Instruction/ maintenance manual of the product KX-TG5438 Panasonic
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This unit is comp atible with Caller ID. T o use this feature, you must subscribe to the appropriate service of fered by your service provider . Please read these Operating Instruct ions before using the unit and save for future reference. For assistance, visit ou r website: http://www .
T able of Contents 2 For assistance, please call 1-800-211-PAN A (7262). Introduction Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory informat ion . . . . . . . . . . . . . . 5 Important safety inst ructions . . . . . . . . . 6 For best performance .
T able of Contents For assistance, please call 1-800-211-PANA (726 2). 3 Pre-recorded greeting message . . . 44 Turning the answering system on/off . . 44 Screening your calls . . . . . . . . . . . . 44 Listening to messages . . . . . . . . . . . . . 45 Listening to messages using the base unit .
Introduction 4 For assistance, please call 1-800-211-PAN A (7262). Thank you fo r purchasing a Panas onic cordless telephone . We recommend keeping a record of the following information for future re ference. Att ach your purchase receipt here. T rademarks: openLCR, openLCR.
Introduction For assistance, please call 1-800-211-PAN A (7262). 5 Accessory information Included acces sories T o order replacement accessorie s, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605 -1277. Additional/replaceme nt accessories No.
Introduction 6 For assistance, please call 1-800-211-PAN A (7262). Import ant safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions.
Introduction For assistance, please call 1-800-211-PANA (726 2). 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery T o reduce the risk of fire or inju ry to persons, read and follow these instructions.
Introduction 8 For assistance, please call 1-800-211-PAN A (7262). For best perfor mance Base unit location/ noise The base unit and handset use radio waves to communicate with each other .
Preparation For assistance, please call 1-800-211-PAN A (7262). 9 Connections Base unit Charger unit (KX-TG543 9 only) Note: L Base unit: Use only th e included Panasonic AC adaptor PQL V1. L Charger unit: Use only the included Panasonic AC adap tor KX-TCA1.
Preparation 10 For assistance, please call 1-800-211-PAN A (7262). If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone lin e between the base unit and the telephone line jack in the event of the fo llowing: – Noise is heard during conversations.
Preparation For assistance, please call 1-800-211-PANA (726 2). 11 Battery charge Place the handset on the base unit or charger for 6 hours before initia l use. L The unit will beep once, the CHARGE indicator will lig ht, and “ Charging ” will be displayed.
Preparation 12 For assistance, please call 1-800-211-PAN A (7262). Battery performance After your Panasonic battery is fully charged, you can expect the foll owing performance: *1 Handset is off the base unit or charger but not in use.
Preparation For assistance, please call 1-800-211-PAN A (7262). 13 Controls and displays Controls Base unit A { LOCA TOR/INTERCOM 1 } B { LOCA TOR/INTERCOM 2 } C { LOCA TOR/INTERCOM } D Antenna E Charge contact s F CHARGE indicator G VOL.
Preparation 14 For assistance, please call 1-800-211-PAN A (7262). Handset A Speaker B Soft key C Headset jack D {C} (T ALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H { P AUSE }{ REDIAL } I Ring.
Preparation For assistance, please call 1-800-211-PANA (726 2). 15 Display Base unit display items *1 KX-TG5439 only Handset displa y items Soft keys The handset features 2 soft keys. By pressing a soft key , you can select the function displayed directly above it.
Preparation 16 For assistance, please call 1-800-211-PAN A (7262). Setting the date and time Set the date and time so that the unit will announce the day a nd time each message was recorded by the answering system (page 43) when you play back messages.
Making/Answering Calls For assistance, please call 1-800-211-PANA (726 2). 17 Making calls 1 Lift the handset and press {C} . L “ Talk ” will be displayed. 2 Dial the phone n umber. 3 When finished talking, press { OFF } or place the handset on the base unit or charger.
Making/Answering Calls 18 For assistance, please call 1-800-211-PAN A (7262). T o make a ca ll using the redial list The last 5 phone numbers dialed are stored in the redial li st. 1 Press { REDIAL } . L The last number diale d will be displayed. 2 Press {V} or {^} repeatedly to display the desired number.
Making/Answering Calls For assistance, please call 1-800-211-PANA (726 2). 19 Useful features during a call V oice changer This feat ure allows you to modify the sound of your voice heard by the other party . Different voice changer types are available.
Making/Answering Calls 20 For assistance, please call 1-800-211-PAN A (7262). V oice enhancer This feature clarifies the voice of the person you are talking to, repr oducing a more natural-sounding voice th at is easier to hear and un derstand. 1 Press { MENU } during an outside call.
Making/Answering Calls For assistance, please call 1-800-211-PANA (726 2). 21 P AUSE button (for PBX/long dist ance service users) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX: 1 Press { 9 } .
Phonebook 22 For assistance, please call 1-800-211-PAN A (7262). Using the phonebook The handset phonebook all ows you to make calls without havin g to dial manually . Y ou can add 50 names and phone numbers to the handset phone book and search for phonebook en tries by name.
Phonebook For assistance, please call 1-800-211-PANA (726 2). 23 Calling someone in the phonebook Phonebook items can be searched for alphabetically by scro lling through the phonebook items. 1 Press { Phonebook } . L For quick search, you can skip to step 3.
Phonebook 24 For assistance, please call 1-800-211-PAN A (7262). Chain dial feature This feat ure allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number).
Phonebook For assistance, please call 1-800-211-PANA (726 2). 25 Copying all items 1 Press { MENU } . 2 Scroll to “ Copy phonebook ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Copy all items ” by pressing {V} or {^} , then press { > } .
Caller ID Service 26 For assistance, please call 1-800-211-PAN A (7262). Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your telephone company’s Caller ID service.
Caller ID Service For assistance, please call 1-800-211-PANA (726 2). 27 L Y ou can also select the ringe r tone by pressing { 1 } to { 7 } , or { 0 } (“ No Ringer ID ”). 6 Press { Save } , then press { OFF } . Light-up ID Y ou can assign a different ringer indicator color to each caller in the phonebook.
Caller ID Service 28 For assistance, please call 1-800-211-PAN A (7262). Note: L Y ou can also press { Rcvd calls } to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number . L In some cases, you may have to edit the number before dialing.
Caller ID Service For assistance, please call 1-800-211-PANA (726 2). 29 Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited a rea codes will be automatically ed ited. L This feature will not be activated until edited numbers a re called back.
Intercom Feature s 30 For assistance, please call 1-800-211-PAN A (7262). Intercom Intercom calls can be made betwe en a handset and the base un it (and between 2 handsets, KX-TG5439 only). Note: L If you have difficulty hearing the other party while using the speaker , decrease the speaker volume .
Intercom Feature s For assistance, please call 1-800-211-PAN A (7262). 31 For KX-TG5439 users Call the desired unit by selecting th e extension number , shown in the upper right of each handset’s display .
Intercom Feature s 32 For assistance, please call 1-800-211-PAN A (7262). T ransferring a call (KX- TG5439 only) Outside calls can be transferred from one handset to the other . 1 During an outsi de call, press { INTERCOM } . L The call will be put on hold.
Programmable Settings For assistance, please call 1-800-211-PAN A (7262). 33 Guide to handset programming For your reference, a chart of all progra mmable functions is printed be low .
Programmable Settings 34 For assistance, please call 1-800-211-PAN A (7262). *1 Can be used to ac tivate Caller IQ. See the leaflet included with this unit for more information. *2 “ Activate CIQ? ” is displayed if you have not subscribed to openLCR service.
Programmable Settings For assistance, please call 1-800-211-PANA (726 2). 35 Handset ringer tone Y ou can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “ Tone 1 ”. 1 Press { MENU } .
Programmable Settings 36 For assistance, please call 1-800-211-PAN A (7262). Call options Auto t alk When this fe ature is turned on , you can answer a call by l ifting the handset off the base unit or charger without pressing {C} . The default setting is OFF .
Programmable Settings For assistance, please call 1-800-211-PANA (726 2). 37 V oice enhancer Y ou can turn the voice e nhancer feature on or off. The default setting is OFF . 1 Press { MENU } . 2 Scroll to “ Voice enhancer ” by pressing {V} or {^} , then press { > } .
Programmable Settings 38 For assistance, please call 1-800-211-PAN A (7262). T elephone settings Dialing mode If you cannot make calls, change this setting depending on your telephon e line service. “ Tone ” (default): For tone dial service. “ Pulse ”: For rotary pulse dial service.
Programmable Settings For assistance, please call 1-800-211-PANA (726 2). 39 Other options Handset key tone Y ou can select whether or not key tones are heard when keys are pressed. Includes confirmation to nes and error tones. The default se tting is ON.
Programmable Settings 40 For assistance, please call 1-800-211-PAN A (7262). Time ad justment (Caller ID subscribers only) Using this feature, the uni t’s date and time setting will be automa tically adjusted when caller information is received . T o turn this feature on, select “ Caller ID[auto] ” (default).
Programmable Settings For assistance, please call 1-800-211-PAN A (7262). 41 Programming via direct commands Y ou can also program most features using “direct commands”—special codes that take you directly to the feature you wish to progra m and allow you to select the desired setting.
Programmable Settings 42 For assistance, please call 1-800-211-PAN A (7262). *1 KX-TG5439 only Note: L If you make a mistake or enter the wrong code, press { OFF } then start again b y pressing { MENU } .
Answering System Features For assistance, please call 1-800-211-PANA (726 2). 43 Answering system The unit contains an answering system which can answer and record calls for you when you are unava ilable to answer the phone. For details about memory capacity , see page 47.
Answering System Features 44 For assistance, please call 1-800-211-PAN A (7262). Note: L If the greetin g message is less than 1 second long, the unit beeps 6 times and announces, “ Y our greeting was not recorded. Record you r greeting again. ” T o play ba ck the greeting message Press { GREETING CHECK } .
Answering System Features For assistance, please call 1-800-211-PANA (726 2). 45 Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indi cator on the h andset will flash slowly if the message alert feature is turn ed on (page 51).
Answering System Features 46 For assistance, please call 1-800-211-PAN A (7262). Note: L Caller informa tion for the erase d messages will remain in the caller list. Listening to messages using the handset When new messages have been recorded, “ New message ” is displayed .
Answering System Features For assistance, please call 1-800-211-PANA (726 2). 47 Calling back (Caller ID subscribe rs only) If Caller ID information was received for the call, you can call the caller back while listening to a messag e. Press { Call } during playback.
Answering System Features 48 For assistance, please call 1-800-211-PAN A (7262). Remote operation Using a touch tone phon e, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations.
Answering System Features For assistance, please call 1-800-211-PANA (726 2). 49 *1 If pushed within the first 5 secon ds of a message, the previous message will be played . *2 T o re sume operation, enter a re mote command within 15 seconds, or the voice guidance will start.
Answering System Features 50 For assistance, please call 1-800-211-PAN A (7262). Ring count Y ou can change the number of times the phone rings before the uni t answers calls. Y ou can select “ 2 ”, “ 3 ”, “ 4 ” (default), “ 5 ”, “ 6 ”, “ 7 ”, or “ Toll saver ”.
Answering System Features For assistance, please call 1-800-211-PANA (726 2). 51 Message alert Y ou can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 45). The default setting is OFF . 1 Press { MENU } .
Useful Information 52 For assistance, please call 1-800-211-PAN A (7262). W all mounting Base unit The base unit can be mounted on a wall phon e plate. 1 Connect the AC adaptor. 2 Tuck the telephone line cord in side the wall mounting adaptor ( 1 ). Connect the telephone line cord ( 2 ).
Useful Information For assistance, please call 1-800-211-PAN A (7262). 53 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Connect the telephone line cord. Mount the uni t, then slide it down.
Useful Information 54 For assistance, please call 1-800-211-PAN A (7262). W all mount template for the charger 25.4 mm (1") Charger unit (KX-TG5439 only) The charger can be wall mounted, as shown below . 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall mount template (see below).
Useful Information For assistance, please call 1-800-211-PANA (726 2). 55 Belt clip Y ou can hang the handset on your belt or pocket using the included belt clip. T o atta ch the belt clip T o remove the belt clip While pressing the top of the clip ( 1 ), pull the right edge in the direction of the arrow ( 2 ).
Useful Information 56 For assistance, please call 1-800-211-PAN A (7262). Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. *1 KX-TG5439 only Display message Cause & solution Busy L The called handset is in use.
Useful Information For assistance, please call 1-800-211-PAN A (7262). 57 T roubleshooting General use Programmable settings Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9).
Useful Information 58 For assistance, please call 1-800-211-PAN A (7262). Making/answering calls, Intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the ba se unit away from other electrical appliances.
Useful Information For assistance, please call 1-800-211-PAN A (7262). 59 Phonebook Caller ID Problem Cause & solution I cannot store an item in the phonebook. L Y ou cannot store an item in th e phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages.
Useful Information 60 For assistance, please call 1-800-211-PAN A (7262). Answering system The caller list/incoming phone numbers are n ot edited auto matically. L The Caller ID number auto edit feature is turned off. T urn it on and try again (page 37).
Useful Information For assistance, please call 1-800-211-PAN A (7262). 61 Battery charge Power failure Problem Cause & solution “ Recharge battery ” is displayed, 7 flashes or the handset beeps intermittently. L Fully charge the battery (page 11).
Useful Information 62 For assistance, please call 1-800-211-PAN A (7262). Import ant information abou t subscription services In order to use Ca ller ID, Call Waiting, or Call Waiting Caller ID (CWID ), you must first contact your telephone company and subscribe to the desired service.
Useful Information For assistance, please call 1-800-211-PAN A (7262). 63 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
Useful Information 64 For assistance, please call 1-800-211-PAN A (7262). When you hold the phone to your ear , noise might be heard in your Hearing Aid.
Useful Information For assistance, please call 1-800-211-PANA (726 2). 65 openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR. Important: See the leafle t included w ith this unit for more information. L If you have any questio ns regardin g the openLCR service, visit www .
Useful Information 66 For assistance, please call 1-800-211-PAN A (7262). T echnical information Base unit Operating environ ment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 1 1 9 mm (2 15 / 16 " x 7 9 / 32 " x 4 11 / 16 ") Mass (Weight): Approx.
✄ Useful Information For assistance, please call 1-800-211-PANA (726 2). 67 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC.
Useful Information 68 For assistance, please call 1-800-211-PAN A (7262). Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Useful Information For assistance, please call 1-800-211-PAN A (7262). 69 Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www .
Index 70 For assistance, please call 1-800-211-PAN A (7262). Index A Accessories: 5 Answering calls: 18 Answering system: 43 Auto talk: 18 , 36 B Backlit display: 15 Backlit handset keypad: 15 Base un.
Index For assistance, please call 1-800-211-PANA (726 2). 71 Redial list: 18 Registration: 39 Remote code: 49 Remote operation: 48 Ring count: 50 Ringer T one: 35 Vo l u m e : 34 Ringer ID: 26 Ringer .
If you need assistance with setup or opera tion; 1 Visit our website: http://www.pana sonic.com/consumersupport 2 Contact us via the web at: http ://www.panasonic.co m/contactinfo 3 Call us at: 1-800-211-PANA (7262) TTY users (hearing or speech impaired users) can ca ll 1-877-833-8855.
An important point after buying a device Panasonic KX-TG5438 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG5438 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG5438 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG5438 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG5438 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG5438, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG5438.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG5438. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG5438 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center