Instruction/ maintenance manual of the product CEN-TIA Crestron electronic
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Crestron CEN-TIA Telephone Interface Module Operations Guide.
This document was prepared and written by th e Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product nam es and trademarks are the property of their respective owners.
Crestron CEN-TIA Telephone Interface Module Contents Telephone Interface Module: CEN-TIA 1 Introduction ............................................................................................................................... 1 Features and F unctions .
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Crestron CEN-TIA Telephone Interface Module Telephone Interface Module: CEN-TIA Introduction Features and Functions • Remote control access from any phone • Custom do or chim e, ringer and alarm s.
Telephone Interface Module Crestron CEN-TIA Caller ID See who is call ing befo re you answer by display ing Caller ID (C ID) infor mation on every touchpanel. Manage missed calls easily with complete caller information and management options di splayed on t he touchpanel screen.
Crestron CEN-TIA Telephone Interface Module Specifications Specifications for the CEN-TIA are listed in the following table. CEN-TIA Specifications SPECIFICATION DETAILS Audio: Frequency Respons e ( AUDIO OUT ) 20Hz to 20kHz ± 0.
Telephone Interface Module Crestron CEN-TIA CEN-TIA Physical View CEN-TIA Overall Dimensions 7.07 in (17.96 cm) 1 2 3 4 5 6 7 6.36 in (16.15 cm) 1.80 in (4.57 c m) 8 9 10 11 12 13 14 15 4 • Telephone Interface Module: CEN- TIA Operations Guide – DOC.
Crestron CEN-TIA Telephone Interface Module Connectors, Controls, & Indicators # CONNECTORS*, CONTROLS, & INDICATORS DESCRIPTION 1 PWR LED Green LED indicates 24 Volts DC power supplied from Cresnet control network. 2 NET LED Yellow LED indicates communication w ith Cresnet Sy stem.
Telephone Interface Module Crestron CEN-TIA Connectors, Controls, & Indicators (Continued) # CONNECTORS*, CONTROLS, & INDICATORS DESCRIPTION 14 NET Four-position terminal bl ock connector for data and power. Connects to Cresnet control network.
Crestron CEN-TIA Telephone Interface Module The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operatio n of t he equipm ent. If this hap pens the telephone company will provid e advance not ice in order for you to make necessary modifications to maintain uninterrupted service.
Telephone Interface Module Crestron CEN-TIA Setup Network Wiring When wiring the network, consider th e following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equ ipment. • Provide sufficient power to the system. CAUTION: Insufficie nt power can lead to unpre dic t abl e resul t s or dam age to the equipment.
Crestron CEN-TIA Telephone Interface Module Hardware Hookup Ventilation The CEN-TIA should be used in a well- venti l ated area. If the CEN-TIA is hot to the touch, consid er using forced air ventilatio n and/or incrementing th e sp acing between units.
Telephone Interface Module Crestron CEN-TIA Hardware Connections for the CEN-TIA (Rear) PHONE LINE LAN: 10 BaseT/100 BaseTX HIGH SPEED ETHERNET TO LAN MEMORY: MMC CARD SLOT AUDIO INPUT: BALANCED AND UNBALANC ED AUDIO SIGNALS FROM LOCAL AUDIO SOU RCES AUDIO OUTPUT: BALANCED AND UNBALAN CED AUDIO SIGNALS TO AMP, ETC.
Crestron CEN-TIA Telephone Interface Module Programming Software Have a questi on or commen t about Crestr on softwar e? Answers to f requently asked quest ions (FAQs) can be viewed in the Onl ine Help section of the Crestro n we bsi te.
Telephone Interface Module Crestron CEN-TIA Programming with Crestron Toolbox Text Console There are a num ber of commands that can only be e xecuted at the command line interface provided b y the Crestr on Toolbox Text Console.
Crestron CEN-TIA Telephone Interface Module Text Console Commands (Continued) COMMAND COMMAND SYNTAX DESCRIPTION PHONE PHONE <ANSWER|HANGUP|STATUS> Performs telephone operations.
Telephone Interface Module Crestron CEN-TIA Text Console Commands (Continued) COMMAND COMMAND SYNTAX DESCRIPTION RSTOP RSTOP [<RECORDERID>] Stops recording an audi o file. SCRIPT SCRIPT <FILENAME> Runs the specified script. STOP STOP [<PLAYERID>] STOP <PLAYERNAME> Stop playing an aud io file.
Crestron CEN-TIA Telephone Interface Module • To incorporate the CEN-TIA into the system as an Ethernet de vice, drag the CEN-TIA (E thernet) from the Ethernet Control M odules | Ether net Audio Modules folder of the Device Library and dro p it in the System Views.
Telephone Interface Module Crestron CEN-TIA • The initial Cresnet CEN-TIA will ta ke ID 49. Additional Cresne t CEN-TIA devices would be assigned t he lowest legal unused Cresnet I D (e.g., 03 if unused). The initial Ethern et CEN-TIA will take IP ID 03.
Crestron CEN-TIA Telephone Interface Module Programming Manager Programmi ng Manager is t he view whe re programm ers "program " a Crestron control system by assigning sig nals to sym bols. The sy mbol can be viewed by double clicking o n the i con or dra gging it into Detail View .
Telephone Interface Module Crestron CEN-TIA Uploading and Upgrading Crestron recommends using the latest pr ogramming software and that each device contains the latest firmware to take advantage of the most recently released feature s. However, before attem pting to upl oad or upgrade, it is necessary to establish communicat i on.
Crestron CEN-TIA Telephone Interface Module • Click the Install the software au tomatically (Recommended) radi o but ton and then click Next . • When the wizard completes, click the Finish button.
Telephone Interface Module Crestron CEN-TIA TCP/IP Communication Ethernet Communic ation PC RUNNING CRESTRON TOO LBOX CE N-TIA ETHERNET • Establish di rect USB c ommunication between CE N-TIA a nd PC. • DHCP is e nabled by de fault on t he CEN-T IA.
Crestron CEN-TIA Telephone Interface Module Program Checks Actions that ca n be perfo rmed on the CEN-TIA vary depe nding on whether it i s connected via Cresnet or Ethernet.
Telephone Interface Module Crestron CEN-TIA Operation The CEN-TIA uses audio m essages as voice prompts and re sponses. These files can be WAV or MP3 files. Pre-recor de d me ssage files can be downloaded from Crestron’s website ( ftp ://ftp.crestron.
Crestron CEN-TIA Telephone Interface Module Problem Solving Troubleshooting The following table provides corrective action for possible trouble situatio n s. If further assistance is required, please contact a Crestron custom er service representative.
Telephone Interface Module Crestron CEN-TIA Check Network Wiring Use the Right Wire In order to ensure optimum performance over the full ran ge of you r installation topology, Crestron Certified W ire, and only Crestron Certified Wire, may be used.
Crestron CEN-TIA Telephone Interface Module Reference Documents The latest version of all documents mentioned within the guid e can be obtained from the Crestron website. This link will provid e a list of product manuals arranged in alphabetical or der by model number.
Telephone Interface Module Crestron CEN-TIA Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandi se may be returned for credit, exchange, or s ervice without prior auth orization from CR ESTRON. To obt ain warranty serv ice for CREST RON products, contact an authorized CRESTRON deal er.
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Crestron Electronics, Inc. Operations Guide – DOC. 6414 15 Volvo Drive Rockleigh, NJ 07647 (201 3860) Tel: 888.CREST RON 01.07 Fax: 201.76 7.7576 Specif ications subj ect to www.
An important point after buying a device Crestron electronic CEN-TIA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Crestron electronic CEN-TIA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Crestron electronic CEN-TIA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Crestron electronic CEN-TIA you will learn all the available features of the product, as well as information on its operation. The information that you get Crestron electronic CEN-TIA will certainly help you make a decision on the purchase.
If you already are a holder of Crestron electronic CEN-TIA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Crestron electronic CEN-TIA.
However, one of the most important roles played by the user manual is to help in solving problems with Crestron electronic CEN-TIA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Crestron electronic CEN-TIA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center