Instruction/ maintenance manual of the product Q6114-E Axis
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AXIS Q6 1 14-E PTZ Dome Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS Q6 1 14–E PTZ Dome Network Camera, and is applicable to rmware 5.65 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery Low battery power affects the operation of the RT C, causing it to reset at every power-up.
AXIS Q6114-E PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6114-E PTZ Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 P erformance Considerations .
AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. 1 3 4 9 5 6 8 7 2 1. Hook for safety wire 2. Network connector (High P oE) 3.
AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 59 . Network Connector RJ45 Push-pull Connector (IP66) with High P ower over Ethernet (High P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP).
AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Off P ower off Orange P ower on Green A remote terminal is connected Orange, ashing Non-standard powered device is connected to the port terminal P ort Green, ashing P ort was powered at four pairs.
AXIS Q6114-E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product.
AXIS Q6114-E PTZ Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time.
AXIS Q6114-E PTZ Dome Network Camera Access the Product Manual T rigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration.
AXIS Q6114-E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 28 . Select a recorded tour and click to play a previously recorded tour and click to stop.
AXIS Q6114-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q6114-E PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q6114-E PTZ Dome Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product To create a new prole or modify an existing prole, go to Setup > Video > Stream Proles . To select a default stream prole for the Live View page, go to Setup > Live View Cong .
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predened area.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product 4. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 5. Dene text overlay characteristics in the relevant elds.
AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Use Overlay Text in an Action Rule Action rules, see page 34 , can display an overlay text when the rule is triggered.
AXIS Q6114-E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q6114-E PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 3. Click Save . 90° - 90° - 180°/ 180° 0° 90° - 90° - 180°/ 180° 0° A B B A 1 2 Top view A P an limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate.
AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 8. Specify the View Order or select the Random view order option. 9. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove .
AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Near focus limit is used to prevent the camera from autofocusing on objects close to the camera.
AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) • Focus control • Iris control To disable specic controls, deselect the options under Enable/Disable controls . Control Queue Note • The administrator can enable and disable PTZ controls for selected users.
AXIS Q6114-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with.
AXIS Q6114-E PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection.
AXIS Q6114-E PTZ Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .
AXIS Q6114-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed.
AXIS Q6114-E PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q6114-E PTZ Dome Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – Trigger the rule when motion is detected.
AXIS Q6114-E PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page 22 .
AXIS Q6114-E PTZ Dome Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate.
AXIS Q6114-E PTZ Dome Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour .
AXIS Q6114-E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 34 . • To access recordings, see Find Recordings on page 39 .
AXIS Q6114-E PTZ Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters.
AXIS Q6114-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q6114-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q6114-E PTZ Dome Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL.
AXIS Q6114-E PTZ Dome Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled.
AXIS Q6114-E PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q6114-E PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q6114-E PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS Q6114-E PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q6114-E PTZ Dome Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .
AXIS Q6114-E PTZ Dome Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .
AXIS Q6114-E PTZ Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1.
AXIS Q6114-E PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values.
AXIS Q6114-E PTZ Dome Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams.
AXIS Q6114-E PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.
AXIS Q6114-E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q6114-E PTZ Dome Network Camera Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window , type ping and the IP address of the product): • If you receive: Reply from <IP address>: bytes=32; time=10.
AXIS Q6114-E PTZ Dome Network Camera Troubleshooting P oor rendering of H.264 images Ensure that your graphics card is using the latest driver . The latest drivers can usually be downloaded from the manufacturer’s website. Color saturation is different in H.
AXIS Q6114-E PTZ Dome Network Camera Troubleshooting Product moves too slow High torque mode P ositioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed.
AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6 1 14-E: HDTV, 720p, PTZ, Outdoor , Indoor Image sensor 1/3” Progressive scan CMOS Lens 4.3-129 mm, F1.6 - 4.
AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform (ACAP); specications at www .
AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications EN 50 12 1-4, IEC 62236-4 FCC P art 15 Subpart B Class A IECS-003 Class A VCCI Class A C-tick AS/NZS.
AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
User Manual V er . M3.2 AXIS Q6 1 14-E PTZ Dome Network Camera Date: July 20 15 © Axis Communications AB, 20 15 P art No. 59335.
An important point after buying a device Axis Q6114-E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Axis Q6114-E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Axis Q6114-E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Axis Q6114-E you will learn all the available features of the product, as well as information on its operation. The information that you get Axis Q6114-E will certainly help you make a decision on the purchase.
If you already are a holder of Axis Q6114-E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Axis Q6114-E.
However, one of the most important roles played by the user manual is to help in solving problems with Axis Q6114-E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Axis Q6114-E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
