Instruction/ maintenance manual of the product N1000V Compaq
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b Maintenance and Service Guide Compaq Ev o Notebook N1020v Series Compaq Ev o Notebook N1000v Series Compaq Presar io 1500 Series Mobile PC Document P ar t Number : 279372-002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2002 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.
Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 1.3 Clearing a Password .
iv Maintenance and Ser vice Guide 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Compone nts . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . .
Maintenance and Ser vice Guide v 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–46 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N1020v Series, Ev o Notebook N1000v Series, and Presario 1500 Series Mobile PCs of fer adv anced modularity , Intel .
1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N1020v , N1000v , and Presario 1500 Model Nam.
Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N1020v Models The fo llowing Evo Notebook N102 0v models use config.
1–4 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N1020v models use config. code LDLZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–5 N1020v P 240 X5 40 W C 25 O Asia/P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Gr.
1–6 Maintenance and Ser vice Guide Product Description N1020v P 200 X5 30 W C 25 O Brazil Latin America 470050-118 470050-104 Latin America (NAFT A) United States 470050-113 470051-360 N1020v P 200 .
Product Description Maintenance and Ser vice Guide 1–7 N1020v P 200 X4 20 V C 25 O Asia/P acific A ustralia Hong K ong India Ko r e a 470051-324 470051-311 470051-335 470051-328 470051-338 Pe o p l .
1–8 Maintenance and Ser vice Guide Product Description N1020v P 180 X4 30 W C 25 O Brazil Latin America Latin America (NAFT A) 470050-120 470050-106 470050-110 Pe o p l e ’s Republic of China Unit.
Product Description Maintenance and Ser vice Guide 1–9 N1020v C 160 X4 20 D C 25 E F rench Canada Jap an 470045-651 470047-933 Japan English United States 470047-930 470045-646 N1020v C 160 X4 20 D .
1–10 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Ev o Notebook N1000v Models The fo llowing Evo Notebook N1000v models use config. code KQDZ and f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–11 The fo llowing Evo Notebook N1000v models use config. code KT2Z and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
1–12 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N100 0v models use config. code KQFZ and f eature: ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–13 N1000v P 220 P5 30 V C 25 2 T aiwan 470038-801 N1000v P 220 X5 30 W C 25 O Latin America 470037-832 Latin America (NAFT A) 470037-833 N1000v P.
1–14 Maintenance and Ser vice Guide Product Description N1000v P 200 X4 30 W C 25 O Brazil Latin America 470038-304 470038-299 Latin America (NAFT A) United States 470038-305 470038-310 N1000v P 200.
Product Description Maintenance and Ser vice Guide 1–15 N1000v P 200 X4 20 V C 25 2 Belgium Czech Repub lic Denmark Fr a n c e F rench Canada Greece/P oland Hungar y Israel Italy Latin America Latin.
1–16 Maintenance and Ser vice Guide Product Description N1000v C 150 X4 20 V C 25 2 F rench Canada 4770037-786 United States 470037-784 N1000v C 150 X4 20 D C 12 O Asia P acific A ustralia Hong K on.
Product Description Maintenance and Ser vice Guide 1–17 P1522 P 200 X4 30 W C 25 E Belgium 470046-243 The fo llowing Presario 1500 no tebook models use config.
1–18 Maintenance and Ser vice Guide Product Description The fo llowing Presario 1500 no tebook models use config. code LDLZ and f eature: ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–19 P1525 P 240 X5 30 W C 25 E Czech Repub lic Denmark European International Fr a n c e Greece/P oland Israel Italy The Netherlands 470045-421 47.
1–20 Maintenance and Ser vice Guide Product Description P1520 P 240 X4 40 W C 25 E Latin America 470045-422 Latin America (NAFT A) 470045-429 P1508 P 240 X4 40 W C 25 E Hong K ong 470045-737 P1568 P.
Product Description Maintenance and Ser vice Guide 1–21 P1509 P 240 X4 20 D C 25 E Asia P acific 470045-721 Thailand 470045-722 P1512 P 240 X4 20 D C 12 E India 470045-726 P1523 P 200 X5 20 W C 25 E.
1–22 Maintenance and Ser vice Guide Product Description P1506 P 200 X4 20 V C 25 E Hong K ong 470045-735 P1540 P 200 X4 20 R C 25 E Asia P acific 470047-702 Thailand 470047-703 P1535 P 200 X4 20 R C.
Product Description Maintenance and Ser vice Guide 1–23 P1525 C 160 X4 20 R C 25 E Asia P acific 470050-695 T aiwan 470048-577 P1520 C 160 X4 20 D C 25 E P eople’ s Republic of China 470048-575 The fo llowing Presario 1500 no tebook model uses config.
1–24 Maintenance and Ser vice Guide Product Description The fo llowing Presario 1500 no tebook model uses config. code KQF3 and f eatures: ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–25 P1500 P 220 X5 30 W C 25 E Asia P acific A ustralia 470036-808 470036-800 Ko r e a Thailand 470036-816 470038-324 P1510 P 200 P5 40 W C 51 E F.
1–26 Maintenance and Ser vice Guide Product Description 1.2 Features The notebook has the follo wing features: ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Evo Notebook N1020v features an Intel Mobile Pentium 4 2.
Product Description Maintenance and Ser vice Guide 1–27 ❏ The Evo Notebook N1000v features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache.
1–28 Maintenance and Ser vice Guide Product Description ■ 1.44-MB diskette dri ve ■ Support for the follo wing driv es through the fix ed optical dri ve: ❏ 24X Max CD-R OM drive ❏ 16X Max CD.
Product Description Maintenance and Ser vice Guide 1–29 1.3 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
1–30 Maintenance and Ser vice Guide Product Description 1.5 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-5.
Product Description Maintenance and Ser vice Guide 1–31 3 Display release latch Opens the computer . 4 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailable po wer sour ce has reached a low-battery condition.
1–32 Maintenance and Ser vice Guide Product Description The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-6.
Product Description Maintenance and Ser vice Guide 1–33 4 V ents Allow airflo w to cool inter nal components. Ä CA UTION: T o pre vent damage , the computer shuts down if an ov erheating condition occurs. Do not b lock the cooling vent. A void placing the computer on a b lanket, rug, or other fle xible surface that ma y cover the v ent area.
1–34 Maintenance and Ser vice Guide Product Description The computer ke yboard components are shown in Figure 1-4 and described in T able 1-7. Figure 1-4. Ke yboard Components T abl e 1-7 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions.
Product Description Maintenance and Ser vice Guide 1–35 3 Embedded numeric ke ypad Conv er ts ke ys to numeric keypad. 4 Cursor control ke ys Mov e the cursor around the screen. 5 Windows application key Displa ys a menu when using a Microsoft application.
1–36 Maintenance and Ser vice Guide Product Description The computer top components are sho wn in Figure 1-5 and described in T able 1-8. Figure 1-5. T op Components T abl e 1-8 T op Components Item Component Function 1 P ower light On: P ow er is tur ned on.
Product Description Maintenance and Ser vice Guide 1–37 4 P ower b utton T ur ns on the computer . Use the operating system Shut Down comm and to turn off the computer . 5 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 6 V olume control buttons Adjust the volume of the stereo speakers .
1–38 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-9.
Product Description Maintenance and Ser vice Guide 1–39 3 Mini PCI communications compar tment Contains the mini PCI modem card. 4 Hard drive ba y Suppor ts the primar y hard dr ive. The hard drive is secured to the computer by one scre w . 5 Hard drive retention scre w Sec ures the hard drive to the computer .
1–40 Maintenance and Ser vice Guide Product Description 1.6 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair .
2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components.
T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf or mation about the computer , a docking base , and any battery packs in the system.
2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .
T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests.
2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar .
2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test.
T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flo wcharts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.
T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.
2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working.
T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it.
2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, Part 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2.
T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, Part 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display .
2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement.
T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet.
2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading from Har d Drive, Part 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading from Har d Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading from CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive.
T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, Part 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.
2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, Part 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.
2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Displays P ar ts hav e carbon finish for use with Ev o Notebook N1020v models 15.0-inch, TFT , SXGA+ 15.
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard.
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use only.
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Cable Kit, in.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 8 Diskette drives f or use.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 11 Processor s Intel Mobile P entium 4 2.4-GHz processor with SpeedStep technol og y (P4-M) 1.
3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not contain memor y) f or use only with Evo Notebook N1020v models and Presario 1500 models with config.
3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 18 Mini PCI communications boar ds U.
3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285541-001 Item Description Item Description 1 Left hin.
3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4. Miscellaneous Cable Kit Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 T able 3-3 Miscellaneous Cable Kit Components Spare P ar t Number 285540-001 Item Description 1 Diskette driv e cable 2 T ouchButton b.
3–22 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Mass Storage Devices Figure 3-5. Mass Storage Devices.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–23 l T able 3-4 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives 60 GB 40 GB 30 GB 20 GB 303527-001 273491-001 192.
3–24 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.6 Miscellaneous Ta b l e 3 - 5 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Logo Kit 285547-001 Screw Kit, includes the f ollowing scre ws (Refer to Appendix C , “Screw Listing, ” for more inf orm ation on screw specifications and usage.
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities.
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. There are 57 scre ws, in sev en different sizes, that must be remov ed and replaced when servicing the computer . Make special note of each scre w size and location during remov al and replacement.
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 5.2 Disassembl y Sequence Char t Use the follo wing chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Remo ved 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer: 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 3. Remov e the battery pack by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. b . Slide and hold the battery release latch 1 tow ard the back of the computer (Figure 5-2).
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T o remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5. Remov e the optical driv e by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. Optical Drives Spare P ar t Number Information F or use only with Evo Notebook N10 20v models and Presario 1500 models with config.
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures b . Remov e the two TM2.5 × 5.0 scre ws that secure the optical dri ve to the base enclosure (Figure 5-4).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 c. T urn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical dri ve 1 (Figure 5-5).
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the right side facing forward. b . Remov e the TM2.5 ×8.0 hard driv e retention screw 1 (Figure 5-6).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 d. Lift the front edge of the hard dri ve 1 until it rests at an angle (Figure 5-7).
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the four PM3.0 × 3.0 screws 1 that secure the hard dri ve to the hard dri ve bracket (Figure 5-8). 8. Slide the hard dri ve out of the hard dri ve bracket 2 . Figure 5-8.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 5.4 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9.
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-10). 4. Slide the cov er to the right 2 . 5. Lift the right edge of the cov er and swing it to the left 3 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board . The board tilts up at a 45-degree angle (Figure 5-11). 8. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 .
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-12).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle.
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.7 Disk Cell R TC Batter y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the mini PCI compartment cov er (Section 5.6). 3. Remov e the R TC battery from its socket on the system board (Figure 5-14).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 5.8 Connector Co ver ✎ The connector cov er is av ailable with carbon finish for Ev o Notebook N1020v and N1000v models and silver f inish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001.
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 LED Co ver 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the two TM2.5 × 8.0 scre ws that secure the LED cov er to the base enclosure (Figure 5-16).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 4. T urn the computer top side up with the front facing forward. 5. Open the computer . 6. Press do wn and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cov er 1 between the F1 and F2 ke ys and lift up (Figure 5-17).
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Ke yboard Keyb oa rds Spare P ar t Number Information F or use only with T ouchP ad notebook models Arabic Belgian Brazil.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Lift the back edge of the keyboard and swing it forw ard until it rests on the palm rest (Figure 5-18).
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-19). ✎ Dual Stick notebook models hav e an additional cable that must be disconnected.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 5.11 Heat Spreader 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-20). 5. Remov e the following scre ws: ❏ One TM2.5 × 5.0 scre w 2 next to the fan ❏ One TM2.5 × 5.0 scre w 3 that secures the display video cable ground loop ❏ Four spring-loaded TM2.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 6. Remov e the display video cable 1 from the routing channel in the heat spreader (Figure 5-21).
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22). 3. Swing the processor release bar up and to the right 2 until it rests in an upright position.
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.13 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Remov e the keyboard (Section 5.10). Displays Spare P ar t Number Information P ar ts hav e carbon finish for use with Ev o Notebook N1020v models 15.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 4. Remov e the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23). 5. Disconnect the display video cable 2 from the system board.
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures Ä CA UTION: Make sure the displa y is suppor ted when removing the f ollowing screws . The display is se cured to the computer only b y these screws and will f all if no t suppor ted during screw remov al.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 11. If necessary , remove the display hinge co vers by pressing up on the bottom of the cov ers from behind the display assembly (Figure 5-25). Note that the hinge cov ers are not interchangeable.
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures When installing the display , install the scre ws in the 1 , 2 , 3 , 4 sequence sho wn in the Figure 5-26.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 P alm Rest ✎ When replacing the palm rest, ensure that the follo wing components are remov ed from the old palm rest and installed on the ne w palm rest: ■ Diskette dri ve (Section 5.
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the fi ve TM2.5 × 8.0 scre ws 1 that secure the palm rest to the base enclosure (Figure 5-27). 5. Remov e the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. T urn the computer top side up with the front facing forward. 7. Open the computer . 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cov er (Figure 5-28).
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Dual Stick notebook models hav e an additional cable that must be disconnected. Release the ZIF connector 1 to which the ke yboard-to-T ouchPad cable is attached and disconnect the cable 2 from the T ouchPad (Figure 5-29).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 5.15 Diskette Drive 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. T urn the palm rest bottom si de up with the speaker grilles facing a way from you.
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette dri ve cable is connected and disconnect the diskette dri ve cable 2 from the dri ve (Figure 5-31). 7. Remov e the diskette dri ve cable.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 5.16 T ouchP ad Components 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. Remov e the diskette dri ve (Section 5.15). 4. T urn the palm rest bottom si de up with the speaker grilles facing a way from you.
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Disconnect both ends of the T ouchPad-to-T ouchButton board cable 1 from the lo w insertion force (LIF) connectors on the T ouchPad 2 and T ouchButton board 3 (Figure 5-32). 6.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 7. Remov e the four TM2.5 × 5.0 screws 1 that secure the T ouchPad, T ouchButton board, and T ouchPad bracket to the palm rest (Figure 5-33). 8. Remov e the T ouchPad bracket 2 , T ouchButton board 3 , and T ouchPad 4 from the palm rest.
5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Dual Stick notebook models hav e a different T ouchPad configuration. An additional cable, scre w , and board must be remov ed. Steps 9 through 13 appl y to Dual Stick models only .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 12. Remov e the fi ve TM2.5 × 5.0 scre ws 1 that secure the T ouchPad, T ouchButton board, T ouchPad bracket, and pointing stick board to the palm rest (Figure 5-35).
5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Displa y Release Assembl y ✎ The display release assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5.18 Charger Boar d 1. Prepare the computer for disassembly (Section 5.3). 2.
5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-37). 4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remo ve it.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 3. Remov e the charger board (Section 5.18). 4. Disconnect the speaker cable 1 from the system board (Figure 5-38). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly .
5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.20 T op Co ver ✎ When replacing the top cov er , ensure that the microphone is remov ed from the old top cover and installed on the ne w top cove r . 1. Prepare the computer for disassembly (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 3. Remov e the two TM2.5 × 8.0 scre ws that secure the top cover to the base enclosure (Figure 5-39).
5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the base enclosure top side up with the front facing forward. 5. Remov e the three TM2.5 × 5.0 screws 1 that secure the top cov er to the base enclosure (Figure 5-40).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 ✎ After the top cov er is removed, the system board-to-T ouchButton board cable can be remov ed. The system board-to-T ouchButton board cable is included in the Mis cellaneous Cable Kit, spare part number 285540-001.
5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.21 F an 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 2. Disconnect the fan cable 1 from the system board (Figure 5-42). 3. Remov e the fan 2 from the base enclosure. Figure 5-42. Removing the F an Re verse the preceding procedures to install the fan.
5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.22 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–57 h. T op cov er , microphone, and T ouchPad cable (Section 5.20) i. Fan (Section 5.21) 2. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the optical dri ve front alignment rail to the base enclosure (Figure 5-43).
5–58 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the following scre ws: ❏ TM2.5 × 5.0 scre w 1 next to the PC Card assembly (Figure 5-44) ❏ TM2.5 × 5.0 scre w 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–59 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45). 8. Slide the system board forward 2 and remo ve it from the base enclosure. Figure 5-45. Removing the System Boar d Re verse the preceding procedures to install the system board.
5–60 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.23 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–61 2. T urn the system board bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46).
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in W eight (varies b y notebook configuration) with 15.
6–2 Maintenance and Ser vice Guide Specifications Stand-alone power requirements Nominal operating voltage A ver age operating power P eak operating power P ow er in Suspend mode P ow er in Hiber nation mode 14.
Specifications Maintenance and Ser vice Guide 6–3 ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 2 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm 9.00 in 11.80 in 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nit typical Pixel resolution Pitch Fo r ma t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 3 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm 9.00 in 11.80 in 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 Hard Drives 40 GB 30 GB 20 GB User capacity per drive 1 40.0 GB 30.0 GB 20.0 GB Drive height 9.
6–8 Maintenance and Ser vice Guide Specifications 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,7.
Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 6 Diskette Drive Diskette size 3.5 inch Activity indicator On system Height 12.7 mm (0.
6–10 Maintenance and Ser vice Guide Specifications T able 6-7 DV D - RO M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
Specifications Maintenance and Ser vice Guide 6–11 T able 6-8 DV D - RW D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–12 Maintenance and Ser vice Guide Specifications T able 6-9 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.
Specifications Maintenance and Ser vice Guide 6–13 T able 6-10 CD-R W Drive Center hole diameter 1.5 cm .59 in Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm .047 in Tr a c k p i t c h .74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
6–14 Maintenance and Ser vice Guide Specifications T able 6-11 External A C Adapter W eight .85 lb .39 kg P ower supply Operating watts Operating v oltage Operating current Operating frequency range 90 W 110 to 240 V AC RMS 1.5 A RMS 50 to 60 Hz A C T able 6-12 8-cell, Li ion Battery Pac k Dimensions Length Width Depth We i g h t 12.
Specifications Maintenance and Ser vice Guide 6–15 T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DM.
6–16 Maintenance and Ser vice Guide Specifications T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A ud.
Specifications Maintenance and Ser vice Guide 6–17 T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Specifications Maintenance and Ser vice Guide 6–19 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 S.
6–20 Maintenance and Ser vice Guide Specifications T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memor y 4.
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receiv e + 7 Unused 4U .
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal .
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 .
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 6 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ac knowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit .
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 No.
A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 8 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground Ta b l e A - 9 Microphone Pin Signal Pin Signal 1 A u.
Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EA.
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285542-001.
C–2 Maintenance and Ser vice Guide Figure C-1. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the op tical drive to the computer (documented in Section 5.
Maintenance and Ser vice Guide C–3 Figure C-2. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the connec tor co ver to the base enclosure (documented in Section 5.
C–4 Maintenance and Ser vice Guide Figure C-3. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–5 Figure C-4. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the displa y inve rter cable ground loop to the heat spreader (documented in Section 5.
C–6 Maintenance and Ser vice Guide Figure C-5. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the di sk ette drive to the palm rest (documented in Section 5.
Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger bo ard and shield to the base enclosure (documented in Section 5.
C–8 Maintenance and Ser vice Guide Figure C-7. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top co ver to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the optical dr ive front alignment r ail to the base enclosure (documented in Section 5.
C–10 Maintenance and Ser vice Guide Figure C-9. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the ha rd driv e to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–11 Figure C-10. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw (Continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.
C–12 Maintenance and Ser vice Guide Figure C-11. PM3.0 × 3.0 Screw Locations Ta b l e C - 3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: F our screws that secure the hard drive to the hard driv e brack et (documented in Section 5.
Maintenance and Ser vice Guide C–13 Figure C-12. PM2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (docum ented in Section 5.
C–14 Maintenance and Ser vice Guide Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: F our screws that secure the heat spreader to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–15 Figure C-14. TM2.5 × 9.0 Screw Locations Ta b l e C - 6 T orx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the displa y assembly to the base enclosure (documented in Section 5.
C–16 Maintenance and Ser vice Guide Figure C-15. PM2.0 × 4.5 Screw Locations Ta b l e C - 7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cab le to the system board (documented in Section 5.
Maintenance and Ser vice Guide Index–1 Inde x 1394 jack 1–32 A AC adapter spare part numbers 3–24 specifications 6–14 Advanced Port Replicator, spare part number 3–24 audio troubleshooting 2.
Index–2 Maintenance and Service Guide Inde x right side 1–31 top 1–37 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector cover illustrated 3–18 loc.
Inde x Maintenance and Ser vice Guide Index–3 docking connector 1–39 docking station, troubleshooting 2–18 drive indicator light 1–38 drives, preventing damage 4–3 DVD-ROM drive OS loading p.
Index–4 Maintenance and Service Guide Inde x K keyboard illustrated 3–2 removal 5–22 spare part numbers 3–7 , 5–22 troubleshooting 2–28 keyboard components 1–35 keyboard connector locati.
Inde x Maintenance and Ser vice Guide Index–5 modem cable illustrated 3–20 removal 5–60 modem connector location 1–34 pin assignments A–2 monitor connector location 1–34 pin assignments A.
Index–6 Maintenance and Service Guide Inde x processor removal 5–28 spare part numbers 3–13 , 5–28 R real time clock (RTC) battery removal 5–18 spare part number 3–17 , 5–18 rear panel c.
Inde x Maintenance and Ser vice Guide Index–7 system board-to-TouchButton board cable disconnecting from the system board 5–53 disconnecting from the TouchButton board 5–37 illustrated 3–20 sy.
An important point after buying a device Compaq N1000V (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq N1000V yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq N1000V - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq N1000V you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq N1000V will certainly help you make a decision on the purchase.
If you already are a holder of Compaq N1000V, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq N1000V.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq N1000V. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq N1000V along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
