Instruction/ maintenance manual of the product CL-S321 Citizen
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CL-S321/CL-S331 U SER'S M ANU AL Thermal Tr a nsfer Barcode & Label Printer.
Contents CL-S321/CL-S331 USER’S MANUAL CONTENTS 1 Barcode Printer 1 1.1 Box Content 1 1.2 Getting To Know Your Printer 2 2 Printer Setup 4 2.1 Open The Printer Cover 4 2.2 Open The Printing Mechanism 4 2.3 Loading The Ribbon 5 2.4 Loading The Label Roll 9 2.
Declaration CL-S321/CL-S331 USER’S MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules.
Declaration CL-S321/CL-S331 USER’S MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source.
1 1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. • CL-S321 Barcode Printer • Label Supply Module Label Supply Hub • Ribbo.
2 1 Barcode Printer 1.2 Getting To Know Your Printer Device Overview • Front View TOP COVER COVER OPEN BUTTONS Release buttons for opening the printer cover LED OPERATION PANEL FEED BUTTON LED IN.
3 1 Barcode Printer Open The Printer Cover LABEL SUPPLY MODULE - LABEL SUPPLY HUB - LABEL GUIDE PLATES(Set of 2) HOLDER OF RIBBON REWIND CORE RELEASE CATCH(Right) SCREW(Right) Screw for adjusting the .
4 2 Printer Setup 2.1 Open The Printer Cover Pressing The Cover Open Buttons Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover. Pressing the button COVER OPEN BUTTONS Release buttons for opening the printer cover.
5 2 Printer Setup 2.3 Loading The Ribbon A New Ribbon Module Installation NEW RIBBON EMPTY RIBBON CORE 1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Notch on left side Stick on empty ribbon core 2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.
6 2 Printer Setup Load The Ribbon On The Printer For Ribbon Supply Module RIBBON SUPPLY MODULE 1. Place the right-hand side of ribbon first. Right side Align the ribbon core to the holder Push the ribbon to tighten the spring of the holder HOLDER SPRING OF HOLDER 2.
7 2 Printer Setup 3. Close the printing mechanism to complete the ribbon supply module loading. Close the printing mechanism Load The Ribbon On The Printer For Ribbon Rewind Module RIBBON REWIND MODULE 1. Place the right-hand side of empty ribbon core first.
8 2 Printer Setup 2. Then place the left-hand side of the empty ribbon core. Left side Left side Align the notch of empty ribbon core to the spoke NOTCH OF RIBBON CORE SPOKE 3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.
9 2 Printer Setup 2.4 Loading The Label Roll A New Label Roll Module Installation LABEL STOCK LABEL SUPPLY HUB LABEL GUIDE PLATES(Set of 2) 1. Place the label stock on the label supply hub, attach the label guide plates to the label stock holder. Place on the ribbon hub 2.
10 2 Printer Setup Load The Label Roll Module On The Printer 1. Release the printing mechanism and lift it. Open the printing mechanism 2. Place the label roll module on the printer. Place on the printer 3. Pass the label through the printing mechanism.
11 2 Printer Setup 4. Pass the label through the label guides and adjust the label guide to the label width. The label guide will help to prevent the label swaying. Through the label guides LABEL GUIDES 5. Close the printing mechanism and top cover to complete the label loading.
12 2 Printer Setup 2.5 Loading The Label Supply Hub 1” Cores Loading the label supply hub for 1” cores. 1.5” Cores Loading the label supply hub for 1.
13 2 Printer Setup 2.6 Connecting The Printer To The Host Computer 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter. POWER CORD AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.
14 2 Printer Setup 3. Connect the USB/parallel cable to the printer and host computer. USB PORT CL-S321 BARCODE PRINTER USB CABLE PLUG PLUG PC SOCKET 4.
15 2 Printer Setup 2.7 Installing The Driver 1. Insert the product CD in the CD/DVD drive of the host computer and open the “driver” folder on the CD. Select the icon for the driver file and click it to start the installation. 2. Follow the instructions on the screen.
16 2 Printer Setup 4. Specify the port used to connect the printer to the host computer. 5. Enter a printer name and assign the appropriate rights. 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click “Finish” to start copying the driver files.
17 2 Printer Setup 7. Once the driver installation is complete, the new printer should appear in the “Devices and Printers” folder..
18 3 Operation Panel 3.1 LED Operation Panel LED OPERATION PANEL FEED BUTTON LED INDICATOR FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.
19 3 Operation Panel 3.2 Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals.
20 3 Operation Panel 3.3 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally.
21 4 NetSetting for Ethernet 4.1 Installing The NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website.
22 4 NetSetting for Ethernet 4.2 The Interface of NetSetting Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC.
23 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
24 4 NetSetting for Ethernet Alert Mail Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).
25 4 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
26 4 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
27 4 NetSetting for Ethernet Terminal The “Terminal” tab provides a communication interface for operator to control the printer. Input printer commands in “Input Command” window and press “Send Command” button, the commands will be sent to the printer.
28 4 NetSetting for Ethernet Firmware Upgrade On “Firmware Upgrade” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.
29 5 Maintenance And Adjustment 5.1 Cleaning The Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality.
30 5 Maintenance And Adjustment 5.2 Adjusting The Print Head Pressure When printing on special media (with varying material thickness), the print quality may suffer. You will then need to adjust the print head pressure. Adjustment Steps 1. Open the printer cover.
31 5 Maintenance And Adjustment 5.3 Adjusting The Print Line When the print line is incorrectly set, the print quality on one side of the medium may suffer. In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.
32 5 Maintenance And Adjustment 5.4 Troubleshooting Problem Solution The printer is switched on but the LED does not light up. ♦ Check the power supply. Please see the Section 2.6 The LED lights up red and printing is interrupted. ♦ Check the software settings (driver settings) or command codes.
Appendix CL-S321/CL-S331 USER’S MANUAL APPENDIX PRODUCT SPECIFICATIONS Model CL-S321 CL-S331 Print Method Thermal Transfer/Direct Thermal Resolution 203dpi(8dots/mm) 300dpi(12dots/mm) Print Speed 4IPS(102mm/s) 3IPS(76.2mm/s) Print Width 4.25”(108mm) 4.
Appendix CL-S321/CL-S331 USER’S MANUAL APPENDIX PRODUCT SPECIFICATIONS Model CL-S321 CL-S331 Environment Operation Temperature 41°F to 104°F(5°C to 40°C) Storage Temperature -4°F to 122°F (-20.
Appendix CL-S321/CL-S331 USER’S MANUAL APPENDIX INTERFACE Pinout Description • USB Connector Type : Type B Pin NO. 1 2 3 4 Function VBUS D- D+ GND • Serial Port Default settings : Baud rat.
363 V an Ness Wa y, Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen.
An important point after buying a device Citizen CL-S321 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen CL-S321 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen CL-S321 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen CL-S321 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen CL-S321 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen CL-S321, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen CL-S321.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen CL-S321. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen CL-S321 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
