Instruction/ maintenance manual of the product 279362-002 Compaq
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b Maintenance and Service Guide Compaq Ev o Notebook N620c , Ev o N610c, and Ev o N600c Series Document P ar t Number : 279362-002 F ebruary 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and Pentium-M are trademarks of Intel Corporation in U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respectiv e companies.
Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26 1.3 Clearing a Password .
iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook System Major Components . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components .
Contents Maintenance and Ser vice Guide v 5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46 5.16 Processor . . . . . . . . . .
Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N620c, N610c, and N600c Series of fer advanced modularity , Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support.
1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N620c, N610c, and N600c Model Naming Con vent.
Product Description Maintenance and Ser vice Guide 1–3 8 RAM 51 = 512 MB 38 = 384 MB 25 = 256 MB 12 = 128 MB 9 Operating system 8 = Windows 98 SE 6 = Windows 2000 and Windows XP 2 = Windows 2000 O =.
1–4 Maintenance and Ser vice Guide Product Description N620c P 160 P4 60 C G 51 O Brazil F rench Canada DE272A AC4 DE272A ABC Latin America United States DE272A ABM DE272A ABA N620c P 150 P4 60 C G .
Product Description Maintenance and Ser vice Guide 1–5 N620c P 150 P4 60 C G 51 O Asia P acific A ustralia Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece Hong K ong.
1–6 Maintenance and Ser vice Guide Product Description N620c P 140 X4 40 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
Product Description Maintenance and Ser vice Guide 1–7 N620c P 140 X4 40 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
1–8 Maintenance and Ser vice Guide Product Description N620c P 130 X4 30 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
Product Description Maintenance and Ser vice Guide 1–9 N620c P 130 X4 30 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
1–10 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Ev o Notebook N610c Models The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–11 The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts and labor ■ 32 MB of discrete video memor y ■ config.
1–12 Maintenance and Ser vice Guide Product Description N610 P4 200 P4 40 W C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
Product Description Maintenance and Ser vice Guide 1–13 N610 P4 200 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Ho.
1–14 Maintenance and Ser vice Guide Product Description N610 P4 200 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Ho.
Product Description Maintenance and Ser vice Guide 1–15 N610 P4 200 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Ho.
1–16 Maintenance and Ser vice Guide Product Description N610 P4 180 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
Product Description Maintenance and Ser vice Guide 1–17 N610 P4 180 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
1–18 Maintenance and Ser vice Guide Product Description N610 P4 180 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
Product Description Maintenance and Ser vice Guide 1–19 N610 P4 180 X4 20 D C 25 O Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470050-772 .
1–20 Maintenance and Ser vice Guide Product Description N610 P4 160 X4 20 D C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470037-567 .
Product Description Maintenance and Ser vice Guide 1–21 T able 1-4 Compaq Ev o Notebook N600c Models The fo llowing Evo Notebook N600c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
1–22 Maintenance and Ser vice Guide Product Description N600 P3 120 P4 30 V C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P o.
Product Description Maintenance and Ser vice Guide 1–23 N600 P3 120 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Ho.
1–24 Maintenance and Ser vice Guide Product Description N600 P3 120 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Ho.
Product Description Maintenance and Ser vice Guide 1–25 N600 P3 100 X4 20 D C 12 8 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P o.
1–26 Maintenance and Ser vice Guide Product Description 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Evo Notebook N620c features an Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor , with 512-KB integrated L2 cache.
Product Description Maintenance and Ser vice Guide 1–27 ■ Mini PCI 10/100 network interface card (NIC) or Mini PCI V .90 modem plus 10/100 NIC combination card, v arying by notebook model ■ Supp.
1–28 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (refer to Section 5.
Product Description Maintenance and Ser vice Guide 1–29 1.4 P o wer Management The notebook comes with po wer management features that extend battery operating time and conserv e power .
1–30 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-2 and described in T able 1-5. . Figure 1-2.
Product Description Maintenance and Ser vice Guide 1–31 4 Media Bay light T ur ns on when the diskette driv e in the Media Ba y or the optional external diskette drive is accessed. 5 Infrared por t Links to anothe r IrD A-compliant device f or wireless communication.
1–32 Maintenance and Ser vice Guide Product Description The Evo Notebook N620c, N610c, and N600c right side and rear panel components are sho wn in Figure 1-3 and described in T able 1-6.
Product Description Maintenance and Ser vice Guide 1–33 3 P arallel connector Connects a parallel de vice. 4 USB connectors (2) Connect USB devices . 5R J - 4 5 j a c k (network models only) Connects the network cable . A network cable is not included with the notebook.
1–34 Maintenance and Ser vice Guide Product Description The Evo Notebook N600c right side and rear panel components are sho wn in Figure 1-4 and described in T able 1-7.
Product Description Maintenance and Ser vice Guide 1–35 3 K eyboard/mouse connector Connects an e xter nal ke yboard or PS/2-compatible e xter nal mouse. T o connect a ke yboard and a mouse at the same time, use an optional Y -adapter . 4 P arallel connector Connects a parallel de vice.
1–36 Maintenance and Ser vice Guide Product Description The ke yboard components of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-5 and described in T able 1-8. Figure 1-5. Ke yboard Components T abl e 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions.
Product Description Maintenance and Ser vice Guide 1–37 The components on the top of the Evo Notebook N620c, N610c, and N600c are sho wn in Figure 1-6 and described in T able 1-9. Figure 1-6. T op Components T abl e 1-9 T op Components Item Component Function 1 Num lock light On: Num lock is on and the embedded numeric ke ypad is enabled.
1–38 Maintenance and Ser vice Guide Product Description 3 Caps lock light On: Caps lock is on. 4 Standby b utton T ur ns on the notebook if it is off . Initiates and e xits Standby . When pressed with the Fn ke y , initiates Hibernation. 5 Stereo speakers (2) Produce stereo sound.
Product Description Maintenance and Ser vice Guide 1–39 The Evo Notebook N620c and N610c bottom components are sho wn in Figure 1-7 and described in T able 1-10.
1–40 Maintenance and Ser vice Guide Product Description 3 Serial number Identifies th e notebook; needed when you call Compaq customer suppor t. 4 Docking connector Connects th e notebook to the optional e xpansion base, conv enience base, or port replicator .
Product Description Maintenance and Ser vice Guide 1–41 The Evo Notebook N600c bottom components are sho wn in Figure 1-8 and described in T able 1-11. Figure 1-8. Bottom Components—Ev o Notebook N600c T able 1-11 Bottom Components Item Component Function 1 Media Ba y Accepts a diskette driv e, optical drive, or secondar y battery pack.
1–42 Maintenance and Ser vice Guide Product Description 4 F an Provides airflo w to cool inter nal components. 5 Cer tificate of A uthenticity label Contains the Product K ey , which may need to be entered bef ore using some Windows operating systems .
Product Description Maintenance and Ser vice Guide 1–43 1.6 Design Overvie w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair .
2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components.
T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the computer , a docking base , and any battery packs in the system.
2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .
T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests.
2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the default setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar .
2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test.
T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flo wchar ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.
T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.
2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working.
T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it.
2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, P ar t 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2.
T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display .
2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement.
T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet.
2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading fr om Hard Drive, P ar t 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading fr om Hard Drive, P ar t 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading fr om CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive.
T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, P ar t 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.
2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, P ar t 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.
2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Ke yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays F or use with Evo Notebook N620c models only 14.1-inch, SXGA+, CTFT 319733-001 F or use with Evo Notebook N610c models only: 14.
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboard without pointin.
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit .
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 6 Memory expansion boards 2.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 9 System boards F or use w.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 14 Hard drives F or use wi.
3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 17 Media Bay de vices F or.
3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3 Miscellaneous Plastics Kit Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics Kit Components Spare P ar t Number 241439-001 Item Description 1 Memor y expansion compartment cover.
3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives F or use with Evo Notebo ok N620c models only: 60.
3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Mass Storage Devices (continued).
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 l T able 3-3 Mass Storage Devices (Continued) Item Description Spare P ar t Number 4 Optical drives F or use with all Evo Notebook N62.
3–22 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t o rs 90-W.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–23 P ower cor d, black, 6 feet Aus t ra l i an Danish European/Middle Eastern/Afr ican Italian Japanese Ko r e a n Swiss U .
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ 7.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries Plastic P ar ts Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a drive, a v oid touching the connector . ■ Handle dri ves on surfaces that ha ve at least one inch of shock-proof foam.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.5 P ac kaging and T ransporting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ When using fixtures that must directly contact dissipati ve surfaces, only use f ixtures made of static-safe materials. ■ K eep the work area free of nonconductiv e materials, such as ordinary plastic assembly aids and Styrofoam.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistat.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Both Phillips P0 and T orx T8 screws are remo ved during disassembly . There are 38 scre ws and screwlocks, in se ven dif ferent sizes, that must be removed and replaced when servicing the notebook.
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Removed 5.3 Preparing the Notebook for Disassemb ly (Continued) Media Ba y Device 0 Hard Drive 1 to remov e hard drive 2 to remov e hard drive bezel 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Slide the battery release latch 1 tow ard the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left 2 . d. Remov e the battery pack 3 .
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures Media Bay De vices Spare P ar t Number Inf ormation F or use with all Evo Notebook N620c, N610c , and N600c models: Diskette dr.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 4. Remov e a Media Bay device b y following these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Slide and hold the Media Bay release latch tow ard the back of the notebook 1 (Figure 5-3).
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the right side facing forward.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 b . Remov e the PM2.5 × 2.5 hard driv e retention screw 1 (Figure 5-4). c. Separate the hard dri ve bezel 2 . d. Use the bezel to slide the hard dri ve forward 3 to unseat the hard dri ve connector from the system board.
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Loosen the two PM1.5 × 3.5 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-5). 7. Remov e the hard driv e bezel from the hard driv e 2 . Figure 5-5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 5.4 Computer Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations.
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Mini PCI Comm unications Board ✎ Compaq Evo Notebook N600c models contain a memory expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory e xpansion board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the two PM2.5 × 5.0 scre ws 1 that secure the mini PCI compartment cov er to the base enclosure (Figure 5-7). 4. Lift the left edge of the cov er and swing it up and to the right 2 .
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the mini PCI communications board. The board tilts up at a 45-degree angle.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.6 Disk Cell R TC Batter y ✎ The disk cell R TC battery on the Compaq Evo Notebook N600c model is located under the memory expansion slot compartment cov er . Refer to Section 5.
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Use a flat blade tool to remov e the battery 1 from the socket on the system board (Figure 5-9). ✎ The system R O M 2 is also accessible when the mini PCI compartment cov er is remov ed.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 5.7 Ke yboard Keyb oa rd Spare P ar t Number Inf ormation Ke yboard with P ointstick Arabic Bosnia- Herzegovina/ Croatia/ Slov.
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures Ke yboard without P ointstick (f or use with T ouchPad models) Arabic Bosnia- Herzegovina/ Croatia/ Slov enia/ Yu g o s l a v .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing you. 3. Remov e the TM2.5 × 7.0 screw that secures the k eyboard to the base enclosure (Figure 5-10).
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Slide the four tabs on the top of the ke yboard forward (Figure 5-11). Figure 5-11.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 7. Lift the top edge of the ke yboard and swing it up and forward until it rests on the top cov er 1 (Figure 5-12). 8. Disengage the ke yboard cable from the retaining clips in the top cov er .
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Memory Expansion ✎ Compaq Evo Notebook N600c models contain the mini PCI communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cove r 1 and swing the cover forw ard 2 (Figure 5-13).
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the sock et. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board aw ay from the socket at a 45-degree angle 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 5.9 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Lift up on the left side of the T ouchPad 1 until it disengages from the top cov er (Figure 5-15). 5. Swing the T ouchPad up and back 2 and rest it on the top cov er . 6. Disconnect the T ouchPad cables 3 and 4 from the system board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.10 Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Position the notebook so the rear panel faces you. 4. Remov e the two black TM2.
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will open. 7. Lift the switch cov er up 1 , slide it forward 2 , and rest it on the top cov er (Figure 5-17).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 5.11 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Remov e the switch cov er (Section 5.10). 4. Position the display so that it is vertical.
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the TM2.5 × 7.0 screw that secures the display ground cable to the top cov er 1 (Figure 5-18). 6. Disconnect the display video 2 and in verter cables 3 from the system board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 9. Remov e the two TM2.5 × 7.0 scre ws 1 that secure the display to the base enclosure (Figure 5-19). 10. Lift the display straight up and remov e it from the base enclosure 2 .
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. K eyboard (Section 5.7) b . Memory expansion compartment co ver (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 3. Remov e the following scre ws: ❏ Three TM2.5 × 7.0 scre ws from the front edge of the base enclosure 1 (Figure 5-20) ❏ T wo TM2.5 × 5.0 scre ws from the hard driv e bay 2 ✎ The Evo Notebook N620c contains tw o TM2.
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing you. 5. F or Evo Notebook N620c and N610c models only —Remov e the two TM2.0 × 4.0 1 screws that secure the top cov er to the base enclosure (Figure 5-21).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.13 System Boar d ✎ Make sure the PC Card eject b uttons are fully depressed and there are no PC Card de vices or space savers inserted into the PC Card slots before removing the system board.
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 3 through 5 apply only to Evo Notebook N600c models. 3. Remov e the tape that secures the modem cable to the system board 1 (Figure 5-22).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 ✎ Steps 6 and 7 apply only to Evo Notebook N620c and N610c models. 6. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the system board to the base enclosure through the rear panel (Figure 5-23).
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When removing the system board, do not remo ve the follo wing scre ws (Figure 5-24): ■ Four scre ws 1 that secure the pr.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 9. Slide the system board out of the base enclosure at a 45-degree angle 3 .
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Figure 5-26 applies only to Ev o Notebook N600c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w prof ile of this board makes it susceptible to being damaged when mishandled.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 ✎ Figure 5-27 applies only to Evo Notebook N620c and N610c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w profile of this board makes it susceptible to being damaged when mishandled.
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 3. Disconnect the fan cable from the system board (Figure 5-28). Figure 5-28.
5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remov e the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 scre w 2 that secure the fan to the system board (Figure 5-29).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 ✎ Steps 8 and 9 apply only to Evo Notebook N620c and N610c models. 8. Remov e the three PM2.0 × 4.0 screws 1 that secure the f an to the heat sink (Figure 5-30). 9. Lift the fan out of the heat sink 2 .
5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Heat Sink ✎ This section applies only to Evo Notebook N620c and N610c models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 2. T urn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-31).
5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the system board top side up with the rear panel facing you. 5. Remov e the six PM2.0 × 4.0 screws 1 that secure the processor mounting bracket and heat sink to the system board (Figure 5-32).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 7. Lift the system board straight up 1 . The heat sink 2 will remain resting on the work surface (Figure 5-33). Figure 5-33. Removing the Heat Sink Re verse the preceding procedure to replace the heat sink.
5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor ✎ This section applies only to Evo Notebook N620c and N610c models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 2. T urn the system board bottom side up with the rear panel facing you. 3. Insert the tip of a flat-blade scre wdriv er into the slot on the processor locking scre w . 4. T urn the screwdri ver counterclockwise 1 to release the processor (Figure 5-34).
5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 DC-DC Con ver ter Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 3. Lift the left and right edges of the DC-DC con verter board to disconnect the board from the system board (Figure 5-35). Figure 5-35. Removing the DC-DC Con ver ter Boar d 4.
5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 Modem Cable ✎ The modem cable is spared with the base enclosure. Modem cables are also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-36). Figure 5-36. Removing the Modem Cab le 4.
5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When installing the modem cable, route the cable along the path indicated in Figure 5-37.
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.1 cm 30.7 cm 25.0 cm 1.2 in 12.1 in 9.8 in W eight With 8-cell battery pack and optical drive in Media Ba y With 8-cell battery pack and Media Ba y weight sav er 2.
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 21.40 cm 28.50 cm 35.81 cm 8.46 in 11.22 in 14.10 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Ser vice Guide Specifications T able 6-3 Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB User capacity per drive 1 40.0 30.0 GB 20.0 GB 15.
Specifications Maintenance and Ser vice Guide 6–5 40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 t.
6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 Diskette Drive Diskette size 3.5 in Light On system Height 12.7 mm 0.5 in Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 CD-ROM Drive Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.
6–8 Maintenance and Ser vice Guide Specifications T able 6-6 DV D - R O M D r i v e Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
Specifications Maintenance and Ser vice Guide 6–9 T able 6-7 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 0.12 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
6–10 Maintenance and Ser vice Guide Specifications T able 6-8 AC A d a p t e r Dimensions Height Depth Width 2.79 cm 3.61 cm 9.40 cm 1.10 in 1.42 in 3.70 in W eight 0.18 kg 0.39 lb P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS nominal 1.
Specifications Maintenance and Ser vice Guide 6–11 T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DM.
6–12 Maintenance and Ser vice Guide Specifications T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audi.
Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000–00F DMA controller no .
6–14 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2–0BF Unused 0C0–0DF DMA controller no .
Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0–2F7 Unused 2F8–2FF Infrared por t 300–31F Unused 320–36F Unused 370–377 S.
6–16 Maintenance and Ser vice Guide Specifications T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memor y 128 KB 000A0000 - 000BFFFF Video memory 4.
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 2 Microphone Pin Signal Pin Signal .
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 3 Keyb oa rd/ Mo us e Pin Signal Pin Signal 1 Ke yboard/mouse data1 4 +5 VDC 2 Ke yboard/mouse data2 5 Ke yboard/mouse clock.
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 5 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receive + 7 Unused 4U n u.
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Serial Pin Signal Pin Signal 1 Carr ier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to.
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 8 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 No.
A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 9 Pa ra l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit .
Connector Pin Assignments Maintenance and Ser vice Guide A–7 Ta b l e A - 1 0 Dock ing Pin Signal Pin Signal 1 EBO XL 16 RD A T A 2A G N D 1 7 T R K 0 3 EBO XS1 18 WD A T A 4R E D 1 9 W G A T E 5A G.
A–8 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 31 A UGND 4 6 SRD Y 32 XA0/L OUT 47 EBO XS1/GND 33 XSD/MIC SN 48 RI1 EX 34 XA1/R OUT 49 GND 35 GND 50 SLCT LD0 36 GND 51 PE LD1 37 EXPCLK2 52 ACK LD2 38 +3.
Connector Pin Assignments Maintenance and Ser vice Guide A–9 Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 61 PD A T A1 LD9 76 DRT1 LIIC D A T 62 PD A T A2 LD10 77 DSR1 EX 63 PD A T A3 .
A–10 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 91 PS2 VCC 106 GND 92 SERIRQ 107 AD[15] 93 PS2 CLK 108 AD[13] 94 EXPREQ 109 A.
Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EA.
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 241440-001.
C–2 Maintenance and Ser vice Guide Figure C-1. PM2.5 × 2.5 Screw Location Ta b l e C - 1 Phillips Metric 2.5 × 2.5 Screw Color Qty Length Thread Head Width Black 1 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard driv e to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–3 Figure C-2. PM1.5 × 3.5 Screw Location Ta b l e C - 2 Phillips Metric 1.5 × 3.5 Screw Color Qty Length Thread Head Width Black 2 3.0 mm 2.0 mm 3.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.
C–4 Maintenance and Ser vice Guide Figure C-3. PM2.5 × 5.5 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 3 5.
Maintenance and Ser vice Guide C–5 Figure C-4. PM2.5 × 5.5 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Ev o Notebook N620c and N610c models —One screw that secures the f an to the heat sink (documented in Section 5.
C–6 Maintenance and Ser vice Guide Figure C-5. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the k e yboard to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the s wit ch cov er to the base enclosure (documented in Section 5.
C–8 Maintenance and Ser vice Guide Figure C-7. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the displa y ground cab le to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Evo Notebook N600c models —T wo scre ws that secure the top cover to the base enclosure in the hard drive ba y (documented in Section 5.
C–10 Maintenance and Ser vice Guide Figure C-9. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 M2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the syst em board to the base enclosure (documented in Section 5.
Maintenance and Ser vice Guide C–11 Figure C-10. 7.0 × 20.0 Bushing Guide Location Ta b l e C - 6 7.0 mm × 20.0 mm Bushing Guide Color Qty Length Thread Head Width Silver 2 20 mm n/a 7.0 mm Where used: Ev o Notebook N600c models only —T wo bushing guides that secure the system board to the base enclos ure (documented in Section 5.
C–12 Maintenance and Ser vice Guide Figure C-11. TM2.0 × 4.0 Screw Location Ta b l e C - 7 T orx Metric 2.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: Ev o Notebook N620c and N610c models —T wo scre ws that secures the top cov er to the system board (documented in Section 5.
Maintenance and Ser vice Guide C–13 Figure C-12. PM2.0 × 4.0 Screw Location Ta b l e C - 8 Phillips Metric 2.0 × 4.0 Screw Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N600c models only —One screw that secures the f an to the system board (documented in Section 5.
C–14 Maintenance and Ser vice Guide Figure C-13. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N620c and N610c models only —Three screws that secure the f an to the system board (d ocumented in Section 5.
Maintenance and Ser vice Guide C–15 Figure C-14. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4.
Maintenance and Ser vice Guide Index–1 Inde x A AC adapter spare part numbers 3–22 specifications 6–10 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–11 battery components.
Index–2 Maintenance and Service Guide Inde x network interface jack A–3 parallel connector A–6 RJ-11 jack A–2 RJ-45 jack A–3 serial connector A–4 speaker jack A–1 universal serial bus (U.
Inde x Maintenance and Ser vice Guide Index–3 G grounding equipment and methods 4–5 H hard drive location 1–33 , 1–35 , 1–40 OS loading problems 2–20 removing 5–8 security screw 1–40 s.
Index–4 Maintenance and Service Guide Inde x memory map specifications 6–16 microphone jack location 1–31 pin assignments A–1 mini PCI communications board removing 5–12 spare part numbers 3.
Inde x Maintenance and Ser vice Guide Index–5 PC Card eject button 1–33 , 1–35 PC Card slot 1–33 , 1–35 PC Card slot space savers 3–16 plastic parts 4–2 pointing device, troubleshooting .
Index–6 Maintenance and Service Guide Inde x speakers disconnecting 5–28 location 1–38 specifications AC adapter 6–10 battery 6–10 CD-ROM drive 6–7 CD-RW drive 6–9 computer 6–1 diskett.
Inde x Maintenance and Ser vice Guide Index–7 V vent 1–33 , 1–35 , 1–40 , 1–41 video troubleshooting 2–16 volume control buttons 1–31 W Windows application key 1–36 Windows logo key 1.
An important point after buying a device Compaq 279362-002 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 279362-002 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 279362-002 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 279362-002 you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 279362-002 will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 279362-002, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 279362-002.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 279362-002. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 279362-002 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
