Instruction/ maintenance manual of the product 2230d Dell
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Dell 22 30d Lase r Print er User's Guide Novembe r 2008 www.dell.com | support.dell.com.
Tradem arks Informat ion in t his docum ent is su bject to ch ange without notic e. Rep rod uct io n in an y m ann er wh ats oev er wi tho ut th e wri tte n pe rmis s ion of Dell Inc. is strictl y forb idden. Trademarks u sed in thi s tex t: Dell , the DELL lo go, and Dell Toner Management System are trademarks of Dell Inc.
Contents Saf et y info rma ti on.. .... ... .. ... .... .. ... .... ... .. .. ..... .. ... .... ... .. .. ..... .. .. ..... .. ... .. .9 Lear ning ab out the print er.. ... ..... .. .. ..... .. .. ..... .. .. ... .... .. ... .... .. ... ..... .. .10 Printer configurations.
Under standing t he se condary error li ght se quences .......... ...... ....... ....... .............. ....... ....... ....... ............. . ....... ....... ........... 46 Under standing t he se condary paper j am light sequen ces .................
Driver Profi ler............... .......... ..................... ........... .......... ..................... .......... ........... ... ....... .......... ...................... .......... .......75 Dell Printer A lert Utility...................... .
Admini str ati ve su ppor t... .. .... .... . .... .... .... . .... .... .. ... .... .. ... .... .. .... ... .... .96 Adjusting Power Saver....... ......... ........ ................ ........ ........ ................ ........ ........ ......... .....
Incor rect mar gins ........ ....... .............. ....... ...... .............. ....... ....... ....... .............. ....... ....... ..... .. ....... .............. ...... ....... ....... .............. ... 117 Paper curl .......... ...... .......
8.
S afety information Connec t the power supp ly cord to a properl y grounded electri cal outlet that is near the produc t and easily acces sible. CA UTION—SHO CK HAZARD: Do not s et up thi s pr oduc t or mak e any el ectr ica l or cabli ng conn ecti ons , suc h as t he pow er su pply cor d or t elep hone, du rin g a li ghtnin g st orm .
Learning abo ut the printer Printer configuratio ns Basic m odel The f ol lowi ng il lus tr ation sho ws the pri nte r fron t with its bas ic fea ture s or par ts: 1 Front d oor releas e button 2 Pape.
1 Rear door 2 USB port 3 Para llel po rt 4 Pri nter power c ord socket 5 Power button (On/Off switch) 6 L ocking device Conf igured models The foll owing i llust ration shows th e printer con figured .
1 Front d oor releas e button 2 Paper sto p 3 Sta n dar d exi t bin 4 Prin ter cont rol panel 5 Sys t em b oa rd do o r 6 Sta n dard 25 0- sh eet tr ay (Tr ay 1) 7 O ptio nal 25 0-s heet d ra wer (T r.
1 Front d oor releas e button 2 Paper sto p 3 Sta n dar d exi t bin 4 Prin ter cont rol panel 5 Sys t em b oa rd do o r 6 Sta n dard 25 0- sh eet tr ay (Tr ay 1) 7 O ptio nal 55 0-s heet d ra wer (T r.
Item 1 Erro r lig ht 2 Jam l igh t 3 Lo ad paper li ght 4 Ton e r l i g ht 5 Read y lig ht 6 Contin ue button 7 Stop button Attachi ng cables 1 Conn ect th e pr inter to a com put er usin g USB or p ara lle l cabl e. 2 Conn ect th e po wer cord to the p rin ter fi rst a nd th en to a wa ll ou tle t.
1 USB port 2 Para llel po rt 3 Pri nter power c ord socket Lear n ing a bou t th e pri nt er 15.
Understa nding the printer menus A nu mber o f menu s are avai lab le to ma ke it ea sy f or you to c hange th e pr inter setti ngs. You ma y print a menu s list by pr inting t he m enu se ttings pa ge.
Men u it em Des c ri p ti o n Set Siz e menu for Ma nual Paper A4 A5 Ex ecu ti ve Foli o JIS B5 Leg a l Letter Ofic io (Mexico) Statement Universal Lets you specify the size of the paper being loaded in the manual f eeder Note: Letter is the US factory default setting.
Men u it em Des c ri p ti o n Set Type menu f or M anual Paper Plain Pa per Card St ock Transpar ency Bon d Letterh ead Preprinted Color ed Pa per Lig ht Pap e r Heavy Pa per Rough/ Cotton Cust om T ype < x> Lets you specify the type of paper being ma nually loaded Note: Plain P aper is th e factory d efault se tting.
Men u it em Des c ri p ti o n Sele ct T ext ure Smooth Nor ma l Roug h After you select a setting for S elect Typ e, the Select Textur e feature lets y ou set the texture for th at type of media. Notes: • Normal i s the fac tor y default s ettin g for mos t items .
Paper L oading m enu Men u it em Descri ption Sele ct T ype Rec ycl ed Lo ad in g Bon d L o ad i ng Letterh ead loading Preprinted Loading Color ed Load ing Lig ht Lo ad in g Heavy Load ing Cust om L oa ding Specif ies the paper type No te : After you select the type of paper , the Set Loadin g menu appears.
Univ ersal Se tup m enu These men u items are used to specif y the heig ht, width, and feed direct ion of the Univer sal Pape r S i ze. The Un iversal Paper Size is a user- defined p aper size.
USB me nu Men u it em Des c ri p ti o n PC L S martS wi tch On Of f Sets the printer to au tomatically s witch to PCL emulation wh en a print j ob received through a U SB port req u i res it, rega rdless of the defa ult pri nter language Notes: • On is the factory def ault s etting.
Paral lel menu Men u it em Des c ri p ti o n PC L S martS wi tch On Of f Sets the printer to au tomatically s witch to PCL emulation wh en a print j ob received through a para llel port requi res it, regardles s of the default prin ter language Notes: • On is the factory def ault s etting.
Men u it em Des c ri p ti o n Protocol Sta n dar d Fast bytes Specifies the parallel por t protocol Notes: • Fastbytes is the factory default setti ng. It pr ovides compatibili ty wi th most existi ng parallel por ts and is the recommen ded setting .
Men u it em Desc ription Al arm Cartrid ge Al arm Off Single The display shows a message wh en the toner is low. Notes: • Off is the fact ory defaul t set ting. T he Toner is low messag e will appear as a w arning. • Sin g le me an s t he Tone r is low mes s age wi ll ap pear and the indi cator light will b link red.
Men u it em Desc ription Pr int Rec ove ry Page Prote ct On Off Lets the printer successfully print a page that may n ot have printed otherwise Notes: • Off is the factor y default settin g. Off prints a parti a l page wh en there i s not enough memory to print the wh ole page.
Men u it em Desc ription Resource Save On Of f Specifies h ow the pri nter handles tempora ry downloads, such as fonts and macros stored in RA M, when the printer receives a job that requir e s more memor y than is av ailable Notes: • Off is the factor y default setti ng.
Men u it em Descri ption Co llate O ff (1 ,1,1, 2 ,2,2 ) O n (1,2 ,1,2, 1,2) Stacks th e pages of a prin t job i n sequence when printing multiple copies Notes: • On is the fa ctory default setting, so the pa ges wil l be printed seq uentially. • Both setting s print the entir e job the same nu mber of times.
Men u it em Descri ption N-up Bor der None Sol id Prints a border around each page image wh en using N-up (pages-sides) Note: None is the factory d efault settin g.
Post Script menu Men u it em Desc ription Pr int PS Er ror On Of f Prints a page contai ning the P ostScrip t error Note: Off i s the factory d efault setting. Font Priority Res i dent Flas h/Dis k Es tablis hes t he font s earc h order Notes: • Resid ent is the factory def ault setting.
Men u it em Descri ption PCL E mulation Settings Pitch 0.08– 100 Spe cifies the font p itc h for scal able m onos paced fonts Notes: • 10 is the factory d efaul t setting. • Pitc h refers to the n umber of fix ed-space ch aracters per in ch (cpi ).
Men u it em Descri ption Tray Ren umb er Assign MP F eeder Off Non e 0–1 99 Assi g n T r ay <x > Off Non e 0–1 99 Assi g n M an ual P ap er Off Non e 0–1 99 Assi g n M an En v Off Non e 0.
Additional printer setup Installing int ernal optio ns Acce ssing t he s ystem bo ard to ins ta ll inte rnal opt ions CA UTION—SHO CK HAZARD: When acc essing th e sys tem board, turn th e prin ter off, an d then unplu g the pow er cord from the wal l outl et befor e conti nuing.
Insta lling a me mory card CAUTI ON—SHOCK H AZAR D: If you are acces sing the system bo ard or insta lling optiona l hardwa re or memory de v ice s some ti me a fter s e ttin g up th e pr in ter , t he n t ur n th e pr i nte r o ff, an d un plu g t he pow er c o rd fr om t he wall outlet befor e conti nuing.
6 Push the memory car d into the conn ecto r unt il the l a t ches sna p int o pl ace . It ma y req u ire so me f orce to f ul ly s eat the c ar d. 7 Ensur e tha t each latch fits over the notc h o n each end of the card. 8 Close t he syst em boa rd door.
In Wind ows ® XP and 2000 : a Cl ic k Start Contro l Pane l . b Doub le-c lick Printers and Ot her Hardwa re . c Doub le-c lick Printers and Faxe s . 11 Right -cli ck the D ell 2230 d La ser P rint er icon. 12 Clic k Prop er ti e s . 13 Clic k Install O ptions .
5 Inse rt the tr ay in to the su ppo rt unit. 6 Place the dr awer i n the l ocation chosen for t he pri nter. 7 Ali gn the hole s in the pri nte r wit h the po siti oni ng po sts o n the draw er, and low er the pri nter i nto p lace . 8 Turn th e pri nter back on.
Printing the printer settings configura tion sheet The pri nte r se tting s confi gur at ion she et sho ws the cu rre nt con figur ati on se ttin gs. I t al so p rov ides inst ruc tio ns on how to na vigat e thr oug h t he co nfig urat ion men us to sel ec t an d sa ve n ew se tt ings .
Interpreting the printer control panel li ghts Understa nding the printe r cont rol panel light sequences Unde rstan ding the p rimary li ght s equence s Printe r control panel Li ghts a n d butt ons 1 Erro r 2 Ja m 3 L oa d pa pe r 4 Toner 5 Rea dy 6 Conti nu e 7 St op The printer control panel featur es six lights and two butto ns.
Ligh t se que nce What you c an do Rep lac e P C K it - Blink ing - Blinki ng - On Replace the photocon ductor kit. For m ore i nf o rma ti on , s ee “Replacing th e photoconductor k it” o n p age 91. Read y - On (green) Send a job to pri nt. Power S av er - On (yellow) Send a job to pri nt.
Ligh t se que nce What you c an do Hex Trac e Ready - Slowl y Blinking Use Hex Trace to troubles hoot pr in t in g pr o bl e ms . Bu sy - Blinki ng Wai t or pre s s . Flushi ng B uff er - Blink ing - Blinki ng Wait u ntil the printer retur n s to the Ready state.
Ligh t se que nce What you c an do Waitin g - On - On Wait f or the light seq u ence t o clear. Canceli ng jo b - On - On - On - On - On - On Wait f or the light seq u ence t o clear. Inv alid Engin e Code - On - On Press and release . To avoid this light seq uence in th e future, ensure that you us e a valid code when pr ogramming the printer.
Ligh t se que nce What you c an do Not re ad y - On Press and release either or l to retu rn to the Read y state. Ca rtridg e regi on mi smatch - On - On Repla ce the to ner cart ridge with one suitable for your region. For more in formation, see “Replacing the ton er cartrid ge” on pag e 89.
Ligh t se que nce What you c an do No pa per in T ray 1 or Tray 2 - On - On Lo ad paper i n Tray 1 or Tray 2 . No paper i n manual f eeder - On Load paper i n the manual feeder.
Ligh t se que nce What you c an do Cartrid ge is low - On - On • Press and release to clear the li ght sequence and continue pr ocessing the print job. • With th e printer tu rned off, remov e the toner ca rtridge and shake it to ex tend it s life.
Ligh t se que nce What you c an do Paper jam - On - On Press twice quickly to see the sec o nd a r y pa pe r j a m c od e . Fo r mo re infor matio n, see “U nder standing the sec on da ry p ap er j a m l igh t s e qu en ce s” o n pa ge 5 0.
Ligh t se que nce s What yo u can do Complex pa ge, some da ta may not have printed - On - On - On • Simplif y the pag e by reducin g the amount of text, graphics, fonts, or macros. • Set Pag e Pr otec t to On. • Print the page th at may not have prin ted.
Ligh t se que nce s What yo u can do Host interface disabled - On - Blinki ng - Blin king - On Pres s to c lear the code. The print er di scards a ny print jo bs previously s en t. Mem or y fu ll - On - On - On - On • Pres s to clear the message and contin ue the pri n t job.
Ligh t se que nce s What yo u can do Inv alid e ngi ne code - On - On - On Download valid en gine cod e to the interna l print server. Ca rtridg e regi on mi smatch - On - Blin king - On Replace the ton er cartridge with one tha t is suitable f or your regi on .
Ligh t se que nce s What yo u can do Replace mis sing or defective cartridge - On - Blin king - On Replace the toner cartr idge. For more information, s ee “Replacing the toner ca rtridge” on page 89.
Sec on dary pape r jam seq uence s o n th e pri nter co nt rol pane l Ligh t se que nce What you can do to acces s the jam 20 0.y y P ap er j am - On - On - On Try one or mor e of the following: • Rem ove T r ay 1. • Remove the photoconductor k it an d toner ca rt ri dg e uni t .
Ligh t se que nce What you can do to acces s the jam 23 1.y y P ap er j am - On - Blin king - On Open the front door , and then open the rear door. 23 3.y y P ap er j am - On - Blin king - Blinki ng - On Try one or mor e of the following: • Rem ove T r ay 1.
Ligh t se que nce What you can do to acces s the jam 23 5.y y P ap er j am - On - Blin king - Blinki ng - On Try one or mor e of the following: • Clear the jam at the standard exit bin . • Load paper sup ported by th e duplex fun ction. F or more in form ation, se e “Pa per sizes su pported by the pr in ter” on page 68.
Ligh t se que nce What you can do to acces s the jam 25 1.y y P ap er j am - On - On - On - On Clear the paper jam from the manu a l feeder. Not e: For m ore inf or mat ion, s ee “ C learin g jams ” on pa ge 9 7.
Loading p aper and s pecialty m edia This sect ion explains how to load the 250- and 550-s heet trays, an d the m a nual feeder. It also inclu des informat ion about s e tting the paper size and paper type.
Proper paper loading preven ts jams and facilitates trou ble-free printin g. 1 Pull the tra y com plete ly out. Do n ot remo ve tra ys whil e a j ob prin ts or when t he Bus y ligh t sequ ence appea rs on t he pri nter contr ol pan el. Doing so ma y ca u se a ja m.
If yo u are loa ding a longer s ize of pap er like A4 or legal, squeeze t he lengt h guide tab s and slide th e length gu ide back war ds to th e posi tio n for th e le ng th of pa per yo u are l oading .
1 Maximum f ill line Not e: When lo ad ing lett erhead, plac e the to p edg e of th e shee t towa rd t he fron t of th e tray . Load the le tter hea d wi th the des ign pla ced face down . 6 Squeeze t he width guide tabs on the r ight guide, and slide the width guides to lightly touch the side of the stack.
7 Inse rt the tr ay. 8 If a di ffer ent ty pe of pap er was lo a ded than the typ e pre vio usl y loa ded in the tra y, cha n g e the Pa per Typ e sett ing. Fo r m ore in form at ion, se e “Set ti ng t h e pap er s ize a nd p aper t ype ” on p age 55 .
3 Inse rt the tr ay. Usi ng t h e m an ual f ee der The manu al feeder is loc ated inside th e manual feeder door of the printer a nd can feed onl y one she et of paper at a time. You can use t he manua l feeder t o quickly pr int o n paper types or sizes tha t are not currentl y loaded in t he tray.
2 When t he light is lit, load the paper f a ceup into the cent er of the manual feeder. Not es: • Load letterhea d faceup, with the top of the sheet enter ing first. • Load en vel opes w ith t he f lap si de d own and with the st amp area as s hown .
To open the paper stop, pull it s o it flips f orwar d. Not es: • Do not leave the paper stop in the open position if yo u are printing on tran sparen cies. Doing so may caus e creases in the tr anspar encies. • When mov in g the pr in ter t o anot her l ocat ion, m ake sure t he pa per stop is closed .
To unlin k tray s from a locally conn ecte d printer, do one of the fol lowin g: • On a Wind ows compu ter, acces s the Pape r menu thr ough the Lo cal Pri nter Sett i ngs Utility. The n, cha nge the Pap er Ty pe an d Pa per Si ze sett i ngs of th e tra y so that they do no t mat ch th e setti ng s of any oth er tr ay.
Paper a nd specialty m edia guide Paper guidelines Pape r capaci tie s The capa cities o f the tr ays and t he man ual feeder are ba sed on 75 g/m 2 (20 lb) pa per. Loa d up to Notes Tray 1 250 s he et s of pa pe r 150 sheets of A6-size paper 50 paper labels 50 tran sparenc ies Vinyl, p harma cy, or dual- sided la bels are not suppor ted.
Cu rl Cur l is the tend ency for pap er to cu rl at its ed ges. Exce ssive cu rl can cause p aper feedi ng probl ems. Cu rl can occur after the pa per passes t hroug h the pr inter , whe re it is ex pose d to h igh tempe ratures.
Select ing pa per Using app ropriate pa per prev ents jams and hel ps en sure tro uble-fre e prin ting. To help avoid jams an d po or print qua lity : • Always use n ew , und amage d p aper. • Befor e l oadin g pape r, k now th e rec omm ended prin t s ide o f the paper.
Storing pa per Use these paper stor age guidelin es to help avoid jams and uneven prin t qualit y: • For best resu lts, st ore pape r where t he t emperatur e is 21°C ( 70°F) a nd the r elative h umidity i s 40%.
Pape r s izes s up porte d by t he pr inter Paper size Dim ens io n s St and a rd 250-sh eet tray Option al 2 50- or 550 -sheet tr a y Manual f eeder Duplex path A4 210 x 297 mm (8.3 x 11.7 in. ) A5 148 x 210 mm (5.8 x 8. 3 in.) X A6 1 105 x 148 mm (4.
Paper size Dim ens io n s St and a rd 250-sh eet tray Option al 2 50- or 550 -sheet tr a y Manual f eeder Duplex path 10 Envel ope 105 x 241 mm (4.1 x 9. 5 in.) X X X Other Enve lope 229 x 356 mm (9 x 14 in.) X X X 1 A6 i s supported on ly for grain long pa pers.
Setting up for local printing Windows ® Some Windo ws operat ing s yst ems may alread y incl ude a prin ter d river t hat i s c ompat ible wi th th e pr inter . Not e: Inst allin g custom driver s do not replace t he syst em driver. A se parate prin ter obj ect is creat ed and appear s in the Prin ters folder .
c Doub le-c lick Printers and Faxe s . In Win dows XP (Classic S tart menu) : Cl ic k Start Settings Printers and Faxes . In Win dows Vista (Classic Start menu) and all other Win dows versions : Clic k Sta rt Settings Pr in te rs . 3 Dou ble- click Add Printer .
Macintosh ® Maci ntosh OS 9 or later is requ ired f or US B pr inti ng . In ord er to print to a U SB pri nter, c reate a Des ktop Pr inte r ico n (Ma c OS 9), or add th e pr inter in P r int Ce nter or Pr inter Se tup U tili ty ( M ac O S X).
5 Sel ect the prin ter, and the n click OK . The pr inter appears in the Printer (U SB) windo w. 6 In t he PostScr ipt Printer De scrip tion (PPD) File s ectio n, click Auto Set up . Ensu re that t he pri nte r PPD ma tches th e prin ter model . 7 Clic k Create .
S oftware Ove rview Use the Drivers and Utilit ies CD tha t ca me with you r p rinte r t o inst all a c ombin at ion of sof twa re appl icat ions, depen ding on your operatin g system.
• Pos tScri p t • Par allel • USB Paper Finish ing Qu al i ty Set up • Paper Sour ce • Paper Size • Paper Ty pe • Cust om T ype s • Substitute Size • Paper T ext ure • Paper Wei gh.
• Font ref ere nc es • For m ass oci atio ns Dell Pr inter Ale rt Utilit y Not e: This appli cat ion is not ava ilable wit h Wi ndow s 2000. The Dell Printer Aler t Utilit y informs you when there are errors requ iring your inter ventio n on your printer .
3 Fro m the Add Printer dial og box , ch oos e one of t he foll owi ng: • If you ar e us ing a U SB c onnect ion, make s ure t he USB c able i s co nnected to t he com puter and pr inter, and then do t he f ollowing : a Cl ick Add a lo cal printe r .
Cl ic k Start Pro grams or All Programs Dell Print ers D e ll 22 30d L aser Print er . 2 Cl ic k Dell Print er Supplies Reo rder Applic ation . Th e Ord e r S up p li es d ialog box opens . 3 If M ultiple Printe rs Found launch es, sele ct th e prin ter you ar e ordering the suppli es for.
Printing Th is chap ter cove rs prin t ing, prin te r r epor ts , and job c anc el atio n. Sel ect io n and ha nd ling of pap e r and spec i alt y med ia ca n affec t ho w rel iab ly doc umen ts prin t . For m ore i nfor matio n, see “ Avoi ding jams” on pag e 9 7 and “St ori ng pap er” on pa ge 67.
b Customize t he sett ings as needed i n the P rint dialog: 1 With a docu ment o pen, c hoose File > Prin t . 2 Select a P aper Sou rce op tio n, an d then cho ose the tray l oaded w ith the appr opriat e pa per.
Printing spec ialty documents Ti ps on using letter head Page orientat ion is impor tant when print ing on l etterhead. Use th e followi ng table to determi ne which dir ectio n to loa d the l etter h.
Sou rc e o r pr oce s s Pr int si de and p aper orie nta tion Manual feeder (duplex printing ) Preprinted letterhead d esig n is placed facedown. The top edge of the s heet with the logo should enter the manual feeder last.
– Have a ny expos ed adhesi ve when the flap is in t he s eale d or c losed p ositio n – Ha ve be nt c or ne r s – Have rough, cockl e, or laid fini shes • Adjust the width guides to fit the width of the e nvelopes. Not e: A combin ation of high humidit y (over 6 0%) and the h igh pr inting temperat ure m ay wrin kle or seal envelopes .
Printi ng a book let 1 Clic k the Page La yout ta b. 2 Clic k More P age L ayou t Opti on s . 3 Clic k Bo okle t . 4 Clic k OK . Not es: • The book let feat ure au tomati cally ena bles 2 -sided printing with s hort-edg e con trol, so any 2-sided printing option s must be se t before select ing t he booklet functi on.
- On - On - On - On 5 Pres s and rel ease until you se e the l i g ht seq uence for pr int qu ality tes t pag es, as in dicate d on the pr inte r sett ing s conf igur ation page. 6 Pre ss an d ho ld unti l all the l ights c ycle . Af te r a few min ut es, the pri nt q ual i ty te st pa ges pr in t.
From t he W indow s t askbar: When you send a j o b to prin t, a sm all printer icon appear s in the right corn er of the taskbar. 1 Dou ble- click the pr inte r ic on . A list of print jobs appea rs in the printer window . 2 Selec t a job to cance l.
Maintaini ng the printer Pe riodi call y, ce rtain tas ks are re qui red to m ain tain optim um pri nt qu alit y. Order ing supplies Printe r a ttac hed loc ally to a co mputer 1 In Win dows Vista® (default Start m enu): a Cl ic k Pro grams . b Cl ic k Dell Pr inters .
• High hu midi ty ab ove 80% • Salty a ir • Corr osive gase s • Heavy dust Conserving supplies Conse rvin g supp lies us ing the p rinte r menu s There are some settings you can chan ge in the printer menus that will help you conser ve toner and paper.
3 Rein se rt the cart ridg e, and cont in ue pri ntin g. Not e: Repeat thi s procedur e mul tiple times unt il the print r emain s faded, an d th en replac e th e cartridg e.
2 Pres s th e button on the base of th e phot ocon ducto r kit, a nd t hen pull t he toner c artr idge ou t using the h and le. 3 Unpa ck the new to ner cart rid ge. Warning—Potentia l Damag e: When replacin g a ton er ca rtridge, do n ot l eave the new cartridge exposed to direct l ight for an ex tended per iod of time.
Replac ing t he ph oto cond uctor ki t The prin ter notifi es you when th e p hotocon ductor k it reaches a pag e maximu m. The printer does thi s by displaying the “Photocon duct or life warning” light sequence or the “Repla ce photocondu ctor” light sequ ence.
To replace the photoco nductor kit: 1 Open t he fron t do or by pre ssing t he bu tton on the left si de of th e p rint er and low eri ng the fron t d oor. 2 Pull the phot o con ducto r kit a nd ton er cart rid ge to get her as a unit out o f the pri nter by pull ing o n the ton e r ca rtri dge ha ndl e.
5 Inse rt th e tone r car tridg e into the ph oto condu ctor ki t by a l ig nin g the roller s on the t oner ca rtridg e with the tra ck s. Push the toner cartri dge in un til it cli cks in to pl ace. 6 Ins tall t he uni t int o th e prin ter by a lign ing the ar rows on the g uid es of t he un it with the a rrows in t he pr inter .
Moving the printer Befo re m oving the prin te r C AUT ION —P OTE NT IAL IN JU RY : Foll ow thes e guidel ines to av oid p ersonal i njury or pr inter damage: • Turn the printer o ff us ing th e pow er swit ch, a nd then unplug the po wer cord from the wal l out let.
S ett in g th e pr inte r up i n a new loc ati on When the print er is set up , al low cl eara nce arou nd it as show n. 1 300 m m ( 1 2.0 i n. ) 2 300 m m ( 1 2.
Administrative su pport Adjusting Power Sa ver Increa se or d e crease the number of minutes before the printer enter s Power Saver mode. If y our pr inter i s co nnected to a comp uter b y a USB o r para llel ca ble, use th e Loca l Pr inter Se ttin gs Util ity fo r Wi ndows or Prin t er S et ting s for M aci ntos h.
Clearing jams Avoiding jams The f ol lowi ng hi nts ca n hel p you av oid ja ms: • Use only recommen ded paper or specialty media. For more info rmation , see “Pa per and specialty media guide” on p age 64. • Do n ot load t oo much paper . Make sure th e stack h eigh t does not exceed the i ndicated maximu m height .
Accessing jam areas Op en doors an d r em ove tr ays to ac cess j am area s. T he foll owi ng i llu st ra tio n sh ows p oss ibl e j am a reas : Access point Descri ption 1 Push button to open the front door. Inside thi s door is the unit hou sing the toner ca rtridge and photoconductor kit.
Try one of the follow ing: • Remov e Tray 1. • Open t he fron t do or, an d th en re mo ve the photo condu ctor kit and ton er cart ridge uni t. 201. yy Pap er jam - On - On - On Open the front do or, and t hen remove the photoconductor kit and t oner cartridge unit.
- On - Blin k in g - On Open the fr ont door, a nd then open t he r ear door. 233. yy Pap er jam - On - Blin k in g - Blin king - On Try one of the follow ing: • Remov e Tray 1.
235. yy Pap er jam - On - Blin k in g - Blin king - On Remov e the jam from th e standard ex it bin. 24x. yy Pap er jam - On - On - On - On Try one of the follow ing: • Remov e Tray 1. • Open t he fron t do or, an d th en re mo ve the photo condu ctor kit and ton er cart ridge uni t.
251. yy Pap er jam - On - On - On - On Remove the jam from th e manual feeder. Clearing jams be hind the phot oconductor kit and toner ca rtridge 1 Pus h the r elease bu tton, a nd th en lower the fr ont door.
2 Lif t and pul l th e unit conta ini ng the ph o to conducto r kit and t he tone r car tri dge ou t of the print er. Set the unit asid e on a flat, clean su rfac e. Warning—Potentia l Damag e: D o not touch the ph otocondu ctor o n the u nder side of th e ph otocon duc tor kit .
Clearing ja ms from the standard exit bin A p ape r si ze t hat i s n ot s up po rte d fo r d upl ex p rin ti ng c a n ja m the st an dard e xit b in. To re mov e th e jam , gen t ly pu ll th e she et st rai gh t ou t of the stan dar d exi t bi n.
2 Remove t he ja mmed paper. 3 If n ecessary, dep ress t he lev er to f ree t he paper and r emove the jam. 4 Inse rt the tr ay. 5 Pre ss t o co nti nue pr inti ng.
Clearing ja ms from Tray 2 To see whether paper is jammed in or behind Tray 2 : 1 Remov e Tray 2. 2 Remove t he ja mmed paper. Cle ar ing jam s 106.
3 Inse rt the tr ay. 4 Pre ss t o co nti nue pr inti ng. Clearing ja ms in the ma nual feeder Paper jamme d in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed th is wa y, che ck for jamme d pape r behi nd the ph otoc ond uc tor kit and ton e r c artr idge unit .
Clearing jams be hind the re ar door If t he pape r is e xit ing th e pr inter , pu ll the pape r ou t. If th e paper i s no t exi ting th e prin ter: 1 Pus h the r elease bu tton, a nd th en lower the fr ont door. 2 Pul l op en the r ear door . The pa per ma y be jammed w ith one en d caugh t in the standard exit b in.
3 Remove t he ja mmed paper. 4 Clos e bot h the fr ont a nd rea r doo r s . 5 Pre ss t o co nti nue pr inti ng. Cle ar ing jam s 109.
Troubles hooting Solving ba sic printer pr oblems If there are basic prin ter proble ms, or the printer is un respon sive, ensure the fo llowing : • The po wer cord is plugged i nto the pr inter and a proper ly grou nded elect rica l outlet. • The el ectric al out let i s not t urned off by any swit ch o r breaker .
Multiple -langu age PDFs do not prin t The d ocu ment s conta in una vail abl e fon ts. 1 Open th e docu men t you wan t to pri nt in Ado be Acro b at . 2 Clic k the print er icon . The Prin t di alog app ea rs. 3 Selec t Print as image . 4 Clic k OK .
Make sure the prin ter is not in Hex Trace mode. If the “Hex Tr ace mode” light sequen ce ap pear s, you m ust ex it H ex Trace m ode befo re you can prin t your job.
C HECK TO SEE IF THE OP TION IS C ONN ECTED TO THE PRINTE R 1 Tur n th e p r in ter o ff . 2 Unplug the printe r. 3 Check t he c onnection between t he opt ion a nd the pr inter . M AKE SU RE TH E OPTION IS IN STALLED Print a men u settin gs p age an d check t o see if t he opt ion is list ed in the Ins tall ed Opti ons lis t.
F LE X , FAN , AND STRAIGHTEN THE PAPER BE FO RE LOAD ING IT IN THE TRAY E NSURE THAT TH ERE IS NOT TOO MU CH PAPER IN THE TRAY The stac k of pa per y ou load mu st n ot exceed the ma ximum stack heig ht indicat ed in t he tray . C HECK THE GUIDES Move the guides in t he tray to th e cor rect pos itions for the paper size l oaded.
4 Clo se the fro nt door . The l ight s equence t hat represents t he H ome menu appe ars. - On - On - On - On 5 Pres s and rel ease until you se e the l i g ht seq uence for pr int qu ality tes t pag es, as in dicate d on the pr inte r sett ing s config ur ation sheet.
Char acters h ave jagg ed or unev en edges If y ou are u sing dow nloaded fo nts, veri fy that the fonts are s upported by th e printe r, the host compu ter, a nd the sof tware p rog ram. Clipp ed images Try one or more of th e follow ing: C HECK THE PAPER GUIDES Move the guides in t he tray to th e cor rect pos itions for the paper size l oaded.
T HE P HOTOC ONDU CTO R KIT MAY BE D EFECT I VE Replac e th e phot ocon ducto r kit. For mor e inf ormati on, see “ Replac ing the photocon duct or kit” on p age 9 1.
Print is to o da rk Try one or more of th e follow ing: C HECK THE DARKNESS , BRIGHTNESS , AND C ONTRAST SETTINGS The Tone r Dark ness sett ing is to o dark, the Brig htn ess settin g is too da rk, or the Con tras t sett ing is too hig h. • Fro m Pr int Pr ope rtie s, chan ge these setti ngs.
C HECK THE DARKNESS , BRIGHTNESS , AND C ONTRAST SETTINGS Th e Ton e r Da rk nes s set ting is t oo lig ht, the Bri ght nes s sett ing i s too light, or th e Con tras t set ting is to o lo w. • Fro m Pr int Pr ope rtie s, chan ge these setti ngs. Not e: T his so lut ion ap pli es to Wind ows u sers o nly .
To ner r ubs o ff Try one or more of th e follow ing: C HECK THE P APER T YPE SETTING E nsur e t hat the P aper Typ e s etti ng m atche s t he p aper lo aded in the tra y. C HECK THE P APER T EX TU RE SET TING Ensure that t he Pap er Text ure sett ing ma tches the pa per loa ded in t he t ray.
Streake d ho rizontal lines Try one or more of th e follow ing: T HE TO NER MAY SM EA R WHEN PAPER IS FED FROM A SPECIFIC SOUR CE From P rint Propert ies, t he pri nt dialog , or the print er cont rol pa nel, s elect an othe r tray or feeder to f eed the paper for the job.
T HE TO NER CARTRIDGE IS D EFE CTIVE Replace the toner cartri dge. For more informat ion, see “Replaci ng the toner cartridge” on page 89. E NSURE THAT TH E PAPE R PATH IS CLEAR Paper coul d be caught between t he photoc onductor kit and the fus er.
T HE TO NER CARTRIDGE MAY BE DEFE CTI VE OR LOW ON TON ER Replace the u sed toner cartridge with a new o ne. Fo r more i nformat ion, s ee “R eplacing t he toner cartr idge” on pa ge 89.
Appendix Dell Te chnical Sup port Pol icy Tec hnicia n- assis te d techn ical sup port requir es the coo pera tio n and part icip ation of the cust omer in t he trou bleshooti ng process and provi des.
Warrant y and Return Polic y De ll Inc. (“Del l”) man ufac ture s its ha rdw are prod uct s from par ts and c ompon en ts that ar e new or eq uivale nt to new in ac co rda nce w it h in dus try -s tand ar d pra cti ces . Fo r in form ation abo ut th e Del l wa rra nty for y our prin ter, re fer t o th e Produc t Information G uide .
Index Numer ics 202 p ap er jams , cl eari ng be hind th e rea r door 108 235 p ap er jams , cl eari ng from standa rd exi t bin 104 250-sh eet drawer inst al ling 36 251 p ap er jams , cl eari ng fro.
M manual feeder lo adin g 6 0 memor y card inst al ling 34 trou blesho oting 113 menu set t ings page prin ting 8 4 menus Cust om Ty pes 20 Def aul t S our ce 16 Fin i s hing 27 Gen eral se ttings 24 .
op tion not wor king 112 print er pr oblems , solv ing basic 1 10 pri nte r se ttin gs confi gurat ion she et prin ting 3 8 printer s upplies reorder app licatio n 77 print ing bookl et 84 duplex (2-s.
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