Instruction/ maintenance manual of the product 2000 Compaq
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Operation and Reference Gu ide Second Edition (October 1999) Part Number 341252-002 Compaq Computer Cor poration.
Notice The info rmation in th is publica tion is subjec t to change without notic e. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
Contents About This Guide Text Conv entions ....................................................................................................... vii Symbols in Text ...................................................................................
iv Compaq 2000 Series UPS Operation and Reference Guide Installation continued Before Starting th e UPS ........................................................................................... 2-3 Connecting the External Battery Module.............
About This Guide v Battery Maintenance continued Replacing an External Battery Module .................................................................... 5-5 Step 1: Preparing th e UPS .................................................................
vi Compaq 2000 Series UPS Operation and Reference Guide Appendix C Specifications Physical Specifications ............................................................................................C-2 Input Specifications.............................
About This Guide This guide i s designe d to be used a s step-by-ste p instr uctions for installat io n and a s a ref erenc e for ope rati on, tr oubl esho otin g, an d fut ur e upgr ade s . Text Co nve ntio ns This doc ume nt uses t he foll owi n g conv entio ns to d i sti ngu ish el e ment s of te xt: Keys Keys app ear in boldface.
viii Compaq 2000 Series UPS Operation and Reference Guide Symbols in Text These s ymbol s may be fou n d in the te xt of this g uide. T hey ha ve the f ollow ing meanings. WARNING: Text set off in th is mann er ind icates th at failu re to f ollow d irection s in the warn ing could res ult in bod ily harm or loss of li fe.
About This Guide ix Any RJ-45 recep tacle marked with these s ymbols indicates a Netw ork Interface Conn ection. WARNING: To reduce the risk of electrical s hock, fire, or d amage to the equi pment , do not plug tele phone o r teleco mmunicat ions connectors in to this recep tacle.
x Compaq 2000 Series UPS Operation and Reference Guide WARNING: The 2000 Series UPS models weigh between 79 and 97 lb (36 to 44 kg) when fully ass embled.
About This Guid e xi ■ Technical suppo rt regist ration number (if app licable) ■ Product serial numb er(s) ■ Product m odel name ( s) an d num ber(s) ■ Applicable error messa ges ■ Add-on b.
Chap ter 1 Overview This chapter contains information on the following topics: ■ Compaq 2000 Series Unin terruptibl e Power System (UPS) mo dels ■ 2000 Se r ies U PS fro nt pa ne ls ■ 2000 Ser i.
1-2 Compaq 2000 Series UPS Operation and Reference Guide Compaq 2000 Series UPS Mo dels The 2000 Series in cludes the following UPS models: Table 1-1 2000 Series UPS Models UPS Mode l Part Number Comm.
Overview 1-3 Rear Panels The 2 00 0 Serie s UPS m odel s fe ature the f ollow in g r ear panel c onf igur a tion s: 9 1 2 3 4 5 6 7 8 10 Figure 1-2. Rear panel of T2000 and T2000j Communica tions port.
1-4 Compaq 2000 Series UPS Operation and Reference Guide 1 0 A M P 1 2 3 4 5 6 7 8 9 10 Figure 1-3. Rear panel of T2400h Communica tions port Network Tran sient Pr otector Battery connector Load segme.
Overview 1-5 1 0 A M P 1 2 3 4 5 6 7 8 9 10 Figure 1-4. Rear panel of T2400h-NA Communica tions port Network Tran sient Pr otector Battery connector Load segmen t 3 IEC-320 power inlet Load segmen t 2.
1-6 Compaq 2000 Series UPS Operation and Reference Guide Communications Port The 2000 Series UPS models include a communications port that allows the UPS to e xc han ge dat a wit h t he host c omp uter. Power mana ge me nt sof t ware (supplied by Compaq) gives users access to status reporting and po wer mana ge me nt fe atur e s.
Overview 1-7 This sequen ce might include: ■ Savin g wor k-in- pro gress t hro ugho ut t he netw ork. ■ Powering down non-critical devices, to ex tend the battery power avail a ble t o ot her de vic e s. ■ Afte r savi ng the ne ce ssar y info r mat i on, c om ple tin g the order l y de vice shut down.
1-8 Compaq 2000 Series UPS Operation and Reference Guide Compaq Scalable UPS Car d The Scalable UPS Card makes up to three UPS units appear as a s ingle virtual UPS to the host c omp uter a nd, w i t h Com paq P ower M ana ge men t Softwa re, allows scaling up the level of power protection available to the system.
Overview 1-9 Warranties $25,000 Computer Load Protection Guarante e To bac k up t he wide ra nge of fea t ur es of fer ed wit h the U PS, C ompa q pr o vide s a three-year limited warranty. In addition, Comp aq offers a $25,000 Computer Load Protection Guarantee (prov ided by the original equipmen t manufacturer).
Chap ter 2 Installation This c hap ter pr ovi des i nfor mati on o n the f oll owi ng top ics: ■ Installation req uirem ents ■ Procedures to co mplete before starting the UPS ■ Starting the UPS .
2-2 Compaq 2000 Series UPS Operation and Reference Guide Installatio n Requi rement s This secti on lists i tems needed to in stall the Com paq 2000 Series UPS m odels . Item(s) not supplied with the UPS kit Tools A medium flat-bladed and P hillips screwdriver may be needed .
Installation 2-3 All models ship with a computer interface cable. The comput er interface cable is not ne e de d for n orm a l oper ati on. If powe r ma na gem ent of the U PS is desired, conn ect the interface cable between the UPS communications port and the serial p ort on the host computer.
2-4 Compaq 2000 Series UPS Operation and Reference Guide C O M M . P O R T M . PO RT Figure 2- 1. Connecting t he exter nal battery module Connecting to the Communications Port The 2000 Series UPS models include a communications port fo r data exchange with the host computer.
Installation 2-5 CO M M P O R T COMM. PO Figure 2- 2. Connecting t he UPS/comput er interface cabl e Connecting the Network Transient P rotector The 2000 Series UPS models include a Network Transient Protector to provide surge protection for co nnected communications devices.
2-6 Compaq 2000 Series UPS Operation and Reference Guide Starting the UPS Starting the UPS f or the first tim e r e q uires the followin g procedures: ■ Checking the Battery Recharge Date label on t.
Installation 2-7 Connecting the UPS to Utility Po wer Connect the UPS to a gr oun ded utility power outlet. WARNING: To reduce the risk of electric sh ock or damag e to the equip ment, take these prec.
2-8 Compaq 2000 Series UPS Operation and Reference Guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Figure 2-5. Th e front pan el LED dis play an d controls Symbol – AC Input l evel Power cor d.
Installation 2-9 Chec k t he f ront pane l LED di spl a y: ■ LED 16 (ON LED, ) sh ould b e off , in dicat in g tha t no pow er i s available at the UPS output receptacles. ■ Eithe r AC I nput L ED 2 or 3 sh o ul d be gre en, indi c ati ng the util ity voltage is suitable.
2-10 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Operate mod e Press an d hol d the O N butt on ( ) until the LED 16 ( , ON LED) t urns green, indicating that power is available at the UPS output receptacles. The UPS will acknowledge compliance with a short beep.
Chap ter 3 Operation This chapter contains information on: ■ Precautions to be observed when using the UPS ■ UPS mode s of o perat i o n ■ Front pa nel c ontr ols ■ Front pa nel i ndica tor s .
3-2 Compaq 2000 Series UPS Operation and Reference Guide Precautio ns Obser ve the se prec auti ons w he n usi ng the Com paq 2 000 Ser ies U PS mode ls. WARNING: To reduce the risk of electrical sh ock from earth conductor leakage current: ■ Do not opera te a UPS tha t is dis connected fro m the uti lity power s ource.
Operation 3-3 Sleep Mode By def ault , the Sle e p mo de is d isabl ed. When t he Slee p mo de is disabl ed: ■ If t he batte r ies have bee n full y disc har ged, powe r ma y not be automatically restored to the output receptacles when utility power is restored.
3-4 Compaq 2000 Series UPS Operation and Reference Guide The f r ont pa nel i ncl u des t he fol low ing c ontr ols a n d i n dica tor s: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Figure 3-1.
Operation 3-5 Front Pa nel In dicato rs The fr ont pa nel L ED di spla y color s in dicat e the U PS sta t us : ■ Green LEDs indi cate normal conditions. ■ Red LED s pr o vide warn ing of exi s t in g or po tent ial pr oble m s. LEDs a re r efe rre d t o as LE D 1 thr oug h 16, a s desc ri be d in t his docum ent a tion.
3-6 Compaq 2000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED LED Color Meaning 5 Red No ground conne ction be tween ut ility po wer and the UPS . The line and neutr al conne ctions bet ween util ity powe r and the UPS are revers ed.
Operation 3-7 Load Level (LEDs 11-14) Table 3-5 Load L evel LEDs LED Color Meaning 11 Red Load on the UP S exceed s the ma ximum power a vailable. 12 Green Load on the UP S is approxi mately 67% to 100% of the maximum power availabl e. (LEDs 13 an d 14 are also green) 13 Green Load on the UP S is app roximately 66% of the max imum power available.
3-8 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Overc urre nt pr ote c ti on i s pr ovi de d u si ng t he re setta ble c irc uit br ea ke rs l ocat e d on the r ear pa ne l.
Operation 3-9 2 3 1 Figure 3-2. Opera te mode con trols ON LED ON button STAND BY bu tton Returni ng to Stan dby Mode When the UPS is in Operate mode (LED 16 , , is gree n), pr e ssi ng the STANDBY button ( ) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep.
3-10 Compaq 2000 Series UPS Operation and Reference Guide 2 1 Figure 3- 3. Standby m ode controls ON LED STAND BY bu tton IMPORTANT: ■ While in Standby mode, the UPS maintains the charge on the batteries, but no power is availab le at the output recep tacles.
Operation 3-11 Initiati ng a Self-test To initiate a self-test, press the TEST/ALA RM RESET button ( ) and hold for three second s. The UPS acknowledges compliance with five beeps .
3-12 Compaq 2000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an aud io alarm to warn the user that an alarm cond ition exists. IMPORTANT: Certain audio ala rms can be dis abled. See Chap ter 4, “Config uration,” for more informa tion.
Operation 3-13 Silencing an Audio Alarm To silence an audio alarm, p ress the TEST/ALARM RESET button. 1 Figure 3- 5. TEST/ALARM RES ET butto n TEST/ALA RM RESET but ton IMPORTANT: ■ Even though an audio alarm may be silenced, the condition tha t caused the alarm may still e xist.
Chap ter 4 Configuration This chapter contains information on the following topics: ■ Placing the UPS in Configure mode ■ Confi gura tio n para met e rs a nd t he ir L E D in di cat ors ■ Usin g.
4-2 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mo de The Compaq 2000 Series UPS models can enter the Configure mode wh ile in the Operate or Standby mod e.
Config uratio n 4-3 Configuration Pa rameters and th eir LED Indicat ors In the Conf i g ure m ode, the f r ont pane l LE D s 1 to 15 are a ssig ne d t o e le ve n confi g ur at io n par am e ter s 1 , detaile d in the following table. (LED 16 indicates the ON or OFF status of each parameter.
4-4 Compaq 2000 Series UPS Operation and Reference Guide Table 4-1 Configuration Paramet ers/LED Indicator s Parameter (LED) Parameter Name LED 16 Status Explanation 1 120/230 Nom On 1 Nominal u tility vo ltag e level is 120/230 VAC. 2 110/220 Nom On 1 Nominal u tility vo ltag e level is 110/220 VAC.
Config uratio n 4-5 Table 4-1 Conf igura t io n Par am e t ers / LED I ndi cato r s continued Parameter (LED) Parameter Name LED 16 Status Explanation 8 AC Input F ailure On (default) En ables an au dio alarm when the utili ty voltage is outside th e UPS oper ating ran ge.
4-6 Compaq 2000 Series UPS Operation and Reference Guide Chang ing Conf igur ation Para meter s The C onfi gure mode c a n be e nte r ed fr om the O pera te or St a nd by mo de. IMPORTANT: If the STAND BY button is pres sed wh ile in the Config ure mode, the UPS will enter Standby mode, and power to the load segments will ce ase.
Config uratio n 4-7 NOTE: For nominal vo ltage c onfiguration paramete rs 1, 2, 3, and 10—selecting an ON value for an y one para meter au tomatical ly sets th e other three pos sibili ties to OF F. 5. To scr oll t hrou gh the c o nf igur ati on par ame ter s, pres s the O N b ut t on ( ).
4-8 Compaq 2000 Series UPS Operation and Reference Guide Figure 4-4. Optimal—Ut ility v oltage f luctuating within th e UPS oper ating range Operating Range Utility V oltage + 20% - 20% Time V oltage Nominal Figure 4-5.
Config uratio n 4-9 ■ If the utility voltage freque ntly varies outside t he UP S o perating range (see Fi g 4-6) , consi der c han ging f rom norm a l to e xten ded ra nge (+20% to –35%). This pro vi des more tolerance to brief util ity vo ltage fluctuation s.
Chap ter 5 Battery Maint ena nce This chapter contains information on the following topics: ■ Precautions to be observed when maintaining or replacing external battery module s ■ Char gi ng batte .
5-2 Compaq 2000 Series UPS Operation and Reference Guide Precautio ns WARNING: There is a risk of person al inju ry from th e hazardous energy lev els associated with UPS ba ttery m odules. T he mainten ance and rep lacemen t of battery modu les must b e carried out b y qualifi ed service p ersonn el.
Battery Ma in te na nce 5-3 IMPORTANT: Before handling a tower UP S, make su re that th e UPS is on a flat, stable surface. Chargi ng Ba tteries The Compaq 2000 Series UPS models automatically charge the batteries when connected to utilit y power. No user interve ntion i s req uired w hile the UPS is in use.
5-4 Compaq 2000 Series UPS Operation and Reference Guide Verify that battery module replacement is required by initiating a UPS self- test. If LED 10 remains red, rep lace the battery module. NOTE: Depend ing on usag e and environ mental con dition s, the b attery m odule sh ould last three to s ix years.
Battery Ma in te na nce 5-5 Replacing an External Battery Mo dule There are two options fo r replacing a UPS external battery module: ■ Poweri ng of f the UP S be for e rem ovin g the batter y mo du.
5-6 Compaq 2000 Series UPS Operation and Reference Guide Step 2: Removing the External Batter y Module Use this procedure to remov e the external battery module: 1. Disconnect the battery cables from the UPS. CAUTION: It is n ormal for a s mall amoun t of elect rical arcing to occur wh en disconn ecting an extern al batter y module from a UPS.
Battery Ma in te na nce 5-7 Step 3: Installing a New Battery Modul e Connect the batter y cables from the new external batter y module to the battery receptacle on the UPS. CAUTION: It is n ormal for a s mall amoun t of elect rical arcing to occur wh en connecting an external ba ttery modu le to a U PS.
5-8 Compaq 2000 Series UPS Operation and Reference Guide Step 4: Testing a New Battery Modul e After insta l l ing t he new ba ttery m odule, press t he TEST/ A L ARM RE SET button. For inf or matio n on r unning a se lf- test, se e Cha pter 3, “ O per a tion.
Battery Ma in te na nce 5-9 Care and Storage of Batteries To maximi ze battery life: ■ Minimize the amount of time th e UPS is using battery power. Match UPS configurati on with the utility v oltage. See Chapter 4, “Configu ration,” for more info rmation.
Chap ter 6 Troubleshooting This cha p ter pr o vides i nform ati on on the f oll owing t opics: ■ Trouble sh oot ing pr oble m s that oc cur d uri ng U PS star t ■ Trouble sh oot ing pr oble m s t.
6-2 Compaq 2000 Series UPS Operation and Reference Guide Troubleshoo ting Du ring Star t If proble ms oc cur w hen star ting the Com pa q 2 000 Seri e s UPS m odel s, sele c t the appropriate symptom for p ossible causes and actions suggested.
Trouble sho oti ng 6-3 Troubleshoo ting A fter Start For pr ob lems tha t occ ur af ter the U PS has gone t hrou gh the sta rtu p self- t e st sequence, these suggested actions address possible causes.
6-4 Compaq 2000 Series UPS Operation and Reference Guide Table 6-2 Troublesh ooting Gu ide (Afte r Start) continued Symptom Possible Ca use Sugges ted Acti on UPS fre quently switches between utility an d batt ery power Utility pow er variat ions The utility voltag e is freq uently outside th e UPS opera ting ran ge.
Trouble sho oti ng 6-5 Table 6-2 Troublesh ooting Gu ide (Afte r Start) continued Symptom Possible Ca use Sugges ted Acti on LED 10 is flashi ng red; audio alar m cannot be silenced Internal UP S overvol tage condit ion exists Shut down the UPS . Contact a n authorized s ervice pro vider.
Appen dix A Regulatory Complia nce Notices Federal Communicat ions Commission Notice Part 15 of the Feder a l Com m unic a tio ns C ommissi on ( F C C) R ules a nd Regula t io ns has es tabl ishe d Rad io Fre quenc y (RF) emi s sion l imi ts to pr ovi de an interference-free rad io frequ ency spectrum.
A-2 Compaq 2000 Series UPS Operation and Reference Guide Class A Equipment This equipment has bee n tested and found to comply wi th the limits for a Clas s A digital device, pursuant t o Part 15 of the FCC Ru les.
Regulatory Com plian ce Notices A-3 Declaration of Conformity for Products Mar ked with the FCC logo - United States Only This device complies with Part 15 of the FCC Rule s.
A-4 Compaq 2000 Series UPS Operation and Reference Guide Canadia n Notice (Avis Cana die n) Class A Equipment This Class A digital a pparatus m eets all r e q uirements of the Ca nadian Inter fer e nce- Ca usi ng Eq uipme nt Re gula t io ns.
Regulatory Com plian ce Notices A-5 Japanese Notice Ju ly 14 v ers io n Taiwanese Notice.
A-6 Compaq 2000 Series UPS Operation and Reference Guide Battery Re placemen t Notic e Your UPS is provided with a Sealed Lead Aci d battery pack. There is a danger of ex plosi on a nd ri sk of pe rs onal i njur y if the ba tter y is i ncor rec tly r epla c ed or mistreated.
Appen dix B Electrostatic Discharge To prevent damaging the system, b e aware of the precautions you n eed to follow w he n set ting up t he s yste m or hand ling pa rts. A di schar ge of s tatic elect ricity f rom a f inge r or othe r c onduc tor m a y dam age system boar ds or other static-se nsitive de vices.
B-2 Compaq 2000 Series UPS Operation and Reference Guide Groundin g Metho ds There are several method s for grounding. Use on e or more of th e following methods whe n handli ng or installi ng electrostatic-se nsitive parts : ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
Appen dix C Specifications This appendix p rovides specifications that apply to Co mpaq 2000 Series UPS model s: ■ Physical sp ecifications ■ Input specifications ■ Output specifications ■ Ove.
C-2 Compaq 2000 Series UPS Operation and Reference Guide Physical Specif ications Table C-1 Physical Specifications - Mo dels T2000 and T2000j Device Feature U.S. Metric UPS Dimensions Width 7.0 in 178 mm Height 8.8 in 224 mm Depth 17.1 in 444 mm Weight 32 lb 15 kg External Battery Module Dimensions Width 7.
Specifications C-3 Input S peci fic atio ns Table C-3 Input Specifi cations – Per M odel UPS Model Utility Voltage Freque ncy (Hz) Nominal Utility Voltage (VAC) Power Cord Supplied T2000 50 100, 110.
C-4 Compaq 2000 Series UPS Operation and Reference Guide Output Specifi cations Table C-4 Output Specifications – Per Mo del UPS Model Nominal Power Rating (VA) Load Segment # Output Recep tacles T2.
Specifications C-5 Table C-5 Output Specifications – 2000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 100 102 110 to 127 115 208 204 220 to 240 230 S.
C-6 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Table C-6 Overcu rrent P rotect ion – P er Mod el UPS Mode l Input Protection T2000 Circuit breakers for each l oad se.
Specifications C-7 Battery Run time Table C-8 Estimated Battery Runtime (M inutes) Load (VA) 2000 Models 2400 Mod els 450 58 108 500 51 97 600 36 81 700 30 62 800 26 54 900 23 48 1000 20 43 1200 14 36.
C-8 Compaq 2000 Series UPS Operation and Reference Guide Environme ntal Speci fications Table C-9 Environmental Specifications – 2000 Series UPS Models Feature Specificat ion Operating temperatu re .
Index Numbers and Symbols 2000 Series UPS See Uninterrupt ible Power System 2000 S eries A AC Input Failure disabl in g audi o ala rm 4- 5 enab l ing a udi o a lar m 4-5 AC Input LEDs expla ine d 3-5 .
2 Compaq 2000 Series UPS Operation and Reference Guide new recommendation against keeping spares 5 -4 when to obtain 5-4 recharge d ate See Battery Recharge Date label runtime specifications C -8 spar.
Index 3 disabl in g audi o ala rm 4- 5 enab l ing a udi o a lar m 4-5 changing 4 -6 Low Battery confi g ur at io n par am e ter s expla ine d 4-4 specifying audio alarm 4 -4 nominal utility voltage le.
4 Compaq 2000 Series UPS Operation and Reference Guide warranties 1-10 Federa l Com m unic ati o ns Commi ssi on ( FC C) no t i c e A- 1 cables A-3 FCC Class A compliance A-2 FCC Cla ss B c omp lia nc.
Index 5 connecting the Network Transient Protector 2-5 connecting the Network Transient Protector, illustrated 2-5 connecting to utility powe r 2-7 installing an exter nal battery module 2 -3 installi.
6 Compaq 2000 Series UPS Operation and Reference Guide expla ine d 4-4 rela ted co nfi gura t i o n parameters 4 -4 nominal utility voltage range expla ine d 4-4 rela ted co nfi gura t i o n parameter.
Index 7 power cord cords sh ippe d wit h the UPS 2-2 requirement for addi tional cord 2 -3 solution for additi o nal cord 2 -3 Power M ana ge me nt Sof twar e See Compa q Powe r Ma na gem e nt Softwar.
8 Compaq 2000 Series UPS Operation and Reference Guide expla ine d 3-3 specifications battery C-7 battery runtime C-8 environmental C -9 input C- 3 outp ut C-4 overc urr ent pr otec t io n C-6 over vi.
Index 9 V VCCI Notice fo r Japan A-5 volta ge le vel, nomi nal , confi gur ing 4- 4 volta ge ra nge, nomi nal , confi gur ing 4- 4 W warning batte r y ha ndl i ng i x electrical shock ix high ea rt h .
An important point after buying a device Compaq 2000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 2000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 2000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 2000 you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 2000 will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 2000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 2000.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 2000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 2000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
