Instruction/ maintenance manual of the product OL-6539-01 Cisco Systems
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xii T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface This preface describes the pur pose, audience, or ganization, and con ventions o f this guide, and pro vides informat ion on ho w to obtain related documentation.
xiii T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface Audience Audience The T r oubleshooting Guide for Cisco CallManag er Release 4.1(2) provides guidance for netw ork administrator s responsible for managi ng the Cisco CallM anager syste m, for enterprise managers, and for employees.
Preface Organization xiv Troubleshooting Guid e for Cis co CallMana ger Release 4.1(2) OL-6539-01 Chapter 5, “Directory Issues” Describes solutions for the most common issues related to a Cisco CallManager DC Directory (DCD), the Lightweight Directory Access Protocol (LD AP) directory , or the Microsoft Acti ve Directory (AD).
xv T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface Related Documentation Related Documentation Refer to the follo wing documents for further information about related C.
Preface Conventions xvi Troubleshooting Guid e for Cis co CallMana ger Release 4.1(2) OL-6539-01 Conventions This document uses the f ollo wing con venti ons: Notes use the follo wing con ven tions: Note Means reader take note . Notes contain helpful suggestions or references to material not co ve red in the publication.
xvii T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface Obtaining Documentation T imesavers use the follo wing con ventions: T imesaver Means the described action saves time . Y o u can sa ve ti me by performing th e action described in the paragrap h.
Preface Documentation Feedba ck xviii Troubleshooting Guid e for Cis co CallMana ger Release 4.1(2) OL-6539-01 Y ou can access the Cisco website at this URL: http://www .cisco.com Y ou can access international Cisco websites at this UR L: http://www .
xix T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface Obtaining Techn ical Assistance Obtaining Technical Assistance For all customers, par tners, resellers, and distrib utors who hold v alid Cisco service contracts, Cisco T echnical Support prov ides 24-hour -a-day , award-winning technical assistance.
Preface Obtaining Additional Publ ications and Information xx Troubleshooting Guid e for Cis co CallMana ger Release 4.1(2) OL-6539-01 T o open a service request b y telephone, use one of the follo wi.
xxi T roubleshooting Guide for Cisco CallM anager Release 4.1(2) OL-6539-01 Preface Obtaining Additional Public ations and Information • The Cisco Pr od uct Cata log describes the networking p roducts of fered by Cisco Systems, as well as ordering an d customer support services.
Preface Obtaining Additional Publ ications and Information xxii Troubleshooting Guid e for Cis co CallMana ger Release 4.1(2) OL-6539-01.
An important point after buying a device Cisco Systems OL-6539-01 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems OL-6539-01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems OL-6539-01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems OL-6539-01 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems OL-6539-01 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems OL-6539-01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems OL-6539-01.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems OL-6539-01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems OL-6539-01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
