Instruction/ maintenance manual of the product 110 Compaq
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b Maintenance and Service Guide Compaq Ar mada 110 and Compaq Ev o N110 Document P ar t Number : 238850-003 December 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2001 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, Armada, and Evo are trademarks of Compaq Information T echnologies Group, L.P in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.
Maintenance and Serv ice Guide iii Contents 1 Product Description 1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . .
iv Maintenance and Ser vice Guide Contents 2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14 2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15 2.13 No OS Loading from Diskette Drive . . . . . . . . 2–16 2.14 No OS Loading from CD- or DVD-ROM Drive .
Maintenance and Serv ice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
Maintenance and Serv ice Guide 1–1 1 Pr oduct Description 1.1 Models and Features The Compaq Armada 110 and Evo N110 Series notebooks of fer adv anced modularity , Intel Pentium III or Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support.
1–2 Maintenance and Ser vice Guide Product Description Models Computer models are sho wn in T able1-1. T able 1-1 Compaq Armada 110 and Ev o N110 Models and Model Naming Con ventions Key N11 P 100 4.
Product Description Maintenance and Serv ice Guide 1–3 12 3 4 5 6 7 89 1 0 1 1 N 1 1P1 0 04 X2 0 V C2 5 2 K L Danish Dutch European Fr e n c h F rench Canadian German Greek/P olish 470028-444 470028-464 470028-442 470028-449 470028-417 470028-454 470028-459 Italian Spanish Swedish/Finnish Swiss U .
1–4 Maintenance and Ser vice Guide Product Description 12 3 4 5 6 7 89 1 0 1 1 N11 C 100 4X 20 D C 12 8M L Asia P acific/Thai Aus t ra l ia n Danish Fr e n c h F rench Canadian German Italian Japane.
Product Description Maintenance and Serv ice Guide 1–5 12 3 4 5 6 7 89 1 0 1 1 The fo llowing Compaq Ar mada 110 computer models use configuration code KFKZ.
1–6 Maintenance and Ser vice Guide Product Description Features ■ Processors, v arying by computer model: ❏ 1.0-GHz or 850- or 800-MHz Intel Pentium III processors, with 256-KB integrated cache, v arying by computer model ❏ 1.
Product Description Maintenance and Serv ice Guide 1–7 ■ Displays, v arying by computer model: ❏ 14.1-inch, SXGA, CTFT (1024 × 768) display , with ov er 16.8 million colors ❏ 12.1-inch, SVGA, CTFT (800 × 600) display , with o ver 16.8 million colors ■ Full-size T ouchP ad keyboard ■ Mini PCI 56K V .
1–8 Maintenance and Ser vice Guide Product Description 1.2 Security If the notebook you are servicing has a password and you kno w the password, follo w these steps to disable or clear the password: 1. Access PhoenixBIOS Setup Utility (PSU) by turning on the computer and pressing F10 when the Compaq logo displays on the screen.
Product Description Maintenance and Serv ice Guide 1–9 4. Reassemble the computer . 5. Connect A C po wer to the computer . Do NO T reinsert the battery pack at this time. 6. T urn on the computer . 7. All passwords and all CMOS settings are clear .
1–10 Maintenance and Ser vice Guide Product Description Setting Standb y Standby is initiated b y pressing the Fn+F4 hotkeys or automatically by the computer if it reaches the def ined percentage of battery pack po wer remaining. When Standby is initiated, se veral subsystems will po wer off to conserv e energy .
Product Description Maintenance and Serv ice Guide 1–11 1.4 Computer External Components The external components on the display and left side of the computer are sho wn in Figure 1-2 and described in T able 1-2.
1–12 Maintenance and Ser vice Guide Product Description The computer right side and rear panel components are sho wn in Figure 1-3 and described in T able 1-3.
Product Description Maintenance and Serv ice Guide 1–13 5 K eyboard/mouse connector Connects an optional full-sized k e yboard or a mouse. When this connector is used, both the e xter nal and computer ke yboard and pointing de vice are activ e. An optional splitter/adapter allows both an e xternal ke yboard and mouse to be used at the same time.
1–14 Maintenance and Ser vice Guide Product Description The computer ke yboard components are shown in Figure 1-4 and described in T able 1-4. Figure 1–4: Ke yboard Components 238850-003.
Product Description Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 4 Ke yboard Components Item Component Function 1 Fn key Used with hotke ys to perf or m preset hotke y functions. 2 Caps lock ke y T ur ns on the caps lock function. 3 F1 through F12 function ke ys P erf or m preset functions .
1–16 Maintenance and Ser vice Guide Product Description The components on the top of the computer are sho wn in Figure 1-5 and described in T able 1-5. Figure 1–5: T op Components T abl e 1-5 T op Components Item Component Function 1 Speak ers (2) Produce stereo sound.
Product Description Maintenance and Serv ice Guide 1–17 3 Battery light Green steady: Batter y charging is complete . Red steady: Batter y pac k is charging. Red blinking: Battery pack is being queried, computer cannot communicate with battery pack, or battery pack is bad.
1–18 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-6.
Product Description Maintenance and Serv ice Guide 1–19 T able 1-6 Bottom Components Item Component Function 1 Mini PCI slot cov er Contains the mini PCI modem or network interface card.
1–20 Maintenance and Ser vice Guide Product Description 1.4 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog” and Chapter 5, “Remov al and Replacement Procedures.
Maintenance and Serv ice Guide 2–1 2 T r oubleshooting Å W ARNING: Only author iz ed technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassemb ly/module lev el repair .
2–2 Maintenance and Ser vice Guide T roubleshooting Using the PhoenixBIOS Setup Utility The PhoenixBIOS Setup Utility (PSU) is built into the system. Y ou can configure the system BIOS and modify or restore f actory default settings, such as date and time, types of disk dri ves, po wer management, and password settings.
T roubleshooting Maintenance and Serv ice Guide 2–3 T r oubleshooting Flo wcharts for P or table Computer s T able 2-1 T roubleshooting Flo wchar ts Overview Section Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.
2–4 Maintenance and Ser vice Guide T roubleshooting 2.1 Initial T roub leshooting Connecting to network or modem? Go to Section 2.20, Network or Modem Connection. Begin T roubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error Messages? Keyboard/ pointing device working? Go to Section 2.
T roubleshooting Maintenance and Serv ice Guide 2–5 2.2 No P ower , P ar t 1 No Power (Power LED is off). 1. Reseat power cables in docking station and at the AC outlet. 2. Ensure AC power source is active. 3. Ensure power strip is working. Done Remove from docking station if applicable.
2–6 Maintenance and Ser vice Guide T roubleshooting 2.3 No P ower , P ar t 2 Continued from Section 2.3, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving to another computer , or replacing it.
T roubleshooting Maintenance and Serv ice Guide 2–7 2.4 No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
2–8 Maintenance and Ser vice Guide T roubleshooting 2.5 No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
T roubleshooting Maintenance and Serv ice Guide 2–9 2.6 No Video, P ar t 1 A N Standalone or Docking Station? No Video. Replace one at a time. T est after each item: 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.7 No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check for notebook properly seated in docking station, bent pins on cable, and for monitor connection.
T roubleshooting Maintenance and Serv ice Guide 2–11 2.8 Non-Functioning Doc king Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace these docking station components one at a time. Check computer operation after each replacement: 1.
2–12 Maintenance and Ser vice Guide T roubleshooting 2.9 No Operating System (OS) Loading Hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. Diskette drive, go to Section 2.13. CD-/DVD-ROM drive, go to Section 2.14.
T roubleshooting Maintenance and Serv ice Guide 2–13 2.10 No OS Loading fr om Hard Drive, P ar t 1 Go to Section 2.17, Non-Functioning Device. Y Done N OS not loading from hard drive. Non- system disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2.
2–14 Maintenance and Ser vice Guide T roubleshooting 2.11 No OS Loading fr om Hard Drive, P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board.
T roubleshooting Maintenance and Serv ice Guide 2–15 2.12 No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus (see note). Done N Install OS and reboot (see note).
2–16 Maintenance and Ser vice Guide T roubleshooting 2.13 No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Non- System Disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
T roubleshooting Maintenance and Serv ice Guide 2–17 2.14 No OS Loading fr om CD- or D VD-R OM Drive Y Done N Bootable disk in drive? Disk in drive? No OS loading from CD- or DVD-ROM drive. Install bootable disk and reboot computer . Go to Section 2.
2–18 Maintenance and Ser vice Guide T roubleshooting 2.15 No A udio, P ar t 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally and/or externally . Go to Section 2.16, No Audio, Part 2.
T roubleshooting Maintenance and Serv ice Guide 2–19 2.16 No A udio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? 1. Replace internal speakers. 2. Replace audio board, if applicable.
2–20 Maintenance and Ser vice Guide T roubleshooting 2.17 Non-Functioning Device Done Any physical device? Y N Unplug the non-functioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS.
T roubleshooting Maintenance and Serv ice Guide 2–21 2.18 Non-Functioning Ke yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable).
2–22 Maintenance and Ser vice Guide T roubleshooting 2.19 Non-Functioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
T roubleshooting Maintenance and Serv ice Guide 2–23 2.20 Netw ork or Modem Connection Y Disconnect all power from the notebook and open. No network/modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3–2: Computer System Major Components 238850-003.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–3 T able 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Displays 14.1-inch, XGA, CTFT (used only with computer models with 1.0-GHz processors) 14.
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued) 238850-003.book Page 4 Friday, December 21, 2001 2:53 PM.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 5 Heat sink (used only with computer models with 1.
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued) 238850-003.book Page 6 Friday, December 21, 2001 2:53 PM.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 13 Processor s 1.
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Plastics Kit Components Figure 3–3: Plastics Kit Components T able 3-2 Plastics Kit Components Spare P ar t Number 233562-001 Ite.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–9 3.4 Har dware Kit Components Figure 3–4: Hard ware Kit Components T able 3-3 Hard ware Kit Components Spare P ar t Number 234005-001 Item Description 1 F an bracket 2 Optical drive alignment rail 3 Hard drive brac ket 238850-003.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Cable Kit Components Figure 3–5: Cable Kit Components T able 3-4 Cable Kit Components Spare P ar t Number 234006-001 Item Description 1 Diskette driv e cable (2) 2 T ouchPad cab le 3 RJ-11 cable 4 RJ-45 cable 238850-003.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–11 3.6 Mass Storage Devices Figure 3–6: Mass Storage Devices T able 3-5 Mass Storage Devices Item Description Spare P ar t Number 1 Dis.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.7 Miscellaneous T able 3-6 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Communication boar ds T yp.
Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3–13 External A C adapter 50W slim A C adapter 163444-001 163444-291 Logo kit 233556-001 Memory expansion boards 128 MB at 133 MHz 64 MB at 133 MHz 256 MB at 100 MHz 128 MB at 100 MHz 64 MB at 100 MHz 212682-001 212681-001 167136-001 135244-001 135243-001 Screw kit (includes M2.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries Plastic P ar ts Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a drive, a void touching the connector . ■ Handle dri ves on surfaces that ha ve at least one inch of shock-proof foam.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4–5 ■ Place reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or non-conducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4–7 ❏ Non-conducti ve plastic bags, tubes, or boxes ❏ Metal tote boxes ❏ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. All scre ws removed during disassembly are P0 Phillips scre ws. There are four dif ferent sized screws that must be remo ved and replaced when servicing the computer .
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–3 5.2 Disassembl y Sequence Char t Use the chart belo w to determine the section number to be referenced when removing computer components. T able 5-1 Disassembly Sequence Chart Section Description # of Screws Removed 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer . Consult the computer Har dwar e Guide for instructions on the follo wing steps: 1.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–5 5.4 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Plastics Kit (spare part number 233562-001). Refer to Figure 5-2 for the computer feet locations.
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Mini PCI Comm unication Board 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the front facing you. 3. Remov e the screws 1 that secure the mini PCI compartment cov er to the base enclosure (Figure 5-3).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–7 5. Remov e the mini PCI compartment cov er . 6. Pull aw ay the plastic retention clips on each side of the mini PCI communication board 1 (Figure 5-4). The board tilts upward. 7.
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 LED Co ver 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer top side up with the front facing you. 3. Open the computer . 4. Lift up the left edge of the LED cov er 1 (Figure 5-5).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–9 5.7 Ke yboard 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two M2.5 × 5 scre ws securing the keyboard to the base enclosure 1 (Figure 5-6). 4. Swing the back edge of the ke yboard up and forward 2 until it rests on the top cov er .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–11 5. Release the zero insertion force (ZIF) connector to which the ke yboard cable is connected 1 and disconnect the keyboard cable from the system board 2 (Figure 5-7). Figure 5–7: Disconnecting the Ke yboard Cable 6.
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Optical Drive 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–13 2. Remov e the M2.5 × 4.5 screw that secures the optical dri ve to the heat sink 1 (Figure 5-8). 3. Push the back edge of the optical dri ve 2 to the right to disconnect it from the connector on the system board.
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Displa y ✎ When the display scre ws are removed, the display assembly is unsupported. Make sure to pro vide support for the display assembly when removing the display scre ws.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–15 4. Remov e the two M2.5 × 4.5 scre ws securing the hinge cov ers to the display hinges 1 (Figure 5-9).
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Position the computer with the front facing you. 7. Open the computer . 8. Remov e the M2.5 × 4.5 screw securing the display ground cable to the base enclosure 1 (Figure 5-10).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–17 ✎ T o ensure proper alignment of the display when replacing it, loosely install the scre ws in the 1 , 2 , 3 , 4 , 5 sequence indicated in Figure 5-11. After all scre ws hav e been loosely installed, tighten them.
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Heat Sink 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–19 2. Remov e the four M2.5 × 7 screws 1 and the M2.5 × 4.5 scre w 2 securing the heat sink to the base enclosure (Figure 5-12). Figure 5–12: Removing the Heat Sink Scre ws 238850-003.
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Lift the front edge of the heat sink and swing it up and back until the shield rests at a 45-degree angle 1 (Figure 5-13). 4. Pull the heat sink aw ay from the base enclosure at a 45-degree angle 2 and remo ve it from the base enclosure.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–21 Follo w these steps to replace a damaged thermal pad: a. Carefully peel the old thermal pad from the heat sink area. b . Use a plastic straight edge tool (such as a credit card) to remov e any thermal pad residue.
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–23 2. Slide the processor le ver to the left 1 and then swing it up and forward 2 until it is vertical (Figure 5-14). 3. Lift the outside edges of the processor straight up to remov e it from the system board 3 .
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 T op Co ver 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–25 3. Remov e the 10 M2.5 × 7 screws 1 and the three M2.5 × 4.5 scre ws 2 securing the top cover to the base enclosure (Figure 5-15). Figure 5–15: Removing the T op Cover Scre ws 238850-003.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the computer top side up with the front facing you. 5. Disconnect the diskette dri ve cable from the lo w insertion force (LIF) connector on the system board 1 (Figure 5-16).
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–27 5.13 Diskette Drive 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two M2.5 × 4.5 scre ws securing the diskette dri ve to the top cov er 1 (Figure 5-17). 4. Remov e the tape adhering the diskette dri ve and T ouchPad cables to the top cov er 2 .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–29 5.14 T ouchP ad 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the M2.5 × 4.5 screw 1 securing the T ouchPad bracket to the top co ver (Figure 5-18). 3. Slide the T ouchPad bracket forw ard 2 . 4. Lift the T ouchPad bracket up and remo ve it from the top cove r 3 .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–31 5. Remov e the T ouchPad board and cable from the top cov er (Figure 5-19). Figure 5–19: Removing the T ouchP ad Re verse the abov e procedure to install the T ouchPad. 238850-003.
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Har d Drive Ä CA UTION: T o prev ent damage to the computer and hard drive and loss of inf or mation, shut down the computer bef o re remo ving the hard drive from the computer .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–33 2. Remov e the three M2.5 × 5.5 screws 1 securing the hard dri ve and hard dri ve bracket to the base enclosure (Figure 5-20). 3. Remov e the hard driv e bracket 2 from the base enclosure.
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Disk Cell Real Time Cloc k (R TC) Batter y 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–35 2. Lift the edge of the battery to disconnect it from its socket (Figure 5-21). Figure 5–21: Removing the Disk Cell Battery Re verse the abov e procedure to install the disk cell R TC battery .
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 F an 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ LED cov er (Section 5.6) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–37 2. Remov e the two M2.5 × 4.5 scre ws 1 securing the fan bracket and fan to the system board (Figure 5-22). 3. Disconnect the fan cable from the system board 2 . 4. Remov e the fan bracket 3 and f an 4 from the base enclosure.
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When installing the fan, route the fan cable 1 under the clip 2 on the processor mount as indicated in Figure 5-23.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–39 5.18 System Boar d 1. Prepare the computer for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Mini PCI communications board (Section 5.
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the four M2.5 × 7 screws from the bottom of the base enclosure securing the system board to the base enclosure (Figure 5-24). Figure 5–24: Removing the Exterior System Boar d Screws 4.
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–41 5. Remov e the M2.5 × 5.5 screw 1 securing the optical dri ve alignment rail to the base enclosure (Figure 5-25). 6. Remov e the two M2.5 × 5.5 scre ws 2 securing the system board to the base enclosure.
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 9. Make sure the PC Card eject b utton 1 is fully depressed (Figure 5-26). 10. Lift up the front edge of the system board until the board is at a 45-degree angle 2 . 11. Pull the system board aw ay from the base enclosure at a 45-degree angle 3 .
Remov al and Replacement Procedures Maintenance and Serv ice Guide 5–43 ✎ When installing the system board, route the microphone cable 1 through the slot 2 on the right side of the system board as indicated in Figure 5-27. Figure 5–27: Routing the Microphone Cable 238850-003.
Maintenance and Serv ice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Height Depth Width 12.5 in 1.7 in 9.8 in 318 mm 42 mm 248 mm W eight 7.1 to 7.4 lb depending on displa y configuration 3.
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Relative Humidity (non-condensing) Operating Nonoperating 20 to 80% 20 to 90%, 101.
Specifications Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 8.42 in 11.22 in 14.10 in 21.40 cm 28.50 cm 35.81 cm Number of colors Up to 16.8 million Contrast ratio 180:1 Brightness >150 nits typical Pixel resolution Pitch Fo r ma t Configuration 1024 × 768 RGB vertical str ipe 0.
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 12.1-inch SV GA, TFT Display Dimensions Height Depth Width 7.83 in 10.83 in 12.10 in 19.90 cm 27.50 cm 30.74 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness >120 nits typical Pixel resolution Pitch Fo r ma t Configuration 800 × 600 RGB vertical str ipe 0.
Specifications Maintenance and Serv ice Guide 6–5 T able 6-4 10.0-GB Hard Drive 20.0 GB 15.0 GB 10.0 GB User capacity per drive 1 20.0 GB 15.0 GB 10.0 GB Drive height (in mm, with drive frame) 9.5 mm 9.5 mm 9.5 mm Drive width (in mm, with drive frame) 70.
6–6 Maintenance and Ser vice Guide Specifications 20.0 GB 15.0 GB 10.0 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 4 293–560 512 25,800 2 398–731 512.
Specifications Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 5 Diskette Drive Diskette size 3.5 inch Light On system Height 0.5 in 12.7 mm Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
6–8 Maintenance and Ser vice Guide Specifications T able 6-6 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter .
Specifications Maintenance and Serv ice Guide 6–9 T able 6-7 DV D - RO M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter .
6–10 Maintenance and Ser vice Guide Specifications T able 6-8 AC A d a p t e r W eight 0.45 lb 0.21 kg P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 100 to 240 V A C RMS Nominal 1.5 A RMS 50 to 60 Hz Nominal 4/50 kV 238850-003.
Specifications Maintenance and Serv ice Guide 6–11 T able 6-9 Battery Pac ks Dimensions Lithium ion (Li ion) Height Length Width We ig h t Cells Nick el Metal Hydride (NiMH) Height Length Width We ig h t Cells 0.83 in 3.15 in 6.55 in 0.97 lb 9 Li ion 0.
6–12 Maintenance and Ser vice Guide Specifications T able 6-10 System DMA Hard ware DMA System Function DMA0 Av ailable f or audio DMA1 Enter tainment audio (default; alternate = DMA0, DMA3, none) D.
Specifications Maintenance and Serv ice Guide 6–13 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A u .
6–14 Maintenance and Ser vice Guide Specifications T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specifications Maintenance and Serv ice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF unused 0C0 - 0DF DMA controller no .
6–16 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 unused 2F8 - 2FF Infrared port 300 - 31F un used 320 - 36F un used 370 - 377 .
Specifications Maintenance and Serv ice Guide 6–17 T able 6-13 System Memory Map Size Memory Address System Function 640 K 00000000 - 0009FFFF Base memory 128 K 000A0000 - 000BFFFF Video memor y 48 .
Maintenance and Serv ice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground 2 1 Ta b l e A - 2 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 2 1 238850-003.
A – 2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 3 Keyb oa rd/ Mou se Pin Signal Pin Signal 1 K eyboard/mouse data1 4 +5 VDC 2 K eyboard/mouse data2 5 Ke yboard/mouse cloc.
Connector Pin Assignments Maintenance and Serv ice Guide A – 3 Ta b l e A - 5 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d 6 5 4 3 2 1 7 8 Ta b l e A - 6 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground 238850-003.
A – 4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Signal ground 1 6 9 5 238850-003.
Connector Pin Assignments Maintenance and Serv ice Guide A – 5 Ta b l e A - 8 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
A – 6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 9 Pa ra l l el Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit.
Maintenance and Serv ice Guide B – 1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input features enable the computer to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B – 2 Maintenance and Ser vice Guide P ow er Cord Set Requirements 3. The po wer cord set must hav e a minimum current capacity of 10A and a nominal voltage rating of 125 or 250 v olts A C, as required by each country ’ s power system.
P ow er Cord Set Requirements Maintenance and Serv ice Guide B – 3 Notes 1. The flexible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size. Po wer cord set fittings (appliance coupler and wall plug) must bear the certif ication mark of the agency responsible for e v aluation in the country where it will be used.
Maintenance and Serv ice Guide C – 1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 233656-001.
C – 2 Maintenance and Ser vice Guide Screw Listing Ta b l e C - 2 M2.5 × 4.5 Screw Color Qty Length Thread Head Width Black 15 4.5 mm M2.5 4 mm Where used: 2 screws securing the hinge cov ers to the display hinges (documented in Section 5.6). 238850-003.
Screw Listing Maintenance and Serv ice Guide C – 3 Ta b l e C - 2 M2.5 × 4.5 Screw (Continued) Color Qty Length Thread Head Width Black 15 4.5 mm M2.5 4 mm Where used: 1 1 screw securing the optical drive to the heat sink (documented in Section 5.8) 2 1 screw securing the displa y ground cable to the base enclosure (documented in Section 5.
C – 4 Maintenance and Ser vice Guide Screw Listing Ta b l e C - 2 M2.5 × 4.5 Screw (Continued) Color Qty Length Thread Head Width Black 15 4.5 mm M2.5 4 mm Where used: 1 3 screws securing the top cov e r to the base enclosure through the battery ba y (documented in Section 5.
Screw Listing Maintenance and Serv ice Guide C – 5 Ta b l e C - 2 M2.5 × 4.5 Screw (Continued) Color Qty Length Thread Head Width Black 15 4.5 mm M2.5 4 mm Where used: 1 2 screws securing the disk ette dr iv e to the top cov er (documented in Section 5.
C – 6 Maintenance and Ser vice Guide Screw Listing Ta b l e C - 2 M2.5 × 4.5 Screw (Continued) Color Qty Length Thread Head Width Black 15 4.5 mm M2.5 4 mm Where used: 2 screws securing the f an and fan brac ket to the base enclosure (documented in Section 5.
Screw Listing Maintenance and Serv ice Guide C – 7 Ta b l e C - 3 M2.5 × 7 Screw Color Qty Length Thread Head Width Black 25 7 mm M2.5 4.5 mm Where used: 1 screw securing the modem/network interfac.
C – 8 Maintenance and Ser vice Guide Screw Listing Ta b l e C - 3 M2.5 × 7 Screw (Continued) Color Qty Length Thread Head Width Black 25 7 mm M2.5 4.
Screw Listing Maintenance and Serv ice Guide C – 9 Ta b l e C - 3 M2.5 × 7 Screw (Continued) Color Qty Length Thread Head Width Black 25 7 mm M2.5 4.5 mm Where used: 4 screws securing the system board to the base enclosure through the computer bottom (documented in Section 5.
C – 10 Maintenance and Ser vice Guide Screw Listing Ta b l e C - 4 M2.5 × 5.5 Screw Color Qty Length Thread Head Width Black 6 5.5 mm M2.5 4.5 mm Where used: 1 3 screws securing the hard drive and hard driv e brack et to the base enclosure (documented in Section 5.
Maintenance and Serv ice Guide Index – 1 A AC adapter spare part numbers 3 – 13 specifications 6 – 10 B base enclosure illustrated 3 – 4 , 3 – 6 spare part number 3 – 7 battery illustrated.
Index – 2 Maintenance and Service Guide Inde x network interface jack A – 3 parallel connector A – 6 RJ-11 jack A – 2 RJ-45 jack A – 3 serial connector A – 4 speaker jack A – 1 universal.
Inde x Maintenance and Serv ice Guide Index – 3 G grounding equipment 4 – 6 methods 4 – 6 H hard drive bracket illustrated 3 – 9 removal 5 – 33 illustrated 3 – 11 light 1 – 16 removal 5 .
Index – 4 Maintenance and Service Guide Inde x mini PCI slot cover 1 – 19 illustrated 3 – 8 modem adapter, spare part numbers 3 – 12 cable adapter, spare part numbers 3 – 12 cable, spare par.
Inde x Maintenance and Serv ice Guide Index – 5 replacement preliminaries 4 – 1 procedures 5 – 1 RJ-11 cable, illustrated 3 – 10 cover, illustrated 3 – 8 jack 1 – 13 pin assignments A – .
Index – 6 Maintenance and Service Guide Inde x TouchPad 1 – 17 bracket 5 – 30 buttons 1 – 17 cable illustrated 3 – 10 removal 5 – 26 illustrated 3 – 2 removal 5 – 29 spare part number .
An important point after buying a device Compaq 110 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 110 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 110 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 110 you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 110 will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 110, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 110.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 110. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 110 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
