Instruction/ maintenance manual of the product infiNET EX CEN-RFGWX-EX Crestron
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Crestron CEN-RFGW-EX infiNET EX™ Gateway Operations & Installation Guide.
This document was prepared and written by th e Technical Documentation departm ent at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and tradem arks are the property of their respective owners.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Contents infiNET EX™ Gateway: CEN-RFGW-EX 1 Introduc tion ................................................................................................................... ............ 1 Features and Functions .
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Crestron CEN-RFGW-EX infiNET EX™ Gateway infiNET EX™ Gateway: CEN-RFGW-EX Introduction The CEN-RFGW-EX gateway is an RF wireless transceiver designed for use with the MLX-2 infiNET EX™ LCD Handheld Remote and other Crestron ® infiNET EX devices as part of a Crestron control system.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX A choice of Cresnet ® or PoE (Power-over-Ethernet) powers the CEN-RFGW-EX right through the network wiring, eliminating the need for a separate wall-wart power suppl y.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Specifications Specifications for the CEN-RFGW-EX are listed in the following table. CEN-RFGW-EX Specifications SPECIFICATION DETAILS Wireless RF Transceiver infiNET EX 2-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Specifications (Continued) SPECIFICATION DETAILS Enclosure Aluminum with polycarbonate label overlay, freestanding or surface mount with (4) integral mounting flanges. Dimensions (without antenna) Height 6.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-RFGW-EX.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Overall Dimensions (Top, Front, Side and Bottom Views) 1 6.41 in (16.27 cm) 1.43 in (3.62 cm) 6 5 4 2 1 5.30 in (13.47 cm ) 3.50 in (8.89 cm) 3 7 8 3.91 in (9.94 cm) 6 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA (1) Connection for supplied antenna 2 PWR LED (1) Gree.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 8 NET 3 GZ Y 24 (1) 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network 24 : Power (24 Volts DC) Y : Data Z : Data G : Ground 1.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Industry Compliance As of the date of manufacture, th e CEN-RFGW-EX has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Industry Canada (IC) Compliance Statement IC: 5683C-CENRFGWEX Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Setup Network Wiring When wiring the Cresnet and Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Identity Code Net ID The Net ID of the CEN-RFGW-EX has been factory set to 2F . The Net IDs of multiple CEN-RFGW-EX devices in the same system m ust be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™ (refer to “Establishing Comm unication” which starts on page 20).
Crestron CEN-RFGW-EX infiNET EX™ Gateway Installation Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperatur e range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units to reduce overheating.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Hardware Hookup Make the necessary connections as called out in the illustrations that follow this paragraph. Refer to “N etwork Wiring” on page 11 before attaching the 4-position terminal block connector.
Crestron CEN-RFGW-EX infiNET EX™ Gateway NOTE: Antenna must be attached dir ectly to the antenna connector. It should not be extended with a cable. NOTE: Although both the LAN PoE and NET ports can be used for configuration, there can only be one control connection to the control system.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Programming Software Have a question or comment about Crestron software? Answers to frequently asked questi ons (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Configuration Manager Configuration Manager is the view where programm ers “build” a Crestron control system by selecting hardware from the Device Library .
InfiNET EX™ Gateway Crestron CEN-RFGW-EX • If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID, as shown in the following figure(s).
Crestron CEN-RFGW-EX infiNET EX™ Gateway Program Manager Program Manager is the view wher e programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View .
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Uploading and Upgrading Crestron recommends using the latest program ming software and that each device contains the latest firmwa re to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication.
Crestron CEN-RFGW-EX infiNET EX™ Gateway TCP/IP Ethernet Communication ETHERNET PC RUNNING CRESTRON TOOLB OX CEN-RFGW-EX • Enter the IP address, IP mask, and default router of the CEN-RFGW-EX via the Crestron Toolbox ( Functions | Ethernet Addressing ); otherwise, leave DHCP enabled.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Upgrade CEN-RFGW-EX firmware via Crestron Toolbox. • Establish communication with the CEN-RFGW-EX and display the “System Info” window. • Select Functions | Firmw are… to upgrade the CEN-RFGW-EX firmware.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Operation Operating Channel The operating channel of the CEN-RFGW-EX must be set prior to operation using Crestron Toolbox. The CEN-RFGW-EX can operate on one of 16 channels. The CEN-RFGW-EX can operate on a fixed channel that is set by the installer.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Acquiring the MLX-2 (or other infNET EX device) MLX-2s and other infiNET EX devices can communicate with a CEN-RFGW-EX only if they have been acquired by that CEN-RFGW-EX. The Acquire mode can be activated from Crestron Toolbox (recommended) or with the ACQUIRE button on the CEN-RFGW-EX.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-RFGW-EX Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION PWR LED does not illuminate.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION infiNET EX device is set to wrong RF channel. Refer to the “Setup” section of the guide for the device to verify that its RF channel is set to match the CEN-RFGW-EX channel ID.
Crestron CEN-RFGW-EX infiNET EX™ Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Network wiring is incorrect. Check network cabling for solid connections and correct pinouts. CEN-RFGW-EX is not shown on Network Device Tree when polling through Toolbox.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website ( www.crestron.com/manuals ). This link will provide a list of product manua ls arranged in alphabetical order by model number.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM * band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencie s at which the RF device will communicate.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF device. While an effort has been made to determine operating specifications, some specifications are not constant.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Antenna Orientation The antenna orientation on Crestron ga teways has considerable effect on range and reliability.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Vertical Orientation Building Front of gateway Antenna Right Angle Orientation Front of gateway Building Antenn a Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Return and Warranty Policies Merchandise Returns / Repair Service 1. No m erchandise may be returned for credit, exchange or service without prior authorization from CRESTR ON. To obtain warranty service for CRESTR ON products, contact an authorized CRESTRON dealer.
Crestron CEN-RFGW-EX infiNET EX™ Gateway This page is intention ally left blank. Operations & Installation Guide – DOC. 6706A infiNET EX™ Gateway: CEN-RFGW-EX • 35.
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6706A 15 Volvo Drive Rockleigh, NJ 07647 (2021630) Tel: 888.CRESTRON 01.09 Fax: 201.
An important point after buying a device Crestron infiNET EX CEN-RFGWX-EX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Crestron infiNET EX CEN-RFGWX-EX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Crestron infiNET EX CEN-RFGWX-EX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Crestron infiNET EX CEN-RFGWX-EX you will learn all the available features of the product, as well as information on its operation. The information that you get Crestron infiNET EX CEN-RFGWX-EX will certainly help you make a decision on the purchase.
If you already are a holder of Crestron infiNET EX CEN-RFGWX-EX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Crestron infiNET EX CEN-RFGWX-EX.
However, one of the most important roles played by the user manual is to help in solving problems with Crestron infiNET EX CEN-RFGWX-EX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Crestron infiNET EX CEN-RFGWX-EX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
