Instruction/ maintenance manual of the product EVO M800c Compaq
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b Maintenance and Service Guide Ev o Notebook N800c , Ev o Notebook N800v , Ev o Notebook N800w , and Presar io 2800 Mobile PC Series Document P ar t Number : 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.
Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41 1.3 Clearing a Password .
iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit Components .
Contents Maintenance and Ser vice Guide v 5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.15 Fan . . . . . . . . . . . . . . . . . . . . .
Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal Computers of fer advanced modularity , Intel Mobile Pentium 4 processors w.
1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N800c, Evo Notebook N800v , Ev o Notebook 800.
Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N800c Models The fo llowing Compaq Evo Note book N800c models f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
1–4 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–5 N800C P 200 P5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–7 N800c P 180 P5 60 W C 51 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-307 470035-305 470035.
1–8 Maintenance and Ser vice Guide Product Description N800c P 170 X5 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
Product Description Maintenance and Ser vice Guide 1–9 N800c P 170 X5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
1–10 Maintenance and Ser vice Guide Product Description N800c P 160 X5 20 V C 25 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-220 470035-219 47003.
Product Description Maintenance and Ser vice Guide 1–11 T able 1-3 Compaq Ev o Notebook N800v Models The fo llowing Compaq Evo Notebook N800v models use config.
1–12 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSRZ and f eature: ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–13 The fo llowing Compaq Evo Notebook N800v models use config. code KSQZ and f eature: ■ T ouchPad ■ 8-cell, 4.
1–14 Maintenance and Ser vice Guide Product Description N800V P 180 P5 40 W C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
Product Description Maintenance and Ser vice Guide 1–15 N800V P 180 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
1–16 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSQZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–17 N800v P 170 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
1–18 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSQZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–19 T able 1-4 Compaq Ev o Notebook N800w Models The fo llowing Compaq Evo Notebook N800w models f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
1–20 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800w models use config. code LDF1 and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–21 The fo llowing Compaq Evo Notebook N800w models use config. code LDFZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
1–22 Maintenance and Ser vice Guide Product Description T able 1-5 Compaq Presario 2800 Models The fo llowing Compaq Presario 2800 mode ls are av ailable in the United States and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–23 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.
1–24 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–25 P2827 P 200 P5 40 W C 25 E T aiwan 470044-697 P2837 P 200 P5 40 V C 25 E T aiwan 470048-546 P2858 P 200 X5 40 Z C 51 E K orea 470054-678 P2857.
1–26 Maintenance and Ser vice Guide Product Description P2840 P 190 P5 40 W C 51 E K orea 470048-534 P2825 P 190 P5 40 W C 51 E European International Fr a n c e Greece/P oland 470044-575 470045-992.
Product Description Maintenance and Ser vice Guide 1–27 P2820 P 180 U5 40 W C 51 E Asia P acific Ko r e a 470036-651 470037-983 Thailand 470037-984 P2828 P 180 P5 40 W C 51 E K orea 470044-630 P2821.
1–28 Maintenance and Ser vice Guide Product Description P2835 P 180 X4 30 W C 25 E Asia P acific Hong K ong 470047-511 470048-532 Thailand 470047-509 P2821 P 180 X4 30 W C 25 E Hong K ong 470044-691.
Product Description Maintenance and Ser vice Guide 1–29 P2816 P 170 X4 30 W C 25 E T aiwan 470037-123 P2818 P 160 P5 40 W C 25 E India 470036-647 P2817 P 160 X4 40 W C 25 E Hong K ong 470037-371 P28.
1–30 Maintenance and Ser vice Guide Product Description P2811 P 160 X5 30 W C 25 E Belgium Denmark Germany Italy The Netherlands 470034-946 470034-945 470034-944 470034-943 470034-942 Norwa y P or t.
Product Description Maintenance and Ser vice Guide 1–31 P2800 P 140 X4 20 V C 25 E Belgium Denmark Germany Italy 470033-124 470033-125 470033-126 470033-127 The Netherlands Norwa y Sweden/Finland 470033-128 470033-131 470033-459 The fo llowing Compaq Presario 2800 models use config.
1–32 Maintenance and Ser vice Guide Product Description P2850 P 190 X4 30 D C 12 E Asia P acific India 470054-660 470054-661 Thailand 470054-659 P2811 P 180 X5 40 W C 51 E United States 470037-370 P.
Product Description Maintenance and Ser vice Guide 1–33 P2830 P 180 X4 30 D C 25 E K orea 470048-540 P2833 P 180 X4 20 V C 25 E T aiwan 470048-543 P2825 P 170 X5 30 W C 25 E K orea 470044-627 P2819 .
1–34 Maintenance and Ser vice Guide Product Description P2832 P 170 X4 30 V C 25 E K orea 470046-895 P2829 P 170 X4 30 V C 25 E T aiwan 470046-901 P2820 P 170 X4 30 V C 25 E Hong K ong 470044-690 P2.
Product Description Maintenance and Ser vice Guide 1–35 P2810 P 160 P5 40 R C 25 E Hong K ong 470033-190 T aiwan 470033-186 P2818 P 160 X5 30 W C 25 E K orea 470037-982 P2811 P 160 X5 30 W C 25 E Eu.
1–36 Maintenance and Ser vice Guide Product Description P2815 P 160 X4 30 V C 25 E Hong K ong 470041-601 T aiwan 470036-659 P2813 P 160 X4 30 R C 25 E A ustralia 470036-652 P2817 P 160 X4 20 W C 25 .
Product Description Maintenance and Ser vice Guide 1–37 P2810 P 150 P5 40 W C 51 E A ustralia 470033-262 P2809 P 150 P5 40 W C 25 E India 470033-265 P2815 P 150 P5 30 W C 51 E Czech Repub lic Europe.
1–38 Maintenance and Ser vice Guide Product Description P2805 P 150 X4 30 R C 25 E A ustralia 470033-267 P2812 P 140 X5 30 W C 25 E Sweden/Finland 470035-708 P2810 P 140 X5 30 W C 25 E Czech Repub l.
Product Description Maintenance and Ser vice Guide 1–39 P2801 P 140 X4 30 V C 25 E Hong K ong 470033-205 T aiwan 470033-181 P2800 P 140 X4 30 V C 25 E P eople’ s Republic of China 470033-177 P2801.
1–40 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 mo dels are av ailable in Nor th America and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–41 1.2 Features ■ 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz Intel Mobile Pentium 4 processor with SpeedStep technology , with 256-KB.
1–42 Maintenance and Ser vice Guide Product Description ■ Support for the follo wing driv es through the MultiBay: ❏ 1.44-MB diskette dri ve ❏ 24X Max CD-R OM drive ❏ 8X Max CD-R W driv e .
Product Description Maintenance and Ser vice Guide 1–43 1.3 Clearing a P a ssw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
1–44 Maintenance and Ser vice Guide Product Description 1.4 P ower Mana g ement The computer comes with po wer management features that extend battery operating time and conserv e power .
Product Description Maintenance and Ser vice Guide 1–45 1.5 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-6. . Figure 1-2. Front and Right Side Components 268135-003.
1–46 Maintenance and Ser vice Guide Product Description T able 1-6 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 P ower/Suspend light On: P ower is turned on. Off: P ower is turned off. Blinking: Computer is in Suspend mode.
Product Description Maintenance and Ser vice Guide 1–47 The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-7. Figure 1-3. Rear P anel and Left Side Components T able 1-7 Rear P anel and Left Side Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
1–48 Maintenance and Ser vice Guide Product Description 4 External monitor connector Connects an e xter nal monitor or ov erhead projector . 5 S-Video connector Connects a tele vision, VCR, camcorder , or ov erhead projector . 6 USB connectors (2) Connect USB devices .
Product Description Maintenance and Ser vice Guide 1–49 The computer ke yboard components are shown in Figure 1-4 and described in T able 1-8. Figure 1-4.
1–50 Maintenance and Ser vice Guide Product Description T able 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Num lock k ey On: Num lock is on and the embedded numeric ke ypad is enabled.
Product Description Maintenance and Ser vice Guide 1–51 The computer top components are sho wn in Figure 1-5 and described in T able 1-9. Figure 1-5. T op Components T able 1-9 T op Components Item Component Function 1 Display lid s witch T ur ns off the computer display if the computer is closed while on.
1–52 Maintenance and Ser vice Guide Product Description 5 P ower b utton T urns on the computer . Use the operating system Shut Down comm and to turn off the computer . 6 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 7 V olume control buttons Adjust the volume of the stereo speakers .
Product Description Maintenance and Ser vice Guide 1–53 The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-10. Figure 1-6. Bottom Components T able 1-10 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
1–54 Maintenance and Ser vice Guide Product Description 4 Mini PCI communications compar tment Contains the mini PCI modem card. 5 MultiBa y Accepts a diskette driv e, optical drive, hard driv e, or battery pack. 6 MultiBa y release switch Releases the MultiBa y device from the connector .
Product Description Maintenance and Ser vice Guide 1–55 1.6 Design Overvie w This section presents a design ov ervie w of key parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair .
2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components.
T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf or mation about the computer , a docking base , and any battery packs in the system.
2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .
T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enab le/Disable: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests.
2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [def ault]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar .
2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test.
T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed and may be prompted to insert or remo ve de vices.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flowc har ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.
T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.
2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable).
T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , P ar t 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it.
2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2.
T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display .
2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement.
T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.
2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive, Part 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot computer . Go to Section 2.
T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No A udio, Part 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.
2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—No A udio, Part 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage.
2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning Ke yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 268135-003.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Displays Contain par ts with carb on .
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 4 Thursd ay, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard.
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 6 Thursd ay, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use with.
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 8 Thursd ay, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 5 T op cover F or Dual P oi.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 10 Thur sday, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 10 Speaker assembly 285266-001 11 Fan 322499-001 12 Disk cell RTC battery 198718-001 13 Processor s Intel Mobile P entium 4 with SpeedStep technology 2.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 12 Thur sday, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not c.
3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 268135-003.book Page 14 Thur sday, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 19 Base enclosures (includ.
3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components 268135-003.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285261-001 (contains par ts with silver finish f or use.
3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices 268135-003.book Page 18 Thur sday, January 30, 2003 9:12 AM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Optical drives 24X Max CD-ROM driv e 16X Max CD-R W drive 8X .
3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e r s 90 watt 65 watt 287515-001 285288-001 Bluetooth MultiP ort Module with cover 288504-001 802.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 P ower cor d, 3-wire Aus tr a l i a n Chinese International Italian Japanese Ko r e a n 198723-011 198723-AA1 198723-B31 198723-061 198723-291 198723-AD1 Swedish Swiss T aiwanese U .K. English U.
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo v able Drives Remov a ble dri ves are fragile components that must be handled with care.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity affects the electrostatic voltage le vels generated by dif ferent activities.
4–8 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P1 scre ws are removed during disassembly . There are 48 scre ws, in nine different sizes, that must be remo ved, replaced, and loosened when servicing the computer .
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (continued) MultiBa y device 0 Hard drive 1 to remov e hard drive 2 to separate hard drive bezel from hard drive 5.4 Computer f eet 0 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer: 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 4. T o remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3.
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the MultiBay device b y follo wing these steps: a. T urn the computer bottom side up with the right side facing forward. b . Slide and hold the MultiBay release latch tow ard the front of the computer 1 (Figure 5-4).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. b . Remov e the PM3.0 × 4.0 hard driv e retention scre w 1 (Figure 5-5).
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the two PM3.0 × 4.0 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-6). 8. Slide the hard dri ve bezel forward to separate it from the hard dri ve 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001.
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 5.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-8).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 . The board tilts up at a 45-degree angle (Figure 5-9). 7. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 .
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Mini PCI Comm unications Board 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. Mini PCI Communication Boar ds Spare P ar t Number Information U .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-10). 4. Lift the front edge of the cov er and swing it back 2 . 5.
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the modem board 1 (Figure 5-11). ✎ The modem cable spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.7 Connector Co ver ✎ The connector cov er is av ailable with silver finish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models.
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 LED Co ver 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the two black PM2.0 × 10.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 6. Use a flat-bladed tool to pry forward on the four clips on the LED cov er 1 (Figure 5-14). 7. Press the esc and F1 keys to re veal the left notch 2 in the LED cove r . 8. Insert a flat-bladed tool into the left notch and lift the left side of the LED cov er 3 .
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Ke yboard Keyb oa rds Spare P ar t Number Information Ke yboards (f or use with T ouchPad models only) Arabic Belgian Braz.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Lift the back edge of the ke yboard 1 (Figure 5-15). 4. Slide the ke yboard tow ard the back of the computer 2 .
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-16).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 8. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-17). 9. Remov e the keyboard. Figure 5-17.
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Close the computer and position the computer so the rear panel faces forward.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 4. Remov e the two PM2.5 × 9.0 scre ws that secure the display hinges to the base enclosure (Figure 5-18).
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the computer so the front faces forward and open the computer . 6. Disconnect the display video 1 and display in verter 2 cables from the system board (Figure 5-19).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 9. Remov e the hinge cov ers from the display (Figure 5-20). Figure 5-20. Removing the Hinge Co vers ✎ The display hinge cov ers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 3. Remov e the nine PM2.0 × 8.0 screws 1 securing the top cov er to the base enclosure (Figure 5-21). 4. Remov e the PM2.0 × 4.0 screw 2 securing the top co ver to the base enclosure in the hard dri ve bay .
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the dri ve acti vity light and battery power light cable from the system board 1 (Figure 5-22). 7. Release the ZIF connector 2 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 3 from the system board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 9. Remov e the following scre ws: a. T wo PM2.0 × 5.5 scre ws 1 that secure the top cov er to the base enclosure on the computer rear panel (Figure 5-23) b .
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 10. Remov e the top cov er (Figure 5-24). Figure 5-24. Removing the T op Co ver Re verse the abov e procedure to install the top cov er .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.12 Speaker Assembl y 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Route the dri ve acti vity light/battery power light cable and speaker cable out of the retaining clips in the top co ver 1 and 2 (Figure 5-25). 4. Remov e the strip of tape 3 that secures the speaker assembly and T ouchPad cables to the top co ver and T ouchPad assembly .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 5.13 Displa y Release Assembl y ✎ The display release assembly is av ailable with silver finish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models .
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the display release assembly to the top cov er (Figure 5-26). 4. Lift the display release assembly straight up 2 and remov e it from the top cov er .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 T ouchP ad 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c.
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the four PM2.0 × 4.0 screws 1 that secure the T ouchPad bracket to the top co ver (Figure 5-27). 3. Disconnect the T ouchPad cable 2 from the lo w insertion force (LIF) connector on the T ouchPad.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. Remov e the T ouchPad 1 and the T ouchButton board 2 from the top cov er (Figure 5-28).
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 F an 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Disconnect the fan cable from the system board 1 (Figure 5-29). 3. Loosen the four PM2.0 × 9.0 shoulder scre ws 2 that secure the fan to the processor mounting bracket. ✎ These scre ws are secured to th e fan and should not be remov ed.
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the lower right corner when installing the processor .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 2. Use a flat-bladed tool to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remov e it 2 . ✎ Make sure the gold triangle 3 is in the lo wer right corner when installing the processor .
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Disk Cell R TC Battery 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 2. Use a flat-bladed tool to release the R TC battery from its socket 1 (Figure 5-31). 3. Remov e the R TC battery 2 . Figure 5-31. Removing the Disk Cell R TC Battery ✎ When replacing an R TC battery , insert the battery with the “+” sign facing up.
5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 3. Remov e the two PM2.0 × 8.0 scre ws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remov e the left and right display supports from the base enclosure.
5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ A plastic fan channel 1 attaches to the right display support. The channel has two slots 2 on either end that f it around two tabs 3 on the display support.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5. Remov e the two PM2.0 × 5.5 scre ws 1 that secure the system board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remov e the two PM2.0 × 8.
5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Use the MultiBay connector 1 to lift 2 the front of the system board until the board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remov e it from the base enclosure.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 5.19 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285268-001. 1. Prepare the computer for disassembly (Section 5.3) and remov e the follo wing components: a.
5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. If the modem is installed on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2 . 5. Remov e the modem cable.
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Height Width Depth 1.30 in 12.48 in 10.10 in 3.3 cm 31.7 cm 25.0 cm W eight (varies by configur ation) 15.
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 15.0-inch UXGA, TFT Displa y Dimensions Height Width Diagonal 9.00 in 11.94 in 15.0 in 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 9.00 in 11.94 in 15.0 in 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 4 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 9.00 in 11.94 in 15.0 in 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 5 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 11.22 in 8.46 in 14.1 in 20.50 mm 21.49 mm 35.81 mm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–7 T able 6-6 Hard Drives 60 GB 40 GB 30 GB 20 GB User capacity per drive 1 60.0 GB 40.0 GB 30.0 GB 20.
6–8 Maintenance and Ser vice Guide Specifications 60 GB 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 6 293 to 560 512 22,784 4 293 to 560 51.
Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 Diskette Drive Diskette size 3.5 in Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
6–10 Maintenance and Ser vice Guide Specifications T able 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pac kets only) CD-Bridge Center hole diameter 0.
Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 0.
6–12 Maintenance and Ser vice Guide Specifications T able 6-10 CD-R W Drive Center hole diameter 0.59 in 0.39 cm Disk diameter 12 cm, 8 cm Disk thickness 0.47 in 1.19 cm Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
Specifications Maintenance and Ser vice Guide 6–13 T able 6-11 External A C Adapter W eight 0.45 lb 0.21 kg P ower supply Rated input voltage Rated input current Rated frequency 90 to 264 V AC (auto-s witching) < 60 W 50 to 60 Hz T able 6-12 8-cell, Li ion Battery Pac k Dimensions Height Width Depth We i g h t 0.
6–14 Maintenance and Ser vice Guide Specifications T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DM.
Specifications Maintenance and Ser vice Guide 6–15 T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A ud.
6–16 Maintenance and Ser vice Guide Specifications T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specifications Maintenance and Ser vice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Se.
Specifications Maintenance and Ser vice Guide 6–19 T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB.
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d 6 5 4 3 2 1 7 8 268135-003.
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground 268135-003.
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) 268135-003.
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit.
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 No.
A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 268135-003.
Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The computer’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EA.
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285290-001.
C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. Phillips M3.0 × 4.0 Screw Location Ta b l e C - 1 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the hard driv e to the computer (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.
C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Silver 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the co nnector cov e r to the computer (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw (Continued) Color Qty .
C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the LED cov er to the computer (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y hing e cov ers and displa y assembly to the computer (documented in Section 5.
C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the k eyb oard shield to the computer (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top co ver to the base enclosure in the hard drive ba y (documented in Section 5.
C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the top cov e r to the base enclosure near the f an assembly (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the spea k er assembly to the top co ver (documented in Section 5.
C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y release assembly to the top co ver (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 13 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the T ouchP ad brack et to the top cov er (documented in Section 5.
C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. Phillips M2.5 × 9.0 Screw Locations Ta b l e C - 5 Phillips M2.5 × 9.0 Screw Color Qty . Length Thread Head Width Black 2 9.0 mm 2.5 mm 4.0 mm Where used: T wo screws that secure the displa y assemb ly to the computer through the rear panel (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw Color Qty . Length Thread Head Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: Nine screws that secure the top co ver to the base enclosure through the bottom of the computer (docum ented in Section 5.
C–16 Maintenance and Ser vice Guide Screw Listing Figure C-15. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–17 Figure C-16. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 14 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the left and righ t display supports to the base enclosure (documented in Section 5.
C–18 Maintenance and Ser vice Guide Screw Listing Figure C-17. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty .
Maintenance and Ser vice Guide Index–1 Inde x A AC adapter specifications 6–13 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–15 battery bay 1–46 , 1–54 battery bezel re.
Index–2 Maintenance and Service Guide Inde x monitor connector A–5 network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-video A–3 USB connector.
Inde x Maintenance and Ser vice Guide Index–3 fan channel illustrated 3–16 removal 5–46 features 1–41 feet illustrated 3–16 locations 5–9 Fn key 1–50 front components 1–45 function key.
Index–4 Maintenance and Service Guide Inde x memory expansion compartment cover illustrated 3–16 removal 5–10 memory map specifications 6–19 microphone 1–52 microphone jack location 1–48 p.
Inde x Maintenance and Ser vice Guide Index–5 PC Card bezel illustrated 3–16 removal 5–48 PC Card eject button 1–48 PC Card slot 1–48 PC Card slot space saver 3–16 plastic parts 4–2 poin.
Index–6 Maintenance and Service Guide Inde x I/O addresses 6–16 interrupts 6–15 memory map 6–19 static shielding materials 4–8 stereo speaker jack location 1–48 pin assignments A–6 S-Vid.
An important point after buying a device Compaq EVO M800c (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq EVO M800c yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq EVO M800c - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq EVO M800c you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq EVO M800c will certainly help you make a decision on the purchase.
If you already are a holder of Compaq EVO M800c, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq EVO M800c.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq EVO M800c. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq EVO M800c along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
