Instruction/ maintenance manual of the product 319954-001 Compaq
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b Ref er en ce Guide Co mpaq Notebook Ser ie s Doc ument P art Number: 319 9 5 4 -001 No vember 200 3 This guide explains ho w to set up, operate, maintain, and troubleshoot your notebook. It also provides information on battery pack and po wer management, external device connections, and modem and network connections.
© 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft, MS-DOS, and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries.
Referen c e G u ide ii i Soft w are Pr oduc t Li cense Agreement Y our He wlett-Packard product contains softw are programs. CAREFULL Y READ THIS LICENSE A GREEMENT BEFORE PR OCEEDING TO OPERA TE THIS EQUIPMENT .
i v Re fer ence Guide So f t wa re P ro du c t Lic e n se A g re em e n t Operating system and software applications b y Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.
So f t wa re P ro d u ct Li c en s e Ag re e m e n t Referen c e G u ide v PR ODUCT RECO VER Y CD-ROM or D VD . If your HP product was shipped with a product recov ery CD-R OM or D VD: (i) The product.
v i Re fer ence Guide So f t wa re P ro du c t Lic e n se A g re em e n t U .S. GO VERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is su bject to HP standard commercial license terms and, for non-DOD Departments and Agencies of the U.S. Gov ernment, the restrictions set forth in F AR 52.
Referen c e G u ide vii Cont ents Software Product License Agreement 1 Getting Started with Your Notebook Identifying Parts of the Notebook . . . . . . . . . . . . . . . . . . 1–1 Front Panel and Right Panel Components . . . . . . . . 1–2 Left Panel and Back Panel Components .
v iii Re fer ence Guide Cont ent s To Type Alternate Graphics Using the ALT GR Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Using CDs or DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10 To Insert or Remove a CD or DVD .
Cont ent s Referen c e G u ide ix 4 Modem and Network Connections Using the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 To Connect the Modem . . . . . . . . . . . . . . . . . . . . . . . 4–2 Special Restrictions in Certain Countries .
x Ref erence Guide Cont ent s Heat Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 Infrared Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 Keyboard and Pointing Device Pr oblems . . . . . . . . . 6–6 Local Area Network (LAN) Problems .
Cont ent s Referen c e G u ide xi Exposure to Radio Frequency Radiation . . . . . . . . . 7–19 Wireless Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 7–20 U.
Referen c e G u ide 1– 1 1 Get ting Star ted wit h Y our Notebook Id entifying P arts of t h e Notebook Components included with the notebook may v ary by geographical region and the features you selected. The follo wing illustrations identify the standard external components included with most notebook models.
1–2 Ref erence Guide Getting Started w ith Y our Notebook Fr on t P anel and Ri ght P anel C ompon ents 1 Main status lights (left to right): power mode , hard drive activity , and batter y 7 PS/2 p.
Getting Started w ith Y our No tebook Referen c e G u ide 1– 3 1 Main status lights (left to right): power mode , hard drive activity , and batter y 8 CD-ROM, D VD , or other dr ive 2 T ouchP ad, sc.
1–4 Ref erence Guide Getting Started w ith Y our Notebook L e f t Pa n e l a n d B a c k Pa n e l C o m p o n e n t s 1 A C adapter jack 9 RJ-11 jack: connects the modem cable 2 Universal serial bus.
Getting Started w ith Y our No tebook Referen c e G u ide 1– 5 ✎ Y our notebook is equipped with 2 antennas, which are located near the hinges on the base of the back panel.
1–6 Ref erence Guide Getting Started w ith Y our Notebook Bottom P ane l Compon ents Ä CAUT I ON: The FC C does not allow una uthori z ed Mini PCI de vice s to be used in the no tebook. Installing an unsupported Mini P CI dev ice can pr even t your notebook f rom oper ating proper ly and may r esult in a warning messag e.
Getting Started w ith Y our No tebook Referen c e G u ide 1– 7 1 Hard drive 4 RAM (memor y) cov er 2 Batter y latch 5 Docking port (select models only) 3 Mini PCI cov er (no user par ts inside) 6 Reset button 319954-001.
1–8 Ref erence Guide Getting Started w ith Y our Notebook Status Li ghts The notebook includes a number of status lights that report po wer and battery status, dri ve activity , and keyboard functions such as Caps Lock and Num Lock. The follo wing diagram shows the main status lights on the front of the notebook.
Getting Started w ith Y our No tebook Referen c e G u ide 1– 9 The ke yboard status lights, located above the ke yboard, indicate the states of the ke yboard locks. 1 Caps Lock On: Caps Loc k is active . 2 Num Lock On: Num Loc k is active . (The Ke ypad Lock must also be on to use the embedded ke ypad.
1–10 Re fer ence Guide Getting Started w ith Y our Notebook Set ting U p Y our Notebook Å W ARNI NG: T o redu ce the risk of ser ious inj ury , r ead the Sa fety & Comf ort Guide .
Getting Started w ith Y our No tebook Re fer ence Guide 1–11 Step 2 : C onnect AC P ow er Ä CAUT I ON: Use onl y the AC adapter inc l uded w ith your noteboo k (or other appr ov ed adapter that meets the po wer r equir ements of the notebook).
1–12 Re fer ence Guide Getting Started w ith Y our Notebook Step 3: Connec t a Phone Line 1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack.
Getting Started w ith Y our No tebook Re fer ence Guide 1–13 Step 4 : T urn On t h e Notebook Press the po wer button abov e the left side of the keyboard. The notebook boots up, and W indows starts automatically . ✎ If your notebook does not turn on when operating on battery po wer, the battery pack may be out of po wer .
1–14 Re fer ence Guide Getting Started w ith Y our Notebook Step 5: Set Up Window s Y our notebook has the Microsoft W indows operating system preinstalled on its hard dri ve. The first time you turn on your notebook, the W indows Setup program runs automatically and includes opportunities to customize your setup.
Referen c e G u ide 2– 1 2 B asi c O peration Opera ting Y our Notebook Y ou can start and stop your notebook by using the po wer button. Ho weve r, alternati ve methods may be required, depending on po wer considerations, types of active connections, and startup time.
2–2 Ref erence Guide Basic Oper ation Default P o w er Set tings Y ou can also customize the way these power modes w ork. See the “Battery Packs and Po wer Management” chapter in this guide. P ower mode T o enter this mode Function ON —P ower status light is on.
Basic Oper ation Referen c e G u ide 2– 3 T o R eset t h e Notebook Occasionally , W indo ws or the notebook may stop responding and you will not be able to turn of f the notebook. If this happens, try the follo wing procedures in the order listed: ■ If possible, shut do wn Windo ws.
2–4 Ref erence Guide Basic Oper ation To U s e t h e To u c h P a d The T ouchPad includes an on-of f button so you can turn of f the T ouchPad to a void moving the pointer accidentally when you are typing. The indicator light turns of f when you turn off the T ouchPad.
Basic Oper ation Referen c e G u ide 2– 5 T o Use the T ap to C lic k Func tion of t he To u c h Pa d The T ap to Click function of your T o uchPad is not enabled b y default. T o enable it, follo w the instructions included here: 1. Select Start > Control Panel > Printers and Other Hardw are > Mouse.
2–6 Ref erence Guide Basic Oper ation T o Use the Func tion Hot K e ys The combination of the Fn key plus another k ey creates a hot ke y—a shortcut key sequence—for v arious system controls. T o use a hot ke y , press and hold Fn, press the appropriate second ke y , then release both ke ys.
Basic Oper ation Referen c e G u ide 2– 7 To U s e t h e O n e - To u c h B u t t o n s Y our notebook includes 5 One-T ouch buttons that can start any application or open a document or W eb site by pressing a single ke y . Press a One-T ouch button to open the corresponding application, document, or W eb site.
2–8 Ref erence Guide Basic Oper ation T o Use t he Window s an d Ap plica tions K e y s The W indows k ey brings up the W indows Start menu. This is the same as selecting the Start button on the taskbar . The Applications ke y brings up the shortcut menu for the selected item.
Basic Oper ation Referen c e G u ide 2– 9 T o T ype Alternate G raphi cs Usin g t he AL T GR K e y Non-U.S. ke yboards have an AL T GR key to the right of the spacebar and ke ys on the keyboard that sho w International characters. These special characters appear on the lo wer-right corner of some ke ys on the keyboard.
2–10 Re fer ence Guide Basic Oper ation Using CDs or D VDs T o Inser t or Remo ve a CD or D VD Ä CAUT I ON: Do not remo ve a CD or D VD while the notebook is r eading it, or the notebo ok could stop resp onding and y ou could lose data . T o av oid damage to the disk or dr iv e, be sur e to pre ss the CD or DVD f irmly onto the sp indle.
Basic Oper ation Re fer ence Guide 2–11 To P l a y D V D M o v i e s If your notebook is equipped with a D VD or other D VD-readable dri ve, it also includes D VD player software that lets you play D VD movies. » Select Start > All Programs > Multimedia > D VD Player > InterV ideo W inD VD.
2–12 Re fer ence Guide Basic Oper ation To Wr i t e t o DV D M e d i a If your notebook is equipped with a D VD+R W/R and CDR W combo dri ve, you must install Roxio Easy CD Creator and Sonic My D VD software from the CDs included with your notebook before you can write to D VD media.
Basic Oper ation Re fer ence Guide 2–13 For complete protection, set passw ords in Windo ws and through the BIOS Setup utility , see “Configuring Y our Notebook” in the “T roubleshooting” chapter .
2–14 Re fer ence Guide Basic Oper ation To A t t a c h a S e c u r i t y C a b l e Y our notebook includes a built-in connector to secure the notebook with a cable and a lock (such as the K ensington MicroSav er lock system, av ailable at many computer stores).
Basic Oper ation Re fer ence Guide 2–15 T o Protect Ag ainst Viruses V irus-protection software can help protect the integrity of your data. This is especially important if you use the W eb . Y our notebook comes equipped with Norton AntiV irus software.
2–16 Re fer ence Guide Basic Oper ation T aking C are of Y our Notebook Follo w these recommendations to maintain your notebook during e veryday use and prev ent potential physical damage or data loss.
Basic Oper ation Re fer ence Guide 2–17 T o Safeguard Y our D ata ■ Do not use a pointing de vice or activ ate any other de vice that interrupts operation while the system is starting or stopping. ■ Back up your work re gularly . Copy files to diskettes, CDs, D VDs, and other media, or to network dri ves.
Referen c e G u ide 3– 1 3 Batte r y P ack s a nd P o w e r Manage ment Manag ing P o w er Co nsu mpti on When you are running your notebook on battery po wer, you can maximize operating time without compromising performance. Y our notebook is designed to help you reduce po wer consumption and extend battery life.
3–2 Ref erence Guide Battery P acks and P ow er Management Ho w the Note book Manages P o w er Automa tically Y our notebook enters Hibernation and Standby automatically , and turns of f the hard drive and display based on v alues set in W indows.
Battery P acks and P ow er Management Referen c e G u ide 3– 3 T o C han ge Timeou t Set tin gs an d Create Pow e r S c h e m e s Y ou can adjust the length of timeouts after which your notebook automatically shuts do wn compone nts or enters a power -saving mode.
3–4 Ref erence Guide Battery P acks and P ow er Management To C h e c k B a t t e r y S t a t u s From the battery status light » Check the battery status light on the notebook. From the W indows taskbar The W indows taskbar can display a po wer icon that provides detailed battery status information (see W indows Help for details).
Battery P acks and P ow er Management Referen c e G u ide 3– 5 T o Respond to a Low-Bat ter y W arning The notebook automatically alerts you when the battery po wer drops to a critically lo w level. The notebook f irst emits a high-pitched beep or displays a warning message.
3–6 Ref erence Guide Battery P acks and P ow er Management T o Get t h e Most from Y our B a t ter y P ac ks Follo w these suggestions to make your battery po wer last as long as possible: ■ Plug in the A C adapter , especially when using a CD-R OM or D VD driv e, or any external connections such as a PC Card or a modem.
Battery P acks and P ow er Management Referen c e G u ide 3– 7 ■ T o preserve the life of a battery pack, be sure to char ge it regularly . ■ If the notebook will be unused and unplugged for more than 2 weeks, remov e and store the battery pack.
Referen c e G u ide 4– 1 4 Modem and N et w ork Con nectio ns Using t he Mod em Y ou can connect your modem to a telephone line and communicate throughout the world. Y ou can explore the Internet, send and recei ve e-mail messages, and use your notebook to send and recei ve faxes.
4–2 Ref erence Guide Modem and Networ k Connections To C o n n e c t t h e M o d e m Ä CAUT I ON: Y our built -in modem may not w ork w ith multiple phone lines or a pr ivat e branch e xchange (P BX) . It cannot be connected to a coin-operat ed telephone and does not wor k with party lines.
Modem and Network C onnections Referen c e G u ide 4– 3 Spec ial Restric tions in C ertain C ountries ■ Many countries impose a black out period after a modem repeatedly fails to connect to a service pro vider . The number of failed attempts and the period you must wait before trying again dif fer from country to country .
4–4 Ref erence Guide Modem and Networ k Connections To C h a n g e Y o u r M o d e m S e t t i n g s The modem is already set up to be compatible with telephone systems and modems in most areas. Ho weve r, in some situations, you may hav e to change modem settings to match local conditions.
Modem and Network C onnections Referen c e G u ide 4– 5 Connec tin g to a Local Area Netw ork ( L AN) Y ou can connect to local area ne tworks (LANs). LANs gi ve you access to network resources, such as printers and f ile servers on your corporate network, and possibly to the Internet.
4–6 Ref erence Guide Modem and Networ k Connections Using a Wireless L AN Ad apter Y our notebook model may include a wireless local area network (WLAN) adapter . A WLAN adapter enables your notebook to connect to a compatible wireless network access point or to another , compatible, wireless-enabled notebook.
Modem and Network C onnections Referen c e G u ide 4– 7 T o use a wireless LAN connection: 1. V erify that all driv ers required by the WLAN adapter are installed and that the WLAN adapter is correctly configured. If you are using an integrated WLAN adapter , all required dri vers are installed and the adapter is preconfigured and ready for use.
4–8 Ref erence Guide Modem and Networ k Connections Makin g Wireless Net w ork Connec tions (S elec t Models O nly) If your notebook includes a wireless on-of f button, you can connect by radio to an 802.11 wi reless local area network (LAN) and access computers and other resources on the network.
Modem and Network C onnections Referen c e G u ide 4– 9 T o Prepare for Connec tions Before you can connect your notebook to an existing 802.11 wireless network, you need to conf igure the notebook for the specific wireless connection.
4–10 Re fer ence Guide Modem and Networ k Connections 4. T ype a name for the new network. 5. If you want to use encrypted communication, clear the automatic ke y option, then select the following parameters: ❏ K ey: ASCII passphrase or hexadecimal ke y string.
Modem and Network C onnections Re fer ence Guide 4–11 T urning O n Communica tion and Makin g a Connec tion If your notebook has wireless 802. 11 capabilities, the wireless indicator light on the front of the notebook turns on when 802.11 communication is turned on.
Referen c e G u ide 5– 1 5 Add- O n D e vi c es Connec tin g External De vices T o Insert or Remo ve a P C C ard The notebook PC Card slot supports standard T ype II and T ype III PC Cards (PCMCIA and CardBus). ✎ The location and number of the PC Card slots v ary by model series.
5–2 Ref erence Guide Add-On Devi ces Rem o vi n g a PC C a rd Ä CAUT I ON: Be fo re rem ovi n g a PC Ca rd, yo u mu st u se t h e Eje c t H ardwa re or Safel y Remo ve Hard war e icon in the taskbar , or shut dow n the notebook. Othe r wis e, y ou could lose data .
Add-On Devi ces Referen c e G u ide 5– 3 To C o n n e c t a n A u d i o D ev i c e Y ou can plug in an external microphone, external speak ers, or headphones.
5–4 Ref erence Guide Add-On Devi ces T o Use an External Monitor Connec ting an External Monitor 1. Plug a standard 4-pin S-V ideo cable to the S-V ideo out jack on your notebook (yello w connector on the back panel). Plug the other end of the cable to the S-V ideo in jack on your tele vision.
Add-On Devi ces Referen c e G u ide 5– 5 Using Dual Dis pl ay Mode Y ou can extend your desktop by connecting an e xternal monitor to your notebook. 1. Select Start > Control Panel > Appearance and Themes > Display . 2. Select the Settings tab .
5–6 Ref erence Guide Add-On Devi ces To C o n n e c t a 1 39 4 D e v i c e (Selec t Mod els Only) If your notebook has a 1394 port (also kno wn as FireWire), you can use it to connect de vices such as audio and video equipment, disk dri ves, printers, and other notebooks.
Add-On Devi ces Referen c e G u ide 5– 7 Using t he Infrared P o rt ■ Make sure the infrared port of your notebook and the infrared port of the de vice with which you want to communicate are positioned in a straight line facing each other . The 2 ports should be no more than (1 meter) 3.
5–8 Ref erence Guide Add-On Devi ces To U s e a Po r t R e p l i c a t o r (Selec t Mod els Only) A port replicator provides your notebook with e xternal connections that you can leav e in place whenev er you remove the notebook. Instead of disconnecting and reconnecting peripheral de vices, you can simply undock and dock the notebook.
Add-On Devi ces Referen c e G u ide 5– 9 3. Align the notebook with the locator posts on the port replicator . 4. Press the notebook do wn until it snaps into place. 5. If the notebook is of f, open the notebook and press the power button to turn it on.
5–10 Re fer ence Guide Add-On Devi ces T o U ndoc k from the P or t Replicator 1. Press do wn the undock button on the right side of the port replicator .
Add-On Devi ces Re fer ence Guide 5–11 Installin g Additional R AM (Mem or y) The notebook has 2 slots that hold 2 RAM modules. At least one slot contains a RAM module installed at the factory . Y ou can use both slots to expand your RAM. T o Install a R AM Expansion Modul e Use only PC2100 DDR-266-MHz or higher RAM.
5–12 Re fer ence Guide Add-On Devi ces 7. Replace the cov er . 8. Insert the battery pack. 319954-001.book Page 12 Thursd ay, February 3, 2005 3:03 PM.
Add-On Devi ces Re fer ence Guide 5–13 T o Remo v e a R AM Expansion Module Y ou may want to remov e a RAM module so you can install a larger one. Y ou will need a small Phillips scre wdriv er for these steps.
5–14 Re fer ence Guide Add-On Devi ces 7. Pull the board out of the connector . 8. Replace the cov er . 9. Insert the battery pack. Repla c ing t h e Hard Driv e To R e p l a c e t h e H a r d D r i v e Y ou will need a small Phillips screwdri ver for this procedure.
Add-On Devi ces Re fer ence Guide 5–15 6. Match your notebook to one of the follo wing illustrations. Use a pointed tool to remov e the plugs from the 2 or 3 screw holes, then remov e the screws. The number of scre ws varies by model. 7. Gently pull the hard dri ve out of the notebook.
5–16 Re fer ence Guide Add-On Devi ces T o Repl ace t he H ard Driv e Ho lder If you are installing a ne w hard drive that does not ha ve a holder , you can remov e the holder parts from the hard driv e you are removing. Y ou will need a small Phillips scre wdriv er for this procedure.
Add-On Devi ces Re fer ence Guide 5–17 T o Prepare a Ne w H ard Driv e When you install a ne w hard drive, you also need to prepare it to be able to work with your notebook.
Referen c e G u ide 6– 1 6 T roubleshooting T roubl eshooting Y our Notebook This chapter contains solutions to many types of problems you might hav e with your notebook. T ry the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: ■ Use the W indows troubleshooters.
6–2 Ref erence Guide T roublesh ooting Audio Problems If No Sound I s Audib le ■ If your model has a volume control, press the + (plus) b utton to increase the volume. ■ Select the speaker icon on the taskbar (if present). Clear the Mute all check box if selected .
T roubleshooting Referen c e G u ide 6– 3 CD-ROM and D VD Probl ems If Y ou Cannot Boot from a CD or D VD ■ Make sure the CD or D VD is bootable. ■ Make sure the CD-R OM/D VD drive is selected as the boot de vice. See the “Basic Operation” chapter in this guide to change the boot sequence.
6–4 Ref erence Guide T roublesh ooting ■ Restart the system: remov e the disc from the driv e, and select Start > T urn Of f Computer > Restart. ■ If you created the CD on a D VD/CDR W combo-type driv e, try using a dif ferent media brand.
T roubleshooting Referen c e G u ide 6– 5 ■ Install the dri ver or .inf file for your specif ic monitor ❏ Select the external monitor as the primary display de vice in the display properties ❏ Continue to toggle Fn+F5 until the external display is enabled.
6–6 Ref erence Guide T roublesh ooting Heat Pro blems Y our notebook normally gets warm during routine operation. If th e Notebook Gets Abnormally Hot ■ Always set the notebook on a flat surf ace, so that air can flow freely around and underneath it.
T roubleshooting Referen c e G u ide 6– 7 If th e P oin ter Is Dif ficult to Control ■ Adjust the pointer controls by selecting Start > Control Panel > Printers and Other Hardw are > Mouse. ■ Ensure that your thumb or palm is not pressing or near the T ouchPad on-of f button while typing.
6–8 Ref erence Guide T roublesh ooting Local Area Net w ork (LAN) Problems If th e Built -In Net wor k Ada pter Does Not C onnec t to th e LAN ■ Check all cables and connections.
T roubleshooting Referen c e G u ide 6– 9 Memory Problems If a Message R epo rts T hat Y ou Are Out o f Memo r y ■ Make sure dri ve C is not running lo w on free space. ■ If you are having memory prob lems while running MS-DOS programs, select Start > Help and Support.
6–10 Re fer ence Guide T roublesh ooting ■ Eliminate extra connections in the line. If possible, connect directly to the wall jack. ■ T ry another telephone line, preferably one normally used for a fax machine or modem. If th e Modem Does Not Dial or No Di al T on e Is Detected ■ Check all cables and connections.
T roubleshooting Re fer ence Guide 6–11 If th e Modem Dials , B ut Does Not C onnec t ■ Make sure you are using an an alog telephone line (2, 3, or 4 wires). Y ou must not use a digital line. In a hotel, ask for a data line. ■ T ry another telephone line, preferably one normally used for a fax machine or modem.
6–12 Re fer ence Guide T roublesh ooting If th e Modem Ca uses an ERROR Messa ge A string of A T commands may contain an incorrect command. If you entered commands as extra settings for the modem in Control Panel or in your communications softw are, check the commands.
T roubleshooting Re fer ence Guide 6–13 ■ Zoomed V ideo is not supported. ■ If the card requires an IRQ, make sure one is a vailable. Open the hardware De vice Manager . Select Start > Control Panel > Performance and Maintenance > System.
6–14 Re fer ence Guide T roublesh ooting ■ Restart the notebook by selecting Start > T urn Off Computer > Restart. ■ Some file bro wsers respond slow ly while processing graphics or waiting for broken netw ork connections to time out.
T roubleshooting Re fer ence Guide 6–15 If th e Notebook K eeps Beep ing The notebook beeps repeatedly or displays a warning when battery po wer is low . Save your w ork, shut down W indows immediately , and insert a charged battery pack or plug in the A C adapter .
6–16 Re fer ence Guide T roublesh ooting ■ Heavy modem use can impact battery-operating time. ■ PC Card use can impact battery-operating time. ■ T est and recondition the battery pack every 3 months.
T roubleshooting Re fer ence Guide 6–17 Printing Probl ems ✎ Y ou will be able to solve most printing problems by using the Print troubleshooter in W indows Help. Select Start > Help and Support. If a Serial or P arall el Printer Does No t Print ■ Make sure the printer is on and has paper in it.
6–18 Re fer ence Guide T roublesh ooting Serial , P arallel and U SB Problems If a Serial Mouse Does Not W ork ■ Make sure you follo wed the manufacturer’ s installation instructions completely and hav e installed the mouse properly . If not, repeat the procedure.
T roubleshooting Re fer ence Guide 6–19 If th e Serial or Pa rall el P or t I s Not W orking ■ Make sure the port connection is secure. ■ Check the port settings in Control Panel. Open the hardw are De vice Manager, then select Ports (COM & LPT).
6–20 Re fer ence Guide T roublesh ooting If th e Notebook Will Not Boot from th e Disk et te Driv e ■ Make sure the diskette dri ve is selected as the boot device.
T roubleshooting Re fer ence Guide 6–21 Wi rele ss Pr oblem s If Y ou Hav e Probl ems with Wireless 802. 1 1 Commu nicatio n ■ Make sure the wireless indicator light is on. ■ If your notebook includes Bluetooth capabilities, make sure wireless 802.
6–2 2 Re fer ence Guide T roublesh ooting If Y ou Hav e T roubl e Connec tin g to Anoth er Notebook in th e Net wor k N eighborhood or My N e t wor k Pl a c e s ■ W ait a few minutes, then press F5 to refresh the list of notebooks on the network. ■ Select Start > Search > Notebooks or People to locate the notebook.
T roubleshooting Re fere nce Guide 6–2 3 Confi guring Y our Notebook The BIOS Setup utility helps you configure your notebook operation. T o Run th e BI OS Setup Utilit y The BIOS (basic input and o.
6–2 4 Re fer ence Guide T roublesh ooting Main Menu Setting Description Default BIOS Re vision Shows the current BIOS ver s i o n . Detected automatically System Time Sets the time using 24-hour f or mat. V alues set take effe ct immediately . System Date Sets the date using dd/mm/yy f or mat (except English, which uses mm/dd/yy f or mat).
T roubleshooting Re ference Gui de 6–2 5 System Devices Men u Setting Description Default Video Displa y De vice Sets whether the built-in displa y automatically switches to an e xter nal display , if one is detected. Au t o Exter nal P ointing De vice Disables the internal pointing de vices when an external pointing de vice is connected.
6–2 6 Re fer ence Guide T roublesh ooting Set Administrator Pa s s wo r d Press enter to set, change, or clear the administrator pass word, which protects BIOS Setup settings. The pass word can hav e no more than 8 characters (0–9, A–Z), and cannot include special or accented characters.
T roubleshooting Re fere nce Guide 6–2 7 Exit Menu Setting Description Default Sav e Changes and Exit Sav es Setup changes, then e xits and reboots. Discard Changes and Exit Discards any Setup changes made since last sav e, then e xits and reboots. Does not aff ect password, date , or time changes.
6–2 8 Re fer ence Guide T roublesh ooting T o Change Video Memory Set tings Using BI OS Setup U tilit y The notebook comes with either 32 MB or 16 MB of video memory . ✎ Changing your video memory to 8 MB, 16 MB, 32 MB, or 64 MB may change the performance of your notebook, depending on your selection.
T roubleshooting Re fere nce Guide 6–2 9 Please refer to Microsoft operating system (OS) documentation and W eb site for specific information reg arding: ■ Repairing missing or damaged OS files ■ Adding or removing W indows components ■ Creating System Restore Points The Operating System CD may be required for these actions.
6–30 Re fer ence Guide T roublesh ooting T o restore the notebook to a previous date and time when it w as functioning optimally: 1. Select Start > Help & Support > T ools > System Restore. 2. Follo w the on-screen directions for restoring the notebook.
T roubleshooting Re fer ence Guide 6–31 OS CD Reinstall If other recov ery efforts do not successfully repair the notebook, you can reinstall the operating system. Å W ARNI NG: P ersonal dat a and softwar e y ou have inst alled on the notebook w ill be lost during the O S CD re install.
6–3 2 Re fer ence Guide T roublesh ooting 11. Select Format the partition using the NTFS f ile system (Quick) and press enter . A caution is displayed that formatting this dri ve will delete all current files. 12. Press F to format the dri ve. The reinstallation process begins.
Referen c e G u ide 7– 1 7 Refe re n ce I nform a t io n Mo de m Refe ren c e I n form a t io n Y ou can customize the operation of the modem using A T commands and S-registers. Y ou can do this from Phone and Modem Options in Control Panel, from most communications software, or b y using terminal mode in your software.
7–2 Ref erence Guide Re fere nce Informati on Conexant A T Commands (Advanced User s Only) Command (Conexant) A Go off-hook and attempt to ans wer a call.
Re fere nce Informati on Referen c e G u ide 7– 3 O n 0=go online, 1=go online an d initiate retrain sequence . P F orce pulse dialing. Q n 0=enable result codes to DTE (def ault), 1=disable . S n Select S-register n as def ault. S n=v Set def ault S-register n to value v .
7–4 Ref erence Guide Re fere nce Informati on +DS= a,b ,c,d Controls V .42 bis data compression function ( b, c , and d are optional): ■ a sets direction(s) of data compression function, seen by DTE: 0=negotiated, no compression; 3=both directions (def ault).
Re fere nce Informati on Referen c e G u ide 7– 5 +ESA= a,b ,c, d,e,f ,g,h Controls operation of synchronous access mode: ■ a =0 specifies that in transparent sub-mode , modem transmits 8-bit SYN sequence on idle. ■ b =0 specifies that in framed sub-mode , modem transmits HDLC flags on idle (default and fix ed).
7–6 Ref erence Guide Re fere nce Informati on +ILRR= n Repor t local por t rate: 0=disable , 1=enable. +IPR= n Set data rate at which the modem accepts commands when connected: 0 (allows operation only at r ates automatically detectable b y modem), 2400, 4800, 9600, 19200, 38400, 57600, or 115200.
Re fere nce Informati on Referen c e G u ide 7– 7 +PSS = n 0=modems decide whether to use shor t star tup procedures, 2=use full star tup procedures on all subsequent connections. +VCID = n Set caller ID repor ting: 0=di sable (def ault), 1=enable with f or matted presentation, 2=enable with unf or matted presentation.
7–8 Ref erence Guide Re fere nce Informati on &T0 T erminate any test in progress. &T1 Initiate local analog loopback. &V Displa y current configurat ion and stored profiles. %TT n PTT testing of signal le vel: 00 –09=DTMF dial 0–9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A, 0D=DTMF B, 0E=DTMF C , 0F=DTMF D , 10=V .
Re fere nce Informati on Referen c e G u ide 7– 9 +MR=0 Disable reporting of modulation connection. +MR=1 Enable reporting of mo dulation connection ( +MCR: and +MRR: are transmitted) (def ault). +MR=2 Enable reporting of mo dulation connection ( +MCR: and Receive Rate Only: are transmitted).
7–10 Re fer ence Guide Re fere nce Informati on +ER: a Select error control protocol: NONE=error control not in use, LAPM=V .42 LAPM protocol, AL T=MNP . +ER= n Error control repor ting: 0=disable , 1=enable. +ES= a,b ,c Select error control and synchronous mode ( b and c are optional).
Re fere nce Informati on Re fer ence Guide 7–11 F AX Class 1 Command (Conexant) +F AE= n Data/f ax auto answer: 0=disable (def ault), 1=enable. +F AR= n 0=disable adaptiv e recept ion (default), 1=enab le. +FCL = n Set loss-of-carrier delay in units of 100 ms ( n =0 to 255).
7–12 Re fer ence Guide Re fere nce Informati on V oice Commands Command (Conexant) +FCLASS=8 Select voice mode . +VDR= a,b Set repor t ring cadence and timing of RING ev ent code: ■ a =0 disables ring cadence repor ting, a=1 enables . ■ b sets repor t content: 0=DROF and DRON messages only .
Re fere nce Informati on Re fer ence Guide 7–13 +VSP= a Disable ( a =0) or enable ( a =1) speakerphone. +VTD= n Set beep duration (1 to 500 × 0.01 sec). +VTR Star t voice transmission and reception. +VTS= string Send vo ice tones. +VTX Star t voice transmission.
7–14 Re fer ence Guide Re fere nce Informati on S-Registers (Cone xant) Register Function (Conexant) Range/Units Default S0 Number of rings to auto-ans wer . 0-255/rings 0 S1 Ring counter . 0-255/rings 0 S2 Escape character . 0-255/ASCII 43 S3 Line ter mination character .
Re fere nce Informati on Re fer ence Guide 7–15 Selected Result Codes (Conexant) Code Meaning 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL T ONE 7 BUSY 8 NO ANSWER 24 DELA YED 32 BLA CKLISTED 33 FA X 35 DA T A 83 LINE IN USE 319954-001.
7–16 Re fer ence Guide Re fere nce Informati on Saf ety In fo rmati on Pow e r C o r d s The po wer cord supplied with the notebook AC adapter should match the plug and voltage requirements for your local area. Regulatory appro val for the A C adapter has been obtained using the po wer cord for the local area.
Re fere nce Informati on Re fer ence Guide 7–17 Batte ry Sa fe ty ■ T o av oid risk of fire, b urns, or damage to your battery pack, do not allo w a metal object to touch the battery contacts. ■ Do not disassemble the battery pack. There are no serviceable parts inside.
7–18 Re fer ence Guide Re fere nce Informati on Laser S afety The CD-R OM and D VD driv es used with the notebook are certified as a Class 1 laser de vices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825/IEC 825-1 (EN60825/EN60825-1).
Re fere nce Informati on Re fer ence Guide 7–19 ■ A void direct eye e xposure to the infrared LED beam. Be aw are that the beam is invisible light and cannot be seen. ■ Do not attempt to vie w the infrared LED beam with any type of optical de vice.
7–20 Re fer ence Guide Re fere nce Informati on Wireles s No tice In some en vironments, the use of wireless de vices may be restricted. Such restrictions may apply aboard airplanes, in hospitals, near explosi ves, in hazardous locations, etc.
Re fere nce Informati on Re fer ence Guide 7–21 For more information, consult your dealer , an experienced radio/tele vision technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interfer ence Pr oblems.
7–2 2 Re fer ence Guide Re fere nce Informati on The telephone company may mak e changes to its facilities, equipment, operations or procedures that could af fect the operation of the equipment.
Re fere nce Informati on Re fere nce Guide 7–2 3 Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
7–2 4 Re fer ence Guide Re fere nce Informati on Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrit es dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
Re fere nce Informati on Re ference Gui de 7–2 5 ■ EN 60950 (IEC 60950)—Product Safety ■ EN 300 328-2 T echnical requirements for 2.4-GHz radio equipment (WLAN) ■ EN 301 489-1 and -17 General EMC requirements for radio equipment (WLAN) The IEEE 802.
7–2 6 Re fer ence Guide Re fere nce Informati on Cet équipement a été reconnu conforme aux décisions du Conseil 99/5/EC relati ves à la connexion pan-européenne de terminal simple au réseau téléphonique public commuté (R TPC) et à un réseau sans fil RF .
Re fere nce Informati on Re fere nce Guide 7–2 7 Japan Japan T elecommunications Approval Name of Equipment: AMC20493-KT5 319954-001.book Page 27 Thursd ay, February 3, 2005 3:03 PM.
7–2 8 Re fer ence Guide Re fere nce Informati on Ko r e a TELEC appro val number: D02-0005JP Name of Equipment: T60H424 2. 4DS 4 319954-001.book Page 28 Thursd ay, February 3, 2005 3:03 PM.
Re fere nce Informati on Re fere nce Guide 7–2 9 Ne w Z ealand Conexant AMC20493-KT5 Data F ax Modem PTC 211/02/071 PTC200 General W arning The grant of a T eleper mit for an y item of ter minal equipment indicates only that T elecom has accepted that the item complies with minimum conditions f or connection to its network.
7–30 Re fer ence Guide Re fere nce Informati on PTC200 7.5.2 (3) (4) Ringer Sensitivity This de vice may be subject to ringing or bell tinkle when cer tain other devices are connected to the same line. If this occurs , the problem should not be refe rred to the T elecom F aults Ser vice.
Re fere nce Informati on Re fer ence Guide 7–31 Rus si a Brazil Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra inte rferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
7–3 2 Re fer ence Guide Re fere nce Informati on Manufacturer’ s Name: Manufacturer’ s Address: Hewlett-P ackard Company , P ersonal Systems Group 19310 Pruner idge A ve .
Re fere nce Informati on Re fere nce Guide 7–3 3 Radio: Equipment Class 2 EN 301 489-17: 2000 Specific conditions fo r wideband data H YPERLAN equipment EN 300 328-2: 2000 T echnical requirements f or Radio equipment Notified Body Number: 0682 Notified Body Address: CETECOM ICT Ser vices GmbH, Unter tuerkheimer Str.
Re fere nce Guide Index–1 Ind e x 1394 port connecting 5–6 location 1–4 A AC adapter connecting 1–11 jack location 1–4 , 1–5 ad hoc network 4–9 adjusting brightness 2–6 monitor resolut.
Index–2 R efer ence Guide Index bottom panel components 1–6 brightness, adjusting 2–6 buttons Click 1–2 , 1–3 One-Touch 1–2 , 1–3 , 2–7 on-off (on TouchPad) 1–2 , 1–3 power 1–2 ,.
Index Re fere nce Guide Index–3 DVD drive creating data disc 2–12 creating movie disc 2–12 inserting DVD 2–10 location 1–2 , 1–3 playing movies 2–11 removing DVD 2–10 setting region co.
Index–4 R efer ence Guide Index L LAN (local area network) connection 4–5 troubleshooting 6–8 using a wireless adapter 4–6 laser, safety information 7–18 LED, safety information 7–18 left .
Index Re fere nce Guide Index–5 LPT1 (parallel) 1–4 , 1–5 PS/2 1–2 , 1–5 serial port (COM1) 1–4 USB 1–3 , 1–4 , 1–5 power button 1–2 , 1–3 , 1–13 manage consumption automatical.
Index–6 R efer ence Guide Index scroll pad, location 1–2 , 1–3 security attaching a cable 2–14 locking the hard drive 2–15 locking your notebook 2–13 protecting data 2–17 setting up a pa.
Index Re fere nce Guide Index–7 serial 6–18 startup 6–19 USB 6–19 wireless 6–21 turning off notebook 2–2 wireless network connection 4–11 turning on notebook 1–13 , 2–2 wireless network connection 4–11 U U.
An important point after buying a device Compaq 319954-001 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 319954-001 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 319954-001 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 319954-001 you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 319954-001 will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 319954-001, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 319954-001.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 319954-001. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 319954-001 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center