Instruction/ maintenance manual of the product 4025508 Cisco Systems
Go to page of 38
Cisco Model DPC2202 and EPC2202 VoIP Cable Modem User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2 Introduction .........................................................
2 4028518 Rev B IMPORTANT SAFETY INSTRU CTIONS IMPORTANT SAFETY INSTRUCTIONS N o t i c e t o I n s t a l l e r s The servicing instructions in this notice are for use by qualified service personnel only.
4028518 Rev B 3 IMPORTANT SAFETY INSTR UCTIONS M i t t e i lu n g f ü r C A T V - T e c h ni k e r Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt.
4 4028518 Rev B IMPORTANT SAFETY INSTRU CTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth.
4028518 Rev B 5 IMPORTANT SAFETY INSTR UCTIONS P r o t e c t t h e P r o d u c t f r o m L i g ht n i n g In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.
6 4028518 Rev B IMPORTANT SAFETY INSTRU CTIONS C h e ck P r o d u c t S a f e t y Upon completion of any service or repairs to this product, the service technician must perf orm safety checks to determine that this product is in proper operating condition.
4028518 Rev B vii United States FCC Compliance This device has been teste d and found to comply with th e limits for a Class B digita l device, pu rsuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interferenc e in a residential installation.
viii 4028518 Rev B CE Compliance D e c la r a t i o n o f C o n f o r m i t y w i t h R e g a r d t o t h e E U D i r e c t i v e 1 9 9 9 / 5 / E C ( R & T T E D i r e c t i ve ) This declaration is only va lid for configurations (comb inations of software, firmw are and hardware) supported or pr ovided by Cisco Systems for us e within the EU.
4028518 Rev B ix Note: The full declaration of confo rmity for this product can be found in the Declarations of Conformity and Regulator y Information section of the approp riate product hardware installation guide, which is av ailable on Cisco.
10 4028518 Rev B Introduction Introduction Welcome to the exciting world of high -speed Internet and high-quality di gital telephone service. Your new DPC2202 or EP C2202 Voice-over-Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-spe ed data connectivity along with reliable digi tal telephone service.
4028518 Rev B 11 Introduction Uses an attractive compact design that allows for horizontal tabletop or wall - mount placement Allows automatic software upgrades by y our service provider.
12 Error! No text of specified style in document. What's In the Carton? What's In the Carton? When you receive your cable modem, you sh ould check the equipment and accessories to verify that each it em is in the carton and that each item is undamaged.
Error! No text of specified style in document. 13 Front Panel Description Front Panel Description The front panel of your cable modem provides status LEDs that indicat e how well and at what state your cable modem is ope rating.
14 Error! No text of specified style in document. Back Panel Description Back Panel Description The following illustration shows the description and function of the back panel components on the DPC2202 and EPC2202. Important: Do not connect your PC t o both the Ethernet and USB ports at th e same time.
Error! No text of specified style in document. 15 What Are the System Requiremen ts for Internet Service? What Are the System Requirements for Internet Ser vice? To ensure that your cable modem operat.
16 4028518 Rev B How Do I Subscribe to High-Speed I nternet and Telephone Service? How Do I Subscribe to High-Speed Inte rnet and Telephone Service? Before you can use your cable modem, y ou need to have a high-spe ed Internet access account.
4028518 Rev B 17 How Do I Subscribe to High-Speed I nternet and Telephone Service? I W an t t o Us e t h e C a b l e M o d e m f o r T e l e p h o n e S e r v i c e You will also need to set up a telephone account with your local service provider to use your cable modem for telephon e service.
18 Error! No text of specified style in document. Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices.
4028518 Rev B 19 How Do I Mount the Modem on a Wal l? (Optional) How Do I Mount the Modem on a Wall? (Opti onal) You can mount the cable modem on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be horizontally mounted.
20 4028518 Rev B How Do I Mount the Modem on a Wal l? (Optional) L o c a t i o n a nd D i m e n s i o n s of t h e W a l l - M o u n t i n g S l o t s The following illustration shows the location and dimensions of th e wall-mounting slots on the bottom of the modem.
Error! No text of specified style in document. 21 What Are the Requirements for Telephone Service? What Are the Requirements for Telephone Service ? This section provides hardware and software requirements for using your cable modem for telephone service.
22 4028518 Rev B How Do I Connect the Cable M odem for Internet and Telepho ne Service? How Do I Connect the Cable Modem for Internet and Telephone Service? You can use the cable modem to provide both te lephone service and to provide Internet access, and you can share that Internet connection with other Internet devices in your home or office.
4028518 Rev B 23 How Do I Connect the Cable M odem for Internet and Telepho ne Service? C o n ne c t i n g t h e C a bl e M o d e m f o r H i g h - S p e e d D a t a a n d T e l e p h o n e S e r v i c e The following insta llation procedure ensures proper setup and configuration for the cable modem.
24 4028518 Rev B How Do I Connect the Cable M odem for Internet and Telephone Ser vice? Important: When using a USB connection, you need to install USB drivers on your PC.
4028518 Rev B 25 Installing USB Drivers Installing USB Drivers Your IP cable modem features multiple n etworking interfaces that allow you to connect consumer electronic devices to your home network. USB 1.1 is one of the technologies that enables Microsoft Window s-based PCs to connect to the home network.
26 4028518 Rev B Installing USB Drivers I n s t a l l i n g U S B D r i v e r s o n W i n d o w s X P S y s te m s 1 Insert the USB Cable Modem Driver Insta llation Disk into the CD -ROM driv e of your PC. 2 Wait until the POWER an d ONLINE LED status indicators on the front panel of the cable modem illuminate solid.
4028518 Rev B 27 Frequently Asked Questions Frequently Asked Questions Q. What if I don't subscribe to telephone service from my cable operator, can I still use the cable modem to make and receive phone calls? A. No. Telephone service is enabled for each telephone port on the cable modem by the cable telephony service provider .
28 4028518 Rev B Frequently Asked Questions Q. Do I automatically receive high-speed Internet service with the cable m odem? A. Your cable modem may be used to provide telephone service, high-speed Internet service, or both services. Yo ur cable service provider enables Internet service.
4028518 Rev B 29 Frequently Asked Questions 3 Drag the tcp/ip preferences file to the Trash. 4 Close all open windows and empt y the Trash. 5 Restart your computer. 6 As your computer starts, simultaneously press and hold down the Command (Apple) , Option , P , and R keys on your keyboard.
30 Error! No text of specified style in document. Having Difficulty? Having Difficulty? C o m m o n T r o u b l es h o o t i n g I s s u e s I don't understand the front panel status ind icators .
Error! No text of specified style in document. 31 Tips for Improved Performanc e Tips for Improved Performance C h e ck a n d C o r r e c t If your cable modem does not perform as expected, the following tips may help. If you need further assistance, conta ct your service provider.
32 4028518 Rev B Front Panel LED Status Indica tor Functions Front Panel LED Status Indicator Functions I n i t i a l P o w e r U p, C a l i b r a t i o n , a nd R e g i s t r a t i o n ( A C P o w e .
4028518 Rev B 33 Front Panel LED Status Indica tor Functions N o r ma l O p e r a t io n s ( A C P o w e r a p p l i e d) The following chart illustrates the appearance of the LED status indicators on the front panel of the cable modem during normal operations when AC power is applied to the modem.
34 4028518 Rev B Notices Notices T r a d e m a r k s Cisco and the Cisco logo are trademarks o r registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's tradema rks can be found at www.cisco.com/go/trademarks .
4028518 Rev B 35 Notices F C C R a d i a t i o n E x p o s u r e S t at e m e n t This equipment complies with FCC radiat ion exposure limits set forth for an uncontrolled environment. To ma intain compliance with the FCC RF exposure guidelines, this equipment sho uld be installed and operated with minimum distance of at least 7.
36 Error! No text of specified style in document. For Information For Information I f Y o u H a v e Q u e st i o n s If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engine er. Access your company's extranet site to view or order a dditional technical publications.
.
Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678 277 - 1120 800 722 - 2009 www.cisco.com This document includes various trademarks of Cisco Systems, Inc. Please see the Noti ces section of this document for a list of the Cis co Systems, Inc.
An important point after buying a device Cisco Systems 4025508 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 4025508 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 4025508 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 4025508 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 4025508 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 4025508, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 4025508.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 4025508. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 4025508 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
