Instruction/ maintenance manual of the product DWR-921/E D-Link
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DWR-921 U ser Manual 4G L TE Router V ersion 1.00 | 11/05/2012.
i D-Link DWR-921 User Manual D-Link reser ves the right to r evise this publication and to make changes in the con tent hereof without obliga tion to notify any person or or ganization of such revisions or changes .
ii D-Link DWR-921 User Manual FC C Regulations This device complies with par t 15 of the FCC Rules. Operation is subjec t to the following two conditions: (1) This device may not cause harmful interference , and (2) this device must accept an y inter fer ence rec eived, including int er fer ence that may cause undesired oper ation.
iii D-Link DWR-921 User Manual T able of Con tents Prefac e ................................................................................. i T rademarks ...................................................................................... i FC C Regulations .
iv D-Link DWR-921 User Manual T able of Con tents Advanc ed Network ............................................................ 46 T ools ................................................................................................ 47 Admin ......
1 D-Link DWR-921 User Manual Section 1 - Product Over view • D-Link DWR-921 4G L TE Router • P ow er adapter • Manual and W arranty on CD • (2) Ant ennas Note: Using a power supply with a dierent voltage rating than the one included with the DWR-921 will cause damage and v oid the warranty for this product.
2 D-Link DWR-921 User Manual Section 1 - Product Over view Introduction The D-Link 4G L TE Router allow s users to access w orldwide mobile broadband networks. Onc e connected, users can transf er data, stream media, and send SMS messages . Simply inser t your UM TS/HSUP A SIM card, and share y our 3G/4G Internet connection through a secure 802.
3 D-Link DWR-921 User Manual Section 1 - Product Over view Har dwar e O v er view Rear P anel P or t F unction LAN P or ts (RJ-45) Connects to a network device such as a desktop or not ebook computer thr ough an Ethernet cable. W AN P ort (RJ-45) Connects to a DSL/Cable modem or r outer through an Ethernet cable.
4 D-Link DWR-921 User Manual Section 1 - Product Over view Har dwar e O v er view F ront P anel Status 3G 4G SMS WLAN W AN LAN1 LAN2 LAN3 LAN4 Signal Strength Reset Button WPS Button Button Name F unction Reset Pr ess this button with an unf olded paperclip to r eset the device .
5 D-Link DWR-921 User Manual Section 1 - Product Over view LED Name F unction Signal Strength Blinking Red: No SIM card / signal or unv eried PIN code Solid Red: Signal strength is at lev el one (w.
6 D-Link DWR-921 User Manual Section 2 - I nstallation C onnec t to Y our Net w ork Installation This section will guide you through the installation pr ocess. Placement of the r outer is very impor tant. Do not place the rout er in an enclosed area such as a closet, cabinet, or in an attic or garage .
7 D-Link DWR-921 User Manual Section 2 - I nstallation W ireless Installation C onsider ations The DWR-921 can be ac cessed using a wireless connection from anywhere within the opera ting range of your wireless network .
8 D-Link DWR-921 User Manual Section 3 - Conguration C ongura tion This section will show you how t o congure y our new D -Link mobile r outer using the web-based conguration utility .
9 D-Link DWR-921 User Manual Section 3 - Conguration Setup This wizard will guide you through a step-by-step pr ocess to congure your D-Link router to connect to the Internet. Click Next to continue . Note: While using the wizard , you can click P rev to go back to the previous st ep, or y ou can click Cancel t o close the wizard.
10 D-Link DWR-921 User Manual Section 3 - Conguration Creat e a new password and then click Ne xt to continue. Sel ect the Inter net co nnec tion type you use. The conne cti on t ypes are exp lained on the foll owing page . If you are unsure which connection type you should use, contact yo ur Internet Ser vice P rovider (ISP).
11 D-Link DWR-921 User Manual Section 3 - Conguration Choose this if your Internet connection automatically pro vides you with an IP Addr ess. Most cable modems use this type of connection. S ee “Dynamic IP (DHCP)” on page 14 for information about ho w to congure this type of connection.
12 D-Link DWR-921 User Manual Section 3 - Conguration Manual Internet C onnec tion Setup T o set up your Internet connection manually, click Manual Int ernet Connection Setup .
13 D-Link DWR-921 User Manual Section 3 - Conguration Enter the IP address assig ned to your network connection. Enter the subnet mask. Enter the default gatew ay . Enter the primary DNS ser ver . Enter the secondary DNS ser ver . Y ou may need to change the Maximum T ransmission Unit (MTU) f or optimal per formance .
14 D-Link DWR-921 User Manual Section 3 - Conguration Dynamic IP (DHCP) This sec tion will help y ou to obtain IP Address information automatically from your ISP . Use this option if your ISP didn’ t provide you with IP Addr ess information and/or a username and passwor d.
15 D-Link DWR-921 User Manual Section 3 - Conguration PPP oE Choos e this Interne t con nection if your ISP provi des y ou wit h a PPP oE acc ount . Afte r modif ying any settings , cli ck Sa ve Settings to save your changes . The username/account name tha t your ISP pro vides to you for PPP oE dial-up.
16 D-Link DWR-921 User Manual Section 3 - Conguration The default setting of PPP oE is 1492. The device will automa tically reconnect to your PPP oE connection automatically .
17 D-Link DWR-921 User Manual Section 3 - Conguration PPTP Choose this I nt ernet connection if your ISP pro vides you with a PPTP accoun t. After modifyi ng any settings, click Sav e Settings to sav e your changes. Choose Static IP only if your ISP assig ns you an IP address .
18 D-Link DWR-921 User Manual Section 3 - Conguration The time of no activity to disconnect your PPTP session. Set it to zer o or choose Always-on to disable this featur e.
19 D-Link DWR-921 User Manual Section 3 - Conguration L2TP Choos e this Interne t con nection if your ISP provi des y ou wit h an L2T P acc ount . Afte r modif ying any settings , click Sa ve Settings to sa ve your changes . Choose Static IP only if your ISP assig ns you an IP address .
20 D-Link DWR-921 User Manual Section 3 - Conguration Choose whether the DWR-921 should only use 4G networks, 3G networks, or use Aut o Mode to automatically select a network. F ill in a name to identify the follo wing 3G/4G conguration. Select your countr y and telec om to automatically ll in some of the required settings .
21 D-Link DWR-921 User Manual Section 3 - Conguration (Optional) F ill in if provided by your ISP . If not, keep the default value. (Optional) F ill in if provided by your ISP . If not, keep the default value. Select Disable or Use Ping depending on the settings requir ed by your ISP .
22 D-Link DWR-921 User Manual Section 3 - Conguration W ireless Settings This section will help you to manually congure the wireless settings of your router . Please note that changes made on this section may also need to be duplicated on your wireless devices and clients .
23 D-Link DWR-921 User Manual Section 3 - Conguration Enter a name f or your wireless network, then click Next to continue. Select a level of wireless security to use, then click Next to continue . If you chose BEST or BET TER , select whether to use TKIP or AES encr yption, then enter a passw ord to use for your wireless network.
24 D-Link DWR-921 User Manual Section 3 - Conguration Manual W ireless C onnec tion Setup T o set up your wireless connection manually , click Manual Wireless C onnection S etup .
25 D-Link DWR-921 User Manual Section 3 - Conguration Select this check box to enable wir eless access . When you set this option, the following par ameters take eect. Also known as the SSID (Ser vice Set Identier), this is the name of your Wireless L ocal Area Network ( WLAN).
26 D-Link DWR-921 User Manual Section 3 - Conguration W ireless Securit y Mode Y ou can choose from several di erent wir eless security modes. A fter selecting a mode, the settings for that mode will appear . After modifying an y settings, click Sav e Settings to save y our changes.
27 D-Link DWR-921 User Manual Section 3 - Conguration Select whether to use WP A2 only or WP A only . WP A2 only is the most secure , provided that all of y our clients can suppor t it. Select whether to use the TKIP or AES cipher . The AES cipher is the most secure , provided that all of y our clients can suppor t it.
28 D-Link DWR-921 User Manual Section 3 - Conguration Select whether to use WP A2 only or WP A only . WP A2 only is the most secure , provided that all of y our clients can suppor t it. Select whether to use the TKIP or AES cipher . The AES cipher is the most secure , provided that all of y our clients can suppor t it.
29 D-Link DWR-921 User Manual Section 3 - Conguration W i-F i P rot ec ted Setup ( WPS) T o open the W i-F i Pr otected Setup page, click W i-Fi P rotected Setup .
30 D-Link DWR-921 User Manual Section 3 - Conguration Select whether you would like to enable or disable WPS featur es. If you use W indows 7’ s Connect to a network wizard to do initial conguration of the r outer , you will need to ent er the WPS PIN/AP PIN into the wizard when pr ompted.
31 D-Link DWR-921 User Manual Section 3 - Conguration This sec tion will help you to change the internal network settings of your rout er and to congure the DHCP Ser ver settings . After modifying any settings, click Sav e Settings to save y our changes.
32 D-Link DWR-921 User Manual Section 3 - Conguration Select this box to enable the DHCP ser ver on y our router . Enter the range of IP s for the DHCP ser ver to use t o assign IP addresses to devic es on your network. Enter lease time f or IP address assignments .
33 D-Link DWR-921 User Manual Section 3 - Conguration Message S er vice If your ISP provides SMS service, you can check and send messages fr om this page. Click this button to view SMS messages that y ou have receiv ed. Click this button to cr eate a new message to send.
34 D-Link DWR-921 User Manual Section 3 - Conguration Crea te Message This page allows you to send an SMS to your contacts. Just ll in the phone number of the recipient, and type the content of message. Then push the “Send Message ” button t o send out this message.
35 D-Link DWR-921 User Manual Section 3 - Conguration A dvanc ed The device can be c ongured as a virtual ser ver so that users can acc ess ser vices such as W eb or FTP via the public ( W AN) IP address of the router . Y ou can also allow the settings to run on a specied schedule.
36 D-Link DWR-921 User Manual Section 3 - Conguration VIRTU AL SERVERS LIST This identies the rule . Enter the public port(s) you want to open. Enter the IP address and port of the computer on your local network that you want t o forward the Ser vice P or ts to .
37 D-Link DWR-921 User Manual Section 3 - Conguration Applica tion Rules Som e appl ications require multipl e connec tion s, such as I nternet gaming, video co nferencing, an d I nternet telephony among o thers. These applications may have diculty work ing thr ough NA T (Network Addr ess T ranslation).
38 D-Link DWR-921 User Manual Section 3 - Conguration QoS Engine QOS ENGINE SETUP Select this box to enable the QoS featur e. Specify the maximum upstream bandwidth here (e .g. 400 kbps). Select a schedule to use and copy to the specied rule ID when you click the C opy to button.
39 D-Link DWR-921 User Manual Section 3 - Conguration MA C A ddress F ilter MA C FIL TERING SET TINGS Tick this bo x to enable MA C F iltering. Wir eless and wired clients with C selected can connect to this device and allow/den y connections from unspecied MA C addresses .
40 D-Link DWR-921 User Manual Section 3 - Conguration Select this box to enable URL F iltering. URL FIL TERING RULES This identies the rule . Enter URL that y ou would like to block. All URLs that begin with this URL will be blocked. Tick the checkbox to enable the specied rule .
41 D-Link DWR-921 User Manual Section 3 - Conguration OUTBOUND FIL TER SET TING Select this box to Enable outbound ltering. Select a schedule to use and copy to the specied rule ID when you click the C opy to button. Y ou may select Alway s On or use a specic schedule that you ha ve dened.
42 D-Link DWR-921 User Manual Section 3 - Conguration INBOUND FIL TER SET TING Select this box to Enable the lter . Select a schedule to use and copy to the specied rule ID when you click the C opy to button. Y ou may select Alway s On or use a specic schedule that you ha ve dened.
43 D-Link DWR-921 User Manual Section 3 - Conguration SNMP Select whether to Enable or Disable local SNMP administration. Select whether to Enable or Disable remote SNMP administration. Enter the passwor d public in this eld to allow r ead- only access to network administra tion using SNMP .
44 D-Link DWR-921 User Manual Section 3 - Conguration RIP SET TING Select this box to enable routing , then select which routing protoc ol to use: • RIPv1: P rot oco l in which the IP addre ss is rou ted through the internet.
45 D-Link DWR-921 User Manual Section 3 - Conguration Specify a value for the beac on inter val . Beacons are packets sent by an A ccess P oint to synchr onize a wireless network. 100 is the default setting and is recommended . Set the transmit power of the ant ennas.
46 D-Link DWR-921 User Manual Section 3 - Conguration Tick this checkbox to use the Univ ersal Plug and Play (UP nP™) featur e. UPNP pro vides compatibility with various network ing equipment, software, and peripherals . Select the box to allow the W AN por t to be “pinged .
47 D-Link DWR-921 User Manual Section 3 - Conguration ADMINISTRA TOR Enter and conrm the passw ord that the admin accoun t will use to access the r outer ’ s management inter face . REMO TE MANA GEMENT Tick this check bo x to enable remote managemen t.
48 D-Link DWR-921 User Manual Section 3 - Conguration T ime TIME AND DA TE C ONFIGURA TION Select the appropriate Time Z one from the drop-down box. Tick this checkbox to allo w for daylight sa ving adjustments. Use the dropdo wn box es to specify a star t date and end da te for da ylight saving time adjustments.
49 D-Link DWR-921 User Manual Section 3 - Conguration S yslog Tick this checkbox to send the r outer logs to a syslog server . Enter the IP address of the sy slog ser ver that the r outer will send the logs to . The DWR-921 keeps a running log of events and ac tivities occurring on the router .
50 D-Link DWR-921 User Manual Section 3 - Conguration E-mail Settings When this option is enabled, r outer activity logs will be e -mailed to the specied e-mail address. Enter the SMTP server IP address the r outer will use to send e -mails. En ter the complete IP address f ollowed b y a colon(:) and the por t number .
51 D-Link DWR-921 User Manual Section 3 - Conguration S yst em Use this option to sav e your curren t router congura tion settings to a le. Click Sa ve to open a le dialog , and then select a location and le name for the settings. Use this option to load pr eviously saved r outer conguration settings.
52 D-Link DWR-921 User Manual Section 3 - Conguration F irmw are Displays y our current rmwar e ’ s version. Displays y our current rmwar e ’ s release da te. After you hav e downloaded a new rmw are, click Br owse to locate the rmw are on your comput er , then click Upload to star t the rmw are upgrade .
53 D-Link DWR-921 User Manual Section 3 - Conguration D ynamic DNS Tick this checkbox to enable the DDNS f eature . Select a DDNS ser vice provider to use . Enter the Host Name that y ou register ed with your DDNS ser vice pr ovider . Enter the Username f or your DDNS acc ount.
54 D-Link DWR-921 User Manual Section 3 - Conguration S yst em Check Enter a host name or the IP address tha t you want to ping and click the Ping button. The results of the ping a ttempt will be displayed in the PING RESUL T sec tion below . This useful diagnostic utility can be used to check if a comput er is connected to the net work.
55 D-Link DWR-921 User Manual Section 3 - Conguration Schedules Tick this checkbox to enable schedules . Click this button to edit the selected rule. (see belo w) Click this button to delete the selected rule . Click this button to go to the pr evious page of rules.
56 D-Link DWR-921 User Manual Section 3 - Conguration General: W AN: 3G Card: LAN: W ireless LAN: LAN Computers: Devic e Info All of your Internet and network connection details are display ed on this page. The rmwar e version is also display ed here.
57 D-Link DWR-921 User Manual Section 3 - Conguration L og Here , you can view and download the syst em log. Pr evious: Next: F irst Page: Last P age: Refresh: Download: Clear Logs: Link T o Log Settings: Click this button to go to the pr evious page of the log.
58 D-Link DWR-921 User Manual Section 3 - Conguration Statistics He re y ou ca n v ie w t he p ac ke ts t r an smi tt ed an d r ec ei v ed b y y o ur ro u t er for both the W AN and LAN por ts. The trac counter will reset if the device is rebooted .
59 D-Link DWR-921 User Manual Section 3 - Conguration W ireless This table display s a list of wireless clients that are c onnected to your wireless r outer .
60 D-Link DWR-921 User Manual Section 3 - Conguration Suppor t The SUPPOR T pages provide help information for each sec tion of the device’ s inter face .
61 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onnec ting to a W ireless Netw ork U sing W indow s 7 Windo ws 7 users may use the built-in wir eless utility to connect to a wireless network.
62 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network Highlight the wirel ess network (SSID) you would like to connect to and click the Connect button. If you get a good signal but cannot access the I nternet, check your TCP/IP settings f or y our wireless adapter .
63 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onguring W ireless Security It is r ecommended to enable wireless security ( WP A/WP A2) on y our wir eless rout er or access point before conguring your wir eless adapt er .
64 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. Highlight the wireless network (SSID) you w ould like to connect to and click the Connect button. 4. The following window appears while your computer tries t o c onnec t to the router .
65 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 5. Ente r the same security key or passph rase tha t is on you r rout er and click Connect . I t m ay ta ke 20 -3 0 se co nd s to c on ne c t to the wi rel es s n et wo r k. If th e connection fails, please verify that the security settings are correct.
66 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network U sing W indow s V ista™ Windo ws ® V ista ™ users may use the built-in wireless utility . If you are using another company ’ s utilit y or Window s ® 2000, please refer to the user manual of your wireless adapter for help with connecting to a wireless network .
67 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onguring W ireless Security It is recommended to enable wir eless security ( WEP/WP A/WP A2) on your wireless r outer or access point before c onguring your wireless adapt er .
68 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. Enter the same security key or passphrase that is on your router and click C onnect . It may take 20-30 seconds to connec t to the wireless network . If the connection fails, please veri fy that the security settings are correc t.
69 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C onnec t to a W ireless Netw ork U sing W indow s ® XP Windo ws ® XP users may use the built-in wireless utilit y (Zero Conguration Utility). The following instruc tions are for Ser vice Pack 2 users .
70 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C ongur e WEP It is recommended to enable WEP on your wireless router or access point before conguring your wireless adapter . I f you are joining an existing network, you will need to know the WEP key being used.
71 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. T he W ireless Network Connection bo x will appear . Ent er the same WEP key that is on your rout er and click Connect . It may take 20-30 seconds to connec t to the wireless network .
72 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network C ongur e WP A-PSK It is recommended to enable WP A on your wireless router or access point befor e conguring your wireless adapter . If you are joining an existing network, you will need to know the WP A key being used.
73 D-Link DWR-921 User Manual Section 4 - Connec ting to a Wir eless Network 3. The Wire less Network Connection box will appear . Enter the WP A-PSK passphrase and click Connect . It may take 20-30 seconds to connec t to the wireless network . If the connection fails, please v erify that the WP A-PSK settings are correct.
74 D-Link DWR-921 User Manual Section 5 - T roubleshooting T roubleshooting This chapt er pro vides solutions to problems tha t can occur during the installation and operation of the DWR-921. Read the f ollowing descriptions if you are ha ving problems.
75 D-Link DWR-921 User Manual Section 5 - T roubleshooting • Congur e your Internet settings: • • Go to Star t > Settings > C ontrol P anel . Double -click the I nt ernet Options Icon. F rom the Security tab , click the button to r estore the settings t o their defaults.
76 D-Link DWR-921 User Manual Appendix A - Wireless Basics D-Link wireless products are based on industr y standards to provide easy-to -use and compatible high-speed wireless connectivity within your home, business or public access wireless networks.
77 D-Link DWR-921 User Manual Appendix A - Wireless Basics What is W ireless? Wir eless or Wi-F i technology is another way of connecting your computer to the net w ork without using wires. W i-F i uses radio frequenc y to connect wirelessly , so you have the fr eedom to connect computers an ywhere in your home or oce network.
78 D-Link DWR-921 User Manual Appendix A - Wireless Basics Who uses wir eless? Wir eless technology as become so popular in recent years that almost ever yone is using it. Whether it’ s for home, oce, or business, D -Link has a wireless solution f or it.
79 D-Link DWR-921 User Manual Appendix A - Wireless Basics Wher e is wireless used? Wir eless technology is expanding ever ywhere not just at home or oce. People like the freedom of mobility and it ’ s becoming so popular that more and more public facilities now pro vide wireless ac cess to attract people.
80 D-Link DWR-921 User Manual Appendix A - Wireless Basics There ar e basically two modes of network ing: • • Infrastructure – All wireless clients will c onnec t to an ac cess point or wir eless router .
81 D-Link DWR-921 User Manual Appendix B - Networking Basics Networking B asics Check y our IP address After you install your new D-Link adapter , by default, the T CP/IP settings should be set to obtain an IP address from a DHCP ser ver (i.e. wireless router) aut omatically .
82 D-Link DWR-921 User Manual Appendix B - Networking Basics Statically A ssign an IP address If you are not using a DHCP capable gatew ay/router , or you need to assign a static IP address , please f.
83 D-Link DWR-921 User Manual Appendix C - T echnical Specications T echnical Specications L TE Band 800 / 900 / 1800 / 2600 MHz UMT S/HSDP A/HSUP A B and 1 900 / 2100 MHz P ower Class 3 Data Rates 2 Up to 150 Mbps with 802.11n clients 6/9/11/12/18/24/36/48/54 Mbps in 802.
84 D-Link DWR-921 User Manual Appendix C - T echnical Specications Operating T empera ture 0 to 40 ˚C (32 to 104 ˚F) Operating Humidity 10% to 90% (Non-condensing) Certications CE Wi-F i Cer tied 1 Supported frequency band is dependent upon regional hardw are version.
An important point after buying a device D-Link DWR-921/E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought D-Link DWR-921/E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data D-Link DWR-921/E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, D-Link DWR-921/E you will learn all the available features of the product, as well as information on its operation. The information that you get D-Link DWR-921/E will certainly help you make a decision on the purchase.
If you already are a holder of D-Link DWR-921/E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime D-Link DWR-921/E.
However, one of the most important roles played by the user manual is to help in solving problems with D-Link DWR-921/E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device D-Link DWR-921/E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
