Instruction/ maintenance manual of the product Platinum Plus Series Culligan
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Culligan ® Platinum Plus Series Automatic W ater Conditioner Owners Guide.
i Thank Y ou And W elcome T o Y our New W orld Of Better Living With Culligan W ater . The Culligan Platinum Plus Series W ater Softeners with Soft-Minder ® Meter and Aqua-Sensor ® sensing device ar.
ii T able of Contents Perfor mance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Perfor mance Data Sheet for your specific softener , as there are slight differences between the models.
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1 Per formance Specifications Control V alve 10” Model 1 1/4” 5-cycle Reinforced Thermoplastic 12” Model 1 1/4” 5-cycle Reinforced Thermoplastic 14” Model 1 1/4” 5-cycle Reinforced Thermo.
2 Intr oduction Read this Manual First Before you operate the Culligan Platinum Plus Series W ater Softening System, read this manual to become familiar with the device and its capabilities. W atch for Special Paragraphs Please read the special paragraphs in this manual.
3 Intr oduction (cont.) It’ s All So Easy , So Economical, So Efficient, So Enjoyable! Kind T o Skin And Complexion Soft water will help prevent red, itchy or dr y skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin.
4 Intr oduction (cont.) Saves W ater-Heating Ener gy , Helps W ater-Using Appliances Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and failure.
5 How Y our W ater Conditioner W orks Why W ater Gets Hard And How It’ s Softened All of the fresh water in the world originally falls as rain, snow , or sleet.
6 The Culligan Pr ocess You r Cull igan w ater c ondit ion er con sists of th ree basic compo nents , ( A) the Contr ol Va lve , (B) the Min eral T ank, a nd (C) the Brine System .
7 Modes of Operation W ater Meter Mode In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a ser vice life expectancy in the quantity of softened water is calculated and programmed into the control.
8 Preparation Component Description The water conditioner is shipped from the factor y in a minimum of three cartons. Remove all components from their cartons and inspect them before star ting installation. Control V alve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft ® Plus Microprocessor .
9 Preparation (cont.) Application W ater quality - V erify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage and recharge frequency .
10 Installation With the exception of media containers, open the remaining containers, remove all the components, and inspect them before starting installation. Placement Refer to figure 1 for system placement. • Set the media tank on a solid, level sur face near water , drain and electrical facilities.
11 Installation (cont.) Loading the T ank (12”, 14” and 16” T anks) 1. Position the tank so that the Culligan ® logo is in the front. 2. Remove the inlet strainer . 3. Install the outlet manifold into the tank (Figure 2). 4. Cover the top of the manifold with a clean rag.
12 Installation (cont.) Mount the Control V alve See Figure 4 for a visual on mounting the control valve to the tank. • Remove and discard the protective cover in the tank neck. • Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread.
13 Installation (cont.) Flow Control Eductor Nozzle Listed below is the recommended eductor nozzle to be used at various salt dosages. T ank Injector Draw Rate DLFC (gpm) BLFC (gpm) 10 x 54 1 - white 0.38 2 0.25 12 x 52 1 - white 0.38 3.5 0.25 14 x 65 4 - green 0.
14 Installation (cont.) Backwash Flow Control Replacement: • Remove the drain clip and pull the drain elbow straight off. • Remove the backwash flow control located behind the elbow . • Install the correct backwash flow control. • Reverse the procedure to reassemble.
15 Installation (cont.) Drain Line Connection Refer to T able 3, for drain line length and height limitations. • Remove 1/2” pipe clamp from the small par ts pack included with the control. • Route a length of 1/2” drain line from the drain elbow to the drain.
16 Installation (cont.) Brine V alve “A” Dimension The Culligan Platinum Plus Series ™ unit contains a brine float which can ser ve as a backup refill shutoff in the event of a failure, such as a power outage when in the refill position. The float level should be set based on the salt dosage setting.
17 Installation (cont.) Connect the Brine Line • Measure a length of brine line sufficient to reach from the brine tank to the brine fitting, with no sharp bends. For easier access to the float it is recommended to add an extra four feet (1.3 meters) of length to the brine line.
18 Pr ogramming Power Loss The AccuSoft ® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memor y chip. The capacitor is capable of maintaining the time, for at least one day , in the event of a power outage. The EEPROM ensures that the individual programming parameters of your softener are not lost.
19 Pr ogramming (cont.) The Culligan ® AccuSoft ® Plus circuit board controls all the softener functions. These settings are programmed at the time of installation. The following is a list of all the microprocessor functions in the event that any of the settings need to be adjusted.
20 Pr ogramming (cont.) • Regeneration Interval - This setting is used to set the days between regeneration in time clock mode. It is also active in meter or Aqua-Sensor ® mode if the time clock backup DIP switch # 10 is set to on. The display will show “REGEN” icon and “dA YS” as well as the numbers to change.
• Efficiency Mode (flow meter only) - Efficiency mode will only be active if the conditions as explained earlier are met (Not available if DIP switch #6 or DIP switch #9 are on). The “EFFICIENCY MODE” Icon will be displayed with a default of “YES”.
22 Pr ogramming (cont.) • Salt Dosage - This setting is used to set the salt dosage. The display will first show “dOSAGE” for two seconds and then display the default (or previously programmed value). The proper units (lbs or kg) will appear according to dip # 7 setting (English/Metric).
23 Pr ogramming (cont.) • T otal Capacity Set Point (Max Capacity) - This setting is used to program a value that corresponds to the maximum capacity that can be expected from a unit before it is completely exhausted. If the unit reaches this set point an immediate regeneration will occur .
24 Statistic Functions The statistical functions are reached by pressing the “Information” key . Repetitive presses of the “Statistics” key will cycle through the standard statistics mode until cycled back to time of day display .
25 Final Star t-Up Regeneration There are several conditions that will cause the control to trip a regeneration. The “REGEN” enunciator will light when the control has signaled for a regeneration. The “REGEN” enunciator will flash while the control is in regeneration.
26 Final Star t-Up (cont.) Note: Unplugging the Culligan Platinum Plus Series water softener will not affect any of the control settings (The control must be plugged in for at least 10 minutes.). Once programmed in, the settings will be stored indefinitely .
27 Final Star t-Up (cont.) Recommended Aqua-Sensor ® Start-Up Procedure • Close the main water supply valve. • Install the sensor probe into the tank but do not connect the sensor to the control at this time. • Set the Bypass V alve to the bypass position.
28 Salt Supply , Usage and Ser vice Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in the bottom of the salt storage container, the Cullex ® resin beads in the mineral tank are flushed with the brine solution as a step in the recharging process.
29 Care and Cleaning of your W ater Conditioner Following these simple precautions will help assure continued trouble-free service and keep your Culligan Water Conditioner looking like new for years. 1. Do not place heavy objects on top of the salt storage tank or timer cover.
30 Care and Cleaning of your W ater Conditioner (cont.) T o Clean Out the Salt Storage T ank A periodic clean-out of the Salt Storage T ank is necessar y to keep your Culligan W ater Conditioner at peak operating efficiency . Do it at least ever y 2 years when the salt supply is low .
31 Care and Cleaning of your W ater Conditioner (cont.) Sanitizing Procedure A water softener in daily use on a potable water supply generally requires no special attention other than keeping the salt tank filled. Occasionally , however , a unit may require sanitization under one of the following conditions: • At star t-up time.
32 Things to Check Before Calling for Ser vice If you une xpectedly experienc e hard wa ter , make these simpl e checks before cal ling your Culligan dealer .
33 Err or Codes The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all operating modes the softener’ s electronics are perfor ming self-diagnostics to ensure that the unit is operating correctly . There may be times, however , when something may occur that could cause the unit to improperly operate.
34 Bypass When and How to Bypass Y our W ater Conditioner Normally , all water except outside lines passes through the water conditioner . There are times when the water conditioner should be bypassed, using the Bypass V alve.
35 Per formance Data Sheet Culligan Platinum Plus Series 10” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
36 Per formance Data Sheet Culligan Platinum Plus Series 10” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
37 Per formance Data Sheet Culligan Platinum Plus Series 12” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
38 Per formance Data Sheet Culligan Platinum Plus Series 12” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
39 Per formance Data Sheet Culligan Platinum Plus Series 14” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
40 Per formance Data Sheet Culligan Platinum Plus Series 14” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
41 Per formance Data Sheet Culligan Platinum Plus Series 16” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
42 Per formance Data Sheet Culligan Platinum Plus Series 16” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance.
43 T ab le 4 - Ma ximum A llowable Dr ain Line Lengt h Operating Pressure 0ft (0m) 2ft (0.6m) 4ft (1.2m) 6ft (1.8m) 8ft (2.4m) 10ft (3m) 30psi (210 kPa) 60 ft (18 m) 50 ft (15 m) 30 ft (9 m) 15 ft (5 .
44 Parts List Head Assembly 7 8 9 10 11 12 13 13 2 18 17 16 15 14 13 5 1 3 4 6 19 20 19 20.
45 Parts List Head Assembly Item No. No.Req’d Part No. Description 1 1 - Backplate 2,3,4 1 01019693 Backplate Adapter Kit - Includes Backplate Adapter, 4ea Tabs & 4ea Screws 5 3 - Screw 6 2 - Sc.
46 Par ts List V alve Assembly.
47 Par ts List V alve Assembly Item No. No.Req’d Par t No. Description 1 1 01018690 Control Valve, Assembled 2 1 01019662 Piston Assembly 3 3 01019744 Clip - 10 Pack 4 1 01019665 Seal & Spacer K.
48 Par ts List Bypass Assembly 1 5 5 4 3 2 Item No. No.Req’d Par t No. Description 1 1 01019718 Bypass Valve Assembly 2 2 01019697 Connector, 1” NPT w/ O-Ring - 5 Pack 2 2 01019698 Connector, 1 1/.
49 Par ts List T ank Assembly Item No. Part No. Description Qty . 01-0166-18 Tank Assembly, 10” w/ Fillport, Complete 01-0171-92 Tank Assembly, 12” w/ Fillport, Complete, Less Media 01-0171-94 Tan.
50 Par ts List 16” and 18” Brine Systems Item Par t No. Description - 01-0187-05 Brine System, 250 lb - 01-0187-15 Brine System, 375 lb 1 01-0187-09 Replacement Tank, 250 lb 01-0187-16 Replacement.
51 Par ts List Brine V alve Item Part No. Description - 01-0187-06 Brine Valve 1 01-0187-10 BLFC Elbow - 0.45 gpm 01-0187-11 BLFC Elbow - 0.8 gpm 1.
52 Par ts List 24” Brine System Item Par t No. Description - 01-0187-20 Brine System, 650 lb 1 01-0187-18 Replacement Tank, 650 lb 2 01-0187-14 Cover, 650 lb 3 01-0189-09 Salt Plate, 650 lb 4 01-018.
53 Circuit Board Diagram Motor and power wires are not polarity sensitive Power 24V Power 2.5V Flow Meter Sensor Motor Rear View of HH24 Circuit Board Rear View of Interface Circuit Board Blue Y ellow.
54 Records and Data Important Data on Y our Water Conditioner It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer.
55 Culligan Limited W arranty Culligan Platinum Plus Series Automatic Water Conditioners Y ou have just purchased one of the finest water conditioners made.
56 With Culligan Y ou Get More Than a Quality Pr oduct You Get Your Water Expert, The Culligan Man W e’re here to provide you with fast, dependable ser vice, making sure any problems you have are taken care of. The Culligan Man has been around for seventy years, deliver y dependable ser vice all along.
An important point after buying a device Culligan Platinum Plus Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Culligan Platinum Plus Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Culligan Platinum Plus Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Culligan Platinum Plus Series you will learn all the available features of the product, as well as information on its operation. The information that you get Culligan Platinum Plus Series will certainly help you make a decision on the purchase.
If you already are a holder of Culligan Platinum Plus Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Culligan Platinum Plus Series.
However, one of the most important roles played by the user manual is to help in solving problems with Culligan Platinum Plus Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Culligan Platinum Plus Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
