Instruction/ maintenance manual of the product 8012 Cortelco
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1 OWNER’S INSTRUCTION MANUAL DECT 6 CORDLESS TELEPHONE MODEL 8012.
2 Contents Important Safety Instructions ............................................................ 8 Unpacking and Installation ............................................................... 12 Features ............................................
3 Ringer Settings ....................................................................................................... 26 Last Number Redial ................................................................................................ 28 Redial Book Options .
4 Flash ........................................................................................................................ 40 Backlight .............................................................................................................
5 Modify PIN ............................................................................................................... 49 BS (Base) Reset ...................................................................................................... 50 Handset (HS) Settings .
6 T elephone Service Pr oblems ............................................................ 63 T echnical Specifications ................................................................... 64 T r oubleshooting .........................................
7 THANK YOU FOR PURCHASING THE 8012 DECT 6 CORDLESS TELEPHONE W e want you to know all about your new telephone, how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual.
8 Important Safety Instructions Always follow basic safety precautions when using your telephone to reduce the risk of fire, electrical shock and injury . 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
9 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it. 9. Do not overload wall outlet extension cords, as this can result in the risk of fire or electric shock.
10 d. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
11 CONT AINS NICKEL-MET AL HYDRIDE BA TTER Y . BA TTER Y MUST BE RE- CYCLED OR DISPOSED OF PROPERL Y 1. Do not dispose of the batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 2. Do not open or mutilate the batteries.
12 Unpacking and Installation Box Contents The following items should be packed with your 8012. Please contact your dealer if any of them is missing..
13 Features 1 . 8 G H z D E C T T e c h n o l o g y w i t h G A P C a l l D u r a t i o n D i s p l a y 5 R o w B a c k l i t D o t M a t r i x L C D ( 1 2 8 X 6 4 ) w i t h A d j u s t a b l e C o n .
14 T elephone Par t Identification.
15.
16 Dial/Speaker Key - Used to place or answer a call. If pressed during a call, activates the speakerphone. End Key - End a call. If pressed and held, powers off the handset Left/Right Soft Key - Performs the function indicated by the text immediately over it in the display .
17 Up/CID Key - Scrolls up through list and menu options. Increases the receiver or speakerphone volume during a call. Enters the CID book as described on Page 18. Down/Phonebook Key - Scrolls down through list and menu options. Decreases the receiver or speakerphone volume during a call.
18 Speakerphone - Speakerphone function is in use. MSG W aiting - One or more voice messages have been received. Off Hook - The line is in use. New Call - One or more calls have been received.
19 Battery - Shows battery charge level Signal - Indicates the signal strength. Blinks if the handset is too far from the base. Alarm - The alarm is activated.
20 Installation Line and Power Connection 1. Connect the phone line cord to the telephone line jack in the base. Connect the other end of the line cord to a telephone outlet. 2. Connect the AC power adapter to the base power jack. Plug the AC power adapter into an AC outlet.
21 Battery Installation T wo rechar geable Ni-MH AAA size batteries come with the 8012. These must be installed before use. 1. Slide the battery cover in the direction shown below and remove. 2. Install the batteries as shown below . Care must be taken to install in the correct polarity .
22 Charging Handset The handset should be charged for 15 hours before initial use. T o char ge the handset, place it in the base. If the handset is off, it will automatically turn on. T o turn the handset of f, press until the display turns off. T o turn the handset on, press until the display turns on.
23 DSL Interference If the 8012 is used on a line with DSL service, it may be necessary to install a noise filter . A filter may be obtained from the DSL provider . It should by used if noise is heard during conversations or Caller ID is not functioning properly .
24 Basic Functions Making a Call 1. Remove the handset from the base and press 2. Dial the telephone number . Making a Call - S tandby Mode 1. Enter the telephone number (up to 32 digits). Use to enter a pause. Use the Erase soft key to correct mistakes.
25 1. If Auto Answer has been activated and the handset is in the base, lift the handset to answer the call. 2. Otherwise, press to answer . Notes : After the call is terminated, the display will show the call duration. If a polyphonic ringtone is set, the ringtone may contiue for up to 4 seconds after the call is answered at another phone.
26 V olume Contr ol During a conversation, pressing or will adjust the handset receiver or speakerphone volume level. V olume can be adjusted in 5 steps. Message W aiting If a voice message is received, the display will show the icon and “MSG WTG ON “ T o deactivate the icon, press the key in standby mode, then press and hold the 4 key .
27 3. Press the Select soft key . 4. Press or to choose Ring Setup. 5. Press the Select soft key . 6. Press the Select soft key to choose INT Ring , or press the key to choose EXT Ring. 7. Press the Select soft key . 8. Press or to choose Melody or V olume.
28 Last Number Redial 1. Press or the Redial soft key in standby mode. The display will show the last number dialed. 2. Press to dial the number . Redial Book The 8012 can also retrieve the last 10 numbers dialed and redial them. 1. Press the Redial soft key in standby mode.
29 Redial Book Options Redial Book Options allows a number to be added to the phone book or deleted from the redial book. 1. Press the Redial soft key in standby mode. 2. Press or to scroll through the list of numbers until the desired number is displayed.
30 Caller ID Functions When a call is received, the 8012 will normally display the name and number of the caller . If the caller has chosen to prevent his information from being transmitted, the display will show “Private.” If information cannot be received for some other reason, the display will show “ Out Of Ar ea.
31 Dial from CID Follow the steps above for reviewing Caller ID Records. When the desired number is displayed, press to dial. Add CID Number to Phone Book 1. Press the Menu soft key . 2. Using the Select soft key , choose the CID Book. 3. Use or to review the numbers.
32 Delete a CID Number 1. Press the Menu soft key . 2. Using the Select soft key , choose the CID Book. 3. Use or to review the numbers. 4. When the desired number is displayed, press the Mor e soft key . 5. Use or to choose Delete. 6. Press the Select soft key .
33 7. When the display shows Confirm ? , press the Del All soft key . 8. A beep will sound to confirm and the 8012 will return to standby mode. Caller ID on Call W aiting This service allows the number of a calling party to be displayed while on another call.
34 Auto Answer Activating Auto Answer allows calls to be answered by simply removing the handset from the base. T o activate Auto Answer: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose Auto Answer .
35 Language The 8012 supports 8 languages: English, French, Spanish, German, Italian, Dutch, Polish, and T raditional Chinese. T o select a language: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key .
36 Handset Name The 8012 handset can be given a name. This is useful if more than one handset is registered to a base. T o set the handset name: 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4.
37 Range Alarm Normally a beep will sound whenever the handset moves out of range of the base. This feature may be enabled or disabled. 1. Press the Menu soft key . 2. Press or repeatedly to choose HS Settings. 3. Press the Select soft key . 4. Use or to choose T one Setup.
38 Paging The handset can be paged from the base. This is useful to locate a lost handset. T o Page press the key on the base. All handsets registered to the base will ring for approximately 60 seconds. T o S top Paging press the key again or press any key on the handset.
39 5. Press the Select soft key . 6. Press or to select the desired dial mode (T one/Pulse) . 7. Press the Save soft key . 8. A beep will sound to confirm. Handsfree/Speakerphone During a call, the speakerphone may be activated. T o Activate Handsfr ee press .
40 Flash The Flash key sends a timed line break. This signal is used to activate some special services such as call waiting. The services available will depend on the telephone company . T o send a flash, press the Flash soft key while the phone is active.
41 Advanced Features Menu Navigation 1. Press the Menu soft key . 2. Press or repeatedly to scroll through menu options. 3. Press the Select soft key to select a menu. 4. Repeat scrolling and selecting if necessary . Press the Back soft key from any menu to return to the previous screen.
42 Phone Book Character Map Characters are entered by pressing the keypad. The chart below shows the charac- ters that are generated by repeatedly pressing the keys.
43 Adding a Phone Book Entry 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key to choose New . 4. The display shows “Name ?” . Enter the name using the keypad. 5. Press the Next soft key . 6. Enter the name and press the Next soft key .
44 V iewing a Phone Book Entr y 1. In standby mode, press . 2. Press or repeatedly until the desired entry is displayed. Dialing from a Phone Book Entry After viewing the desired number as described above, press or the Dial soft key . Editing a Phone Book Entry 1.
45 7. Press the Select soft key . 8. Edit the entry using the Erase soft key as needed. 9. Press the Next soft key to save. 10. Use or to select the ring tone (1 - 10). 11. Press the Save soft key . Deleting a Phone Book Entry 1. Press the Menu soft key .
46 Deleting all Phone Book Entries 1. Press the Menu soft key . 2. Press to choose Phonebook. 3. Press the Select soft key . 4. Press or to choose Delete All. 5. Press the Select soft key . 6. Press the Select soft key . The display shows “Confirm ?” 8.
47 Base (BS) Settings T erminate HS (Handset) This allows a handset registration to be deleted from the base. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press the Select soft key again to select the T ermnate HS menu .
48 Change Flash Time Note: The default flash time is correct for almost all phone systems used in North America. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the Flash Time menu. 5.
49 Modify PIN The default PIN is 0000. If security is a concern, this can be changed. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the Modify PIN menu. 5. Press the Select soft key .
50 BS (Base) Reset This will restore all settings to factory default. 1. Press the Menu soft key . 2. Press or to select BS Settings. 3. Press the Select soft key . 4. Press or to choose the BS Reset menu. 5. Press the Select soft key . The display shows “PIN ?” 6.
51 Handset (HS) Settings Alarm 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the Select soft key to choose the Alarm menu. The display will show the current alarm time. 5. Press or to select On/Off.
52 Notes: When the alarm sounds, press any key on the keypad to silence it. T o disable snooze, press when the alarm sounds. Audio Setup Use this option to adjust the volume of the receiver or speaker . 1. Press the Menu soft key . 2. Press or to select HS Settings.
53 Key T one Whenever a key is pressed, the 8012 acknowledges it with a key tone. If silent operation is desired, this feature may be disabled. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or to choose the T one Setup menu.
54 LCD Contrast The display contrast may be adjusted to provide better visability . 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or repeatedly to choose LCD Contrast . 5. Press the Select soft key .
55 Base Selection The handset may be registered to multiple bases. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press the or repeatedly to choose Select Base menu. 5. Press the Select soft key . 6. Press the or to choose the desired base.
56 Date and Time Format 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose Date & Time menu. 5. Press the Select soft key . 6. Press or to choose Date Format or Time Format . 7. Press the Select soft key .
57 Setting Date and Time 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose Date & Time menu. 5. Press the Select soft key . 6. Press or to choose Set Date or Set Time menu. 7. Press the Select soft key .
58 HS Reset Resetting the handset will restore all hanset features to their factory default values except LCD Contrast. 1. Press the Menu soft key . 2. Press or to select HS Settings. 3. Press the Select soft key . 4. Press or to choose the HS Reset menu.
59 Registration The hanset ships from the factory registered as Number 1. Up to 5 handsets can be registered with one base. This allows a line to be shared among multiple handsets. Before changing the handset registration, press the key on the base for approxi- mately 5 seconds.
60 Multiple Handset Operation If more than one handset is registered to a base, internal calls can be made between handsets and external calls may be transferred between handsets. Internal Calling 1. Press . The display will show a list of available handsets.
61 Note: If an external call arrives during an internal call, the display will show the Caller ID information. T o answer the external call, first press to end the internal call. Then, press to answer the external call . Call T ransfer An external call may be transferred between handsets registered to the same base.
62 3-W ay Confer ence Call A conference call may be extablished between two handsets and one external caller . 1. During an external call, press . 2. Enter the number of the handset to add to the conference call. 3. Press to answer the call. 4. Press at the calling handset to establish the conference.
63 Maintenance Information T reat your telephone equipment with care for trouble-free performance. A void dropping the handset. Carefully place the handset in the base after use. A void putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamps).
64 T echnical Specifications F r e q u e n c y R a n g e 1 . 8 8 ~ 1 . 9 0 G H z C h a n n e l s 1 2 0 D u p l e x C h a n n e l s C a r r i e r P o w e r < 2 5 0 m W M o d u l a t i o n G F S K F .
65 T r oubleshooting Phone Does Not Operate 1. Power adapter is disconnected. 2. Line cord is disconnected at telephone outlet or at telephone. T est the tele- phone in a different wall jack. If it works, the first jack may be defective. 3 . Batteries are discharged.
66 T r oubleshooting (continued) Callers Ar e Not Displayed on Scr een 1. V erify that you have subscribed to the appropriate service (Caller ID and Call W aiting Caller ID) from your telephone company . If you only subscribed to Caller ID service the unit will not display call waiting caller ID information.
67 T elephone Repair DO NOT A TTEMPT T O REP AIR THIS PRODUCT YOURSELF . T elephones manu- factured by COR TELCO must be returned to us for repair . Y ou can return your telephone to COR TELCO for repair or replacement in accordance with our LIMITED W ARRANTY .
68 OUT -OF-W ARRANTY REP AIR W e will repair this product for a nominal fee after the LIMITED W ARRANTY has expired if you send it to us in a complete and undamaged condition.
69 FCC I nformation Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network.
70 INST ALLA TION This model telephone must be connected to the telephone company lines through a modular jack. The required USOC for the modular jack is RJ11C for desk mounting and RJ11W for wall mounting. The USOC number is printed on the label on the bottom of your telephone.
71 L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties.
72 PURCHASE OF THE PRODUCT . COR TELCO ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES. THIS W ARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MA Y HA VE OTHER RIGHTS WHICH V AR Y FROM ST A TE T O ST A TE.
An important point after buying a device Cortelco 8012 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cortelco 8012 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cortelco 8012 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cortelco 8012 you will learn all the available features of the product, as well as information on its operation. The information that you get Cortelco 8012 will certainly help you make a decision on the purchase.
If you already are a holder of Cortelco 8012, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cortelco 8012.
However, one of the most important roles played by the user manual is to help in solving problems with Cortelco 8012. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cortelco 8012 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center