Instruction/ maintenance manual of the product MFC-9700 Brother
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O WNER’S MANU AL M FC-9700 version A.
If Y ou Need to Call Customer Service Please complete the follo wing inf ormation for future reference: Model Number: MFC-9700 Serial Number*: Date of Purc hase: Place of Purc hase: * The serial number is on the bac k of the unit.
i Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
ii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
iv BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end- use purchaser of the accompanying product (referred to in this warranty as “this Product”).
v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions.
vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd.
vii Quick Reference Guide Sending Faxes Automatic Transmission 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. 3 Press Fax Start . Sending a Cover Page 1 Place the original face up in the ADF, or face down on the scanner glass.
viii Storing Numbers Storing One Touch Dial Numbers 1 Press Menu , 2 , 3 , 1 . 2 Press the One Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press Set . 4 Enter a name (or leave it blank), and then press Set .
TABLE OF CONTENTS ix Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information.
x Recording Outgoing Message (OGM) on External TAD .... 2-10 Special Line Considerations .............................................. 2-11 Roll Over Phone Lines .................................................. 2-11 Two-Line Phone System ..........
TABLE OF CONTENTS xi To Select or Change Your Receive Mode ...................... 5-2 Setting Ring Delay .............................................................. 5-2 Easy Receive ..................................................................
xii Delayed Batch Transmission ........................................ 6-11 Setting Up for Polling Transmit ........................................ 6-11 7 Auto Dial Numbers and Dialing Options ...................................... 7-1 Storing Numbers for Easy Dialing .
TABLE OF CONTENTS xiii Remote Retrieval ................................................................. 9-3 Using Remote Retrieval Access Code ................................. 9-3 Remote Commands ....................................................
xiv Remote Printer Console Main Program ........................ 12-1 Installing the Remote Printer Console ............................... 12-2 Using the Remote Printer Console Main Program ............ 12-3 Remote Printer Console ...................
TABLE OF CONTENTS xv Multiple Page..................................................................... 14-3 Border Line ........................................................................ 14-3 Orientation ........................................
xvi Paper/Quality Tab ............................................................ 14-17 *1 Paper Source .......................................................... 14-17 *2 Media ..................................................................... 14-18 Advanced Options .
TABLE OF CONTENTS xvii Scanner Settings .............................................................. 15-11 Word Processor ............................................................... 15-12 User-Defined Button .....................................
xviii Address Book File ............................................................. 17-4 Internet PC-FAX ............................................................... 17-4 User interface ............................................................
TABLE OF CONTENTS xix Using Brother Printer Driver with Your Apple ® Macintosh ® .. 19-1 Sending a Fax from Your Macintosh ® Application ................. 19-3 Setting Up Your Address Book ......................................... 19-5 Adding a New Member .
xx Replacing the Drum Unit ................................................. 21-21 Checking the Drum Life .................................................. 21-22 22 Important Information ...............................................................
INTRODUCTION 1 - 1 1 1 Introduction Using This Manual Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through programming your MFC. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual.
1 - 2 INTRODUCTION Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC, and then fax it to Brother’s Automated Fax Response System as your first transmission.
INTRODUCTION 1 - 3 MFC-9700 Control Panel Overview 1 LCD (Liquid Crystal Display) The LCD displays messages to help you set up and operate your MFC. 2 Stop/Exit Stops a fax, cancels an operation, or exits from menu mode. 3 Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the MFC.
1 - 4 INTRODUCTION Options You can quickly and easily change your temporary settings for each copy. Copy Makes a copy. A Scanner Keys: Scan to E-mail Press this key to start scanning an original into your E-mail application, setting it up automatically as an attachment.
INTRODUCTION 1 - 5 About Your Machines If you’re a first-time MFC user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily.
1 - 6 INTRODUCTION The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 60 seconds over the phone line, and the LCD shows RECEIVING . If your MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones.
ASSEMBLY AND CONNECTIONS 2 - 1 2 2 Assembly and Connections Packing List Make sure you have the following items: Note If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA) , 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal) .
2 - 2 ASSEMBLY AND CONNECTIONS Choosing a Location Place your MFC on a flat stable surface, such as a desk. Select a place that is free of vibration and shocks. Place the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 90.
ASSEMBLY AND CONNECTIONS 2 - 3 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1 Do not use this product near appliances that use water, in a wet basement or near a swimming pool.
2 - 4 ASSEMBLY AND CONNECTIONS Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge.
ASSEMBLY AND CONNECTIONS 2 - 5 Paper Acceptable Paper Paper Capacity of Paper Cassette Paper Specification for the Cassette Paper Type Paper Size Paper Cassette #1: cut sheet Letter, Legal, A4, A5, ISO B5, Executive, A6 Manual Feed Slot: cut sheet envelopes post cards labels and transparencies Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, A6, 2.
2 - 6 ASSEMBLY AND CONNECTIONS Manual Feed Slot Loading Paper in the Paper Cassette 1 Pull the paper cassette completely out of the MFC. 2 Slide the paper width and length adjusters to the position for the paper size you are using. Cut Sheet Envelopes Basis Weight: 16 to 43 lb.
ASSEMBLY AND CONNECTIONS 2 - 7 3 Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75g/m 2 ) paper.
2 - 8 ASSEMBLY AND CONNECTIONS Connecting the MFC 1 Connect the power cord. 2 Connect the telephone line cord. Connect one end of the telephone line cord to the line jack on the MFC and the other end to a modular wall jack. WARNING = ■ The MFC must be grounded using a 3-prong plug.
ASSEMBLY AND CONNECTIONS 2 - 9 Connections Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to the MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
2 - 10 ASSEMBLY AND CONNECTIONS illustration 1 Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the MFC, in the jack labeled EXT.
ASSEMBLY AND CONNECTIONS 2 - 11 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
2 - 12 ASSEMBLY AND CONNECTIONS Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD.
ASSEMBLY AND CONNECTIONS 2 - 13 Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.
3 - 1 ON-SCREEN PROGRAMMING 3 3 On-Screen Programming User-Friendly Programming We have designed your Multi-Function Center with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer.
ON-SCREEN PROGRAMMING 3 - 2 Menu Selection Table You can probably perform most of these programming settings without the Owner’s Manual. To help you understand the menu selections, options and settings that are found in the MFC programs, use the Menu Selection Table below.
3 - 3 ON-SCREEN PROGRAMMING Main Menu Submenu Menu Selections Options Descriptions Page 1. GENERAL SETUP (continued) 5. CASSETTE #2 — ON OFF Turn CASSETTE #2 ON if you purchased the optional Cassette #2. 4-1 6. AUTO DAYLIGHT — ON OFF Changes for Daylight Savings Time automatically.
ON-SCREEN PROGRAMMING 3 - 4 Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (continued) 2. SETUP SEND 1. CONTRAST AUTO S.LIGHT S.DARK Changes lightness or darkness of a fax you are sending. 6-6 2. FAX RESOLUTION STANDARD FINE S.FINE PHOTO Changes the default setting of fax resolution.
3 - 5 ON-SCREEN PROGRAMMING Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (continued) 3. SET AUTO DIAL 1. ONE-TOUCH DIAL — Store One-Touch numbers so you can dial by pressing only one key (and Fax Start ). 7-1 2. SPEED-DIAL — Store Speed Dial numbers so you can dial by pressing only four keys (and Fax Start ).
ON-SCREEN PROGRAMMING 3 - 6 Main Menu Submenu Menu Selections Options Descriptions Page 2. FAX (continued) 6. REMAINING JOBS —— Check which jobs are in memory — OR —cancel a delayed fax or polling job.
4 - 1 INITIAL SETUP 4 4 Initial Setup Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the MFC, you will need to change the setting for the paper size, so your MFC will know how to fit the incoming fax on the page.
INITIAL SETUP 4 - 2 Setting Cassette Usage The default setting of AUTO allows your MFC to choose the optional Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2.
4 - 3 INITIAL SETUP Setting Station ID You should store your name or (company name) and fax number to be printed on all fax pages you send. The telephone number you enter will be printed only on your cover pages and call back messages. (See Composing Electronic Cover Page , page 6-7.
INITIAL SETUP 4 - 4 Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for 0, #, and don’t have printed letters because they are used for special characters.
4 - 5 INITIAL SETUP Setting the Ring Volume 1 Press Menu , 1 , 4 , 1 . 2 Press or to select OFF , LOW , MED , or HIGH , and then press Set . 3 Press Stop/Exit . Setting the Beeper Volume You can set the beeper to LOW , HIGH or OFF . The default setting is LOW .
INITIAL SETUP 4 - 6 Toner Save You can conserve toner using this feature. When you set Toner Save to ON print appears somewhat lighter. The default setting is OFF . 1 Press Menu , 1 , 7 . 2 Press or to select ON (or OFF ) and then press Set . 3 Press Stop/Exit .
5 - 1 SETUP RECEIVE 5 5 Setup Receive Receive Mode Settings Select Your Receive Mode There are three different receive modes for your MFC. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use.
SETUP RECEIVE 5 - 2 To Select or Change Your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. 2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time display, along with your new Receive Mode setting.
5 - 3 SETUP RECEIVE Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call. Selecting ON allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone.
SETUP RECEIVE 5 - 4 Setting the Print Density You can adjust print density, making your printed pages darker or lighter than the original. 1 Press Menu , 2 , 1 , 5 .
5 - 5 SETUP RECEIVE Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax from memory when you are at your MFC. (See Setting Fax Storage , page 9-2.) 1 Press Menu , 2 , 5 , 4 . 2 Press Fax Start . 3 After printing is finished, and then press Stop/Exit .
SETUP RECEIVE 5 - 6 Setting Up Sequential Polling Receive Your MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Menu , 2 , 1 , 6 . 2 Press or t o select Polling ON (or OFF ), and then press Set .
6 - 1 SETUP SEND 6 6 Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you ca.
SETUP SEND 6 - 2 ■ Originals to be faxed must be from 5.8 to 8.5 inches wide and between 5 to 14 inches long. 1 Insert originals face up, top edge first . 2 Adjust the paper guides to fit the width of your original. 3 Stagger the pages. Then place them in the ADF until you feel the first page lightly touch the feed roller.
6 - 3 SETUP SEND Faxing from the Scanner Glass You can use the scanner glass to fax one page at a time or pages of a book. Originals can be Letter or A4 size (8.5 inches to 11.7 inches). 1 Lift the document cover. 2 Using the document guidelines on the left, center the original face down on the scanner glass.
SETUP SEND 6 - 4 Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones while sending a fax. 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Pick up the handset of the external telephone and listen for a dial tone.
6 - 5 SETUP SEND Real Time Transmission When you are sending a fax, the MFC will scan originals into memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending the fax. If memory becomes full, the MFC will send the document in real time (even if REAL TIME TX is set to OFF ).
SETUP SEND 6 - 6 Canceling a Job in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit and faxes waiting in memory. If jobs are waiting, they will appear on the LCD; otherwise, the LCD will show NO JOB WAITING . 1 Press Menu , 2 , 6 .
6 - 7 SETUP SEND Fax Resolution When you have an original in the ADF or on the scanner glass, you can use the Fax Resolution key to temporarily change the setting. Press Fax Resolution repeatedly until the LCD shows the setting you want. — OR — You can change the default setting for all faxes.
SETUP SEND 6 - 8 Composing Your Own Comments You can set up two custom comments. 1 Press Menu , 2 , 2 , 9 . 2 Press or to choose position 5 or 6 for your customized comment, and then press Set . 3 Use the dial pad to enter your customized comment, and then press Set .
6 - 9 SETUP SEND Always Send Cover Page Make sure the Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID , page 4-3 .) You can set the MFC to send a cover page whenever you send a fax. The number of fax pages is not included when you use this setting.
SETUP SEND 6 - 10 Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Press Menu , 2 , 2 , 0 . 3 Press or to select ON (or OFF ), and then press Set .
6 - 11 SETUP SEND The MFC starts scanning the original into memory. It will wait until the time you have entered to send the fax. Delayed Batch Transmission Before sending the delayed faxes, your Brother MFC will economize by sorting all the messages in memory by destination and scheduled time.
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 1 7 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your MFC to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. You can store names with these numbers for easy identification.
7 - 2 AUTO DIAL NUMBERS AND DIALING OPTIONS Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only four keys ( Search/Speed Dial , # , the two digit location, and Fax Start ). The MFC has 100 Speed Dial locations.
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 3 1 Press Menu , 2 , 3 , 3 . 2 Select a One Touch key where you wish to store the Group number. For example, press One Touch key 02 for Group 1. 3 Use the dial pad to enter the Group number, and then press Set .
7 - 4 AUTO DIAL NUMBERS AND DIALING OPTIONS Speed Dialing 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Press Search/Speed Dial , # , and then press the two-digit Speed Dial number. 3 Press Fax Start . One Touch Dialing 1 Place the original face up in the ADF, or face down on the scanner glass.
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 5 Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Set key, you can include Groups , One Touch locations, Speed Dial locations and up to 50 manually dialed numbers.
7 - 6 AUTO DIAL NUMBERS AND DIALING OPTIONS Pause Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again.
TELEPHONE SERVICES 8 - 1 8 8 Telephone Services Custom Feature Your MFC supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies.
8 - 2 TELEPHONE SERVICES Do You Have Voice Mail? If you have Voice Mail on the phone line you on which will install your new MFC on, there is a strong possibility that Voice Mail and the MFC will conflict with each other while receiving incoming calls .
TELEPHONE SERVICES 8 - 3 Very Important If you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the MFC in MANUAL mode at all times while using the Distinctive Ring Feature.
8 - 4 TELEPHONE SERVICES Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area. Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased.
REMOTE FAX OPTIONS 9 - 1 9 9 Remote Fax Options Fax Forwarding/Paging Programming a Fax Forwarding Number When Fax Forwarding is set to ON , your MFC stores the received fax in memory. Then it dials the fax number you ’ ve programmed and forwards the fax message.
9 - 2 REMOTE FAX OPTIONS 4 If your pager requires a PIN, enter the PIN, and then press # , press Redial/Pause , enter your fax number followed by # # , and then press Set .
REMOTE FAX OPTIONS 9 - 3 Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , however, you can change your access code.
9 - 4 REMOTE FAX OPTIONS Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command.
REMOTE FAX OPTIONS 9 - 5 Retrieving Fax Messages 1 Dial your fax number. 2 When your MFC answers, immediately enter your Remote Retrieval Access Code ( 1 5 9 ).
10 - 1 PRINTING REPORTS 10 10 Printing Reports MFC Settings and Activity Two reports require initial setup in the Menu: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu , 2 , 4 , 1 . — OR — Press Menu , 2 , 4 , 2 .
PRINTING REPORTS 10 - 2 3 Enter the time to begin printing, in 24-hour format, and then press Set . (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit . Using the Reports Key 1 Press Reports . 2 Press or to select the report you want, and then press Set .
11 - 1 MAKING COPIES 11 11 Making Copies Basic Copy Operations You can use your MFC as a copier, making up to 99 copies at a time. The MFC can stack the copies or collate (sort) them. The scannable area of your MFC begins at approximately one-sixth inch (4mm) from the edge of the paper.
MAKING COPIES 11 - 2 Single or Multiple Copies (Using the Scanner Glass) If you want to sort multiple copies, use the ADF . (See Sorting Multiple Copies (Using the ADF) , page 11-5.) 1 Lift the Document Cover. 2 Using the document guide on the left, center the original face down on the scanner glass and close the Document cover.
11 - 3 MAKING COPIES Temporary Copy Settings You can improve your copies by using the Copy keys: Enlarge/ Reduce , Contrast and Options . These settings are temporary , and the MFC returns to its default settings 30 seconds after it finishes copying.
MAKING COPIES 11 - 4 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Enlarge/Reduce . (Enlargement or reduction ratios appear.) 4 Press or to select 25% , 50% , 78% , 94% , AUTO , 100% , 104% , 150% , 200% 400% , or ZOOM , and then press Set .
11 - 5 MAKING COPIES Using the Options Key Use the Options key to temporarily change the copy mode (resolution), contrast and special copy options. See the explanations below the table. Copy Mode (Type of Original) You can select the Copy Mode for your type of original.
MAKING COPIES 11 - 6 Special Copy Options (Using the ADF) You can save paper by copying either two or four pages onto one page. 1 Place the originals, face up in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options and or to select OPT:SPECIAL , and then press Set .
11 - 7 MAKING COPIES Poster You can create a poster size copy of a photograph. Special Copy Options (2in1, 4in1 or Poster) are not available with Enlarge/Reduce . Poster is not available for multiple copies. Poster copies require using the scanner glass.
MAKING COPIES 11 - 8 Paper Type You can use the following types of paper for copying. For the best print quality, select the type of media that you are using. THIN (16lb - 18.4lb) - For thin paper or transparency PLAIN (18.7lb - 25.3lb) - For ordinary plain paper THICK (25.
11 - 9 MAKING COPIES Copy Mode (Type of Original) You can select the Copy Mode for your type of original. The default setting is AUTO , which is used for originals that contain both text and photographs. TEXT is used for originals containing only text.
FOR DOS USERS 12 - 1 12 12 For DOS Users How to Use the Brother MFC with Your DOS Application Software Before working with your application software that runs on DOS, check that the Brother MFC ’ s name appears in the printer selection of your application software.
12 - 2 FOR DOS USERS Installing the Remote Printer Console Before you install the program, make sure you have the following hardware and software to install the program: Follow these steps to install the remote printer console program: 1 Make sure your Brother MFC is connected to your computer and is set to Online.
FOR DOS USERS 12 - 3 Using the Remote Printer Console Main Program Type C:RPCX>RPCX , and then press the Enter key to start the Remote Printer Console main program.
12 - 4 FOR DOS USERS Remote Printer Console Current Printer Status Information *1 The items can be set in the current printer status information dialog box.
FOR DOS USERS 12 - 5 Page Setup Section *1 These values (except Yoffset and Xoffset) are overidden by settings within your application software. *2 These values depend on the paper size settings. Font Configuration Item Default What This Item Does Left Margin *2 Sets the Left Margin value (0-145) columns.
12 - 6 FOR DOS USERS Other Configuration Console Configuration Category For more information on RPC, see the Help Information in the program. Item Default What This Item Does Auto LF Off Selects Auto .
USING THE BROTHER MFC AS A PRINTER 13 - 1 13 13 Using the Brother MFC as a Printer Special Printing Features Windows ® Printing The dedicated printer driver and TrueType ™ compatible fonts for Microsoft ® Windows ® 95/98/98SE and NT4.0/2000 Professional are available on the CD- ROM supplied with your MFC.
13 - 2 USING THE BROTHER MFC AS A PRINTER Printing From Your PC Multi-purpose Paper Cassette The MFC ’ s multi-purpose paper cassette can be adjusted to feed many sizes of paper: letter, legal, A4, B5 and A5 plain paper. When the MFC receives print data from your computer, it loads paper from the paper cassette.
USING THE BROTHER MFC AS A PRINTER 13 - 3 Caution When you use manual duplexing, it is possible that a paper jam may occur or the print quality might not be satisfactory. (See Paper is Jammed in the Paper Cassette , page 21-4.) Front Output Bin The MFC ejects paper with printed surfaces face down into the output bin in the front of the MFC.
13 - 4 USING THE BROTHER MFC AS A PRINTER Loading One Sheet of Paper You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot.
USING THE BROTHER MFC AS A PRINTER 13 - 5 Printing on Thicker Paper and Card Stock When the rear cover is lifted up, the MFC has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on envelope, thicker paper or card stock.
13 - 6 USING THE BROTHER MFC AS A PRINTER Simultaneous Printing/Faxing Your MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the MFC is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.
USING THE BROTHER MFC AS A PRINTER 13 - 7 Printer Operation Keys Reset Key You can clear data from the memory. Printing the Internal Font List You can print a list of the MFC ’ s internal (or resident) fonts to see how each font looks before you select it.
14 - 1 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 14 Printer Driver Settings (For Windows ® Only) Using the Brother MFC-9700 Printer Driver A Printer Driver is software that translates data from the format used by a computer into the format required by a particular printer, using a printer command language or page description language.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 2 Basic Tab *1 Select the Paper size, Multiple Page and Orientation. *2 Select number of Copies and Media Type.
14 - 3 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Paper Size From the drop-down box select the Paper Size you are using. Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or enlarging the image size for printing on page on multiple sheets of paper.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 4 Collate The collate selection is active if more than one copy is selected. With the collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
14 - 5 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Advanced Tab Change the tab settings by selecting one of the following icons: *1 Print Quality *2 Duplex Printing *3 Watermark *4 Page Setting *5 D.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 6 Print Setting (For Windows ® 95/98/98SE/Me Users Only) Print Setting is used for optimizing your print quality for the type of document being printed (Photos, Graphics or Scanned Images). When you choose Auto (Recommended) , the printer automatically prints with the most suitable print settings.
14 - 7 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Watermark (*3) You can place a logo or text into your document as a Watermark by using a bitmap file as your source file or select one of the preset Watermarks.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 8 You can change the size and the position of the Watermark on the page by selecting the Watermark and clicking the Edit button. If you want to add a new Watermark, click the New button and select Text or Bitmap from the Watermark Style.
14 - 9 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Page Setting (*4) You can change the print size of your document with the Scaling feature. 1 Check Off if you want to print the document as it appears on your screen. 2 Check Fit to Paper Size, if your document has an unusual size, or if you have only the standard size paper.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 10 Device Options (*5) Set one of the following Printer Functions: ■ Quick Print Setup ■ Administrator (For Windows ® 95/98/98SE/Me Users Only) .
14 - 11 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Quick Print Setup The Quick Print Setup feature allows you to quickly select driver settings. To view setting, simply click your mouse button on the task tray icon. This feature can be set to ON or OFF from the Device Options section.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 12 Print Date & Time When enabled the Print Date and Time feature will automatically print the date and time from your computers system clock on your document. Click the Setting button to change the Date and Time Format, Position and Font.
14 - 13 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Accessories Tab The Accessories Tab includes the settings for configuring the printer driver for the size of paper loaded in each paper source. This tab also installs any additional options into the driver settings.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 14 Support The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solution Center and Driver Update Web sites.
14 - 15 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) Features in the Printer Driver (For Windows ® 2000) The Windows ® 2000 printer driver utilizes Microsoft ’ s uni-driver architecture. The following section describes the driver features and selections available for Windows ® 2000.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 16 Layout Tab *1 Orientation Select the Orientation, which is how your document will be positioned on the paper (Portrait or Landscape).
14 - 17 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) *2 Pages Per Sheet You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 18 *2 Media For the best print quality, select the type of media you are using: Regular Thick Paper Thicker Paper Transparency When using ordinary plain paper, select Regular. When using heavier weight paper, envelopes, or rough paper, select Thick Paper or Thicker Paper.
14 - 19 PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) *2 Graphic Print Quality – You can change the resolution as follows: 600 × 600 dots per inch 300 × 300 dots per inch *3 Document Options Advanced Printing Features – You can Enable or Disable Advanced Printing Features from this selection.
PRINTER DRIVER SETTINGS (FOR WINDOWS ® ONLY) 14 - 20 Device Settings Tab Form To Tray Assignment – This selection assigns the paper size to each paper source. For auto paper selection (Automatically Select) to work properly, the paper size set for each source must match the actual size of paper loaded.
15 - 1 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 15 Using the Windows ® -Based Brother MFL-Pro Control Center Brother Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder (ADF).
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 2 How to Turn Off AutoLoad 1 Left-click the Control Center icon, and then click Show . 2 When the Control Center icon appears, left-click the Smart Click Control Center button.
15 - 3 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Scan Image You can scan a picture into your graphics application for viewing and editing. 1 Place your original face up in the ADF, or face down on the scanner glass. 2 Press Scan Image .
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 4 Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor.
15 - 5 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Copy Operations Copy — allows you to use the PC and any Windows ® printer driver for enhanced copy functions.
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 6 Setting Up the Scanner Configurations The Pop-Up application stores eight different scanning modes.
15 - 7 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Scan to File Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 8 Destination Folder PaperPort Folder — Select this checkbox to scan the original into your PaperPort folder. Other Folder — Select this checkbox, to scan the original as another file type and/or into another directory/folder.
15 - 9 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 10 Conversion Options Format Combine all files into one file when possible — Click this checkbox to combine all files of the same type into one file.
15 - 11 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 12 Word Processor Word Processor — From the pull-down list, select the word processor you want to use.
15 - 13 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER User-Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER 15 - 14 Copy Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
15 - 15 USING THE WINDOWS ® -BASED BROTHER MFL-PRO CONTROL CENTER Send a Fax Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) 16 - 1 16 16 Using ScanSoft ™ PaperPort ® for Brother and ScanSoft ™ TextBridge ® (For Windows ® Only) Using ScanSoft™ PaperPort ® and TextBridge ® ScanSoft ™ Paper Port ® for Brother is a document management application.
16 - 2 USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) Viewing Items in ScanSoft ™ PaperPort ® for Brother PaperPort ® provides several ways to view items: Desktop View displays a thumbnail , a small graphic that represents each item in a Desktop or folder.
USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) 16 - 3 Links to Many Other Applications PaperPort ® automatically recognizes many other applications on your computer and creates a “ working link ” to them.
16 - 4 USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) Exporting Items in Other Formats You can export or save PaperPort ® items in several popular file formats. For Windows ® 95/98/98SE, and Windows NT ® Workstation Version 4.
USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) 16 - 5 Scanning an Image into Your PC 1 Insert document(s) face up in the ADF, or face down on the scanner glass.
16 - 6 USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) If the scanned image is too light, set a lower brightness value and scan the document again. If the image is too dark, set a higher brightness value and scan the document again.
USING SCANSOFT ™ PAPERPORT ® FOR BROTHER AND SCANSOFT ™ TEXTBRIDGE ® (FOR WINDOWS ® ONLY) 16 - 7 PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area.
17 - 1 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 17 Setting Up and Using PC-FAX (For Windows ® Only) Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link ® Pro software.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 2 MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your machine by taking advantage of the ease and speed of programming on your PC.
17 - 3 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) PC FAX Sending (For Windows ® Only) The Brother PC FAX feature allows you to use your PC to send a file. You can create a file in any application on your PC, and then send it as a PC FAX. You can even attach a cover page note.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 4 Setting Up Sending To access the Sending tab from the Brother PC-FAX Setup dialog box by clicking the Sending tab. Outside Line Access Enter the number needed to access an outside line. This is sometimes required by the local PBX telephone system.
17 - 5 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) User interface To select User Interface for the sending dialog box. You have a choice of the Simple Style or the Facsimile Style.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 6 Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-Fax Setup dialog box by clicking the Speed Dial tab. (To use the feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons.
17 - 7 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) The Address Book From the Start menu, select Programs , Brother , Brother MFL Pro Suite , and then click Address Book .
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 8 Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. 1 In the Address Book dialog box, click the icon to add a member.
17 - 9 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. 1 In the Brother Address Book dialog box, click the icon to create a group.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 10 Deleting a Member or Group To delete a Member or Group: 1 Select the Member of Group you want to delete. 2 Click the delete icon. 3 Click OK when the Delete OK? Dialog appears. Exporting the Address Book You can export the address book to an ASCII text file (*.
17 - 11 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 5 Type the name of the file, and then select Save . Importing to the Address Book You can import ASCII text files (*.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 12 5 Type the name of the file, and then select Open . Setting Up Cover Page Access the Brother PC-FAX Cover Page Setting from the FAX Sending dialog box by clicking .
17 - 13 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) To You can enter information in each box. From You can enter information in each box. Comment Type the comment you want to add to the cover page. Select Cover Page Form Select the cover page form you want.
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 14 Sending a File as a PC-FAX Using the Simple Style 1 Create a file in Word, Excel, Paint, Draw, or any other application on your PC. 2 From the File menu, select Print . The Print dialog box will appear: 3 Select Brother PC-FAX as your printer, and then click OK .
17 - 15 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) Sending a File as a PC-FAX Using the Facsimile Style 1 Create a file in Word, Excel, Paint, Draw, or any other application on your PC. 2 From the File menu, select Print . The Print dialog box will appear: 3 Select Brother PC-FAX as your printer, and then click OK .
SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) 17 - 16 4 Enter the fax number using any of the following methods: a. Enter the number using the dial pad. b. Click any of the 10 Speed Dial buttons. c. Click the Address Book button, and then select a Member or Group from the Address Book.
17 - 17 SETTING UP AND USING PC-FAX (FOR WINDOWS ® ONLY) Setting Up Your PC 1 Right-click the PC-FAX icon on your PC Task Bar, and then click PC-Fax RX Setup . 2 The PC-Fax RX Setup dialog box will appear: 3 In Ring Delay , select the number of rings before your PC answers incoming calls.
USING AUTOMATIC E-MAIL PRINTING 18 - 1 18 18 Using Automatic E-Mail Printing For Windows ® 95, 98, 98SE, Me Only Main Features ■ You can use Automatic E-Mail Printing with other E-mail software: Br.
19 - 1 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 19 Using the Brother MFC with a New Power Macintosh ® G3, G4 or iMac ™ /iBook Set up Your USB Equipped Apple ® Macintosh ® G3,G4, iMac™ or iBook with Mac OS 8.
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 - 2 To print the document: 3 From your Macintosh scanning application software such as Simple Text, click File menu and select Page Setup . You can change the settings for Paper Size , Orientation and Scaling , and then click OK .
19 - 3 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK Sending a Fax from Your Macintosh ® Application You can send a fax directly from your Macintosh ® application using the following steps: 1 Create a document in a Macintosh application.
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 - 4 4 Click Send Fax . The Send Fax dialog box appears: The Send Fax dialog box has two list boxes. The left box shows all the previously Stored Fax Numbers ; the right box will show the Destination Fax Numbers as you select them.
19 - 5 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK Setting Up Your Address Book You can add new members and groups to your Address Book, even while you are addressing a fax. Adding a New Member 1 To add a new member to the Address Book, in the Facsimile dialog box click Address .
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 - 6 Adding a New Group You can set up a group of multiple recipients. 1 Click Group . The Group Setting dialog box appears. 2 In the Group Name field, type a name for your Group.
19 - 7 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK Using Brother TWAIN Scanner Driver with Your Apple ® Macintosh ® The Brother MFC software includes a TWAIN Scanner driver for Macintosh ® . This Macintosh ® TWAIN Scanner driver can be used with application that supports the TWAIN specification.
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 - 8 Accessing the Scanner Run your PaperPort ® software. You will see the PaperPort ® icon in the upper right corner of your screen.
19 - 9 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK Settings in the Scanner Window Image Resolution Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image.
USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK 19 - 10 Business Card Size To scan business cards, select the Business Card size setting (90 × 60 mm) and place the business card at the top center of a carrier sheet.
19 - 11 USING THE BROTHER MFC WITH A NEW POWER MACINTOSH ® G3, G4 OR IMAC ™ /IBOOK PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version will appear in the Scanning Area. This is only a preview of the image, so you can see how it will look.
OPTIONAL ACCESSORIES 20 - 1 20 20 Optional Accessories Paper Cassette #2 (Option) You can purchase the Paper Cassette #2 accessory ( LT400 ) to use as a third paper source.
21 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 21 Troubleshooting and Routine Maintenance Troubleshooting Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your MFC often identifies the problem and displays an error message.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 2 COOLING DOWN WAIT FOR A WHILE The temperature of the drum unit or toner cartridge is too hot. The MFC will pause its current print job and go into cooling down mode.
21 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Original Jams and Paper Jams Based upon where the original or printed sheet is jammed, follow the appropriate set of instructions to remove it. Original is Jammed in the top of the ADF Unit 1 Remove any paper from the ADF that is not jammed.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 4 Paper Jam Before you can clear a paper jam error, you must find out where the paper is stuck. See the following three types of paper jams. WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the MFC and cause toner to scatter on the next printed pages.
21 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 6 If You Are Having Difficulty with Your MFC If you think there is a problem with your MFC, make a copy first . If the copy looks good, the problem is probably not your MFC. Check the chart below and follow the troubleshooting tips.
21 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Transmission Verification Report says “ Result:NG ” There is probably temporary noise or static on the line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 8 The MFC cannot print full pages of a document. The MFC received a very complex print job and could not process part of the page. This print. may be solved in several ways. If you are using Windows ® 95/98/98SE/Me/2000 Professional or Windows NT ® Workstation Version 4.
21 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE “ Unable to write to LPT1 ” or “ LPT1 already in use ” Error Message appears. 1.Make sure the MFC is on (plugged into the AC outlet) and that it is connected directly to the computer using the bundled IEEE-1284 bi-directional parallel cable.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 10 Paper Handling Difficulties The MFC does not load paper. The LCD shows CHECK PAPER or PAPER JAM . Check to see if the CHECK PAPER or PAPER JAM message appears on the LCD. If it is empty, load a new stack of paper into the paper cassette.
21 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Printed pages are stained corona with toner or have vertical stripes. Dark Stripes or Toner Stains Clean the MFC ’ s interior and the primary wire of the drum unit. (See Routine Maintenance and Cleaning the Drum Unit , on pages 21-16 and 21-18.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 12 Print Quality Difficulties (Cont.) Nothing printed on the page. White Page Make sure that the toner cartridge is not empty. Wipe electric terminals referring to Routine Maintenance and Cleaning the Drum Unit , on pages 21-16 and 21-18.
21 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and Shipping the MFC Whenever you transport the MFC, use the packing materials that came with your MFC. If you do not pack the MFC correctly, you could void your warranty. 1 Unplug the MFC from the telephone wall jack.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 14 5 Open the front cover. 6 Remove the drum unit. Caution Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag.
21 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit, toner cartridge assembly parallel cable, telephone line cord, AC cord and printed materials in the original carton as shown below: 11 Close the carton and tape it shut. Note If you are returning the MFC to Brother as part of the Exchange Service, pack only the MFC.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 16 Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth. Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth.
21 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the Printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the scanner window or toner sensor. ■ Do not touch the scanner window with your finger.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 18 Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
21 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to Replace the Toner Cartridge WARNING Just after you use the MFC, some internal parts of the MFC will be extremely HOT! So, never touch the shaded parts shown in the illustration. 1 Open the front cover and pull out the drum unit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 20 aluminum bag and discard it according to local regulations. Caution ■ Wait to unpack the toner cartridge until immediately before you install it in the MFC. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened.
21 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Reinstall the drum unit and close the front cover. Replacing the Drum Unit The MFC uses a drum unit to create print images on paper. If the LCD shows CHANGE DRUM SOON , the drum unit is near the end of its life and it is time to purchase a new one.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 22 Follow these steps to replace the drum unit: 1 Open the front cover. 2 Remove the old drum unit. Place the drum unit on a drop cloth or disposable paper to avoid scattering toner. 3 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.
22 - 1 IMPORTANT INFORMATION 22 22 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only.
IMPORTANT INFORMATION 22 - 2 Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
22 - 3 IMPORTANT INFORMATION WARNING Use of controls, adjustments or performance of procedures other than those specified in this maanual may result in hazardous invisible radiation exposure. Caution Changes or modifications not expressly approved by Brother Industries, Ltd.
IMPORTANT INFORMATION 22 - 4 Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user ’ s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.
22 - 5 IMPORTANT INFORMATION Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
IMPORTANT INFORMATION 22 - 6 14 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions: 15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty.
22 - 7 IMPORTANT INFORMATION Trademarks Brother is a registered trademark of Brother Industries, Ltd. The Brother logo is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother Industries, Ltd. © Copyright 1996 – 2001 Brother Industries, Ltd.
GLOSSARY G - 1 G Glossary ADF (Automatic Document Feeder) Originals can be placed in the ADF and scanned one at a time automatically. Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
G - 2 GLOSSARY Cover Page Prints a page at the other party ’ s MFC that contains the sender and recipient ’ s name and fax number, number of pages and comment. You can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cover page to fax with your original.
GLOSSARY G - 3 Multi-Function Link ® Pro Suite software Turns your MFC into a printer and a scanner and enables PC faxing using the MFC. OCR (optical character recognition) The bundled ScanSoft ® TextBridge ® software application converts an image of text to text that you can edit.
G - 4 GLOSSARY Standard resolution 203 × 98 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender ’ s name and fax number. Super Fine resolution 203 × 392 dpi.
SPECIFICATIONS S - 1 S S Specifications Product Description Six performance modes are available for the 5in1 model MFC-9700: Fax, Printer, Copier, Scanner and PC Fax. Fax * “ pages ” refers to the “ Brother Standard Chart No.1 ” (a typical business letter, Standard resolution).
S - 2 SPECIFICATIONS Fax (Continued) Printer Communication Source Public switched telephone network. Temperature (Allowable) 50 - 90.5 ° F (10 - 32.5 ° C) (Storage) 32 - 104 ° F (0 - 40 ° C) Warm-Up Max.
SPECIFICATIONS S - 3 Computer Requirements Print Quality Normal printing mode Economy printing mode (saves up to 50% of the normal toner usage) Print Speed Up to 15 pages/minute (when loading letter s.
S - 4 SPECIFICATIONS Parallel Interface Pin Assignment USB (Universal Serial Bus) Interface Pin Assignment Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.
SPECIFICATIONS S - 5 Resident Fonts The following bitmapped fonts are resident in the MFC. Brougham 10 (12 point) upright/normal Brougham 12 (10 point) upright/normal Letter Gothic 16.66 (8.5 point) upright/normal (Portrait and Landscape are available for the above.
S - 6 SPECIFICATIONS The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
INDEX I - 1 Index A access codes, storing and dialing 7-4 accessories and Supplies ii ADF (Automatic Document Feeder) size of original 6-1 assembly and connections 2-4 drum unit 2-4 grounded 3-prong p.
I - 2 INDEX Windows ® PC-FAX 17-15 printer 13-1, 14-1 scanner 16-4 drum unit checking remaining life 21-22 installing 2-4 replacing 21-21 dual access 6-4 E Easy Receive 5-3 ECM (Error Correction Mode.
INDEX I - 3 multi-purpose sheet feeder 2-5, 2-6 O OCR (ScanSoft ™ TextBridge ® ) 16-1 One Touch numbers accessing with Shift key 7-1 changing 7-2 dialing 7-4 listing 10-2 storing 7-1 P packing list.
I - 4 INDEX Printing with Brother driver 19-1 Scanning with Brother TWAIN driver 19-7 software (Windows ® ) Brother Control Center 15-1 for DOS users 12-1 PaperPort ® for Brother 16-1 exporting an i.
REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
R - 2 REMOTE RETRIEVAL ACCESS CARD Press Menu , 2 , 5 , 3 . fax number where you want your fax messages forwarded followed by . Program Fax Forwarding Number press 4 .
EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE : The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
These machines are made f or use in the USA and CANAD A only . We cannot recommend using them ov erseas because it ma y violate the T elecommunications Regulations of that countr y and the pow er requirements of your m ulti-function center may not be compatib le with the power av ailable in f oreign countries.
An important point after buying a device Brother MFC-9700 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother MFC-9700 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother MFC-9700 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother MFC-9700 you will learn all the available features of the product, as well as information on its operation. The information that you get Brother MFC-9700 will certainly help you make a decision on the purchase.
If you already are a holder of Brother MFC-9700, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother MFC-9700.
However, one of the most important roles played by the user manual is to help in solving problems with Brother MFC-9700. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother MFC-9700 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
