Instruction/ maintenance manual of the product SuperSwap 4600 Promise Technology
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S UPER S WAP 4600 U SER M ANUAL V ers ion 1 .0a.
SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echn ology , Inc. All Right s Reserved. Copyri ght by Promis e T ec h nology , Inc. (Pro mise T echnol ogy). No p art of this man ual ma y be repro duced or trans mitted in any form w ithout the express ed, written permission of Promise T ec hnolog y .
Notices iii Radio Frequency Inte rf ere nce S t atement This equipm ent has been te sted an d found to compl y with the limit s for a Class B digi tal devic e, purs uant t o Par t 15 of t he F CC Rule s.
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v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Ma nual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . .
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1 Chapter 1: Introductio n • About This Manual , below • Ove rv iew , page 2 • S pecific ations, p age 3 • Key F eatures, p age 3 Than k you for purc hasing Promi s e T e chnology’ s Supe rSwap 460 0 internal disk driv e enclos ure.
SuperSwap 4600 User Manual 2 Overv i ew The Su perSwap 4600 drive encl osure ins talls eas ily into three c o ntiguou s 5.25 - inc h compon ent bays in your perso nal compute r or workst ation. SuperSwa p 460 0 drive ca rrier and enclo sure e xtend the d ata stora ge c apa biliti es of yo ur system b y add ing up to f our additiona l 3.
Chapter 1: Introduction 3 Figure 2. SuperSwap 4 600 Rear V iew Specifi cations • Fit s most 3.5-inc h and 2.5 -inch f o rm factor SA T A or SAS disk d rives • Occup ies three conti guous 5.
SuperSwap 4600 User Manual 4 • Suppo rts st and ard 10,000 rpm and 15,00 0 rpm SA S disk drives • Combi ne with Promis e Serial A T A RAID produc ts to provide s triping (RAID 0), m irroring (RAID.
5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • I nstal l th e E ncl osu re ( bel ow ) • Inst all a Di sk Drive (p age 1 1) • Remov e a Disk Dr iv e (p age 14) Unpack your .
SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers fro m the S uperSwap 460 0 enclos ure and set them asid e. 5. If yo ur PC chassis uses slid e bracket s (above), att ach tw o sli des to each sid e of the SuperSwap en closure. Oth erwise, co ntinue with S tep 6.
Chapter 2: Inst allation 7 6. Careful ly slide th e SuperSwap 4 600 enclo sure i n to the drive bays. 7. Align the front of th e housing asse mbly with the front o f your compu ter .
SuperSwap 4600 User Manual 8 9. Conn ec t a Se ria l A T A ca ble s fr om yo ur F as t Trak or Supe rTrak Con tr oll er card. Promise recommends c onnecting th e Serial A T A cables in Por t number order . For ex ample , the to p connector i s Port 1 and i t connect s to Por t 1 on the F astT rak contro ller card, as shown a bove.
Chapter 2: Inst allation 9 1 1. Option al. If you are inst alling mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dai sy- chai n c ab l e f ro m the dai sy -ch ain O UT c onn ec t or o f th e fi rst SuperSwa p to the da isy-chain I N connecto r of the se cond.
SuperSwap 4600 User Manual 10 12. Conne ct three of your comput er’s intern al powe r cables to the power conn ectors on th e back of the SuperSwap en closure. Provide a direct conn ection to the power supp ly for all thre e SuperSwap power con nectors.
Chapter 2: Inst allation 11 Sequential S t artup Option Seque ntial S tartup enables Supe rSwap to st art on e disk driv e at a time in order to elimin ate a s udden heavy dr aw on the c ompute r ’ s power su pply . The s witch i s located o n the back o f the SuperSwa p enclosure (see abov e).
SuperSwap 4600 User Manual 12 1. Careful ly pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the wa y to the back . 2. Inst all an d tight en the four mounting screws through the sid es of the d rive carrier (a bove).
Chapter 2: Inst allation 13 2.5-inc h Drive 1. Careful ly lay t he dis k driv e and bracke t into the drive carrier . Be sure the dat a and po wer conn ectors face out though the slot in t he carr ier .. 2. Careful ly turn the drive c arrier over a nd support t he disk drive.
SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enc losure 1. Careful ly slid e the d rive carrier into the housi ng assembl y with t he handle turne d out all the w ay . 2. As th e carrie r snap s into plac e, the h andle will swing inwa rd.
Chapter 2: Inst allation 15 RAID Management Software (W ebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omi se Fas tT rak RA ID C ontrol ler a nd W ebP AM Sof tware on your PC . WebP AM provid es a graphic user interf ace (GUI) for arra y manag ement and en closure m onito ring.
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17 Chapter 3: T roubleshoo ting •L E D s ( b e l o w ) • Interp ret LED Displ ays (page 18) • Disk Drive Repla cement (p age 21 ) • F an Rep l ac em ent (pag e 2 2) • Cont act T echnical Su pport (p age 23 ) LEDs Figure 1.
SsuperSwap 4100 User Manual 18 T roubl eshoo ting is based o n observing and analy zing LED colors. Th ere are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enc losure cond ition.
Chapter 3: Troubleshoo ting 19 Event: A S tat us LED is am ber (yello w ). Cause: The dis k drive is s pinning up a s the com puter is bootin g. W ait f or the comput er to finis h. If th e computer is fully boote d, the driv e cou ld be C ritic al and in the process o f rebuild ing.
SsuperSwap 4100 User Manual 20 Event: The Enclo sure LED is a mber (yellow). Cause: There is one incident of volta ge, tempe ratur e or fan speed is out of specif ication. T he SuperSwap will still function . Fix: R un th e WebP AM so ftwar e (on th e FastT rak C D) and cl ick on En clos ure V iew for spec ific information.
Chapter 3: Troubleshoo ting 21 Event: WebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen abo v e 52 ° C (1 2 6 ° F). Fix: V erify tha t all th e drive carrie rs ar e prope rly ins tal led in the enc losu re.
SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a fan on t he SuperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSw ap enc lo su re from the PC chas sis . 3. Remov e the tw o mou ntin g scr ews on the fan. 4. Pull the fan from th e two mount ing pi ns and the wire away from the bracket.
Chapter 3: Troubleshoo ting 23 Contact T echnical Supp ort Promi se T ec hnical Supp ort provide s several s upport option s for Promise use rs to acces s informatio n and upda tes. We e ncourage you to use o ne of our e lectron ic servic es, w hich prov ide p rodu ct inf ormatio n upda tes fo r the mo st ef fic ient s ervice and s uppor t.
SsuperSwap 4100 User Manual 24 Germ any It a ly Ta i w a n E-mail Supp ort suppor t-de @prom is e-e me a.c om Fax T echnic al Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Supp ort Phone T echni.
Chapter 3: Troubleshoo ting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Pro mise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the produc t to the original e.
SsuperSwap 4100 User Manual 26 Disclaime r of other warrantie s This warranty covers only part s and l abor , and exclu des coverag e on sof tware item s as exp ressly s et above .
Chapter 3: Troubleshoo ting 27 Y our Res ponsibilities Y ou are responsibl e for determin ing whether the pro duct is appro priate for your use and wil l interfac e with y our equipmen t without m alfunctio n or da mage.
SsuperSwap 4100 User Manual 28 Y ou m ust follow the p ackaging guidelines for returning pro ducts : • Use the ori g inal shi ppi ng ca rt on an d pack agin g • Incl ude a s ummary of the prod uct.
An important point after buying a device Promise Technology SuperSwap 4600 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Promise Technology SuperSwap 4600 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Promise Technology SuperSwap 4600 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Promise Technology SuperSwap 4600 you will learn all the available features of the product, as well as information on its operation. The information that you get Promise Technology SuperSwap 4600 will certainly help you make a decision on the purchase.
If you already are a holder of Promise Technology SuperSwap 4600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Promise Technology SuperSwap 4600.
However, one of the most important roles played by the user manual is to help in solving problems with Promise Technology SuperSwap 4600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Promise Technology SuperSwap 4600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
