n d o w s X P 1 Click Start → C ontrol P anel → P rinters an d Other Ha rdware → Pr i n t e r s a nd Fa xe s .
34 T roubl eshoo ting www.dell.com | support .dell.com General Problems Pa p e r P r o b l e m s M AKE SU RE YOU LOAD ED THE PAPER CO RRECT LY — F o r more information, see "L oading P ape r" on page 20 . U SE ONLY PAPER RECOMMENDED FOR YOUR PRINTER — F or more information, see "Print Media Gu idelin es" on page 17.
T roublesh ooti ng 35 Improving Pr int Qual ity If you ar e not satisfied with the print quality of your documents, there are several differ ent ways to improv e the pr int qualit y . • Use the appro priat e pape r . F or example , use Dell P re mium Phot o P aper if y ou are printing photos .
36 T roubl eshoo ting www.dell.com | support .dell.com.
Contac ting Dell 37 5 Contacting Dell T echnical Assistance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a tel ephone near or at the printe r so that tec hnical suppo rt can assist you with any necessary procedures .
38 Contac ting Dell www.dell.com | support .dell.com Contacting Dell T o co ntact Dell electronically , you can access the following websites: • www .
Contac ting Dell 39 When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a lo cal or an int ernational opera t or .
40 Contac ting Dell www.dell.com | support .dell.com Anguilla Gene ral Support toll-free: 80 0-335-00 31 Antigua an d Barbuda Genera l Support 1-800-8 05-5924 Argent ina (Buenos Aire s) Internat ional Acc ess Code : 00 Country Code: 54 City Code: 11 We b s i t e : www .
Contac ting Dell 41 Belgium (Brussels ) Inte rnational Access C ode: 00 Country Code: 32 City Code: 2 We b s i t e : su pport.euro.dell.com E-mail: tech_be @dell.
42 Contac ting Dell www.dell.com | support .dell.com Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Suppor t, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website : support.
Contac ting Dell 43 Czech Republic ( P ragu e) Inte rnational Access C ode: 00 Country Code: 420 City Code: 2 We b s i t e : su pport.euro.dell.com E-mai l: cze c h_ dell@ dell.
44 Contac ting Dell www.dell.com | support .dell.com Fi n l a n d (H e l s i n k i ) Internat ional Acc ess Code : 990 Country Code: 358 City Code: 9 We b s i t e : support.eur o . dell.com E-mail: fin_support@del l.com E-mail Support (servers): Nordic_support@dell .
Contac ting Dell 45 Ger many (Lan gen) Inte rnational Access C ode: 00 Country Code: 49 City Code: 6103 We b s i t e : su pport.euro.dell.com E-mai l: tech_ supp ort_ centr al_e urope @dell.
46 Contac ting Dell www.dell.com | support .dell.com India T echni cal Support 1600 33 80 45 S a l e s 1 6 0 03 38 0 4 4 Ireland (Cherrywood) Internat ional Acc ess Code : 16 Country Code: 353 City Code: 1 We b s i t e : support.eur o . dell.com E-mail: dell_d ire ct_support@de ll.
Contac ting Dell 47 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : support .jp.dell.com T echnic al Suppo rt toll- free: 0120- 981-690 T echnical Supp.
48 Contac ting Dell www.dell.com | support .dell.com Malay sia (Penang) Internat ional Acc ess Code : 00 Country Code: 60 City Code: 4 T echnical Support toll -free: 1 800 888 298 Customer Service 04 .
Contac ting Dell 49 Netherla nds (Ams terdam) Inte rnational Access C ode: 00 Country Code: 31 City Code: 20 We b s i t e : su pport.euro.dell.com E-mail (T echnical Support): (Enterprise): n l_server_support@dell.com (Latit ude): nl_lat itud e_suppo rt@dell .
50 Contac ting Dell www.dell.com | support .dell.com Nor way (Lys aker) Internat ional Acc ess Code : 00 Country Code: 47 We b s i t e : support.eur o . dell.com E-mail Support (portabl e computers): nor_nbk_support@de ll.com E-mail Suppor t (deskt op computers ): nor_support@dell .
Contac ting Dell 51 St. L ucia Gener al Support 1-80 0-882- 1521 St. V in cent and th e Grenadin es Gener al Support toll -free: 1-877-2 70-4609 Singap ore (Singapore ) Inte rnational Access C ode: 00.
52 Contac ting Dell www.dell.com | support .dell.com Sweden (Uppl ands V asby) Internat ional Acc ess Code : 00 Country Code: 46 City Code: 8 We b s i t e : support.eur o . dell.com E-mail: swe_su pport@dell.com E-mail Suppor t for Lati tude and I nspiron: Swe-nbk_ kats@d ell.
Contac ting Dell 53 T ur ks and Caicos Islands Gener al Support toll -free: 1-866-5 40-3355 U.K. (Bracknell) Inte rnational Access C ode: 00 Country Code: 44 City Code: 1344 We b s i t e : su pport.euro.dell.com Customer Care website: support.euro.dell.
54 Contac ting Dell www.dell.com | support .dell.com.
Append ix 55 6 Appendix Limited W arr anties and R etu rn P o licy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-year limited war ranty . T o determine which warra nty came with your hardwar e product(s), see your packing slip or invoi ce.
56 Append ix www.dell.com | support .dell.com THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGH TS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION ).
Append ix 57 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not e xtended if we repair or re place a warranted product or any parts. Del l may change the availabi lity of limited warranti e s, at it s discr etion, but any c hanges will no t be retroactiv e.
58 Append ix www.dell.com | support .dell.com When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
Append ix 59 How will you fix my product? W e use new and r efurbished parts made by various manufacturers in p e rforming warranty r epairs a nd in building r eplacement part s and sys tems. Refurb ished parts and systems a re p arts or systems that have b ee n r eturned to Dell, some of which wer e never used by a customer .
60 Append ix www.dell.com | support .dell.com • New Hardwar e Products and Accessories - U n less you have a separate agr eement with Dell, all har dw ar e, accessories, perip herals, parts, and uno.
Append ix 61 Limit ed Warran ty T erms for D ell-B rand ed Har dwar e Prod ucts ( Cana da Onl y) What is covered by this limited war ranty? This limited warranty covers defects in materials and workmanship in y our—our end-user customer's—Dell-branded har dware products, including Dell -b randed peripheral products.
62 Append ix www.dell.com | support .dell.com WE DO NOT A C CEPT LIABILITY B EY OND THE REMEDIES PRO VIDED FOR IN THIS W ARRANTY S T A TEMENT OR FO R SPECIAL, INDIRECT , CONSEQUENTIAL, OR INCIDENT AL .
Append ix 63 What do I do if I nee d warranty service? Before the warra nty expir es, please call us at the relevant number lis ted in the following table.
64 Append ix www.dell.com | support .dell.com NOTE: Before you ship the product(s) to u s, make sure to back up the data on the hard drive(s) and any other storage devic e (s) i n the prod uct(s). R emove a ny co nfident ial, propri etary or per sona l information, removable med ia, such as floppy disks, CDs, or P C Cards.
Append ix 65 • F or Canada-purchased computers (in-country transfers) and to transfer from one customer to another , go to www .dell.ca/ca/en/gen/ topics/segtopic_ccare_nav_013 _ccare.htm • F or out-of -country transfers (outside of th e original country of purchase), go to www .
66 Append ix www.dell.com | support .dell.com Dell Software and Peri pherals (Canad a Only) Third-P a rty Software and P eripherals Products Similar to other resellers of softwar e and peripherals, Dell does not warrant t hird-p arty products.
Append ix 67 1- Y ear End-User Manufactur er Guarantee (Latin America and the Car ibbean Only) Guar ante e Dell Computer Corporation ("Dell") warrants to the end user in accor dance with the.
68 Append ix www.dell.com | support .dell.com Dell W orld T rade LP One Dell W ay , Round Rock, TX 78682, USA Dell Comp utadores do Brasil L tda (CNPJ No. 72.381.189/00 01-10) A v enida Industrial Belgraf, 400 92990-0 00 - Eldor ado do Sul – RS - Brasil Dell Computer de Chile Ltda Coyancur a 2283, Piso 3- Of.
Append ix 69 Dell Inc. Ink and T oner Cartridges Limited W arranties The fo llowin g sectio ns desc ribe th e limite d war ranty for ink an d toner cartridg es for th e U.S. , Canad a, and Latin America. Refer to the ap propriate limited warra nty accordingly .
70 Append ix www.dell.com | support .dell.com If thi s produ ct presen ts de fects resu lting f rom eit her ma terial or manu fact uring proces s, it wil l be replace d wit hout charge du ring th e limi ted war ranty period if returne d to Del l.
Append ix 71 The Software is protected by United States copyright laws and international treaties. Y ou may mak e one copy of the Softwar e solely for backup or archival purposes or transfer it to a s i ngle hard d isk provided you k eep the original solely for backup or archival p urposes.
72 Append ix www.dell.com | support .dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHA TSOEVER (INCL UDING, WITHOUT LIMIT A TION, DAMAGES FOR LOSS OF BUSINESS PROF ITS, BU.
Append ix 73 R egulatory Notices Electromagnetic Interference (EMI) is any signal or emissi on, radiated in fr ee space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriou sly degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
74 Append ix www.dell.com | support .dell.com Ship to : Dell Computer de México , S.A. de C.V . al Cu idado de K ueh ne & N agel de Mé xico S. de R.L. Av en id a So l e s N o. 55 Col. P eñon d e los Ba ños 15520 Méx ico, D.F . Model number: 720 Supply vol tage: 120/1 27 V AC Fre q u e n c y: 5 0 / 6 0 H z Current consumpt ion: 1.
Index 75 Inde x A aligning ink cartridg es, 28 C cards loading, 1 9 cartridges, ink aligning, 2 8 rep l ac i n g , 2 3 cleaning ink cartridge nozzles, 2 9 D Dell contacting, 3 7 Dell P rinter Solution.
76 Index Q Quality/ Copies tab, 15 S safety information, 9 softwar e Dell Printer Solu tion Center , 1 2 P rint P roper ties , 1 4 specialty media card s, 1 9 envelopes , 1 8 glossy , 1 9 greeting car.
An important point after buying a device Dell 720 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 720 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 720 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 720 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 720 will certainly help you make a decision on the purchase.
If you already are a holder of Dell 720, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 720.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 720. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 720 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
