Instruction/ maintenance manual of the product 7971G-GE Cisco Systems
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7-1 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 CH A P T E R 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone This.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Model Inform ation Screen 7-2 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Model Information Screen The Model Information scre en includes th e options that are described in Ta b l e 7 - 1 .
7-3 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status M.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-4 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Status Messages Screen The Status Messages screen displays up to the 10 most recent status messages that the phone has generated.
7-5 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status M.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-6 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Checksum Error Do wnloaded soft ware f il e is corrupted.
7-7 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status Menu Dialplan P arsing Error (SIP phones only) The phone could not parse th e dialplan XML file pro perly .
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-8 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Duplicate IP Another de vice is usi ng the IP address assigned to the phone.
7-9 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status Menu File auth error An error occurred when the phone tried to v alidate the signature of a signed file.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-10 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Load Auth Fail ed The ph one could not load a config uration f ile.
7-11 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status Menu Load Server is in v alid Indicates an in v alid TFTP server IP ad dress or name in th e Load Serv er option.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-12 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 No DNS serv er IP A name w as specif ied b ut DHCP or static IP configuration did not specify a DNS server address.
7-13 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status Menu TFTP server not authorized The specified TFTP serv er could not be found in the phone’ s CTL.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-14 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Network Statistics Screen The Network St atistics screen displays informati on about the phone an d network performance.
7-15 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status .
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-16 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Firmware Versions Screen The Firmware V ersions screen di splays information about th e firmw are versio n that is running on the phone.
7-17 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status .
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-18 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.
7-19 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status .
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-20 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 TxCnt Number of R TP voice packets transmitted since voice stream was opened.
7-21 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statis tics on the Cisco Unified IP Phone Status Menu Min MOS LQK Lo west MOS LQK score observed from start of the voice stream.
Chapter 7 Viewing Mod el Information, St atus, and Statistics on the Cisco Unified IP Phone Status Menu 7-22 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.
An important point after buying a device Cisco Systems 7971G-GE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 7971G-GE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 7971G-GE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 7971G-GE you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 7971G-GE will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 7971G-GE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 7971G-GE.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 7971G-GE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 7971G-GE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center