Instruction/ maintenance manual of the product 509G Cisco
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Cis c o Small Busine s s Pro S P A 500 Serie s IP P hones Models 501G, 502G, 504G, 508G, and 509G USER GUIDE.
© 2009 Cisco Syst ems, Inc. All rights reser ved. OL - 19750 -02 CCDE, CCENT, CCSI, Cisco Eos, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cis.
Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) i Con t en ts Chapter 1: Getting Started 1 About This Document 1 Overview of the Cisco Small Business Pro IP Phones 3 Understanding Your P.
Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) ii Con t en ts Chapter 3: Using Basi c Phone Functions 26 Using Phone Hardwa re and Accessories 27 Using the Speakerphone 27 Using the Hea.
Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) iii Con t en ts Setting Do Not Disturb 38 Activating Do Not Disturb 38 Deactivating Do Not Disturb 39 Turning Call Wait ing On and Off 39 .
Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) iv Con t en ts Paging a Group of Phones 55 Configuring Auto Answer 55 Monitoring/Accessing Anothe r Phone from Your Phone 55 Customizing Y.
Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) v Con t en ts Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SP A 500S Attendant Console 77 Connecting the Cisco SPA 500.
1 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 1 Get ting St ar te d This chapter pr ovide s an ov er view of th is document and basic information about your Cisco Small Busines s Pro IP phone.
Get ting Star ted About This D ocument Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 2 1 Organization This table describ es the contents of each chapt er in this document . Title D es cription Chapter 1 Getting Star ted A des cription of this book and an over view of the Cisc o Small Business Pro IP Phon es .
Get ting Star ted Over view of the Cisc o Small Busine ss Pr o IP Phone s Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 3 1 O ver view of the Cis c o Sm all Busine s s Pro IP Phones Th.
Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 4 1 Understanding Y our Phone ’ s Line s and But tons Use the f ollowing graphic and table t o identif y the parts of your phone.
Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 5 1 3 L CD S cr een Displays dat e and time, phone station name, line extensions, and softkey options. (Not available on the Cisco S P A 501G.
Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 6 1 So ftk ey Bu tto n s The sof tk ey buttons on your phone displa y may var y depending on your phone model and the phone syst em setup.
Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 7 1 But ton F unction << or >> Move left or right thr ough an entr y without deleting characters. activ Activates screen saver mode.
Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 8 1 Using Ke yp ad Shor tcuts When using the phone menus, you can us e the k eypad to ent er the number shown next to the menu or sub-menu item on the L CD s cr een.
Get ting Star ted Cisc o SP A 500S Attendant Cons ole Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 9 1 NOTE Menus and options var y depending on phone model.
Get ting Star ted Caring f or Y our Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 10 1 The Cisco S P A 500S is a 32-button attendant console f or the Cisco Small Busines s Pr o I.
2 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 11 Inst alling Y our Phone This chapt er desc ribes how to install y our Cisc o Small Busines s Pro IP P hone and connect it to your net work .
Installing Y our Phone Be f ore Y ou Begi n Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 12 2 Be f o r e Y o u Beg i n Bef ore y ou install and connect your phone, verify with your Sy.
Installing Y our Phone Conne cting the Handset Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 13 2 C onne cting the Hands et STEP 1 T urn the phone body over t o ex po se the por ts on the back of the unit . ! CAU TI O N Do not inser t a t elephone line cord int o the auxiliar y por t .
Installing Y our Phone Mounting t he Phone to the W all (Op tional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 14 2 Mounting the Phone to the W all (Optional) T o mount the phone t o the wall, you must pur chas e the MB 100 wall mount bracket kit .
Installing Y our Phone Mounting t he Phone to the W all (Op tional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 15 2 STEP 1 T o at tach the Mounting Bracket (MB), align the t wo cleats on the MB with the holes in the phone’ s base.
Installing Y our Phone Mounting t he Phone to the W all (Op tional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 16 2 STEP 4 (Optional) If a Wi -Fi or P oE dongle is install ed, place in the tray .
Installing Y our Phone Mounting t he Phone to the W all (Op tional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 17 2 Plug in the Ethernet and power cables .
Installing Y our Phone Mounting t he Phone to the W all (Op tional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 18 2 STEP 5 Hang onto scr ews mounted in the wall.
Installing Y our Phone Conne cting the P ower Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 19 2 STEP 3 Rotat e the tab 180 ° and re-insert into the phone base. The tab now cat che s the slot in the handset when the hand set is placed onto the cradle.
Installing Y our Phone Conne cting Y our Phone to the Network Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 20 2 C onne cting Y our Phone to the Net work If you ar e using an Ethernet connection: STEP 1 Inser t one end of the Ethernet cable int o the net work por t on the phone body marked “SW .
Installing Y our Phone Conne cting a PC to Y our Phone (Optional) Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 21 2 C onne cting a PC to Y our Phone (Option al) T o c onnect a PC to y.
Installing Y our Phone V erif ying Phone Startup Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 22 2 V erif ying Phone Star tup After r eceiving power and net work connectivit y , the phone ex ecutes a boot-up sequence. During this se quence, phones with screens displa y the Cisco logo and then “Initializing Network ”.
Installing Y our Phone Upgrading Y our Phone ’s F irmware Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 23 2 If the phone does not star t , confirm your installation and connections . If thes e ar e correct , tr y unplugging the phone and plugging it back in again.
Installing Y our Phone Upgrading Y our Phone ’s F irmware Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 24 2 Cisco SPA 501G: STEP 1 Press the Setup button. STEP 2 Enter 150 , then pres s # . The firmwar e version is r ecit ed. D ownload the Firm ware Go to w w w .
Installing Y our Phone Upgrading Y our Phone ’s F irmware Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 25 2 Install the Firm ware STEP 1 Extract the firm ware o nt o your PC.
3 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 26 Using B asic Phone F unc tions This chapter pr ovid es instructions on using your phone’ s basic functions.
Using B asic Phone F unctions Using Phone Hardw are and Acce ssorie s Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 27 3 Using Phone Hardwar e and Ac c e s s orie s Using the Sp eak erphone T o use the sp eakerphone, pr e ss the Sp eak er but t on (the handse t can b e either on or of f hook) .
Using B asic Phone F unctions Using Phone Hardw are and Acce ssorie s Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 28 3 NOTE Does not apply to the Cisco S P A 501 G. STEP 1 Press the Setup button. STEP 2 Select Pr ef erences . STEP 3 Ch oose Send Audio to Speak er > edit .
Using B asic Phone F unctions Adjusting C all V olume and Muting Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 29 3 Adjusting Call V olume and Muting Y ou can also change call volume settings from your PC using the IP Phone W eb Int er face.
Using B asic Phone F unctions Putting a Call on Hold Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 30 3 • Press the Heads et button. • Press a green line button (to place a call) or a r e d flashing line button (to answer a call). (Not applicable to the Cisco S P A 502G) .
Using B asic Phone F unctions Re su m in g a C al l Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 31 3 Re suming a Call T o r esume the call, pres s the flashing red line but t on f or the call. (On the Cis co S P A 502 G, press th e res um e softk ey .
Using B asic Phone F unctions T ransf erring Calls Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 32 3 Per forming an A t tende d T ransfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call, pr es s xf er . The call is place d on hold and a new line is opened to dial the number .
Using B asic Phone F unctions Re d ia li ng Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 33 3 T ransferring a Held Call to an Active Call NOTE Does not apply to the Cisco S P A 501 G. If you ha ve a call on hold and an active call, you can transf er one of the se calls to the other call, connecting the t wo callers.
Using B asic Phone F unctions V iewing and Re turning Miss ed Calls Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 34 3 Viewing and Returning Mis s e d Calls The L CD screen on your IP phone notifi es you if a call came in that was unanswered.
Using B asic Phone F unctions T urning the Miss ed Calls Shortcut On and O f f Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 35 3 T urning the Mis s e d Calls Shor tcut On and O f f This option removes the lcr and mis s softkeys that appear on the IP phone screen when you miss a call.
Using B asic Phone F unctions F orwarding Calls Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 36 3 For warding All Calls Using the cfwd s ofkey: STEP 1 Press the cfwd softk ey . STEP 2 Enter a number to which t o f or ward all calls; f or example, your v oice mailb o x, another extensio n, or an outside line.
Using B asic Phone F unctions F orwarding Calls Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 37 3 STEP 3 Enter a number to which t o f or ward all calls (f or example, another extension, or an outside line.) If f o rwarding calls to an outside line, be sur e to use an y ac ces s and area codes required.
Using B asic Phone F unctions Se tt in g Do No t D is tu rb Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 38 3 STEP 3 Press ok . STEP 4 Press sav e .
Using B asic Phone F unctions T urning Call W aiting On and O f f Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 39 3 Using the Setup button: Y ou can also acc es s Do Not Disturb by per f orming the f ollowing steps : STEP 1 Press the Setup button and sele ct Pr ef erences > Do Not D istu rb .
Using B asic Phone F unctions Picking Up a Call Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 40 3 NOTE F or the Cis co SP A 501G, you can o nly configure Call W aiting in the IP Phone W eb Int er face or by using the star code. Using the Setup button: STEP 1 Press the Setup button.
Using B asic Phone F unctions Par ki ng a Ca ll Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 41 3 T o pick up a call ringing at an e x tension in y our group: STEP 1 Press the grPick softke y . The phone displa ys an y stations in the group that ha ve ringing calls .
Using B asic Phone F unctions Placing a Three- W ay Conf erence Call Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 42 3 T o unpark a call, you can either use the unpark softke y (if you know the park line number) , or view a list of park ed calls and unpark it fr om the list .
Using B asic Phone F unctions Placing a Three- W ay Conf erence Call Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 43 3 STEP 3 Press the conf softkey again. All thr ee par ties are connected in the conf er ence call. When you hang up, the other two par ties are disconnected.
Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 44 3 Using the Phone Direc torie s Y our IP phones provide several differ ent t ypes of phone direct ories , depending on the phone model and what the system administrat or has set up f or the c ompan y .
Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 45 3 STEP 3 Enter the phone number , including an y digits you must dial t o acce ss an outside line and the appr opriate ar ea c ode, if nece ss ar y .
Using B asic Phone F unctions Using the Call His tor y Lists Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 46 3 STEP 3 Enter inf ormation in the fields and pres s sea r ch . STEP 4 In the results, pres s Dial to dial the contact , or choos e one of the other options.
Using B asic Phone F unctions Using the Call His tor y Lists Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 47 3 Calling from the Call Histor y Lists T o dial a number from one of the Call Hist or y lists: STEP 1 Choo se the call. STEP 2 Press dial .
Using B asic Phone F unctions Setting or Changing a Phone Passwor d Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 48 3 S et ting or Changing a Phone Pas sword Y ou can set or change the pas sword f or your phone t o prevent unauthoriz ed us e.
4 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 49 Using Advanc e d Phone Fe a ture s This chapter describe s how t o configure advanced f e atur e s on your IP P hone.
Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 50 4 C onfiguring Privacy and S e curit y Fe atur e s Y ou can also configure these f eatures using your PC and the IP Phone W eb Int er face.
Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 51 4 Using the Setup button: STEP 1 Press the Setup button. STEP 2 Select Pr ef erences . STEP 3 Ch oose Block Anonymous Call and pr e ss edit .
Using A dvanc ed Ph one Fe a tures Enabling Dial Assis tanc e Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 52 4 T o deactivat e secure call: • *17 —Deactivate Secure C all f eature f or all calls. • *19 —D eactivate Secure C all f e atur e f or a sing le call.
Using A dvanc ed Ph one Fe a tures Cr ea ti ng S peed Di als Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 53 4 • Depending on how your extensions ar e configured and how man y line buttons ar e on your phone, you can ha ve up to 7 speed dials on the line but t ons .
Using A dvanc ed Ph one Fe a tures Using Spee d Dials Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 54 4 STEP 3 F or a new spee d dial, scroll t o select an unu sed sp eed dial (marked with Not As signed). T o edit a pr eviously e xisting spe ed dial, select it .
Using A dvanc ed Ph one Fe a tures Monitoring/ Ac ce ssing Ano ther Phone fr om Y our Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 55 4 Paging Another Phone T o page another phone, dial *96 plus the extension of the phone you ar e paging.
Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 56 4 • Red (blinking) : Line is ringing. • Orange (solid) : Line is unr egister e d (cannot be used) . • Orange (blinking) : Line is not configured properly .
Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 57 4 Changing the S creen B acklight S et tings The screen backlight turns off after a spec ified pe riod of time .
Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 58 4 T o ena bl e y our scr een sa ver: STEP 1 In Scr een Sa ver M ode , Choose Ena ble Scr een Sa ver and pr e ss edit . STEP 2 Press y/ n to ch oose yes .
Using A dvanc ed Ph one Fe a tures Using Ring T one s Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 59 4 T urning on the S creen S aver T o imme diate ly turn on your phone ’ s screen sav er : STEP 1 Press the Setup button. STEP 2 Scroll t o Scr een Sa ve r Mod e and pr es s activ .
Using A dvanc ed Ph one Fe a tures Configur ing Da te and T ime P ara met ers on Y our Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 60 4 C onfiguring Da te and Time Parameters o.
Using A dvanc ed Ph one Fe a tures Using Star Code s Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 61 4 Code Def ini tio n 16 Activate Secure Call f eature f or all calls . * Se e Using Se cure Call, page 51 . 17 Deactivate Se cur e Call f eature f or all calls .
Using A dvanc ed Ph one Fe a tures Using the In terac tive V oice Resp onse Menu on the Cis co SP A 501 G Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 62 4 *Requir es that your IP phone be par t of a Cisco S P A 9000 V oic e Syst em network .
Using A dvanc ed Ph one Fe a tures Using the In terac tive V oice Resp onse Menu on the Cis co SP A 501 G Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 63 4 T ypical options you might use are listed in the f ollowing table: Numb er Option 100 T ells you if Dynamic Host Configuration Prot o col (DHCP) is enabled.
Using A dvanc ed Ph one Fe a tures Using the In terac tive V oice Resp onse Menu on the Cis co SP A 501 G Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 64 4 111 Set a static IP address . Ent er the address (use * to enter the “.” value) , then press #.
Using A dvanc ed Ph one Fe a tures Advanc ed Proc ed ur e s f or T e chnical Supp or t P ers onnel Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 65 4 Advanc e d Pro c ed ur e s for T e chnic al Supp or t Pers onnel ! CAU TI O N These menus are used t o configure and tr oubleshoot your phone and the phone network .
Using A dvanc ed Ph one Fe a tures Advanc ed Proc ed ur e s f or T e chnical Supp or t P ers onnel Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 66 4 • Custom R eset : Resets your phone to the latest cust omization profiles.
5 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 67 Using the W eb Inter fac e Y our Cisc o IP P hone pro vides a web inter f ace to the pho ne that allows you t o configure some f eatures of your phone using a web br ows er .
Using the Web In ter face Log ging in to t he Web Inter fac e Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 68 5 Lo gging in to the W eb Inter f ac e STEP 1 Get the IP addr es s of your phone: Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: a.
Using the Web In ter face Se tt in g Do No t D is tu rb Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 69 5 S et ting D o Not Disturb Use the Do Not Disturb f eature t o prevent incoming calls from ringing y our phone. If you ha ve vo ice mail c onfigur e d, incoming callers immediately r each voice mail.
Using the Web In ter face Configuring Call W aiting Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 70 5 STEP 3 Under Cal l For ward , you can configure the f ollowing fields : • CFW D All Dest —F or war ds all calls to a single number that you ent er .
Using the Web In ter face Bloc king Caller ID Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 71 5 Blo cking Caller ID Y ou can block Caller ID from your phon e so that your phone number will not appear to the pers on you call. T o block Caller ID : STEP 1 L og in to the web int er face.
Using the Web In ter face Using Y our Personal Dir ector y Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 72 5 Using Y our Pers onal Dire ctor y Y our IP phone provides a phone direct or y f or you t o stor e and view frequently dialed numbers .
Using the Web In ter face Cr ea ti ng S peed Di als Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 73 5 • Miss ed —Shows the last 60 miss ed calls . Click the tab f or each list to view it . Creating Spe e d Di als Y ou can configure up t o 8 spe ed dials f or the number ke ys.
Using the Web In ter face Adjusting Audio V olume Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 74 5 T o accept te xt me ssage s fro m a third part y : STEP 1 L og in to the web int er face. STEP 2 In the Vo i c e tab, click the User tab .
Using the Web In ter face Changing the L CD Contr ast Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 75 5 Changing the LCD Contrast NOTE Not applicable to the Cisc o SP A 501G. STEP 1 L og in to the web int er face. STEP 2 In the Vo i c e tab, click the User tab .
Using the Web In ter face Configuring the Phone Screen Saver Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 76 5 - A moving padlock icon. When the phone is lo cked, the status line displa ys a scrolling mess age “Pr es s an y ke y t o unlock your phone.
6 Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 77 Using the Cis c o SP A 500S A t tendant C ons ole This chapter describe s how t o install and use the Cisc o SP A 500S Attendant Console with your IP Phone.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 78 6 The Cisco S P A 50.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 79 6 C onnec ting a S ingle Cisc o SP A 500S STEP 1 T urn both the IP phone and Cisco S P A 500S face down.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 80 6 STEP 4 Using an attachment arm screw , se cur e the attachment arm t o the IP phone.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 81 6 STEP 7 Using an at tachment arm screw , se cur e the attachment arm to the Cisco S P A 500S.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 82 6 STEP 10 Route the auxiliar y cable inside the cable slo t of the Cisco S P A 500S.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 83 6 C onnec ting a S ec ond Cis c o SP A 500S A maximum of tw o SP A500S at tendant consoles can b e connected to a Cisco S P A 500 Series IP Phone.
Using the Cisc o SP A 500S Attendant C onsole Conne cti ng the Cisc o SP A 500S A ttendant Console to the IP Phone Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 84 6 ! CAU TI O N Do not plug a t elephone line cord int o the AUX por t .
Using the Cisc o SP A 500S Attendant C onsole Configuring the Cisco SP A 500S Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 85 6 C onfiguring the Cis c o SP A 500S The Cisco S P A 500S can b e configured t o easily acce ss other phone lines in the syst em.
Using the Cisc o SP A 500S Attendant C onsole Using the Cisc o SP A 500S Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 86 6 Using the Cis c o SP A 500S The functions of Cisco S P A 500S buttons ma y dif f er depending on c onfiguration.
A Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 87 Wher e to Go F rom Her e Cisco provides a wide range of r es our ces to help you obtain the full benefits of the Cisco Small Busines s IP phone. Produc t Re s ource s Suppor t Cisco Small Busine ss Suppor t Communit y w w w .
Where to Go F rom Her e Cisco S mall Business Pro IP Phone SP A 50X User Guide (S IP) 88 A List of D ocuments See the f ollowing documents (available at the URLs list ed above) f or mor e inf ormation ab out your pr o duct .
An important point after buying a device Cisco 509G (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco 509G yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco 509G - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco 509G you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco 509G will certainly help you make a decision on the purchase.
If you already are a holder of Cisco 509G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco 509G.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco 509G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco 509G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center