Instruction/ maintenance manual of the product CT-S310 Citizen Systems
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LINE THERMAL PRINTER MODEL CT -S310 User’ s Manual.
This printer conforms to the following Standards: The Low V oltage Directive 73/23/EEC, 93/68/EEC, the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/ 96/EC. LV D: EN60950 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration is applied only for 230V model.
IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice.
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Incorrect operation may result in unexpected accidents (fire, shock, or injury). ● After having read this Manual, keep it in a safe, readily accessible place for future reference.
— 3 — Do not use or store this product in a place where it will be exposed to: ● Flames or moist air ● Direct sunlight ● Hot airflow or radiation from a heating device ● Salty air or corro.
— 4 — Place the printer on a flat, stable surface without vibration. • Otherwise dropping ma y cause injury . Do not use the printer under the following conditions.
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ● Do not plug or unplug the power cord with a wet hand. ● Use the printer only at the specified supply voltage and frequency .
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJUR Y DUE TO “HIGH TEMPERA TURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following.
— 7 — Observe the following precautions for daily maintenance. ● When cleaning the printer , always turn it off and unplug it from the supply outlet. ● Use a soft, dry cloth for cleaning the surface of the printer case. ● For severe stains, use a soft cloth slightly dampened with water .
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ........
— 9 — 1. GENERAL OUTLINE The CT -S310 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications. 1.1 Features ● Low-noise printing.
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC adapter (AC adapter type): 1 ● AC power cord: 1 ● Sample paper roll: 1 roll ●.
— 11 — Item Specifications Model CT -S310ARSU CT -S310ARSE (Refer to 1.3 Model Classification) CT -S310AP AU CT -S310AP AE CT -S310AUBU CT -S310AUBE Print method Line thermal dot print method Prin.
— 12 — 2. EXPLANA TION OF PRINTER P AR TS 2.1 Printer Appearance Paper cover Power switch Operation panel Cover open lever Cutter lock releasing feed hole Rear connector Power box unit (Front view) (Rear view) AC A dapt er T ype Built-in P ower Supply T ype (Front view) (Rear view) AC inlet ● Paper cover Paper is located inside this cover .
— 13 — ● POWER LED Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure. ● ERROR LED Lights or blinks when paper is empty or in case of a failure. The interval length of blinking shows the type of error .
— 14 — 2.2 Paper Cover Inside ● Paper feed roller Feeds paper as part of print mechanism. ● Paper -near -end sensor Changes the setting in accordance with the inner diameter of paper roll or setting status. ● Auto cutter Cuts the paper with a command at the end of printing.
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Adapter and AC Power Cord 1. Tu rn off the pr inter pow er . 2. F or the AC adapter type only: With the flat side of the AC adapter’ s cable connector f acing upward, insert the cable connector int o the power connect or on the back side of the pr inter .
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Tu rn off the printer power and unplug the power connector . Then follow the procedure for interface cable connection.
— 17 — CAUTION! Do not connect any other device than the specified cash drawer to the cash drawer interface connector . (Do not connect a telephone line either .) 3.3 Connecting the Cash Drawer Cash drawer interface connector Cash drawer cable connector Ground line 1.
— 18 — 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall. At the time of shipment, the printer is set for horizontal installation. T o install the printer vertically or on the wall, the following adjustments are required.
— 19 — Initial Settings 1 Communication condition DIP switch setting Memory switch OFF setting method setting 2 Hand shake XON/XOFF DTR/DSR OFF 3 Bit length 7 bits 8 bits OFF 4 Parity check With parity None OFF 5 Parity selection Even parity Odd parity OFF 6 ON 7 ON 8 INIT Reset Invalid OFF Selecting baud rate Switch No.
— 20 — 3.7 Adjusting the Paper Near -end Sensor 1. Push in the paper near -end sensor unit. 2. Mov e the paper near -end sensor unit to the r ight and left while pushing it.
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing Paper Rolls 1. Pull the cover open lever fully toward you. 2. Open the paper cov e r . 3. Insert a paper r oll with is print ar ea facing down as sho wn in the figure and pull out the paper end straightf orward by sev eral cm out of the pr inter .
— 22 — 4.3 Cleaning the Print Head 1. Tu rn the pr inter power of f. 2. Open the paper cov e r . 3. W ait sever al minutes. Wipe off an y debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing.
— 23 — 4.5 Self-printing Insert paper into the printer . With the FEED switch pressed and held, turn the printer power on, keep the FEED switch held for about 1 second, and then release the FEED switch. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts.
— 24 — 4.7 Error Indication ● Paper end Paper empty is detected in two steps: paper near -end and paper end. It causes the ERROR lamp to light. If paper end is detected, refill the paper . If the paper cover is open, a paper-end is detected. ● Paper cover open During printing, do not open the paper cover .
— 25 — 5. OTHER 5.1 External Views and Dimensions (Unit: millimeter) Built-in P ower Supply T ype AC A dapter T ype 195 121 84 145 159 86 145 195 5.2 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page.
— 26 — Memory SW3-1 Resum Cttr Err V alid Invalid SW3-2 Reserved Fixed − SW3-3 Parallel 31 Pin V alid Invalid SW3-4 Paper Select Thermal Black MK SW3-5 Column Number 48/32 col 42/30 col SW3-6 Re.
— 27 — Manual Setting of Memory S witch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED switch, pressing and holding the FEED switch, and opening or closing the paper cover .
— 28 — 5. Returning to the memory switch select mode When the setting of the desired content is completed, open the printer cover and then close the printer cover .
TC74906-10F 1.10-0802 Printed in Japan.
An important point after buying a device Citizen Systems CT-S310 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen Systems CT-S310 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen Systems CT-S310 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen Systems CT-S310 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen Systems CT-S310 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen Systems CT-S310, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen Systems CT-S310.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen Systems CT-S310. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen Systems CT-S310 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center