Instruction/ maintenance manual of the product CIVS-IPC-2500 Cisco
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Americas Hea dquarters Cisc o Syst ems , Inc . 170 West Ta sman Driv e San Jos e, CA 95 134-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 527-0883 Cisco V ideo Survei.
NOTICE. ALL STATEMENTS, IN FORMATION, AND RECOMME NDATIONS IN THIS MANUA L ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPL IED.
iii Cisco Video Surveillance System IP Camera User Guide OL-14220-01 CONTENTS Preface v Overvi ew v Organi zation v Obtain ing Docu mentat ion, Obt aining Su pport , and Secur ity Gui deline s v CHAPT.
Cont ent s iv Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Video Win dow 3-14 Audio Wind ow 3-17 Securi ty Wi ndows 3-18 Produc t Proce ss Window 3-19 Initia lizat ion Wind ow 3-1.
v Cisco Video Surveillance System IP Camera User Guide OL-14220-01 Preface Overview This doc ument , C isco V ideo Surve illance IP Camera User G uide pro vides informat ion about in stalling, conf iguring, using, managing, and troubleshooting the Cisco V ideo Surveillanc e IP Camera model CIVS-IPC- 2500.
vi Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Preface Obtainin g Docume ntation , Obtaining Sup port, and Se curity G uidelines Subscribe to the What’s New in Cisco Pr oduct D ocument ation as a Really Simple Syndication (R SS) feed and set cont ent to be deli ver ed direct ly to your des k top using a reader applicatio n.
CH A P T E R 1-1 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 1 Overview This chapte r provide s an ov ervie w of the Cisco V ideo Surv eillance IP Camera and its features.
1-2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Ch apter 1 Over vi ew IP Camera Ph ysical D etails • Motion detection— The I P camer a can dete ct mo tion in up to thr ee designat ed fields of view by analyzin g changes in pix els and generate an aler t if motion is detecte d.
1-3 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 1 Ov erview IP Camera Physical Details Figur e 1 -1 Fr ont of IP Camer a 1 Lens opening The IP camer a support s a variety of C and CS mou nt lens es, which attach here. For best pe rforman ce, Cisc o reco mmend s that y ou use a DC auto iris lens.
1-4 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Ch apter 1 Over vi ew IP Camera Ph ysical D etails Figure 1-2 and the table that foll ow s describ e the item s on the rear of the IP cam era. Figur e 1 -2 Rear of IP Cam era 1 Reset button Recessed b utton th at reboots the IP c amera or resets it to a defaul t state.
1-5 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 1 Ov erview IP Camera Physical Details Figure 1-3 and the table that foll ow s descr ibe the it ems on the side of the IP came ra.
1-6 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Ch apter 1 Over vi ew DC Auto I ris Le ns Connect or Pinouts DC Auto Iris Lens Connector Pino uts Figure 1-4 and the table that follo ws describ e the pinouts of the DC auto iris lens connec tor on the IP cam era.
CH A P T E R 2-1 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 2 Getting Started This chap ter pro vides in structions for insta lling and pe rforming the initial setup o f the Ci sco V ideo Surve illance IP Camera.
2-2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapter 2 Getting Sta rted Installi ng the IP Cam era War ni n g The power supply must be p laced indoors. Statement 331 Note If you use the IP cam era outdo ors, pl ace the camera and the power supply in a suitabl e NEMA enclo sure .
2-3 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 2 Getting Star ted Installing the IP Camera Step 4 Optional. Connect a microp hone t o the microp hone input jack on the rear of the IP camer a. Connecti ng an exter nal micr ophone disables the IP c amera interna l micro phone.
2-4 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapter 2 Getting Sta rted Performin g the Initial Set up of the IP Came ra After you install the IP camera, follo w the instruct ions in the “Pe rfo rm ing the In it ia l Setu p o f the I P Camera ” sect ion on page 2-4 to access and co nfigure the c amera.
2-5 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 2 Getting Star ted Acce ssi ng th e IP Came ra W indow s Step 2 In the Se t Pa ssword and V erify P asswo rd f ields in the Admi n column, enter a password for the IP c amera admini strat or .
2-6 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapter 2 Getting Sta rted Access ing the IP Ca mera Window s Y ou need th is informati on to ac cess the I P camera windo ws: • IP address of t he IP camera. The default IP address i s 192.
2-7 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 2 Getting Star ted Adjusting Back Focus on the IP Camera The Main windo w app ears and video from the IP ca mera starts playin g automatically . Y ou can take these actions in the Main wi ndo w: • Click the Setup link to access con figuration me nus for th e camer a.
2-8 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapter 2 Getting Sta rted Resett ing the IP Camera • If the IP ca mera is receiving power throug h the power ada pter, unplug t.
CH A P T E R 3-1 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 3 Configuring and Man aging the IP Camera The Cisco V ideo Sur veilla nce IP Camera p rovides c onf iguration windo ws that yo u use to co nf igure and manage th e IP camera.
3-2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Configur ation Ov erview Configuration Ove rview There are man y settin gs and o ptions that you ca n conf igur e for the I P camera .
3-3 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Configur ati on Overview Audio o ptions Incl udes opt ions fo r aud io streams tha t are re cei v ed or sent by the IP cam era. Requ ired i f you use the inte rnal or an exter nal mi croph one, or an ext e rn a l s p ea k er.
3-4 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Naviga ting the Con figuration Window s Navigating the Configuration Windo .
3-5 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Setup Wind ow s • Status – System – Audio V ideo – Netwo rk – Syslog .
3-6 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Setup W indows Enable LED Opera tions Check this c heck b ox if y ou wan t the Rea dy LE D or Ac tiv ity LED on the front of the IP c amer a to lig ht whe n the I P cam era recei ves po wer or perfor ms an acti vity .
3-7 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Setup Wind ow s Advanced Setup W indow The Ad vanced Setup window provides o ptions fo r configur ing various networ k and pro tocol settings for the IP came ra.
3-8 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Setup W indows Enable HTTPS Alte rnat i ve Port Check th is che ck box to ena ble In ternet access t o th e IP cam era th rough an HTTPS po rt othe r than the de fault port 44 3.
3-9 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Setup Wind ow s IP Filter Window The IP Filter windo w pro vides option s for c.
3-10 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Admini stration Win dows Administration Windows The A dministr ation windows let you configur e IP c amera use rs, rese t or restar t the I P cam era, and upgrade firmware on the I P cam era.
3-11 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Admi nist rati on W ind ows • T o r em ove a u se r, cl ic k Delete next to the us er . If you delete a user wh o is logged into the IP camera, the u ser rema ins lo gged in and can co ntinue access the I P cam era.
3-12 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Admini stration Win dows Maintenan ce Win dow The Mainte nance windo w p r.
3-13 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Admi nist rati on W ind ows Firmware Window The Firmware window lets you vi e w infor mation ab out the firmware that is installe d on the IP camera and upgr ade the firmware.
3-14 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Audio/Vid eo Windows Audio/Video Windows The A udio/V ideo wind ows provide option s for configurin g au dio and vid eo from the I P ca mera.
3-15 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Audi o/Vid eo W ind ows Max. Fr ame Rat e Select t he des ired m axim um fr ame rat e fo r the pr imar y vi de o str eam fr om the IP ca mera .
3-16 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Audio/Vid eo Windows Pres et Choose one the fo llowing p reset white balan.
3-17 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Audi o/Vid eo W ind ows Audio W indow The Audio windo w pro vides options for e nabling and con figurin g audio that is t ransmitted to and from the IP ca mera.
3-18 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Security Window s Security Windows The Sec urity wi ndows provide opt ions.
3-19 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Securi ty W indow s Product Proce ss Windo w The Prod uct Pro cess win dow displays t he pro cesses tha t occupy T CP or UDP po rts, and let s you stop any of t hese pr oces ses.
3-20 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s Complexity Window The Compl e xity win do w pro vide s op tio ns fo r co nf igur in g req uir ement s fo r the IP c amer a admi ni stra tor and user pass words.
3-21 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Applications Windows Mail & FTP Window When the IP camera d etects an e vent, it can sen d an e-mail m essage to up to three design ated rec ipients .
3-22 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s SMTP Ma il Server Enter t he name or IP ad dress of the pri mary SMTP ser ver .
3-23 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Applications Windows Motion Detection Window The Motio n Dete ctio n wind ow allows you to con figure up t o thre e ar eas in a vi deo field.
3-24 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s Event Wi ndow The Even t window provides o ptions f or configuri ng how the IP ca mera ha ndles events.
3-25 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Applications Windows If you c hange an y options in the E ven t windo w , exce pt deletin g an e vent from t he e vent schedule list, you must click Save to sav e the changes.
3-26 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s SNMP Windo w The SNMP win do w al lo ws you to conf igure Si mple Netw or k Mana geme nt Pr otoc ol (S NMP) s ettin gs for the IP came ra.
3-27 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Applications Windows T o display the SNMP wind ow , access the configurati on wi ndows as desc ribed in the “Perfor ming the Initial Setup of th e IP Cam era” sectio n on pag e 2-4 , c lick A pplicatio ns , then click SNMP .
3-28 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s PTZ (RS- 485) W indow The PTZ (RS-485 ) windo w allo ws you to enab le pan, tilt, zoom (PTZ ) functions for the IP camera.
3-29 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Applications Windows If you chang e any opt ions in the PTZ (R S-485) w indow , yo u must click Save to sa v e the chang es. T o discar d the ch ange s, clic k Cancel before c lick ing Save .
3-30 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Applicat ions Window s Preset Positions Window If you cl ick th e Set P re.
3-31 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Status Wi ndow s Status Windows The Status w indows provide optio ns for viewing and man aging a variety of syst em inform ation.
3-32 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Status Window s System Wind ow The System windo w displays info rmatio n about th e IP camera.
3-33 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Status Wi ndow s Ta b l e 3 - 2 1 desc ribes t he optio ns in the Audio/ V ideo window . Al l optio ns are for displ ay only . Note Th is wi ndow is not curre ntly su pported if you u se the IP c amera with Cisco VSM.
3-34 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Status Window s Syslog & Lo g Wind ow The Syslog & Log window lets you mana ge the IP ca mera log file, whic h capture s and stores in format ion about t he IP ca mer a and its activitie s.
3-35 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Status Wi ndow s Ta b l e 3 - 2 4 describes the messages th at ca n appear in the I P camera log f ile. When you vie w the log fi le, each mess age includ es the dat e and time tha t it wa s logged.
3-36 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Status Window s LOG: Clear all messag es. Y ou ha v e used th e Clea r Log b utto n to delete the log f ile from the IP ca mera SDRAM.
3-37 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 3 Configuring an d Managing the IP Came ra Status Wi ndow s Video Log Window The V iew V ide o Log windo w lets you manag e video fi les.
3-38 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapt er 3 Config uri ng and Mana ging t he IP Came ra Status Window s The IP c amera stores video log file s in its i nternal SDRAM .
CH A P T E R 4-1 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 4 Viewing and Live Video After y ou instal l and se t up t he Cisco V ideo Surveillanc e IP Ca mera a s describ ed in.
4-2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chap ter 4 View ing and Li ve Vi deo Viewing Vid eo through t he Home Window Ov erview Figur e 4-1 Hom e Windo w 1 Digit al zoom factor . For info rmat ion a bout di gital zoomi ng, see the “Home W indow Controls” sectio n on page 4-3 .
4-3 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 4 Viewing and Li ve Video Viewin g Vide o through t he Home Win dow Overvie w Home Window Controls The Ho me windo w provi des co ntrols for se veral I P camer a fea tures. Ta b l e 4 - 1 descr ibes th e contr ols in the Home windo w .
4-4 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chap ter 4 View ing and Li ve Vi deo Viewing Vid eo through t he Home Window Ov erview IP camera control b uttons T o pan the IP ca mera, use the left or right arro w b uttons . T o tilt the IP came ra, use the up or do wn arro w butt ons.
4-5 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 4 Viewing and Li ve Video Viewin g Vide o through t he Home Win dow Overvie w Snapsho t b ut ton Ca ptur es an d sa v es a snap shot image of t he c urrent video image in th e for mat a nd loca tion of you r choice , and with the file name of you r choi ce.
4-6 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chap ter 4 View ing and Li ve Vi deo Viewing Vid eo through Th ird-Party Devi ces or Softwar e Viewing Video through T hird-Party .
4-7 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 Chapter 4 Viewing and Li ve Video Viewing Video through Third-Party Devices or Software Acces sing t he Secon dary St ream by u si.
4-8 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chap ter 4 View ing and Li ve Vi deo Viewing Vid eo through Th ird-Party Devi ces or Softwar e.
CH A P T E R 5-1 Cisco Video Surveillance System IP Camera User Gu ide OL-14220-01 5 Troubleshooting This ch apter de scrib es some co mmon pr oblems that may b e encoun tered wh ile using the IP camer a and provides possible solutions. Sympto m Cannot connec t to an IP came ra thr ough a web browser .
5-2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Chapter 5 Troubles hooting Sympto m The motion detect ion feature does not sen d e-mail alerts.
A- 1 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 APPENDIX A Using the IP Ca mera with Cisco VSM Cisco V ideo Surveilla nce Manager (VSM ) is a suite of powerfu l and flexib le vid.
A- 2 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Appendix A Using the IP Cam era with Cisco VSM Obt ainin g th e Req uire d D river Pac k This appendix includes the fo llo wing sections. Re vie w this information befo re using the IP camer a with VSM.
A-3 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 Append ix A Using the IP Ca mera with Cisco VSM Troubleshooting the IP Ca mera when used with VS M Troubleshooting the IP Camera wh.
A- 4 Cisco Video Surveillance System IP Came ra User Guide OL-14220-01 Appendix A Using the IP Cam era with Cisco VSM Troublesho oting the IP Cam era when used with VSM.
IN-1 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 INDEX A action config uring 3-26 overvi ew 3-24 triggere d by event 3- 24 ActiveX con trols 3-23 activity indicatio n 1-3 Activity.
Index IN-2 Cisco Vi deo Sur veillanc e System IP Camera User Guide OL-14220-01 overvi ew 3-2 requir ements 3-2 config urati on, of IP c amera backi ng up 3-12 copying to camer a 3-12 saving 3-12 uploa.
Inde x IN-3 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 E e-mail notificati on config uring 3-22 enab lin g 3-26 From field 3-22 FTP server li nk 3-21, 3-22 log file 3-37 of ev en.
Index IN-4 Cisco Vi deo Sur veillanc e System IP Camera User Guide OL-14220-01 HTTPS acce ssing cam era thro ugh 2-6 alternativ e port 3-8 default port 3-8 I I/O p orts See inpu t ports, and se e out .
Inde x IN-5 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 overvi ew 3-9 K Kensingt on lockdo wn equipme nt 2-4 L LAN port 1-4 LED Activity 1-3 controlling ope ration of 3-6 disablin.
Index IN-6 Cisco Vi deo Sur veillanc e System IP Camera User Guide OL-14220-01 Motion D etection wi ndow options 3-24 overvi ew 3-23 mounting, IP c amera 2-4 multicas t audio ad dress 3-9 audio por t .
Inde x IN-7 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 moving IP ca mera to 4-3 Preset Positions win dow options 3-30 overvi ew 3-30 privileg e level, for u sers 3-11 processes d.
Index IN-8 Cisco Vi deo Sur veillanc e System IP Camera User Guide OL-14220-01 primar y 3-21 seco ndary 3-22 snapshot , of video ima ge 4-5 SNMP, conf iguring 3-26 SNMP window options 3-27 overvi ew 3.
Inde x IN-9 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 primar y stream 3-14, 4-6 quality 3-14 resolution 3-14, 3-33, 4-4 saturation 3-16 seco ndary stre am 3-14, 3-15, 4-6 sharpn.
Index IN- 10 Cisco Vi deo Sur veillanc e System IP Camera User Guide OL-14220-01.
An important point after buying a device Cisco CIVS-IPC-2500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco CIVS-IPC-2500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco CIVS-IPC-2500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco CIVS-IPC-2500 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco CIVS-IPC-2500 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco CIVS-IPC-2500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco CIVS-IPC-2500.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco CIVS-IPC-2500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco CIVS-IPC-2500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
