Instruction/ maintenance manual of the product OfficeDirect Storage Server Castelle
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User ’ s Guide Plug- &-f orget Networ k Stor age Solut ion.
III Copyri ght 2000 Castelle. All rights reserved. OfficeDirect Storag e Server User ’ s Guide 61-1202 -001 rev A. Castelle is a registered trademark of Castelle. Microsof t, W indows, an d Outlook are regis tered trademar ks of Micros oft, Inc.
IV FCC Statement: This device complies with the limits fo r a Class A digital device, pu rsuant to Part 15 of the FCC Rules. Operatio n is su bject to the following two conditions: • This device may not cause harm ful interference. • This device must accep t any interference receiv ed, including interference that may cause undes ired operation.
Contents About your Storage Ser ver _________ _________ _________ 1 Storage S erver Featu res ________ _____ _________ ________ ___ 2 Package Co ntents _______ ______ ________ ______ ________ ___ 2 Wh.
1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is design ed to of fer the growing business a simplified, cos t-effective way to outfit an existing small LAN with some of the more valuable featur es of a large en terprise network.
2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENTS The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP n etwork cabl e with R J45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W i ndows 95/98/NT4.
W HAT YOU ’ LL N EE D A BOUT YOUR S TORAGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet N etwork emp loying 10 BaseT or 100 BaseTX. • TCP/IP installed and enabled . Supported Clien t Machines • PC usi ng W indows 9 5/98/ NT4.0 or W indows 2000.
4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the fr ont panel: Front Panel LEDs Reset Butto n (IP/Password) T o reset, p ress and hold un til yo u hear 1 beep , The password wi l l be cleared, and it s IP Ad dress se t to the defa ult valu e of 192.
C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TORAGE S ERVER 5 Buzz er The buzzer pr ovides valuable f eedback on the st ate of your Storage Server . • 1 Beep when res et butto n or power switch is pressed.
7 Chapter 2 Installation and Setup R EQUI REMEN TS Y ou’ll need a 10 /100 BaseT Ether net ne t work with TC P/IP installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 sock et to connect the Storage Server to y our hub. The Storage Server will auto-configure for 10BaseT or 100BaseTX, and full or half duplex.
8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then , during the boot proces s, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Read y LED should be ON a nd the Alert LED should be OFF . If the Alert LED stays ON, there is a hardware problem.
S TORAGE S ERVER S ETUP U SING W INDOWS I NSTALLATION AND S ETUP 9 2. T he Storage Server Setup Utility screen disp lay s a lis t of all Storage Servers on the left; the selected Storage Server ’ s informa tion is di splayed on the righ t. (If no Storage Serv ers are listed, see T r oublesh ooting .
10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z on e Select yo ur t ime zone from the list . Date/Time Enter th e local d ate (mm/dd /yyyy form at) and time . Obtain an IP Address automatically (DHCP Client) If you ha ve a DHCP or Boot P server on yo ur L AN, you can e nable this se tting.
S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save and ex it. The Storage Server is now operational, with the following lim itatio ns . • All W indows users will b e give n " Gue st " access rights.
12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the following browse rs: • Netscape Navigator 4 .04/4.08/4.5 • Internet Ex plorer 4. 0/5.0 Connec ting to th e Stor age Ser ver Confirm that y our system has a compatible IP Addres s and Network Mas k (Subnet Mas k).
S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 13 Main M enu 4. Select Network and configure each tab, using the online help as necessar y . 5. Macintosh users can n ow access the Storage Server , provided the y use the Guest button on the Net work logi n, or login as admin .
14 S TORAGE S ERVER U SE R ’ S G UIDE System Config urati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFIC E D IRECT M ES SAGING S ERVER .100 The Of ficeDirect Messaging Server .100, an integrated email and fax serv er a ppliance for Mi crosoft Outlo ok, i s a companion produ ct to the Of ficeDirect Storage Server .
15 Chapter 3 Administration O VERVIEW The Storage Server ad ministrator controls Storag e Server usage b y creating and man aging access-defined Users, Groups, and Shar es. N OTE : AppleShare does no t support “Read-only “ acces s; access is always “Read-W rite.
16 S TORAGE S ERVER U SE R ’ S G UIDE Remember : • A Share can be accessed by only 1 Group, but a Group can access many Shares. •T h e ad min user , and all us ers in the ad ministra tor group, have Read/W rite access to all shares and f olders.
C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 17 4. T his Ja vaScript Sup port window may appear for a few moments bef ore the Storage Server Setup screen is lau nched, and may either b e closed or allowed to stay open. JavaScr ipt Suppor t 5.
18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start yo ur web br owser . In the Address box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g . HTTP://192.168.0.2) . 2. When prompted f or the password, enter admin for the Us er Name .
C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 19 • Micr osoft - C onfigure Mi crosoft networking; s et W orkgroup Name, Code Page (al pha bet) and WINS (W indows Internet Naming System). Syste m • General - Set the Storage Server name, date and time.
20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Grou ps, modify th eir access to Shares, and add or del ete Users from any Grou p. • Create new Gr oups, or delete exi sting Gro ups. Shar es • Create, delete and modify Shares. A "Share" is a folder (directory) which User s can access.
M ANAGI NG S HARES , G ROUPS , AND U SERS A DMIN IST RATIO N 21 Special Sh ares, Group s & Users The Storage Ser ver has pre-defined shares, group s and users th at may n ot be de let ed, al t h oug h l imi ted mo dific ati on s may b e ma de.
22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Share s The Storage Server allo ws a fo lder inside a share to be a share. This allows "nes ting" of s hares to any depth. Rem ember , though: • In W indows' Netw o rk Nei g hborhoo d , all shares are listed on the same level - the "nesting" is completel y invi sib le.
C OMMO N A DM INI STRA TIVE T ASKS A DMIN IST RATIO N 23 C OMMON A DMINISTRATIVE T ASKS T ask Proced ure Protect Serv er configuration Assig n a password to the Admi n user . Select Users , th en sele ct the Admi n user , and click Modify . Create Users Users menu o ption.
24 S TORAGE S ERVER U SE R ’ S G UIDE Backup data on the Server Use your backup progra m to b ackup any f older . T o backup all files, u sers in the Administrator group can backup the HDD1 folder . Shutdown t he Server Use either o f the follo wing metho ds: 1.
25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndows clie nts runn ing W indows 95/ 98/2000, W indows NT 4.0 or 2000 Professional Edition. This chapter will help you check and configure TCP/IP settings and access to the Storage Serve r ’ s storage.
26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like the on e highlighted ( TCP/I P -> Network card ) is not listed, then you need to install th e TCP/IP by selecting Add> Pr otocol>Mi cro soft>TC P/IP>OK . 3. W ith the TCP/IP entry highlighted, click on the Pr operties button to bring up the TCP/IP Pr operties w indow .
O VERVIEW W INDOWS C LIENT S ETUP 27 N OTE : If you h ave a rout er on you r LAN, ask y our networ k administ rator what values to use. If you h ave made any changes, res tart your P C. Netwo r k Lo gon T o use the Storage Server , you must log o n to the Network correctly: 1.
28 S TORAGE S ERVER U SE R ’ S G UIDE Server may still be used, but will be limited to guest access rights. By default, gu est access allows read/write access to the "public" sh are; the administrator , however , may customize the gu est access rights.
U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 29 U SING THE S TORAGE S ERVER ' S S TORAGE T o use the Storage Server's storag e, you must "Map" a d rive letter to each folder o n the Storage Server f older which you wish to access.
30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W in d ows Explorer , and from the File>Open or File>Save As dial og box i n all W indows applicati ons.
U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 31 3. Do uble - click the St orage Serve r icon. A prin ter ic on shou ld be sh own. 4. Right-cl ick the pr inter icon , and select Install. The Add Printer wizard will start. 5. Select the manufacturer and p rinter matching the printer connected to the Storage Server .
33 Chapter 5 Macintosh Client Setup R EQUI REMEN TS • Macintosh OS V ersion 7 .5 or later , with A ppleShare. • The Administrator must create a valid User Name o n the Storage Server for each Mac user .
34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n the Enter Network Password dialog bo x, enter yo ur name and passw ord. These must m atch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administrator has not cr eated a us er n ame for you , click the Guest b utton.
35 Chapter 6 T roubleshooting W INDOWS Problem 1: The Storage Server Utility doesn't list any S torage Serve rs. Recommendation 1: Che c k th e fo ll o wing: 1.
36 S TORAGE S ERVER U SE R ’ S G UIDE 192.168 .0.2 54, w ith a Subnet Ma sk of 255.255. 255.0. (The Storage S erver's default IP Addres s is 192.1 68.0.2, with a Subnet Mask of 25 5.255.255. 0). Remember th at each device needs a unique IP Address, and the sa me Subnet Mask .
W INDOWS T ROUBLESHOOTING 37 4. If you DO h ave a router , check that your Gateway IP Addr ess is set correctly . Ask your LAN administrator for the correct val ue. Problem 4: When I click on the Storage Server icon in Network Neighbor- hood, I get prompted for a pas sword.
38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen if the amount of f ree disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be checked using the Status> Stor age screen on the Administrator interface. If this is the prob lem, you must delete some print jobs: 1.
M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check the Printer's User Manual for this data, or contact the printer supplier .
An important point after buying a device Castelle OfficeDirect Storage Server (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Castelle OfficeDirect Storage Server yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Castelle OfficeDirect Storage Server - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Castelle OfficeDirect Storage Server you will learn all the available features of the product, as well as information on its operation. The information that you get Castelle OfficeDirect Storage Server will certainly help you make a decision on the purchase.
If you already are a holder of Castelle OfficeDirect Storage Server, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Castelle OfficeDirect Storage Server.
However, one of the most important roles played by the user manual is to help in solving problems with Castelle OfficeDirect Storage Server. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Castelle OfficeDirect Storage Server along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
