Instruction/ maintenance manual of the product 7900 Cisco
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CH A P T E R 43-1 Cisco Unified CallManager System Guid e OL-14153-01 43 Cisco Unified IP Phones Cisco Unif ied IP Phones as full-featured telephon es , can plug directly in to your IP network . H.323 clients, CTI ports, and Cisco IP Communi cator repr esent software-based de vices that you conf igure similarly to the Cisco Unif ied IP Phones.
43-2 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Supported Cisco Unified IP Phones Supported Cisco Unified IP Phones T able 43-1 pro vides an ov ervie w of th.
43-3 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Supported Cisco Unified IP Phones Cisco Unif ied IP Phone 79 60 and Cisco Unif ied IP Phone 7961 The Cisco .
43-4 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Supported Cisco Unified IP Phones Cisco Unified IP Phone 792 0 The Cisco Wireless IP Phone model 7920, whic h is an easy-to-u se IEEE 802.
43-5 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Supported Cisco Unified IP Phones Cisco Unified IP Phone 7 911 The Cisco U nified IP Phone model 7 911, whi.
43-6 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Supported Cisco Unified IP Phones Cisco Unified IP Phone 790 5 The Cisco Un ified IP Phone model 7905 , a low.
43-7 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Supported Cisco Unified IP Phones Cisco Unif ied IP Conferen ce Station 7936 The Cisco Unified IP Conferenc.
43-8 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Cisco SIP IP Phones Cisco SIP IP Phones Cisco Unif ied CallManager supports the SIP protocol on the f ollowin.
43-9 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Cisco IP Commu nicator Y ou configure H.323 clients and CTI po rts through the Phone Configuration w indow in Cisco Unified CallManager Adminis tration like yo u do phones, b ut they often require fe wer configuration settin gs.
43-10 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Button Templates For more informati on about Ci sco T elePresence, see the following system and conf i.
43-11 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Button Temp lates Default Phone Button Templates Although all Cisco Unif ied IP Phones support similar features, you imp lement these features dif ferently on va rious models.
43-12 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Button Templates Standard 7961 SCCP and Standard 7961G-GE SCCP The Standard 7961 SCCP t e mplate uses b uttons 1 and 2 for lines and assigns b uttons 3 through 6 as speed dials or lines or for the features pri vac y a nd service URL.
43-13 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Button Temp lates Standard 7912 SCCP The Standard 1912 SCCP te mplate uses b utton 1 for line 1, bu ttons 2 through 5 for speed di al, button 6 for Hold, and button 7 for Settin gs.
43-14 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Button Templates Standard 30 SP+ The Standard 30 SP+ template uses b uttons 1 through 4 for lines, but.
43-15 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Button Temp lates Guidelines for Customizing Phone Button Templates Use the following guidelines whe.
43-16 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Button Templates Conference Users can initiate an ad ho c conference and add participants by pressing the Conference b utton. (Use rs can also use the Join softkey to initiate an ad hoc conference.
43-17 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Softkey Te mplates Softkey Templates Use softke y templates to manage softke ys that are a ssocia ted with applications such as Cisco Unified CallManager Assistant or call-proce ssing features suc h as Cisco Call Back on the Cisco U nified IP Phones.
43-18 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Softkey Templates Ti p T o refresh the softke ys for an application in the no nstandard softke y template, choose the standard softke y template that is already associated with t he nonstandard softk ey template.
43-19 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Softkey Te mplates • Unselected Softkeys—Lists softke ys that are asso ciated with a call stat e. This field lists the unselected, optional softkeys of the call state that displays in the Sel ect a Call State to Configure drop-do wn list box.
43-20 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Softkey Te mplate Operation Softkey Template Operation For appli cations such as Cisco Unif ied CallManager Assistant to suppo rt softke ys, ensure softkeys and softkey sets are configured in the database for each de vice that uses the application.
43-21 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Methods for Adding Ph ones Methods for Adding Phones Y ou can automatically add ph ones that support eithe.
43-22 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Featur es Barge and Privacy The Bar ge and Priv acy feature s work toge ther . Both features work with shared lines only . Barge adds a user to a call that is in progress.
43-23 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Features Cisco Unif ied CallManager pro vides a service parame ter (CF A Destinatio n Over ride) tha.
43-24 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Featur es Y ou configure the call pickup feat ure when you are conf iguring phone features in Cisco Unif ied CallManager . When you are adding a line, you can indicate th e call pickup group.
43-25 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Features Immed iate Divert The Immediate Di vert feature allo ws the in voker t o immediately div ert a call to a voice-messaging system. Managers and assistants, or anyo ne who shar es lines, use this feature.
43-26 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Featur es When users experience probl ems with their IP phones, the y can report the type of problem a.
43-27 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Association 3. Using Phone Conf iguration, add the custom pho ne button t e mplate to each phone that req uires the se r v ic e U R L bu tt o n . 4. Using Phone Configuration, subscr ibe to each appropriate service.
43-28 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Administration Tips Searching by Directory Number T o search for a phone b y its directory number (DN) , choose Directory Number .
43-29 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Administration T ips Finding All Phones in the Database T o find al l phones that are registered in the dat abase, choose Devi ce Name from the list of fields; choose “is not empty” from the list of patt erns; then, click the Find b utton.
43-30 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Administration Tips Cisco Unified CallManager User Options Cisco Unified IP Phone users access Cisco Unif ie d CallManager User Options through their web browser , so they can configure a v ariety of features on their phone.
43-31 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Failover and Fallb ack Phone Failover and Fallback This section describes ho w phones fail ov er and fall b ack if the Cisco Unif ied CallManager to which they are registered becomes unreachable.
43-32 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Phone Configuratio n Checklist Step 3 Add and conf igure lines (DNs) on the phone. Y ou can also configure phone features such as call park, call forward, and call pickup.
43-33 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Phone Configuration Ch ecklist T able 43-6 list s the conf iguration st eps for Cisco Uni fied IP Phones that support SIP .
43-34 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Where to Find More Inform ation Where to Find More Information Related Topics • Understanding Directory Nu.
43-35 Cisco Unified CallManager System Guid e OL-14153-01 Chapter 43 Cis co Unified IP Phones Where to Find More Information • Config uring Cisco Unif ied IP Phones , Ci sco Unified CallMan ager Adm.
43-36 Cisco Unified CallManager System Guide OL-14153-01 Chapter 43 Cisco Unified IP Phones Where to Find More Inform ation.
An important point after buying a device Cisco 7900 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco 7900 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco 7900 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco 7900 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco 7900 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco 7900, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco 7900.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco 7900. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco 7900 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
