Instruction/ maintenance manual of the product DIV-140 D-Link
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D-Link DIV-140 User Guide 2 T able of Contents Product Overvie w ....................................................................... 3 Introduction ......................................................................... 3 F eatures .............
D-Link DIV-140 User Guide 3 Introduction Product Over view The D-Link Analog T r unk Gate wa y DIV -140 is a full f eatured multi por t SIP based V oIP gatew a y . It links traditional telephone network and IP networ k. Using the DIV -140 y ou can e xplore the wide f eatures of V oIP technology .
D-Link DIV-140 User Guide 4 Following f eatures are supported. Protocols • SIP RFC 3261 Compliance • STUN and IP shar ing suppor t for NA T • RTP and R TCP • DTMF Tx/Rx suppor t using SIP INFO or Out of Band as per RFC 2833. • F ax Suppor t using T .
D-Link DIV-140 User Guide 5 Hardware Over view Front Panel - LEDs P ower LED Will illuminate when the de vice is pow ered on. PSTN LEDs These LEDs show the status of the FXO por ts . If an LED is illuminated, the phone is off the hook, if it is not illuminated, the phone is on the hook.
D-Link DIV-140 User Guide 6 Rear Panel - Connections LAN P ort Connects DIV -140 to Ethernet enabled de vice or s witch. P ower Receptor Receptor f or P ower Adapter . Console Used to connect the DIV -140 to the Com P or t on y our computer . PSTN P orts F our (4) FXO por ts used to connect to wall phone jac ks.
D-Link DIV-140 User Guide 7 Installation The f ollo wing items are required to configure the DIV -140: 1. Electrical outlet 2. PC with a serial por t connection 3. T er minal emulator program (lik e Hyper T er minal) 4. Browser to access w eb interf ace.
D-Link DIV-140 User Guide 8 A. Connect the po wer adaptor to po wer por t of the DIV -140 and then connect other end of power adaptor to an electric outlet. B . Connect the Ether net por t of the DIV -140 to an Ether net por t on y our hub or s witch using a CA T5 Ether net cab le.
D-Link DIV-140 User Guide 9 Configuration Once powered on, the DIV -140 will be at its default configuration parameters. The def ault IP address of the de vice is 10.0.0.1. Y ou can configure the de vice either through the web UI or Command Line Interf ace (CLI).
D-Link DIV-140 User Guide 10 W eb-based Configuration T o use the web-based configuration utility you must use a computer either directly connected to the de vice using a cross-ov er Ethernet cable or connected to the same network as the DIV -140. The def ault IP address is 10.
D-Link DIV-140 User Guide 11 When the login window appears, enter the user name admin and then your pass word. The default pass word is passw or d . Click OK to contin ue. The System Inf ormation page will appear . This will displa y information regarding your DIV -140 de vice such as networ k settings and fir mware v ersion.
D-Link DIV-140 User Guide 12 Device Configuration Country: Feature Code: Speed Dial: Auto Log Off Time: Select your country from the drop-down menu. Enter the f eature code. Enter the speed dial number . Enter the time (in minutes) to automatically log off .
D-Link DIV-140 User Guide 13 Audio Configuration Codec Priority: Jitter Buffer Delay: Packet Loss Rate: Gain Settings: Here y ou can select the priority of audio codecs. While establishing a call, the DlV -140 will negotiate the highest prior ity of codec acceptab le to both parties.
D-Link DIV-140 User Guide 14 In this mode of fax communication, G711 codec is used. Device will automatically s witch to G711 codec on detection of F AX tone from the F AX machine. In this mode of fax communication, T .38 codec is used. De vice will automatically s witch to T .
D-Link DIV-140 User Guide 15 Call Configuration Timeout: Dial Timeout: Connection Timeout: Alerting Timeout: Interdigit Timeout: Interdigit Time while Dialing: FXO Rings: Dial T ermination: Character T ermination: V arious constants which are used dur ing the call setup (like maximum timeout or number of r ings) can be configured in this section.
D-Link DIV-140 User Guide 16 Character: Default Route: Route all calls to VoIP Server: F or example , the f eature key sequence to initiate call hold feature is *111 . If character ter mination is enabled to # then you can dial *111# f or the same. Enter the character to use f or termination.
D-Link DIV-140 User Guide 17 Network Configuration IP Mode: IP Address: Net Mask: Gateway: Primary DNS Ser ver: Secondary DNS Ser ver: PPPoE Username: PPPoE Password: Idle Timeout: Select a method to obtain an IP address from Static, DHCP and PPP oE option.
D-Link DIV-140 User Guide 18 T ime Configuration Mode: NTP Server: GMT : Date and Time: The time can be set to either Manual or NTP b y selecting the corresponding radio b utton. Enter the domain name or IP address of NTP ser ver . Def ault: pool.ntp .
D-Link DIV-140 User Guide 19 NA T Configuration IP Sharing: Global IP Address: Stun: Primary Ser ver: Port: Secondary Ser ver: Port: Username: Password: TURN Configuration: F or the de vice to work behind NA T enable IP Sharing, STUN or TURN.
D-Link DIV-140 User Guide 20 Media Configuration RTP Port Range: QoS: T oS: VLAN ID: User Priority: Configure the por t range to be used f or RTP streaming. This range should be larger than twice the maximum number of simultaneous calls as each call needs two por ts (RTP + RTCP).
D-Link DIV-140 User Guide 21 V oIP Configuration Server Settings: Primary Ser ver Address: Port: Secondary Ser ver: Port: Registration Timeout: Uri Scheme: T ransport: Use Same Authentication for All Channels: Phone Number: Display Name: Authentication User ID: The SIP Ser v er specific parameters are configured here.
D-Link DIV-140 User Guide 22 Used to authenticate the de vice with a SIP server . This field accepts only letters, digits , h yphen and underscore and can be a maximum of 30 characters. This f eature will be suppor ted in future releases. This is useful in tra versing a fire w all.
D-Link DIV-140 User Guide 23 Hunt Group Hunt Group: Edit: Delete: Add New: Group Name: FXO Members: Y ou can group together se v eral por ts to create a hunt group . Incoming calls to any member in a hunt group are directed to a por t in the hunt group which is not in use .
D-Link DIV-140 User Guide 24 Destination Destination T able: Edit: Delete: Add New: Destination Name: Destination T ype: T o configure various f eatures lik e Phone Book, Speed Dial, Call F orw ardin.
D-Link DIV-140 User Guide 25 Example: If por t phone numbers are 8001, 8002, etc and it is required that calls star ting with 91 should be directed to the local por ts then add a destination entr y with name as “Local Destinations” with destination type as dialed local FXO por t.
D-Link DIV-140 User Guide 26 ACR ACR: Edit: Delete: Add New: Prefix: Minimum Digits: Maximum Digits: Strip Digits: Add Digits: Destination: A utomatic Call Routing is suppor ted where in based on the number , the calls can be routed to any destination.
D-Link DIV-140 User Guide 27 Example: The ACR entry with prefix as 9800, minimum and maximum digits as 0 will only match number 9800. Example: Sa y if the calls star ting with 5600 should be routed to destination “USA Gate wa y” but before routing the 5600 should be remov ed and number should be prefix ed with 91.
D-Link DIV-140 User Guide 28 System Phone Book Phone Book: Edit: Delete: Add New: Phone Number: Destination: Here you can manage the system phone book common to all FXO por ts. When an y of the por ts dial the number to make an outgoing call, it is checked if there is any phone book entr y corresponding to that number .
D-Link DIV-140 User Guide 29 System Speed Dial Speed Dial: Edit: Delete: Add New: Phone Number: Destination: Here you can manage the system speed dial entries common to all FXO por ts.
D-Link DIV-140 User Guide 30 Port Configuration Port Number: Authentication Parameters: Phone Number: Display Name: Authentication User ID: Authentication Password: User Parameter: Here you can configure the authentication parameters to register with V oIP ser ver and diff erent f eatures of each por t.
D-Link DIV-140 User Guide 31 Features: Call Forward Always: Call Forward On Busy: Call Forward On No Answer: Hot line: Warm line: Caller ID: Caller ID: Prefix: V arious f eatures for all por ts can be configured in this section. Selecting the chec kbo x will enab le the f eature, otherwise the f eature is disab led.
D-Link DIV-140 User Guide 32 Port Phone Book Phone Book: Edit: Delete: Add New: Phone Number: Destination: Here y ou can manage the per por t phone book. When any of the ports dial a number to mak e an outgoing call, it is check ed if there is an y phone book entry corresponding to that number .
D-Link DIV-140 User Guide 33 Port Speed Dial Port Speed Dial: Edit: Delete: Add New: Phone Number: Destination: Here you can manage the per por t speed dial entries.
D-Link DIV-140 User Guide 34 Login Configuration Login Configuration: T ype: Username: Old Password: New Password: Retype New Password: T wo le v els of privilege are suppor ted – Administr ator le v el and User le vel. The privilege le v el is identified based on user name and pass word entered while logging into the web UI.
D-Link DIV-140 User Guide 35 Debug Syslog Configuration: Debug Level: Log Server Address: E-mail Configuration: The device suppor ts logging deb ug messages to a Syslog ser v er . The related fields can be configured on this page. Select the debug lev el in this drop-down menu.
D-Link DIV-140 User Guide 36 Device Management Restore System Defaults: Software Upgrade: Server T ype: File Name: Server Address: Port: Configuration Backup: Configuration Restore: Click on the Reset b utton to restore the system default v alues. Y ou will be asked to confir m the choice.
D-Link DIV-140 User Guide 37 Upgrade Histor y Upgrade History: Upgrade File: Server Address: Time: Revision: Status: Here y ou can see the histor y of software upgrades done on this de vice. It shows details like the upgrade file name, ser v er address, time, etc.
D-Link DIV-140 User Guide 38 Call Histor y Port Number: Select Port: Call Direction: From: T o: Direction: Start Time: Duration: Status: Here you can see the list of dialed outgoing calls and receiv ed incoming calls f or each por t of de vice.
D-Link DIV-140 User Guide 39 The third section of the page displays the total duration of calls for selected por t and direction in first section of page. Also you can use button ‘Reset Call Histor y’ to per manently clear the call histor y log from device memor y .
D-Link DIV-140 User Guide 40 Port Status Port Status: Port: Port T ype: Cable Status: Hook Status: Registration Status: Call Status: Disconnect: Here you can see the status information lik e registration status, hook status, call status, cab le status, etc about each por t.
D-Link DIV-140 User Guide 41 Save Changes Save Changes: Each page on the web UI where configuration settings can be modified has an APPL Y button. Make the modifications and click the APPL Y button of e very page where modifications are done. T o per manently sav e your changes click on the “Sav e Changes” button on this page.
D-Link DIV-140 User Guide 42 Restart System Restart System: Click on the “Restar t” button to restar t the de vice. Make sure the changes made in configuration are sav ed before doing so otherwise they will be lost. Also the active calls will be disconnected.
D-Link DIV-140 User Guide 43 TIP: If you f ace any issues with this product, please read the corresponding section of user manual. Configuration 1. What is the default username and passw or d to login to the DIV -140? The default user name and pass word are admin and passw ord .
D-Link DIV-140 User Guide 44 The call histor y is maintained in SDRAM and due to system limitations it is transf erred to persistent storage only periodically (approx. e v er y 1 hour). The inf or mation displa y ed on the Call History page ma y not be accur ate if the de vice is po wered off bef ore the call history is sav ed to flash.
D-Link DIV-140 User Guide 45 11. Why do I hear a dial tone e ven though I ha ve not dialed an FXO number? The same happens on an y V oIP number I dial.
D-Link DIV-140 User Guide 46 G.711 codec and the V AD option should be disabled f or reliab le transmission of F AX ov er IP . 18. When we initiate a call from a V oIP phone to an FXO por t we get a dial tone . Ho wever , when pressing the DTMF keys on the V oIP phone , the number is not dialed out.
D-Link DIV-140 User Guide 47 23. Why is caller ID is not being detected? The PSTN networ k should generate the caller ID . The number of FXO r ings in System Settings > Call page should be more than 2 f or the caller ID detection to work. Also , the countr y code should be set to the proper v alue as per the telephone network characteristics.
D-Link DIV-140 User Guide 48 W arranty Subject to the ter ms and conditions set f or th herein, D-Link Systems, Inc. (“D-Link”) provides this Limited W arranty: • Only to the person or entity th.
D-Link DIV-140 User Guide 49 Limited Software W arranty: D-L in k w ar ra nt s th at the soft w ar e portion of the prod uc t (“ Sof tw a re” ) will subs ta nti al ly conf orm to D-Li nk’ s the .
D-Link DIV-140 User Guide 50 • After an RMA number is issued, the def ectiv e product m ust be packaged securely in the original or other suitab le shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently mar ked on the outside of the pac kage.
D-Link DIV-140 User Guide 51 IF ANY IMPLIED W ARRANTY CANNO T BE DISCLAIMED IN ANY TERRIT OR Y WHERE A PRODUCT IS SOLD , THE DURA TION OF SUCH IMPLIED W ARRANTY SHALL BE LIMIT ED T O THE DURA TION OF THE APPLIC ABLE W ARRANTY PERIOD SET FOR TH ABO VE.
D-Link DIV-140 User Guide 52 Contacting T echnical Support U .S. and Canadian customers can contact D-Link technical suppor t through our web site or by phone . Bef ore y ou contact technical suppor t, please hav e the follo wing ready: • Model number of the product (e .
D-Link DIV-140 User Guide 53 Registration V ersion 1.0 September 6, 2006 Product registration is entirely voluntary and failure to complete or retur n this f orm will not diminish your warranty rights.
An important point after buying a device D-Link DIV-140 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought D-Link DIV-140 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data D-Link DIV-140 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, D-Link DIV-140 you will learn all the available features of the product, as well as information on its operation. The information that you get D-Link DIV-140 will certainly help you make a decision on the purchase.
If you already are a holder of D-Link DIV-140, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime D-Link DIV-140.
However, one of the most important roles played by the user manual is to help in solving problems with D-Link DIV-140. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device D-Link DIV-140 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
