Instruction/ maintenance manual of the product CP40 Datacard Group
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CP40 Printer Guide 553772-201 Rev . J September 2005.
Information resourc es for the CP40 Card Printe r Installation T o install the printer: T o install one printer to a PC us ing a USB cable, see the Installation Map, shipped at the t op of the printer carton. For detailed installation information or for special situations (s uch as network instal lation), see Info Cen tral .
539251-201 Page iii Contents About the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading print ribbon . . . . . . . . . . . . . . . . . . . . . . . . . 7 Check the PC connection .
Page 1 About the printer The outside of the printer Printer Cover . Latch: Lift the latch to open the prin ter cover . Input hopper: Lift the cover to load blank card s. Output hopper: Remove completed cards. Ready button: Push to pause or unpause the printer .
Page 2 Ports are located on the left side of the printer . Manual Advance Knob: Use to release a card in the printer or to turn rollers. Power Receptacle: Plug in the power supply to power on th e printer . Cable Guides: Hold the da ta cable securely .
Page 3 The inside of the printer Cover Arm: Holds the cover and printhead cartri dge in place. Printhead Cartridge : Applies the image to the card. Print Ribbon Cartridge (shown with color print ribbon). Printer Label: Includes the serial number and model information (located on the left side of the printer and not visible in t his drawing).
Page 4 Features and options Features and options are ide ntified on the prin ter label. • Printers with “U” printing can prin t one color (monochrome). Printers with “C ” printing can print in full color or monochrome (with specific ri bbons).
Page 5 Loading cards 1 Open the input hoppe r cover . 2 Remove cards from the original package. Tip s: Handling cards • Cards can stick together: Slide or fan ca rds to separate the edges. • Do not touch the surface of cards be fore printing them.
Page 6 3 Place the cards in the input hopper . The diagram shows the typical locations for the magn etic stripe and smart card chip. 4 Push the input hopper cover close d until it latches. See Info Central for current information about cards to use in the printer .
Page 7 Loading print ribbon 1 Open the printer cover . 2 Remove the ribbon cartridge. 3 Remove both used rib bon spools from th e cartridge (if present). Tip s: Handling print ribbon • Keep unused ribbon in the original package. • Don’t place ribbon on a dusty or dirty surface–dirt could damage the printhead.
Page 8 5 Load the new roll of print ribbon on t he cartridge. — Put the full spo ol of ribbon o n the supply spindle of the ribbon cartridge. Push until the spool clicks onto the spindle. — Put the empty take-up spool on the spindle with th e solid black gear .
Page 9 Check the PC connection The printer and PC are connected when the pr inter is set up. Before beginning card processing, make sure the connection is complete. The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer .
Page 10 Power on the printer Plug in the printer to power it on. The printer does not hav e a power switch. 1 Make sure the power supply cord connects to the printe r power recepta cle (1). 2 Connect the power cord to the po wer supply (2). 3 Connect the power cord to the power out let (3).
Page 1 1 S tatus light The front of the print er has a light on the LCD panel that provides information about the current state of the printer . See "The LCD panel" on page 13 for more information ab out the LCD panel.
Page 12 Blinking Amber The printer has an error . Check the followi ng: • See the PC for a message. • If you used t he Power-on/Ready sequen ce to print a test card, check the prin ter for problems. • If you changed the printer name, power the PC off and on.
Page 13 The LCD p anel The CP40 Card Printer includes an LCD panel. The LCD panel has a 2-line display , four keys, and the S tatus light. This section describes wh at you need to know when printi ng cards. See Info Central for det aile d information about viewing and changin g LCD settings.
Page 14 • S tatus: Information abou t the printer , i ncluding printer card counts and network settings. T o vi ew status details: — Press the Enter key to move to the Main Menu. — Press the Enter key again to enter the S tatus Menu. — Press the Up Arrow or Down Arrow key to scroll through the S tatus Menu choices.
Page 15 Opening Properties or Printing Preferences Begin with the printer conne cted to the PC and powered on so values are saved correctly . 1 Choose S tart from the Windows task bar . 2 Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window open s.
Page 16 6 View settings or change settings. — Make sure that d river settings mat ch printer features and supplies used. — The Print Ribbon T ype setti ng is read from the printer an d cannot be changed (for most connectio n types). — If you change the card design, review and update all settings for th e new card design.
Page 17 Open the Printer T oolbox The Printer T oolbox icon is located in the lo wer right corner of the Windows desktop. The icon shows th e status of communicatio n between the pri nter and PC. See Info Central for det ails about the icon. By default, the Printer T oolb ox dialog box is displayed.
Page 18 The Printer T o olbox displays: • The current state of communication betwe en the driver and printer . • Message text, if there are any messages. • The current port mode, whi ch can be USB, Shared Mode, or Directly Networked. • The pri nter type.
Page 19 Cleaning the printer Run a cleaning card and change the clean ing sleeve when chan ging the print ribbon. Make sure that all cards sent to the printer have completed printing before cleaning. 1 Open the printer cover and remove the ribbon cartridge.
Page 20 10 Slide the used cleaning sleeve off the spi ndle. 11 Discard the used cleaning card and used slee ve. 12 Place a new cleaning sleeve on the sp indle (1). 13 Remove the protective cover from the sleeve (2). 14 Insert the cleaning roller (with a new cle aning sleeve) into the printer (3).
Page 21 Getting the most out of your printer T o get the best quality cards and to maintain print er performance, follow these tips for success: • Use the best quality card s available with a smooth, glossy PVC su rface, and print them only once. Make sure options, such as a signature panel or a magnetic st ripe, are high quality .
Page 22 • Follow instructions ca refully when re placing supplies, co rrecting probl ems, cleaning the printer , and repl acing parts. • Use cables that meet specificat ions and connect them correctl y . • Keep cards and Datacard ® -certified supplies on hand and store th em safely .
Page 23 Printer supplies Datacard ® -certified ribbon kits and cleaning supplies are available for the prin ter . Ribbon kits contain a roll of print ribbon, a cleaning card , and a replaceable cle aning sleeve. For best resul ts, run a cleaning card and replace th e cleaning sleeve each time you change the prin t ribbon.
Page 24 Available monochrome colors include: Cleaning supplies In addition to th e cleaning supplies includ ed in the ribbon kit, it is recommen ded that you order additional cleaning supplies to have on hand to address unusual situations. • A package of 5 replaceable cleaning sle eves is available.
Page 25 T roubleshooting What is the problem? T ry this: 1 A message appears on the PC. • Click the Help button on the message box to see possible causes and the solution for each cause. See th e “Related T opics” to fix the problem. 2 The printed cards do not look the way that wa s intended.
Page 26 5 The printer does not respond when printing a card or when clicking “Resume” on the Printer T oolbox. • Make sure the printer is plugged in. See "Power on the printer" on page 10 for more information. • Make sure the pr inter is connected t o the comput er .
Page 27 Site requirement s Operating environment • Relative humidity: 20% to 80% non-co ndensing • T emperature: 60° F to 95° F (15° C to 35° C) Electrical requirements • The external power suppl y is rated at 100-240 V AC, 50-60 Hz, 1.8 amp.
Legal Notices (FCC) Please note and heed th e W ARNING and CAUTION labels that have been place d on the equipment for you r safety . Please do not attempt to operate or repair this equipment withou t adequate training. Liability statement This Datacard ® product has been built to the hig h standards of DataCard Corporation.
1 1 1 1 1 Bren Road West Minnetonka, MN 55 343-9015 952.933.1223 952.933.7971 FAX Datacard is a registered trademark of DataCard Corporation. September 2005 553772-201 Rev.
An important point after buying a device Datacard Group CP40 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Datacard Group CP40 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Datacard Group CP40 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Datacard Group CP40 you will learn all the available features of the product, as well as information on its operation. The information that you get Datacard Group CP40 will certainly help you make a decision on the purchase.
If you already are a holder of Datacard Group CP40, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Datacard Group CP40.
However, one of the most important roles played by the user manual is to help in solving problems with Datacard Group CP40. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Datacard Group CP40 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
