Instruction/ maintenance manual of the product 3911 Cisco Systems
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U SER G UIDE Cisco Unified IP Phone Guide 3911 (SIP) Cisco Unified Communicat ions Ma nager Express 7 . 1 1 Over view , page 2 2 Ope rating Y our Phone, page 5 3 Phon e F eatu res and F unctions Li st.
2 1 Overview This gui de provi des phone layout and featur e desc riptions for the Cisco Unified IP Phon e 3911. Physical Layout The Ci sco Uni fied IP pho ne 3911 is a single-l ine pho ne. Bu ttons ne ar the handset p rovid e direc t acces s to sev eral feature s.
3 6 Navigation button Allo ws yo u to scro ll thro ugh me nu it ems an d highl ight items . Whe n the ph one is on -ho ok, displays th e c all logs (Miss ed Cal ls, Received Cal ls, Placed C alls ) an d yo ur Sp eed D ials. 7 Line butt ons Allows y ou to s elect a line fo r mak ing a call or to ans wer a call on the lin e.
4 Connecting You r Phone This section shows a nd exp lains the con nectors on you r Cisc o IP phone. Adjusting the Handset Rest When y ou con nect your phone, you ca n adjus t the ha ndset r est so that the rece iver does not slip o ut of the cradl e.
5 2 Operating Your Phon e This secti on des crib e s how t o ope rate your C isco U nifi ed IP phon e. Be cause of di ffere nces in pho ne an d site con figura tio n, not all feat ures and pro cedur es d escribe d here mi ght appl y to yo ur pho ne. C onsul t your syste m admin istrator for more i nform ation.
6 Hang Up U sing the Ha ndse t Return the handset to its cradle. Hang Up Usi ng th e Speakerph one Pres s . Hang Up On e Cal l, a nd Pres er ve Anot he r Call on t he Sa me Li ne Pres s . If necess ary , remove the call from hold firs t by pressi ng .
7 Switch From a Con nec ted Cal l to Answer a Ri ng in g Call on the Same Line Pres s or the line but ton. Switch From a Connec te d Cal l to Answer a Ri ngin g Cal l on th e Other Line 1.
8 Forwarding Al l Calls to Another Number Y ou can use Call Forw ard All to red irect inco ming cal ls from your phone to anot her numbe r . Set up call forwa rding on yo ur li ne 1. Pres s and choose Settings > User Preferences > CF wd ALL . 2.
9 End Your Part icip at io n in a Conf ere nce Hang u p. If y ou leave a con ferenc e after creating it, the confer ence ends. Speed Di aling Speed dialing allow s you to s elect a phone sc reen item to p lace a cal l. Set u p Speed Dia ls 1. Pres s and choose Directorie s > Speed Dials.
10 Dial from a call lo g (While Connec ted to Ano ther Call ) 1. Pres s and choose Directorie s > Missed Cal ls , Placed Ca lls , or R eceived Calls . 2. Select a call recor d from th e log. 3. Pres s . The other call is pla ced on hold . Using Ca ll Logs Y our phone mai ntains logs of your mi ssed, plac ed, an d receive d calls.
11 Accessing Voice Messages T o acces s voi ce mess ages , selec t the l ine an d pr ess . Note Y our co mpany de termin es the voice me ssage se rvic e that your phon e system uses. Fo r the mos t accura te and de taile d information, see th e d ocume ntation for your vo ice m essage s ervi ce.
12 Park a Ca ll Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system. Note Co ntact your syst em admi nis trator for you r call park sl ot numb er . T o park a call: • Pres s and c hoo se Pa rk .
13 3 Phone Feat ures and Func tions List The foll owing is an al phabetica l list of featur es and functio ns for your IP ph one. • Accessing Voice Messages 12 • Adjus t the vo lume level for a ca.
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An important point after buying a device Cisco Systems 3911 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 3911 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 3911 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 3911 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 3911 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 3911, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 3911.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 3911. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 3911 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center